PODCAST · technology
CompTIA Volley
by CompTIA
Join Carolyn April and Seth Robinson, from CompTIA's research team, as they serve up the latest topics in tech. A mix of market data and guest appearances sets Volley up for engaging discussions on the technology world, changes in channel business and interesting trends. Subscribe today!
Episodes
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Episode 217: HR's Shift into a Skills-Based Approach
Carolyn and Seth talk about the changes HR teams will need to make as their organizations pursue skills-based career development. Similar to technology investments, skills-based methodology investments have been growing in recent years, and companies will start asking about the returns on these...
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Episode 216: Taking Stock of Tech Skills
Carolyn and Seth talk about the tech skills landscape as businesses head into another year of digital transformation. Although AI is casting questions around the quantity and quality of skills an organization will need in the future, the current state of skill demand remains very healthy. Hiring...
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Episode 215: Exploring MSP Standards
Carolyn and Seth talk through the issues surrounding standardization or regulation of the MSP industry. Unlike many other professional service sector, ranging from electricians to accountants to lawyers, managed services providers have no formal structure in place to validate their ability to...
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Episode 214: Counting the Costs of AI
Carolyn and Seth share some news about the new entities of CompTIA Inc. and Global Technology Industry Association, then they dive into the challenges surrounding AI adoption. From CompTIA's IT Industry Outlook, companies are expected to encounter more hurdles in 2025 as they implement AI. These...
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Episode 213: 2024 in Review
Carolyn and Seth take a look back at 2024's biggest tech stories. From the ongoing hype around AI to the Crowdstrike incident, technology professionals have dealt with growing complexity, which opens more opportunities for strategic work. On the channel side, the regulatory environment following...
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Episode 212: IT Channel Outlook
Carolyn and Seth continue their overview of CompTIA's IT Industry Outlook 2025 report by lookin at the big issues facing IT channel firms in the new year. Channel firms feel very positive about their prospects, driven largely by the expectation that they will reach new customer segments. This...
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Episode 211: IT Pro Outlook
Carolyn and Seth give a preview of CompTIA's upcoming IT Industry Outlook report, focusing on the prospects for IT pros. Most IT pros are optimistic about the future of their career, driven by a high demand for technical skills, opportunities for flexibility, and the chance to build things that...
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Episode 210: Tech Salaries and Hiring Trends
Carolyn and Seth welcome Ryan Sutton, Executive Director of Technology for Robert Half, to discuss findings from Robert Half's 2025 Technology Salaries and Hiring Trends guide. The group discusses the importance of teamwork skills alongside technical skills, the variables that influence salary...
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Episode 209: Happy Volleydays
Carolyn and Seth welcome back Randy Gross, CompTIA's Chief Information Security Officer, for their annual holiday episode. The group talks about one thing in tech that is scary (the disruption AI may cause to entry-level jobs and small businesses), one thing they are thankful for (the appetite…
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Episode 208: Developing Cybersecurity Skills
Carolyn and Seth welcome Brad Powell, cofounder of ThreatCaptain, to talk about the cybersecurity skills needed in the market. CompTIA's State of Cybersecurity 2025 report suggested that companies are struggling to fully understand the details of skill gaps, and many cybersecurity professionals...
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Episode 207: State of Cybersecurity 2025
Carolyn and Seth walk through the highlights of CompTIA's new State of Cybersecurity 2025 report. This annual study explores attitudes, strategies, and tactics around cybersecurity. This year's report uses the enterprise architecture model to lay out an organizational approach, starting with...
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Episode 206: The Value of Community
Carolyn and Seth talk with Suzanne Ricci, Chief Success Officer at Computer Coach, about the value of joining communities for IT professionals. In addition to her role at Computer Coach, Suzanne leads several meetups in the Tampa area as well as the online community Tech Success Network. Suzanne...
