PODCAST · business
Contingent Workforce Radio
by Utmost
Interviews and actionable advice on contingent workforce program management and HR operations.Hosted by Erika Novak, Head of Client Services at Utmost, and formerly leading and evolving contingent workforce programs at LinkedIn, eBay, and Brightfield Strategies.
Episodes
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Lights, Camera, Action - CW and the Entertainment Industry
On this week’s Contingent Workforce Radio podcast, Phil Montag, Senior Category Manager at Warner Bros. Discovery, speaks to the importance of speed-to-onboarding in the Entertainment business and that technology and process should enable, not prevent, this. ----- Follow us on LinkedIn and read…
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Completely New to the Industry? A perspective about the importance of communication strategies
On this week’s Contingent Workforce Radio podcast, Meisha Bridge, Contingent Workforce Business Analyst at Dick’s Sporting Goods, talks about her background as a newcomer into the contingent workforce industry. ----- Find us on LinkedIn and read our latest blogs!
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LIVE at CWS Summit with DoorDash and NetApp
Contingent Workforce Radio is LIVE from #CWSSummit in Dallas, Texas! We loved being able to speak candidly with Rich Kellis, Head of People Technology at Doordash, and Jamhali Portus, Senior Program Manager at NetApp, from our beautiful Omni Suite. Erika, Rich and Jamhali talk about people...
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What's next in tech? A deep dive into the 2022 VMS Technology Advisor" report with Chris Dwyer
Welcome to our podcast series, Afterhours, on Contingent Workforce Radio. In this week’s episode, Utmost’s VP of Marketing, Neha Goel, sits down with Chris Dwyer, SVP of Research at Ardent Partners and Managing Director of the Future of Work Exchange, to dive deep into the 2022 VMS Technology...
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Onboarding Key Talent - How to Create a Positive Experience for Both Employees and Contractors
On this week’s Contingent Workforce Radio podcast, Ashley Wilson, Contingent Workforce Program Manager at Splunk, discusses how onboarding activities play a critical role in attracting key talent and how to create a positive experience for both your employees and contractors. ----- Connect with...
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Internally Run CW Program: To Build or Not to Build
On this week’s Contingent Workforce Radio podcast episode, Joel Kammeyer, Director of Contingent Workforce at Epic, shares why he decided to build his own program versus using an external MSP and his experience around resource planning, determining roles & responsibilities and internal…
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Effectively Managing Distributed Teams
On this week’s Contingent Workforce Radio podcast episode, Erika Novak and Alan Kumar, Elastic Talent Program Manager at Dolby Laboratories, discuss how to effectively manage distributed teams, continuity planning, and advice for their successful management. ----- Connect with Erika on LinkedIn...
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The State of Talent Today and the Future of Work
Welcome to our podcast series, Afterhours, on Contingent Workforce Radio. In this week’s episode, Utmost’s VP of Marketing, Neha Goel, sits down with Christopher Dwyer, SVP of Research at Ardent Partners and Managing Director of the Future of Work Exchange, to discuss recent trends observed in…
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Improving the Rights of the Extended Workforce
On this week’s Contingent Workforce Radio podcast, Erika Novak joins Sylecia Johnston, former Director of Contingent Workforce at The Opus Group, to discuss the contingent workforce program she ran, the importance of treating non-employee labor as individuals, and the impact the great resignation...
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Complex Needs in the Professional and Business Services (PBS) industry
On this week’s Contingent Workforce Radio podcast episode, Erika Novak sits down with Khursheed Irani, Head of Global Talent Services at Cprime, to discuss the complex needs in the Professional and Business Services (PBS) industry. ----- Connect with Erika and Julie on LinkedIn Find us on…
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Beginning the Transformation Journey to a Managed CW Program
On this week’s Contingent Workforce Radio podcast episode, Erika Novak, Head of Client Services here at Utmost, sits down with Milena Cerdas, Global Category Lead for Contingent Workforce at Philip Morris, to discuss the transformation journey to successfully manage a contingent workforce…
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The Future of Work and Third-Party Risk Management
In this episode, Sanja Cancar-Todorovic, Head of Enterprise Procurement, Outsourcing and Vendor Management at Home Capital Group, joins Erika Novak, Head of Client Services here at Utmost, to discuss discuss how the pandemic impacted contingent labor programs, challenges with the increase in...
