PODCAST · business
CT Brief: Honest Conversations
by Campbell Tickell
Campbell Tickell is an established multi-disciplinary management and recruitment consultancy, operating across the UK and Ireland.Throughout this podcast series, we aim to have open and honest conversations on a wide range of topics that matter to people working across the housing, charity, social care, local government, and sports sectors. Reflecting on both professional, as well as personal, experiences and insights, we hope to offer you some key takeaways that you can share within your networks. We'll be discussing everything from diversity and inclusion, to football regulation!
Episodes
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PART 3: Housing Ombudsman new Complaints Handling Code: What's new?
In Part 3, of our three part mini-series on complaints handling, Catherine and Sue discuss key changes in the complaints handling code, emphasizing a shift from "should" to "must" and the code's new statutory status.
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PART 2: Complaints handling: Culture, in-depth assessments, and top tips
In Part 2, of our three part mini-series on complaints handling, our speakers discuss: 1. What trends there are around complaints handling and organisational culture 2. How complaints handling approach and outcomes may support in-depth assessments 3. Top tips for housing providers and local...
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PART 1: Complaints handling: Assurance and tenant satisfaction measures
In this three part mini-series, Campbell Tickell’s Catherine Little, Sue Harvey and Francesca Stanyer, discuss the housing ombudsman complaints handling code and how it links in with changes to social housing consumer regulation. In Part 1 they reflect on how boards can seek assurance around...
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Housing First: Are we one step closer to ending homelessness?
Welcome to the latest episode of CT Brief, Honest Conversations. This episode complements our latest CT Brief, digital publication, focusing on health, care and support issues, which is now live on our website! In this episode, CT Directors, Liz Zacharias, who leads on our Health, Care and...
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Sustainability and Net Zero: Turning targets into actions
In this episode, CT Director Jon Slade talks to Adam Broadway, Associate Consultant at Campbell Tickell, and Samantha Granger, Head of Environmental Sustainability at Thirteen Group. Together they discuss the Retrofit London Action Plan, resident engagement when retrofitting housing stock and...
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Football regulation: It's time to take action!
Welcome to episode three of Campbell Tickell’s CT Brief – Honest Conversations podcast! In this episode, Chief Executive of Fair Game, Niall Couper, and Campbell Tickell Partners Radojka Miljevic and Greg Campbell, discuss proposals to improve governance in the Beautiful Game that is football!…
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Let's talk about wellbeing in leadership roles
In this episode, Gera Patel, Partner and Tracey McEachran, Associate Consultant, at Campbell Tickell, reflect on what they have observed in the past year around wellbeing and performance in leadership roles. As many of us return to offices, in hybrid or another form this Autumn, Gera and Tracey...
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Rethinking diversity and inclusion: Looking within first
Last year George Floyd’s murder sparked an urgent reawakening in society about systemic racism and more widely, debates around diversity, equity, and inclusion. In the first episode of this new podcast, we begin with a chat between Campbell Tickell Partner, Radojka Miljevic and Dawn Matthews,...
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ABOUT THIS SHOW
Campbell Tickell is an established multi-disciplinary management and recruitment consultancy, operating across the UK and Ireland.Throughout this podcast series, we aim to have open and honest conversations on a wide range of topics that matter to people working across the housing, charity, social care, local government, and sports sectors. Reflecting on both professional, as well as personal, experiences and insights, we hope to offer you some key takeaways that you can share within your networks. We'll be discussing everything from diversity and inclusion, to football regulation!
HOSTED BY
Campbell Tickell
CATEGORIES
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