PODCAST · business
Contract Heroes
by Pepe Toriello & Marc Doucette
The Contract Heroes Podcast covers all aspects of buy and sell-side contracting. Each episode features expert guests sharing insights on topics like evaluating technology vendors, avoiding implementation pitfalls, redlining best practices, and managing procurement contracts. It's the perfect resource for organizations looking to kickstart their digital transformation journey.
Episodes
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No Tool Fixes a Broken Process With Joel Gershon
In this episode, Joel Gershon, Director, Partnerships at IntelAgree, discusses the changing world of contract lifecycle management (CLM), including the impact of AI, automation, and market consolidation. He shares his thoughts on how companies should c...
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The CLM Playbook: Lessons from a Global Rollout with Alyse Wilkinson & Otto Hanson.
Featuring in this episode are Alyse Wilkinson and Otto Hanson to discuss how a global organization successfully implemented a contract lifecycle management (CLM) platform and integrated AI to transform contract review processes. From vendor selection t...
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AI in Legal Ops: From Manual to Intelligent With Shelle Elzer
AI is no longer a future concept; it's transforming legal operations today! In this episode of Contract Heroes, Shelle Elzer, Legal Operations Manager at NetApp, shares how her team successfully implemented Agiloft's AI platform, Astra, to streamline c...
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From Bottlenecks to Breakthroughs in Legal Teams With Laurie Ehrlich
In this episode of Contract Heroes, hosts Marc and Pepe welcome back Laurie Ehrlich, a legal leader who has navigated the full spectrum of the industry, from steering the "battleship" at global enterprises to leading a lean startup through a major acqu...
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The Future of Smart Contracting With Kraig Conrad
In this episode, Kraig Conrad, Chief Executive Officer of NCMA (National Contract Management Association), explains the role of the NCMA as a neutral forum supporting contract management across the U.S. federal space and globally. He highlights its cer...
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Building Agile Legal Operations At Scale With Brian Powers
Everyone's talking about AI for contracts. Not everyone can actually make it work. Brian Powers, Co-Founder and CEO of Markups.ai, has a refreshingly honest take: AI is overhyped, adoption is elusive, and most teams trying to "add AI" to their contract...
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Building a Global Legal Operations Community With Anne Graue & Colin McCarthy
Legal operations is growing fast, but there's no standardized pathway for professionals entering the field. That's the gap Colin S. McCarthy and Anne Graue are working to close with Our Legal Community (OLC). On this episode, Colin and Anne share why t...
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Building Agile Legal Operations at Scale with Jessica Vander Ploeg
In this conversation, Jessica Vander Ploeg, Vice President of Legal Operations at Belron, shares her unconventional journey from interior design and market research to leading global legal teams. Now Vice President of Legal Operations at Belron, she ex...
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How AI Is Changing Contract Management with Nate Kostelnik
In this discussion, Nate Kostelnik, a lawyer now handling contracts and IP for the Oncology Nursing Society, explains that contract lifecycle management (CLM) isn't "dead," but is improving with AI while still relying on core components such as intake,...
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Improving Legal Operations with Data, Playbooks, and Smart Processes with Patricija Corey
In this talk, Patty Corey shares her path into legal operations and what she's learned along the way. She explains how focusing on good processes, precise data, and teamwork between legal and procurement teams can make contract management smoother. Pat...
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AI Meets CLM: Kyle Myers on Building the Future of Contract Intelligence
Meet Kyle Myers, Chief Product Officer at IntelAgree, one of today's leading AI-powered CLM platforms! Starting the conversation, Kyle shares his path from working at KPMG on automation and process improvement to joining IntelAgree soon after its found...
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Unlocking the Power of AI in Legacy Contract Migration with Samir Bhatia
In this episode, Samir Bhatia, CEO of Brightleaf Solutions, talks about his journey and how his company uses AI to improve contract management. Brightleaf first worked with law firms, but under Samir's leadership, the focus shifted to helping corporate...
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Taking A Phased Approach To CLM Implementation With Sarah Brower
In this episode, Sarah Brouwer, Senior Corporate Counsel at Trudell Medical International, joins Marc Doucette, CEO and Co-founder of Koho Consulting, to discuss the real-world challenges and strategies behind a successful contract lifecycle management...
