PODCAST · business
Contact Center Excellence
by Brian J Flagg
Weblog for Contact Center Excellence Series
Episodes
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Smarter Interactions Podcast
Smarter interactions are needed from the contact center, to self service, to field service. We need to do better than traditional QA of inspecting the product after it has left the manufacturing plant, to use a manufacturing metaphor. We need intelligent guidance within our interactions, whether...
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ABOUT THIS SHOW
Weblog for Contact Center Excellence Series
HOSTED BY
Brian J Flagg
CATEGORIES
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Frequently Asked Questions
How many episodes does Contact Center Excellence have?
Contact Center Excellence currently has 1 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is Contact Center Excellence about?
Weblog for Contact Center Excellence Series
How often does Contact Center Excellence release new episodes?
Contact Center Excellence has 1 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to Contact Center Excellence?
You can listen to Contact Center Excellence on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts Contact Center Excellence?
Contact Center Excellence is created and hosted by Brian J Flagg.
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