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PODCAST · technology

Conversations from The EDGE with Service Logic

by Service Logic

Welcome to Conversations from The EDGE with Service Logic, your monthly podcast where we discuss the ins and outs of the HVAC and mechanical service industry and how to increase efficiency and service in the real world.

Publisher-supplied feed metadata · PodParley refreshed Dec 22, 2023 · Source feed

Episodes

  1. A Conversation with Blade Air

    COVID-19 exposed how important indoor air sanitization is to human health. People are hyperaware of the fact that indoor air quality can negatively impact their physical and mental health. As a result, the market is flooded with all sorts of products that claim to protect people from a multitude…

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  2. A Conversation with Blade Air

    COVID-19 exposed how important indoor air sanitization is to human health. People are hyperaware of the fact that indoor air quality can negatively impact their physical and mental health. As a result, the market is flooded with all sorts of products that claim to protect people from a multitude…

    more
  3. A Discussion with Volta Insite

    There is so much technology out there that can help improve the efficiencies of your business - but much of it is hard to use, hard to understand, and even harder to integrate. People are afraid to adopt - but they shouldn’t be. For one consumer in the HVAC and mechanical service industry,...

  4. A Discussion with Volta Insite

    There is so much technology out there that can help improve the efficiencies of your business - but much of it is hard to use, hard to understand, and even harder to integrate. People are afraid to adopt - but they shouldn’t be. For one consumer in the HVAC and mechanical service industry,...

  5. SafTDek Fall Protection Equipment

    According to OSHA (Occupational Safety and Health Administration), falls are the leading cause of death in the construction industry. In 2020, approximately 351 out of 1,008 construction fatalities were due to fatal falls to a lower level, which accounts for about a third of all on-the-job deaths...

  6. The Future of Respiratory Virus Mitigation in Buildings

    Various strategies and techniques can be employed to combat the spread of respiratory viruses in buildings. These strategies aim to reduce the concentration of respiratory viruses in the air and on surfaces, making it less likely for people to contract the virus. Some of the most effective...

  7. The Future of Respiratory Virus Mitigation in Buildings

    Various strategies and techniques can be employed to combat the spread of respiratory viruses in buildings. These strategies aim to reduce the concentration of respiratory viruses in the air and on surfaces, making it less likely for people to contract the virus. Some of the most effective...

  8. Exploring Efficient Ways to Administer Employee Safety, Quality, and Compliance Training

    Safety, quality, and compliance training are essential, but are time-consuming and create administrative burdens for businesses. Greg Crumpton, Vice President of Critical Environments and Facilities at Service Logic, and Tony DeAscentis, CEO of Ving, chatted with host Tyler Kern about how Ving is...

  9. Exploring Efficient Ways to Administer Employee Safety, Quality, and Compliance Training

    Safety, quality, and compliance training are essential, but are time-consuming and create administrative burdens for businesses. Greg Crumpton, Vice President of Critical Environments and Facilities at Service Logic, and Tony DeAscentis, CEO of Ving, chatted with host Tyler Kern about how Ving is...

  10. Women in HVAC Series with Brittney Johnson

    The HVAC industry has long been male-dominated, but women are joining the field in larger numbers and making an impact. One of those is Brittney Johnson, Maintenance Sales Representative, Commercial Mechanical at Commercial Mechanical Utah. She spoke with Conversations from the Edge host Hilary...

  11. Why the COVID-19 Pandemic Brought Indoor Air Quality to the Forefront

    Perhaps at no time in history have we thought as much about the air we breathe indoors. With research suggesting that COVID-19 spreads more readily in indoor environments, measures need to be taken to prevent the spread of the coronavirus, but there also are steps that can be taken by business...

  12. The Value of Peer Groups with Jonathan Sterling

    Jonathan Sterling, president of Maxair Mechanical spoke on this episode of Conversations from the EDGE about peer groups, and how they offer many benefits for an organization. Before Maxair joined the Service Logic group of companies, they participated in non-competitive peer groups with similar...

  13. How to Create an Exceptional Customer Experience with Chris Douglas

    On this episode of Conversations from the EDGE with Service Logic, host James Kent spoke with Chris Douglas, President of Encon Heating & A/C, about Douglas’ 37 years with Encon, tracing a career path that began as a service technician. It was during this first role with the Encon, Douglas…

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  14. Treating the IT Ecosystem as an Actual Ecosystem

    The process of integrating new systems into existing ecosystems is detailed, by its very nature. On today’s installment of Service Logic's Conversations from The EDGE, host Sean Heath spoke with Greg Crumpton and StrategITcom’s Carrie Goetz to discuss the nature of an IT ecosystem and the...