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CLM in Transition: Evaluating Technology, Vendors, and Long-Term Fit with Matt Patel
On this episode of the Contract Heroes podcast, we’re joined by Matt Patel, COO and Co-Founder of Malbek, to talk all things CLM replacement. Matt breaks down the common pitfalls of legacy systems—from high maintenance costs and outdated architecture t...
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Evolving Contract Management with Aaron Fischer
In today's episode, Aaron Fischer explores the evolving landscape of contract lifecycle management (CLM), highlighting the impact of AI, risk mitigation, and efficiency in legal operations. He addresses the challenges of implementing CLM, emphasizing s...
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Aligning Legal and Business in Contract Negotiations With Nandita Murthy
FEATURED TIMESTAMPS [00.35] Nandita’s background and career journey. [02.46] The importance of understanding the context behind every contract. [06.29] The importance of putting the best interests of the company first. [07.10] Communication and underst...
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The Redline Revolution: Agiloft's Acquisition of Screens & The Future of CLM With Otto Hanson
In this episode, we’re joined by Otto Hanson, founder of TermScout and Screens, and now leading the Screens business at Agiloft. Otto shares his vision for the future of contracts and why he believes we’re just getting started when it comes to transfor...
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A Guide To Success And Flexibility: Navigating CLM System Implementation With John Roland
In this episode of Contract Heroes, we’re joined by John Roland, a legal operations leader with over 20 years of experience across industries like energy and technology. John shares his perspective on what it takes to implement a contract lifecycle man...
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How Is AI Shaping The Contract Management Landscape With Matt Lhoumeau
In this week's episode, we had the pleasure of speaking with Matt Lhoumeau, CEO and co-founder of Concord, a leading contract management software. Matt’s mission is to empower teams to manage contracts efficiently without requiring legal involvement at...
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The Future of Procurement with Samah Mahdi
In this conversation, procurement expert Samah Mahdi, with 15 years of experience in procurement, logistics, and supply chain management, joins to discuss the transformative impact of AI and robotics. She explores how AI enhances efficiency, optimizes ...
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A Guide To CLM System Implementation With Susan Zagorski
FEATURES TIMESTAMPS [02.12] The process of selecting a contract lifecycle management (CLM) system. [05.15] The importance of addressing pain points. [07.00] The requirements for the successful implementation of a system. [09.16] The deciding factor. [1...
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Accelerating Contract Efficiency with Hal Bretan
Today's episode features Hal Bretan, Contract Standards Executive in Residence at World Commerce & Contracting. In this conversation, Hal explores the importance of achieving "speed to contract" to enhance business efficiency, profitability, and collab...
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Navigating Claims Management in Global Contracts With Jerry Pessah
What You'll Learn in This Episode: What is Claims Management? Jerry defines claims management and explains how a deep, holistic understanding of contract documents can help prevent disputes and strengthen third-party relationships. The Role of Communic...
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Embracing Relational Contracting for Business Success - With Jerry Silber, Hal Bretan, & Lita Bollimpalli
This week’s episode of the Contract Heroes podcast, recorded at the World Commerce and Contracting America Summit in Atlanta, features Jerry Silber, Hal Bretan, and Lita Bollimpalli discussing the benefits of relational contracting over traditional met...
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Unlocking The Full Potential of Your Contract Data With Brendan Raybuck
This week’s episode of the “Contract Heros” podcast features Brendan Raybuck, Chief Revenue Officer at ClearLaw. He is an expert in enterprise software, assisting organizations in developing strong sales and partner networks that drive business growth ...
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Navigating Legal Operations with Richard Robinson
Key Points: Introduction to Richard Robinson: Background in legal tech and litigation support. Career journey from law firms to corporate in-house roles, including JC Penney and Toyota. Transition to Toyota: Inherited a mature legal operations team at ...
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Transforming Contract Management With AI : Insights From Tiffany Hamilton
Key Points: Introduction to Tiffany Hamilton: Director of Legal Innovation, Analytics, and Technology at DHL Supply Chain. Eight and a half years at DHL, starting as the sole legal ops resource. Building the Legal Ops Team: Initial challenges and strat...