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Episode 205: Election Year Tech Issues
Carolyn and Seth take a look at the biggest tech issues that will face government officials with the U.S. election coming up in November. Ai has dominated regulation discussion, but business owners should be sure to pay attention to the full range of regulations that require compliance. Antitrust...
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Episode 204: A Manager's View on Certifications
Carolyn and Seth take a listen to some audio captured during CompTIA's interview at RSA with Jason Bentley, director of security operations at UST HealthProof. Jason shared his perspective on the value of certifications in building and developing a technical team. Carolyn and Seth share their...
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Episode 203: Vertical Industry Trends
Carolyn and Seth talk about CompTIA's recent data looking at technology trends across verticals. While many of the differences between industries are subtle, the motivations behind tech adoption and skill building can drive decisions. Across verticals, some of the common themes are balancing...
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Episode 202: Trends in Skill Development
Carolyn and Seth talk about the latest approaches companies are taking around developing the skills of their workforce. Over 60% of companies claim to be using a well-defined skills framework, but that may be more of an aspirational statement as they also report challenges around defining skills...
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Episode 201: Tech Career Pathways
Carolyn and Seth talk about CompTIA's recent data around pathways for technology professionals. First, they look at the three buckets of skills that are needed--technical knowledge, the ability to apply that knowledge to solve problems, and durable skills like communications and teamwork. As...
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Episode 200: Business Leadership in 2032
Carolyn and Seth celebrate eight years of podcasting together by exploring what business leadership might look like eight years into the future. CompTIA President and CEO Todd Thibodeaux joins this episode to discuss the evolving role of technology in business operations, the complexities of...
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Episode 199: Debating Digital Transformation
Carolyn and Seth use some recent CompTIA research data to dig into the true meaning of digital transformation. The label doesn’t apply very well to individual projects, but the two discuss the importance of having a long-term strategy, the shift from tactical to strategic IT, and the critical...
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Episode 198: Workforce and Learning Trends
Carolyn and Seth talk about CompTIA’s latest Workforce and Learning Trends research report with Hannah Johnson, Senior Vice President of Strategy and Marketing Development at CompTIA. The group talks about the shift towards a skills-based approach in hiring, the importance of digital literacy and...
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Episode 197: Enterprise vs. SMB
Carolyn and Seth dive into the contrasting worlds of Enterprise and Small and Medium-sized Businesses (SMBs). They explore the nuances of career paths, training opportunities, and purchasing behaviors across these distinct business environments. The differences between the two types of...
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Episode 196: State of the Tech Workforce
Carolyn and Seth talk with Haley Glover about CompTIA’s new research on the State of the Tech Workforce. Haley is the senior director of Upskill America, an initiative of the Aspen Institute Economic Opportunities Program, and she discusses the spread of tech careers far beyond the tech industry,...
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Episode 195: Unpacking AI Hype
Carolyn and Seth give their impressions on the hottest topic in technology—AI. Using new research on business viewpoints and adoption, the discussion touches on the changing definition of AI and the way that organizations are likely to implement AI as part of broader solutions. Then the two talk...
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Episode 194: State of the Channel Part 2
Carolyn and Seth talk with Bob Coppedge from Simplex IT as they continue the discussion around CompTIA's State of the Channel research study. In this episode, the group talks about the need for channel firms to assess and improve their basic business acumen. While most of the focus in channel...
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Episode 193: State of the Channel Part 1
Carolyn and Seth review CompTIA's latest State of the Channel research. This annual study looks at the dynamic ecosystem of the IT channel, where the changes have repercussions for both technology firms and technology professionals. Looking at this year's study, the discussion touches on the way...
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Episode 192: Job Seeker Trends
Carolyn and Seth welcome back Amy Carrado, CompTIA's senior director of workforce and internal research, to talk about the latest trends among job seekers. CompTIA's latest research continues a multi-year study on attitudes and challenges of people looking for a new career. The group talks about...
