PODCAST · business
Customer Stories
by Apple, Inc.
Learn how businesses and enterprises around the globe are using iPhone and iPad to improve the way employees work.
Episodes
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AXA
Empowered with iPad Pro and a custom iOS app developed with IBM, insurance sales advisors at AXA France now sit side by side with their customers to build a complete financial picture, allowing them to create collaborative, trusted relationships.
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Rogers-O’Brien
Construction teams use iPhone and iPad to review blueprints, access interactive 3D design files, and manage resources on the job site. Keeping everyone connected with the right information means projects are completed on time and on budget.
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Markor Furnishings
Markor deploys iPad and iOS apps across its entire operation to streamline sales processes, enhance productivity, and create more engaging customer experiences.
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Huazhu Hotels Group Ltd.
Huazhu Hotels deploys iPad for faster check in and check out. It also empowers restaurant and housekeeping staff with custom iOS apps that improve productivity and create better guest engagement.
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Lidl
With iPad and iPhone, Lidl are bringing new levels of efficiency to their store management and corporate processes. District Managers have immediate access to metrics, product insights, policies and procedures.
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Snam
Snam field workers use iPad and custom apps to help them manage national gas infrastructure in Italy. With augmented reality they can even visualise their underground gas network in the field.
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Italgas
Italgas manage natural gas distribution within urban networks across Italy. With iPad and custom app Gas To Go Italgas have streamlined the entire field service process.
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Wakuda Dental
Dentists and dental hygienists at Wakuda Dental Clinic in Hamamatsu City, Japan, have improved patient communication and education with iPad. The entire staff can schedule appointments, update medical records, and present patients with information about their oral health in new and engaging ways.
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IGTECH
Managers and technicians at IGTECH use iPhone, iPad, and a collection of App Store apps to run all aspects of their operations, from managing residential and commercial jobs, to tracking employee time, to invoicing and accounting.
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Souvla
Souvla is a counter-service restaurant in San Francisco offering a modern spin on the traditional Greek “Souvlaki” sandwich. With iPad, iPhone, and App Store apps they have also put a modern spin on restaurant operations, creating efficiencies for employees and enhancing the dining experience for...
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Tokyo Metro
Considered one of the safest subway systems in the world, Tokyo Metro uses iPad, iBeacon, and iOS to help maintain its spotless reputation.
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Finnpilot Pilotage Ltd
Discover how Finnpilot Pilotage Ltd revolutionized the centuries-old practice of pilotage with iPad to keep maritime traffic in Finland's challenging waters safe and efficient.
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British Airways: Operations
Discover how British Airways uses iPad and custom iOS apps like iLoad Direct to improve the turnaround time of an aircraft.
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British Airways: Customer Service
Learn how British Airways has improved its commitment to service by deploying iPad devices with custom iOS apps to its customer service agents globally.
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British Airways: Feature Profile
Discover how British Airways has increased operational efficiencies while improving customer service by embedding iOS technology into all lines of its business from the ground staff up.
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Ochsner Health System: Hospital Profile
At Ochsner Health System, doctors, nurses, and patients use iPhone, iPad, Apple Watch, and a suite of apps from Epic to keep informed and in touch around the clock. From the beginning of a hospital stay to a patient's timely release, patients and staff share access to test results, schedules,...
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Ochsner Health System: Out-Patient Monitoring
See how iPhone, Apple Watch, and connected devices are helping patients capture and share their health data from home, providing a new tool in the fight against chronic disease.
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Ochsner Health System: Secure Patient Data
Discover how patient data is securely managed and transmitted from iOS devices to Ochsner’s data servers, powering a new era in data-driven healthcare.
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Banyan Tree
Banyan Tree uses iPhone and iPad to run their growing retail business, selling women's clothing, gifts, and its own line of fashion apparel and accessories. From point-of-sale to employee time cards and accounting, iOS and third-party apps keep the business running seamlessly and accurately.
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Harcourts
International real estate company Harcourts sells and manages thousands of properties each year. Learn how a set of custom iOS apps help sales consultants deliver rich, personalized customer experiences and access real-time data to support buying and selling decisions.
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St John Ambulance
St John Ambulance provides pre-hospital ambulance and first aid services across Western Australia. Learn how its custom iOS app enables paramedics, ambulance operators and ER nurses and doctors to access and share life-saving information during before, during and after an emergency.
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Network Rail
Network Rail operates, maintains 20,000 miles of track in Britain and is the fastest-growing rail network in Europe. Discover how custom iOS apps for iPhone and iPad help streamline maintenance operations and improve safety for employees and passengers.
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Schindler: Feature Profile
Schindler, who manufactures, installs, and maintains elevators and escalators around the world, uses iPad, iPhone, and custom iOS apps to make work easier and safer for its 50,000 employees while revolutionizing customer service.
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Schindler: Sensor Technology
Learn how sensors attached to Schindler escalators and elevators send more than 200 million messages per day to back-end connectivity systems. This data is processed and then delivered to technicians in the field through a custom iOS app called FieldLink.