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Crush Contracts Academy With Roma Khan & Sara McCormick
Join us as we welcome Roma Khan, CEO, and Sarah McCormick, COO, of Crush Contracts, to discuss the exciting launch of the Crush Contracts Academy next week, June 21st in Chicago. Listen in as Roma and Sarah share the behind-the-scenes journey of organi...
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Big Pharma's Rapid Vaccine Rollout With Josh Kreamer
Join us as we sit down with Josh Kramer, the Chief Strategy Officer at Fileread, and embark on a journey through the evolving landscape of legal operations. Josh recounts his time managing the legal services for one of the largest pharma companies duri...
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It's Time To CLOC In With Navin Mahavijiyan
If you're heading to CLOC this week, then this episode is tailored just for you! Navin Mahavijiyan joins the podcast to impart invaluable insights based on his experiences at previous CLOC events. During our conversation we discuss strategic approaches...
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The Future Of AI and Its Impact On Legal Professionals Efficiency With Damien Riel
(0:00:05) - AI in Legal Practice With Damien Exploring AI's role in law with Damien Riel, discussing reducing drudgery and standardizing legal data through SALI Alliance. (0:06:34) - Streamlining Legal Research With Sally SALI's legal data standards an...
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LinkedIn Live: Reducing Resistance In Legal Operations with Jenn McCarron
(0:00:01) - Legal Ops and Tech at Netflix Legal ops at tech companies like Netflix and Spotify, challenges of tech adoption, fostering engagement and learning, and evolution of legal ops. (0:04:49) - Evolution of Legal Technology Careers From touring m...
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Evolving Legal Landscapes: The Impact on Service Delivery and Legal Ops with Monica Zent
(0:00:15) - Alternative Legal Service Providers Monica Zent shares her journey of pioneering ALSPs, addressing pain points of traditional legal models and fostering understanding through thought leadership. (0:10:05) - Contracting Process Challenges an...
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Closing The Gap: How Sales and Legal Teams Win Together
Join Matthew Rinker of DocuSign as we uncover the power of Contract Lifecycle Management (CLM) for seamless collaboration and speedy deal closures. Discover how modern CLM tools eliminate the tedious back-and-forth of contract negotiations and bring tr...
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Uniting Technology and Legal: Driving Organizational Engagement in Legal Tech Initiatives With James Peacock
What We Discuss: [00:22] - Introduction to James Peacock and his background [2:06] - Understanding what the business wants vs. what employees want from in-house innovation and how technology enables change [9:51] - How to get other departments involved...
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Lessons for Effective Contract Negotiation with Laurie Ehrlich
WHAT WE DISCUSS: [00:22] - Introduction to Laurie Erhlich [00:41] - What is Datadog? [01:42]- Education as a Common Contracting Pain Point [08:43] -The risks and mitigations of contracts [10:02] -Automating contract review [11:18] -Standardizing NDAs a...
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Strategies for Transforming Legal Functions with Mark Ross
WHAT WE DISCUSS: [00:02] - Introduction to Mark Ross and his role at Deloitte [06:37] - The importance of involving stakeholders for successful contract management technology implementation [10:57] - Readiness and preparation for CLM implementation [14...
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Live In Vegas: How to Speed Up and Scale Up Procurement with Agile Contracting
WHAT WE DISCUSS: [00:33] - How procurement can improve their relationship with legal [04:50] - The concept of a negotiation playbook [09:40] - The importance of standardizing templates and intake protocols [10:16] - The role of lawyers in template sele...
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The Future of Contract Management with Nicole Shaver
WHAT WE DISCUSS: [00:00:31] - Nikki's journey to becoming CEO of Legaltech Hub [00:02:47] - Notable changes in legal technology and their impact on enterprise legal teams [00:06:56] - The role of AI in contract management [00:13:06] - The inevitability...
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Beyond the Paper Trail: Alistair Maiden's Quest for Contract Efficiency
WHAT WE DISCUSS: [00:00:40] - Introduction to Alistair and his company SYKE [00:01:15] - The birth of a contracting Solution [00:02:32] - Reducing contract cycle time [00:11:53] - The importance of investment and implementation [00:13:09] - The potenti...