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Episode 191: Multigenerational Workforce Issues
Carolyn and Seth talk about the challenges facing organizations as they deal with changing generational dynamics in the workforce. Most of the attention in recent years has been on the behaviors and preferences of younger workers as they enter the workforce, but there is an equally significant...
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Episode 190: Prepping Students for Tech Roles
Carolyn and Seth welcome Brad Chamberlain, who teaches technology courses at Maricopa High school in Arizona and oversees a student-led business called 24PinTech. Brad discusses the current challenges and opportunities in preparing students for success in technology careers and every other career...
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Episode 189: How to Handle Data
Carolyn and Seth welcome Joe Dery from Western Governors University to talk about the evolution and importance of data management and analytics. The group talks about the changes that have taken place over the years in how companies handle data, the most important actions to take for a modern…
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Episode 188: 2024 Business Climate
Carolyn and Seth talk about the business climate in 2024. Major trends like AI and cybersecurity governance will transform the landscape, but organizations will be operating inside a new environment as they make decisions on these initiatives. The possible soft landing for the economy, the...
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Episode 187: 2023 in Review
Carolyn and Seth take a look at the year's biggest technology stories, with many of those being among the biggest overall headlines in 2023. AI dominated technology discussions, but how is it actually changing business? Social media came under the spotlight for many reasons, and the future of the...
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Episode 186: IT Industry Outlook 2024
Carolyn and Seth give a preview of CompTIA's upcoming IT Industry Outlook 2024 research report. After starting with an overview of the positive sentiments shared by IT pros and IT channel firms, the discussion turns to two of the major areas covered by trends in the report. AI continues to be the...
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Episode 185: Making IT Strategic
Carolyn and Seth talk with James Stanger, CompTIA's Chief Technology Evangelist, about the steps companies are taking to make IT a strategic imperative. The shift from tactical IT to strategic IT has been taking place for some time now, and there are two main issues businesses have been running...
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Episode 184: Happy Volleydays
Carolyn and Seth welcome back Randy Gross, CompTIA's CISO, to take a tech-flavored tour of the upcoming holidays. The group chats about the frightening possibilities of cyberattacks on mobile devices, as that platform appears to have reached a tipping point in terms of cybercrime. Then they shift...
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Episode 183: Real Cybersecurity Stories
Carolyn and Seth welcome Chris Cochran, Cofounder of Hacker Valley Media and Advisory CISO at Huntress, to discuss some real-world cybersecurity issues. The group talks about the biggest challenges in cybersecurity, especially for small businesses trying to change their mindset. They also touch…
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Episode 182: State of Cybersecurity 2024
Carolyn and Seth review the highlights from CompTIA's State of Cybersecurity 2024 research report. As companies are taking a more strategic view of technology, they are also taking a more strategic view of cybersecurity. This means adopting a risk management approach to define cybersecurity...
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Episode 181: Xpert Series Certs
Carolyn and Seth talk with Teresa Sears, CompTIA's VP of Product Management, about the upcoming Xpert Series certifications. Companies of all sizes and industries are increasing their demand for technical expertise, including the highest level of specialists. These experts in infrastructure, data...
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Episode 180: Keys for Tech Startups
Carolyn and Seth talk about key items that should be considered by anyone thinking about starting up a tech services business. The environment has changed dramatically over the past 20 years, and alongside the specific technology services to be offered, there are four critical components to…
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Episode 179: Whatever Happened to SoCloMo?
Carolyn and Seth step into the time machine to explore a nearly-forgotten buzzword: SoCloMo. The concept--combining Social, Cloud, and Mobile--may not have lasted long, but it represented a possible inflection point for IT. Many believed that these three trends would usher in an era of...