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How do I get the most from my MSP?
In this episode, Cynthia Moore, Co-Founder of VMS Professionals, joins Erika Novak, Head of Client Services here at Utmost, to discuss the national association she co-founded, some best practices for getting the most out of your MSP, and much more. ----- Connect with Erika and Julie on LinkedIn...
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Getting (and HEARING) the Voice of the Customer in your CW Program
In this episode, Allen Chilson, Talent Acquisition Leader - Vendor Management at Danaher, joins Erika Novak, Head of Client Services here at Utmost, to talk about getting and hearing the voice of the customer in your CW program. ----- Connect with Erika and Julie on LinkedIn Find us on LinkedIn…
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CW Program Owners Communication Begets All Else
In this episode, Meg Ksenzakovic, Director of Global Contingent Workforce at Bristol Myers Squibb, joins Erika Novak, Head of Client Services here at Utmost, to discuss the importance of communication, both to stakeholders and to the extended workforce. ----- Connect with Erika and Julie on...
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The Importance of a Holistic View of Your Total Workforce
In this episode, Melissa Ansell, Global External Workforce Center and HR Connect Americas Lead at Amgen, joins Erika Novak, Head of Client Services here at Utmost, to talk about the importance of having a holistic view of your total workforce and how that provides key information to all business...
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Speed, Cost, and Compliance in an Internally Managed Program
In this episode, Lisa Caprirolo, Global Contingent Labor Manager at Citrix, joins Erika Novak, Head of Client Services here at Utmost, to discuss the importance of speed, cost, and compliance in an internally managed program and the advantages of having visibility across all classifications of...
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Changing Roles: From One Role and Classification to Another
In this episode, Cristin Monnich, Program Manager - Contingent Workforce at Sephora, joins Erika Novak, Head of Client Services here at Utmost, to chat about being a working mom and coming back from maternity leave. She also touches upon on subcontracting, compliance, and managing freelance and…
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The Challenges of Contingent Worker Program Management
In this episode, Joe McLoone, Project Manager of Contingent Workforce Program Office at BNY Mellon, and Erika Novak, Head of Client Services here at Utmost, talk about the challenges of contingent worker program management. ----- Connect with Erika and Julie on LinkedIn Find us on LinkedIn and…
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Scalability, Change Management, and Process: Building a New Contingent Workforce Program
In this episode, Tony Simon, Director of Talent Programs and Operations at Cohesity, and Erika Novak, Head of Professional Services here at Utmost, discuss building a new contingent workforce program through the lens of scalability, flexibility, and partnership. ----- Connect with Erika on…
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The Importance of Engaging the Extended Workforce
In this episode, Justen Barber, Senior Manager of Global Contingent Solutions at ServiceNow, and Erika Novak, Head of Client Services here at Utmost, discuss the importance of engaging the extended workforce. With the growing size and importance of this part of the workforce, this starts before a...
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Reinventing Invoicing
Welcome to Afterhours on Contingent Workforce Radio, a new podcast series hosted by Julie Scagell, Utmost's Sr. Content Marketing Manager. In this episode, Chirag Sheth, Global Director of Procurement at Genentech, and Steve Knapp, Product Strategist here at Utmost, discuss the often overlooked…
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Getting Work Done with Utmost Front Door
Welcome to Afterhours on Contingent Workforce Radio, a new podcast series hosted by Julie Scagell, Utmost's Sr. Content Marketing Manager. This first episode features Maarten Hansson, Head of Integrated Workforce Management at Novartis, and Conor Halpin, Head of Sales here at Utmost, in a...
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CWS and SIG Recap
Erika Novak, Head of Client Services at Utmost, is joined by Bhumika Khona, Demand Generation Manager, to give a recap of the first two industry conferences that Utmost has attended since March of 2020: the Staffing Industry Analysts' CWS Symposium and the Sourcing Industry Group's Global…
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Extending Workday for your Contingent Workforce
This week's episode includes a snippet of Erika Novak's session, “Extending Workday for your Contingent Workforce” at the 2021 Workday 9/9 Ecosystem Share-a-thon virtual event. In this episode, Erika discusses how Utmost is delivering a purpose-built EWS especially for Workday customers. -----...