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The Art of Contract Management at CLM Simplified Academy 2023
In this episode of the Contract Heroes Podcast, we are delighted to have three distinguished guests with us - Mary O'Carroll, Chief Community Officer at Ironclad and former Google Director Legal Ops and CLOC President; Laura Frederick, founder of How t...
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Crush Contracts' Game-Changing Approach to Contract Management with Roma Khan
During our conversation, Roma shares her journey from law school to becoming a contracts manager and eventually a general counsel. She explains how she started her own contracts tech company, CrushContracts, and developed tools like the Global NDA, ICE...
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Leveraging Clean Data for Streamlined Contract Management
During our conversation, we gain valuable insights into Intel's journey of successfully implementing a contract management tool. We emphasize the importance of clean and organized data as the foundation for effective contract management. We delve into ...
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Chaos No More: How CLM Solutions Save the Day with Sol Brody
Picture a crucial contract trapped in a digital abyss, while stakeholders scramble to review it one after another, causing delays, errors, and missed opportunities. Contract Lifecycle Management (CLM) is the knight in shining armor. With automation, co...
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Navigating the Challenges of Transitioning to a New CLM System with Trayce Marcelle
In today's rapidly evolving business landscape, the strategic utilization of technology has become a paramount driver of success. It holds the key to unlocking unprecedented levels of productivity, efficiency, and innovation. But here's the catch: tech...
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Turning CLM Setbacks Into Success with James Donald
In this episode of the Contract Heroes Podcast, we are delighted to sit down with James Donald. James is the Deputy General Counsel, Global Premium Midscale and Economy Brands at Accor in Dubai and has 10+ years' hospitality experience. He has advised ...
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Streamlining Contracts for Business Success with Courtney Irelan
In this episode of the Contract Heroes Podcast, we are delighted to speak with Courtney Irelan. Courtney is a corporate attorney and possesses extensive expertise in various contract types, primarily specializing in commercial transactions and procurem...
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The Evolving Role of Contract Lifecycle Management with Alla Valente
In this episode of the Contract Heroes Podcast, we are thrilled to feature Alla Valente. Alla is a senior research analyst at Forrester, a leading global market research company that helps organizations exceed customer demands and excel with technology...
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Procurement: From Chaos to Control with David Cho
Procurement: From Chaos to Control with David Cho Procurement, the backbone of any organization, holds the key to efficient operations, cost savings, and sustainable growth. Whether you're part of a multinational corporation, a government agency, or a ...
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The Future of Enterprise Legal Teams: A Game-Changing Partnership with Justin Silverman & Andy Wishart
WHAT WE DISCUSS: [01:23] - A brief introduction to Mitratech [02:03] - Partnership between Mitratech and Agiloft and the overall strategic plan and goals [03:45] - Why Mitratech chose Agiloft rather than other CLMs [07:23] - How the partnership between...
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ABOUT THIS SHOW
The Contract Heroes Podcast covers all aspects of buy and sell-side contracting. Each episode features expert guests sharing insights on topics like evaluating technology vendors, avoiding implementation pitfalls, redlining best practices, and managing procurement contracts. It's the perfect resource for organizations looking to kickstart their digital transformation journey.
HOSTED BY
Pepe Toriello & Marc Doucette
CATEGORIES
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Frequently Asked Questions
How many episodes does Contract Heroes have?
Contract Heroes currently has 105 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is Contract Heroes about?
The Contract Heroes Podcast covers all aspects of buy and sell-side contracting. Each episode features expert guests sharing insights on topics like evaluating technology vendors, avoiding implementation pitfalls, redlining best practices, and managing procurement contracts. It's the perfect...
How often does Contract Heroes release new episodes?
Contract Heroes publishes regularly with 105 episodes available. Check the episode list for the typical release schedule.
Where can I listen to Contract Heroes?
You can listen to Contract Heroes on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts Contract Heroes?
Contract Heroes is created and hosted by Pepe Toriello & Marc Doucette.
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