Culture Creators

Want your team to actually tell you the truth? In the Army, Roxanne Petraeus ( https://www.linkedin.com/in/roxanne-bras-petraeus-2292b8109/ ) watched senior officers announce an open-door policy and then act like the door was shut. So she stopped trust...

Derrick Hall has spent 35 years in baseball, more than two decades of it running the Arizona Diamondbacks. He’s managed to produce incredible results in one of the most competitive industries on earth — and the most important ones aren’t on the field:M...

What does a CEO actually want from their CHRO? Aaron Skonnard, the founder and former CEO of Pluralsight, has a more specific answer than most. Aaron co-founded Pluralsight in 2004, scaled it past $600M in revenue, took it public on Nasdaq, and sold it...

🚨 Get your SHRM members-only resources for this episode here.When you're an HR leader and your CEO doesn't trust you, you feel it before anyone says it. The meetings you weren't in. The decisions made without you. The growing sense that your title is bigger than your influence.Johnny C. Taylor has been there. He's also been on the other side of it — as the CEO who didn't trust his own CHRO.In this conversation with Anita Grantham, the President and CEO of SHRM unpacks the trust gap that quietly breaks the CEO–CHRO relationship at most companies. He shares the informal poll he ran in a room of 50 Fortune 250 CEOs (10% love their CHRO, 60% tolerate them, 30% actively avoid them), and the three brutal truths from the late Doug Lebda — former CEO of LendingTree — that turned a failing relationship into the most important one of Johnny's career.In this episode: Why HR has no attorney-client privilege, and what that means for what your CEO will and won't tell youThe "lockbox" moment: when the easy answer is to fire two people and the right answer is to change the policy The three things Johnny's CEO said over a three-hour dinner that changed his career: "you're too judgmental," "you don't know our business," "you're competing with your colleagues" Why Mike Milken believes the next generation of CEOs will come from the CHRO ranks The simplest act of servant leadership Johnny ever performed (it involved a massage) What nobody tells you about holding "the lives we insure"Time Stamps: 00:00 Cold open 01:38 The room of 50 Fortune 250 CEOs 02:35 10% love. 60% tolerate. 30% avoid. 05:13 Misplaced, not bad: when a CHRO should leave 11:25 HR has no attorney-client privilege 13:47 Inside the lockbox: fire him or change the policy? 24:02 The three-hour dinner with Doug Lebda 28:23 "You're too judgmental." 29:49 "You don't know our business." 31:53 "You're competing with your colleagues" 33:50 Why CHROs are the next CEOs (per Mike Milken) 38:38 Why I booked my CEO a massage 40:14 "How many lives do you insure?" 49:08 The world of work is changing 53:46 One message — build mutual trust

When you're an HR leader and your CEO doesn't trust you, you feel it before anyone says it. The meetings you weren't in. The decisions made without you. The growing sense that your title is bigger than your influence. Johnny C. Taylor has been there. H...