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Innovation in Procurement: Alternatives to Traditional Practices
Companies constantly talk about being innovative and championing internal innovation as keys to their competitive success. However, what does that actually look like? What’s required to help facilitate that? Embracing innovation typically requires breaking from the standard and accepting some...
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Savings Opportunities for the CPO
Chief Procurement Officers who are responsible for the contingent workforce within their organizations need full visibility to achieve a holistic view of the workforce. In this podcast episode, Erika Novak, Head of Client Services and Julie Scagell, Senior Content Marketing Manager discuss what's...
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The Extended Workforce From a CIO Perspective Recap Episode
In this episode, Erika Novak and Julie Scagell recap a recent webinar where Utmost COO, Dan Beck joined Jane Moran, former CIO of Unilever, in an engaging live discussion about challenges in the extended workforce and its significant impact on IT leaders. ----- Connect with Erika on LinkedIn View...
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Building Your Organization’s Roadmap for Total Talent Management
Total talent management is having full visibility into both your employee and non-employee workforce in one system of record. Why does that matter? Today, organizations need a scalable solution that enables enterprise-wide workforce planning, the ability to attract top talent in a way they want…
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Five Things I Wish I Did Differently
In this episode, Erika Novak discusses what she wishes she had done differently in her past experiences managing contingent workforce programs. We'll cover the following items: When to run an RFP or not Who to lobby within the org Why transparency into data is important How to interact with...
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How to Avoid Being a 'Black Hole' Program to Top Suppliers feat. Northwestern Mutual's Nancy Maren
Join our chat with Nancy Maren, Assistant Director, Contingent Workforce to learn how to prevent your contingent workforce program from becoming a black hole to staffing suppliers submitting candidates. Nancy has 20 years of experience in workforce solutions and will share how you can build a...
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SIG Global Executive Summit Spring Recap
Recap of the key sessions at Sourcing Industry Group's Global Executive Summit focusing on topics such as: Greater talent focus among procurement professionals Newer technology to automate processes The role of diversity and inclusion And more! ----- Connect with Erika on LinkedIn View blogs and...
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Getting Started with Diversity for your Contingent Workforce Program feat. Splunk's Keisha Stephens
In a live episode of Contingent Workforce Radio, tune into a discussion with Keisha Stephens, Contingent Workforce Program Director at Splunk, on how you can get started with diversity for your extended workforce program. Keisha has over 20 years of experience in the contingent workforce with...
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Moving Contingent Workforce Process Ownership from Procurement to HR feat. Shell's Steve Kendrick
Listen in to a casual Q&A with Steve Kendrick, Contingent Workforce Manager at Shell. Steve has nearly 30 years of experience in HR and HR Services at Shell. In his role as Contingent Workforce Manager, Steve has defined strategy and management of contingent workforce within the Total Workforce...
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Staffing Supplier Relationships, Optimization, and Rationalization
Erika Novak, Head of Client Services at Utmost, will share her tips on staffing supplier management and making the most out of your contingent workforce program's relationships with suppliers. This comprehensive conversation will cover: Supplier optimization KPIs HR vs Procurement perspective...
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How a Change Mindset can Modernize Talent Operations feat. Siemens Healthineers' Paul Petersen
Bringing change into an organization inevitably leads to roadblocks and hurdles. In the world of the extended workforce, new technology or new types of processes encounter pushback from senior leadership or other departments comfortable doing things the way they have always been done. In this…
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Total Talent Management: What does it look like to try? feat. Farmers Insurance' Koenraad Lecot
One of the aspirations of many contingent workforce program leads is to achieve total talent management. Instead of siloing employees and non-employees away from one another, total talent management looks at the entire spectrum of talent to see what type of worker makes the most sense for a...
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Policies and Compliance for Your Contingent Workforce Program feat. Applied Materials' Lysa Marcouillier
Lysa has over 20 years of experience in HR including contingent workforce program management and HR operations. In this conversation, Erika Novak, Head of Client Services at Utmost will interview Lysa on how to create and managing compliance rules for your program. The two will also discuss best...