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Schindler: Workplace
Schindler ensures its field technicians have what they need by equipping them with a digital tool case that taps into critical systems and data, powered by iOS and custom apps, enabling service technicians to predict and prevent problems before they occur.
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KOSÉ Corporation
KOSÉ Corporation delivers world-class retail experiences backed by data-driven inventory and sales processes using iPad and custom-built apps. Thanks to the elegant design, peak performance, and reliability of iPad, KOSÉ’s business operations have received a total makeover.
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SKF: The Results
Follow a day in the life of and SKF sales engineer to learn how iPad and custom iOS apps help them provide better support and service to customers in the field.
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SKF: The Vision
SKF custom apps make factories run more efficiently, sales more seamless, and service calls more productive. Learn how they turned their vision for a mobile workforce into reality.
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SKF: Feature Profile
Learn how this global engineering company is transforming the manufacturing industry with iPhone and custom iOS apps that give employees in the factory and the field instant access to critical business tools and data.
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Daiwa House Industry
See how this multinational construction company uses iPad and custom apps to manufacture and sell smarter, stronger homes.
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MTR Corporation
iOS devices and in-house apps work behind the scenes to keep Hong Kong’s railway system operating safe and on time.
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Papa Giovanni XXIII Hospital
At Papa Giovanni, clinicians use iPad and the iClinic app to access patient notes, test results, and images such as X-rays and electrocardiograms, helping them increase their productivity.
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Eaton
Learn now this global power management company is boosting sales and keeping operations efficient, safe, and sustainable with iPad, iPhone, and in-house apps.
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P&G
Find out how this multi-national manufacturer of family, personal, and household care products, uses custom apps for iPhone and iPad to help increase productivity and drive sales around the world.
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Sonic Automotive
Using iPhone, iPad, iPad mini, and custom apps, Sonic Automotive takes the lead in automotive retail sales and service.
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Mayo Clinic
The medical leader, Mayo Clinic, brings new innovations to patient care with apps for iPhone, iPad, and iPad mini.
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Ducati
Ducati's in-house iPad app makes all the difference when it comes to engaging customers in a personalized sales experience and sharing what’s new in the Ducati world.
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PepsiCo
Using iPhone, iPad, and custom apps built in-house, PepsiCo's North America Beverages division ensures that the right product arrives at the right location as quickly and efficiently as possible.
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Carmel Café & Wine Bar
Florida-based Carmel Café & Wine Bar offers a fresh approach to casual dining. But the real innovation at Carmel Café is the use of iPad throughout the restaurant.
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EVA Airways
By outfitting its pilots and cabin crews with iPads and specialized apps, EVA Airways is taking its quest for innovative technology to new heights.
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CTV News
One of Canada's primary news sources, CTV News relies on iPhone and iPad to deliver the news whenever and wherever it happens.
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Jordan Winery
When a Jordan Winery salesperson goes on a call, they bring three things: a corkscrew, a bottle of Jordan wine, and an iPad.
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United Airlines
Following extensive testing and FAA approval, iPad recently became standard equipment on the flight deck for United Airlines, one of the world's leading airlines with more than 700 aircraft and 85,000 employees. iPad provides pilots one-touch access to charts, maps, and other crucial navigation...
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BBVA
Grupo BBVA is one of the world’s largest financial institutions throughout the Spanish-speaking world. Discover how iPad and iPhone help this Madrid-based megabank accelerate essential workflows, improve internal communications, and provide the best possible services to its 49.8 million customers...
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The Benetton Group
The Benetton Group, internationally known for its lively fashions and memorable ad campaigns, chooses iPad for reliable, easy-to-use mobile technology that transcends the boundaries of culture and geography.
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Medtronic
Medtronic, a world leader in medical equipment and therapies, uses iPad to help deliver its state-of-the-art medical technology to physicians and patients worldwide.
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General Electric
Learn how GE manufacturing division is building in-house iPhone apps for business intelligence, energy, transit, and other fields.
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Hyatt Hotels & Resorts
With iPad, Hyatt Hotels & Resorts keeps a keen eye on hospitality with on-point presentations, event management, and seamless guest services from check-in to departure.
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RehabCare
RehabCare, a leading provider of hospital-based rehabilitation services, turns to iPhone and iPad to make caregiver services and business operations faster, more accurate, and more responsive.
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Aftonbladet
Swedish media provider Aftonbladet delivers the news faster using iPhone for interviews, analytics, and retail sales.
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ABOUT THIS SHOW
Learn how businesses and enterprises around the globe are using iPhone and iPad to improve the way employees work.
HOSTED BY
Apple, Inc.
CATEGORIES
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Frequently Asked Questions
How many episodes does Customer Stories have?
Customer Stories currently has 56 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is Customer Stories about?
Learn how businesses and enterprises around the globe are using iPhone and iPad to improve the way employees work.
How often does Customer Stories release new episodes?
Customer Stories has 56 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to Customer Stories?
You can listen to Customer Stories on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts Customer Stories?
Customer Stories is created and hosted by Apple, Inc..
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