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Episode 178: MSP Workforce Issues
Carolyn and Seth welcome Jabu Dayton, Principal of Jabu HR and CompTIA board member, to discuss the issues managed service providers are facing as they try to cultivate a strong workforce. Jabu describes how many MSP issues are similar to general SMB issues, where some type of formal HR function…
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Episode 177: Outcome-based Pricing
Carolyn and Seth talk about the rise in interest around outcome-based pricing as companies come to grips with the new realities of technology budgets. As firms move further away from a tactical cost center mindset around technology, they are finding their investments growing and exploring shifts...
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Episode 176: Digital Transformation
Carolyn and Seth welcome Marisol Angelini to the podcast to discuss digital transformation. Marisol is a former executive of Coca Cola who now advises boards of various companies, and she suggests that digital transformation is really business transformation, since the technology is changing the...
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Episode 175: Channel Consolidation
Carolyn and Seth talk about the changes taking place in IT channel M&A activity. As the channel has grown, there are fewer purchases of micro-sized MSPs and more mega mergers. At the same time, the IT ecosystem has expanded to include a wider variety of business models, and there may be larger...
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Episode 174: ChannelCon Preview
Carolyn and Seth welcome MJ Shoer, CompTIA's Chief Community Officer, to give a preview of this year's ChannelCon event. Held jointly with CompTIA's Partner Summit, the two events bring together all of CompTIA's audiences to discuss the latest trends in technology and workforce development. The...
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Episode 173: Data Career Pathways
Carolyn and Seth welcome Ken Sardoni, CompTIA's Senior Vice President of Learning Programs, to talk about the field of data. Companies have had digital data for a long time, but for most of that time only the largest companies had any sort of formal management. Recently, companies of all sizes…
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Episode 172: Tech Skill Supply and Demand
Carolyn and Seth take a look at the supply and demand of tech workforce skills, using data from two of CompTIA's recent studies, State of the Tech Workforce and Workforce & Learning Trends. From the demand side, tech jobs are expected to continue outpacing the general growth of the labor market…
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Episode 171: State of the Channel Part 2
Carolyn and Seth do a deep dive on the upcoming State of the Channel report from CompTIA research. While the overall technology ecosystem is growing and adding new firms with new services, there is still a segment of businesses performing traditional channel activities. These companies are still...
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Episode 170: State of the Channel Part 1
Carolyn and Seth start a two-part series giving a preview of the upcoming State of the Channel report. In this episode, they welcome John Harden, senior product manager for SaaS at Auvik. John talks about the changing ecosystem of vendors and competitors in the IT channel, driven by the explosion...
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Episode 169: Trends in Software Development
Carolyn and Seth talk with CompTIA Chief Innovation Officer Nate Garner about the latest trends in software development. There are far more companies performing software development than there were in the days of packaged software, and there are many challenges in building a efficient software...
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Episode 168: 2023 Research Roadmap
Carolyn and Seth give a recap of CompTIA's Communities and Councils Forum that took place in Chicago this week. The event provided networking opportunities for CompTIA's members and also re-introduced the Cybersecurity Trustmark along with recognizing some of CompTIA's most engaged members with...
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ABOUT THIS SHOW
Join Carolyn April and Seth Robinson, from CompTIA's research team, as they serve up the latest topics in tech. A mix of market data and guest appearances sets Volley up for engaging discussions on the technology world, changes in channel business and interesting trends. Subscribe today!
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Frequently Asked Questions
How many episodes does CompTIA Volley have?
CompTIA Volley currently has 217 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is CompTIA Volley about?
Join Carolyn April and Seth Robinson, from CompTIA's research team, as they serve up the latest topics in tech. A mix of market data and guest appearances sets Volley up for engaging discussions on the technology world, changes in channel business and interesting trends. Subscribe today!
How often does CompTIA Volley release new episodes?
CompTIA Volley publishes regularly with 217 episodes available. Check the episode list for the typical release schedule.
Where can I listen to CompTIA Volley?
You can listen to CompTIA Volley on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts CompTIA Volley?
CompTIA Volley is created and hosted by CompTIA.
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