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How to Resource an Internally Managed Program feat. Everhive's Brandon Moreno
About two-thirds of contingent workforce programs use a managed service provider (MSP). Yet the most recent SIA Workforce Solutions Buyer Survey found that there is a greater share of program owners planning to move their program “in-house” than the share likely to explore using an external MSP....
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Mentorship and Career Growth in the Contingent Workforce Industry
How can you help your team grow? In this episode, Erika dives into how you can help mentor and support your team. ----- Connect with Erika on LinkedIn View blogs and upcoming webinars
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"Why are we so cheap?"
In this episode, we examine why the contingent workforce industry uses a "supplier-funded model," and why the industry needs to change and pay directly for technology or services. ----- Connect with Erika on LinkedIn View blogs and upcoming webinars
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How to Get Visibility Over a Global Freelance Workforce feat. Airbnb's Jessica Donsky
Tune in to a casual conversation with Jessica Donsky, Sr. Manager, Global Contingent Workforce at Airbnb. With a rise in freelance marketplaces and an increasing number of young professionals opting for freelance work, enterprises have developed new processes to source, engage, and offboard a...
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The 95%: Shifting Focus to the Majority of Your Extended Workforce feat. Facebook's Colin McDonagh
Most enterprise systems and processes for managing external talent focus primarily on temporary contingent staff. Whether it be the vendor management system (VMS) or the managed service provider (MSP), the solutions are designed for a narrow portion of the entire extended workforce. In some...
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Total Talent Acquisition feat. Southwest Airlines' Greg Muccio
Hiring managers often don’t know all the talent choices they have on the table - an employee, a contractor, a consulting firm, outsourced relationship, etc. Total Talent Acquisition allows the talent team to serve as an advisor to the business on what type of talent is best for the role or…
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Year-End Recap
Quick recap of the most popular episodes and guests over 2020 ----- Connect with Erika on LinkedIn View blogs and upcoming webinars
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Supplier-Focused Projects for Early-Stage Programs - Part 2
This episode continues key projects for your program to focus on in the early stages when it comes to supplier relationships. Erika will cover the following projects in detail: Create and Conduct Supplier Audits: Define Supplier Onboarding Guidelines Create Supplier Evaluations or Scorecards Host…
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Supplier-Focused Projects for Early-Stage Programs - Part 1
Supplier-focused projects are important building blocks for your contingent workforce program. In this episode, Erika will review some of the foundational processes or projects that you can get started in regards to your staffing suppliers. Below are the first projects that we will cover: Review...
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Marketing and Broadcasting Your Program to the Rest of the Company
From relationship-building, connecting with leadership, and training hiring managers - this episode covers the key projects to ensure that you have the right processes in place so that your program can reach all the right stakeholders. We'll focus on: Identifying & broadcasting yourself (or team)...
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Six Foundational Projects for Your Contingent Workforce Program
Beyond the principles, what are those early-stage projects that you can get started with at your new program? Erika Novak, Head of Client Services at Utmost, shares the key projects that allow you to better understand your program's current state and build the foundation for more strategic…
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Five Principles for Getting Started with Your Contingent Workforce Program
Before beginning any new projects, set the stage for your contingent workforce program journey by acknowledging these five principles. Your program has to be for this company Your success is your manager’s success Construct with a realistic mindset Relationships matter Understand what is…
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ABOUT THIS SHOW
Interviews and actionable advice on contingent workforce program management and HR operations.Hosted by Erika Novak, Head of Client Services at Utmost, and formerly leading and evolving contingent workforce programs at LinkedIn, eBay, and Brightfield Strategies.
HOSTED BY
Utmost
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Frequently Asked Questions
How many episodes does Contingent Workforce Radio have?
Contingent Workforce Radio currently has 72 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is Contingent Workforce Radio about?
Interviews and actionable advice on contingent workforce program management and HR operations.Hosted by Erika Novak, Head of Client Services at Utmost, and formerly leading and evolving contingent workforce programs at LinkedIn, eBay, and Brightfield Strategies.
How often does Contingent Workforce Radio release new episodes?
Contingent Workforce Radio has 72 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to Contingent Workforce Radio?
You can listen to Contingent Workforce Radio on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts Contingent Workforce Radio?
Contingent Workforce Radio is created and hosted by Utmost.
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