  15. Misunderstanding the Term “Service Industry” with Elizabeth Barber

    In the business world, there are a few phrases that are mainly used out of habit, without really considering the root meaning of the words being put together. On this episode of Conversations from The EDGE by Service Logic, Elizabeth Barber, Service Manager for Service Logic, had a thoughtful...

  16. COO Tony Ponzo's Journey to Service Logic

    On this month's episode of Conversations From The EDGE podcast, with Service Logic, host Scott Sidway sat down with Service Logic's Tony Ponzo to discuss the twists and turns of his successful career path, including an unexpected injury that changed his trajectory. Ponzo is Chief Operating…

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  17. How to Encourage Gen Z to Embrace Skilled Trades with Josh Zolin & Greg Crumpton

    What's the single most valuable skillset for a skilled tradesman? Surprise, it's not 100 percent talent. Soft skills can be the secret ingredient for success in blue-collar trades, according to Josh Zolin, author of the book Blue Is the New White: The Best Path to Success No One Told You About…

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  18. From HVAC to Internet, Great Service Is All About Attitude with Greg Crumpton & Erik Crawford

    Great customer service is about delivering in a timely manner with the least amount of roadblocks possible. But is service also a soft skill? "You bet," said Greg Crumpton, vice president of critical facilities at Service Logic. On this episode of Conversations from The EDGE with Service Logic,...

  19. Why Acquisitions Can Help HVAC Companies Thrive & Survive with Tim Riedel

    Running a small HVAC business is difficult, relying on a single owner to maintain all aspects of the business. In this new episode of Conversations from The EDGE with Service Logic, host Sean Heath sat down with Tim Riedel, president of Service Logic, to discuss how the nationwide HVAC company...

  20. How Do We Attract Young Workers to Skilled Trade Industries? with Greg Crumpton & Gary McCreadie

    The US student loan debt hovers at $902 billion. Meanwhile, Millennials and Gen Z’ers are unable to find jobs with their four-year degrees. Their debt continues to mount as they work any job to cover the bills. But this common tail doesn’t have to be the norm. Skills tradesmen and craftsmen jobs...

  21. The Key to High-Tech HVAC Systems? Keep It Simple with Bobby Marcus of Engineered Cooling Services

    A sweltering summer means it’s a busy time for Bobby Marcus, vice president of controls division for Engineered Cooling Services, a division of Service Logic. On this episode of Conversations from The EDGE with Service Logic, Marcus shared his perspective on the challenges of integrating modern...

  22. How To Approach Indoor Maintenance with Roger Nayle of Service Logic

    There are a lot of moving parts in any building, but the most noticeable is usually the interior environment. Maintaining a comfortable atmosphere makes a tremendous difference in the day-to-day for any company, but the actual maintenance can be a challenge for on-site personnel. On this...

  23. Solving the Shortage of Skilled Trade Workers with Greg Crumpton of Service Logic

    Greg Crumpton was born in 1964, the last year classified as the “Baby Boomer” generation. Not only was he born into this generation, but his vertical is defined by it; working in the skilled trade industry, Crumpton is seeing a massive wave of retirement from the Baby Boomers. In the next 13…

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ABOUT THIS SHOW

Welcome to Conversations from The EDGE with Service Logic, your monthly podcast where we discuss the ins and outs of the HVAC and mechanical service industry and how to increase efficiency and service in the real world.

HOSTED BY

Service Logic

Produced by Thomas Riley

Frequently Asked Questions

How many episodes does Conversations from The EDGE with Service Logic have?

Conversations from The EDGE with Service Logic currently has 34 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.

What is Conversations from The EDGE with Service Logic about?

Welcome to Conversations from The EDGE with Service Logic, your monthly podcast where we discuss the ins and outs of the HVAC and mechanical service industry and how to increase efficiency and service in the real world.

How often does Conversations from The EDGE with Service Logic release new episodes?

Conversations from The EDGE with Service Logic has 34 episodes. Check the episode list to see recent publication dates and frequency.

Where can I listen to Conversations from The EDGE with Service Logic?

You can listen to Conversations from The EDGE with Service Logic on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.

Who hosts Conversations from The EDGE with Service Logic?

Conversations from The EDGE with Service Logic is created and hosted by Service Logic.
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