PODCAST · business
Customer Support Mastery with SPIC AND SPAN. Home & Office Cleaning
by SPIC AND SPAN. Home & Office Cleaning
Customer support is one of the most important parts of any service business, but people rarely get to hear what the work actually looks like behind the scenes.In Customer Support Mastery with SPIC AND SPAN. Home & Office Cleaning, Anne Ribeiro, Customer Support Manager at SPIC AND SPAN., sits down with customer support professionals for relaxed, honest conversations about the realities of support work: handling difficult situations, building trust with customers, improving processes, staying calm under pressure, and creating great service experiences.The discussions are practical, human, and grounded in real-world experience across customer service and operations. Whether you work in support, manage a service business, or are simply curious about what great customer care looks like in practice, this podcast offers insights from people who do the work every day.Hosted by SPIC AND SPAN. Home & Office Cleaning, a professional cleaning company serving h
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The Hidden Value of Customer Complaints - Helen Dimgba
The most important customer interactions often happen when something goes wrong.In this episode, we explore complaint management, difficult conversations, customer retention, and the delicate balance between supporting customers and protecting business interests. We discuss why giving people the opportunity to be heard can be the difference between losing a customer and earning their loyalty.https://spicandspan.net/en/customer-support-mastery-podcastA compelling look at what separates exceptional customer service from the ordinary.
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Behind the Screens: A Former Support Experience - With Mónica Sousa
What really happens behind the screens in customer support?In this episode, we speak with a former customer support professional about her experience in the industry the challenges, fast-paced environment, difficult situations, and valuable lessons learned along the way.An honest conversation about the human side of support that most people never get to see.https://spicandspan.net/en/customer-support-mastery-podcast
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ABOUT THIS SHOW
Customer support is one of the most important parts of any service business, but people rarely get to hear what the work actually looks like behind the scenes.In Customer Support Mastery with SPIC AND SPAN. Home & Office Cleaning, Anne Ribeiro, Customer Support Manager at SPIC AND SPAN., sits down with customer support professionals for relaxed, honest conversations about the realities of support work: handling difficult situations, building trust with customers, improving processes, staying calm under pressure, and creating great service experiences.The discussions are practical, human, and grounded in real-world experience across customer service and operations. Whether you work in support, manage a service business, or are simply curious about what great customer care looks like in practice, this podcast offers insights from people who do the work every day.Hosted by SPIC AND SPAN. Home & Office Cleaning, a professional cleaning company serving h
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SPIC AND SPAN. Home & Office Cleaning
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Frequently Asked Questions
How many episodes does Customer Support Mastery with SPIC AND SPAN. Home & Office Cleaning have?
Customer Support Mastery with SPIC AND SPAN. Home & Office Cleaning currently has 2 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is Customer Support Mastery with SPIC AND SPAN. Home & Office Cleaning about?
Customer support is one of the most important parts of any service business, but people rarely get to hear what the work actually looks like behind the scenes.In Customer Support Mastery with SPIC AND SPAN. Home & Office Cleaning, Anne Ribeiro, Customer Support Manager at SPIC AND SPAN., sits down...
How often does Customer Support Mastery with SPIC AND SPAN. Home & Office Cleaning release new episodes?
Customer Support Mastery with SPIC AND SPAN. Home & Office Cleaning has 2 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to Customer Support Mastery with SPIC AND SPAN. Home & Office Cleaning?
You can listen to Customer Support Mastery with SPIC AND SPAN. Home & Office Cleaning on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts Customer Support Mastery with SPIC AND SPAN. Home & Office Cleaning?
Customer Support Mastery with SPIC AND SPAN. Home & Office Cleaning is created and hosted by SPIC AND SPAN. Home & Office Cleaning.
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