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PODCAST · business

CX Life

Welcome to CX Life. Through honest conversations with the people shaping customer experience across some of the UK's most exciting brands, host Nat McHale uncovers what it really takes to build relationships that last.Each episode, a different guest. A different brand. A different story about the decisions, challenges and breakthroughs that define great CX.On CX Life we find out what the best CX leaders actually do differently - how they earn trust, fight for the customer inside their business and turn experience into a commercial advantage.

Publisher-supplied feed metadata · PodParley refreshed Jun 10, 2026 · Source feed

  1. 1

    CX In Wellness: The Trust Business

    Episode 1 of CX Life is here. Naomi from Rheal joins Nat to talk about CX in wellness - where customers aren't just buying a product, they're putting hope in it. They cover subscription retention, trust, tone of voice and what it really takes to make people feel looked after.

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ABOUT THIS SHOW

Welcome to CX Life. Through honest conversations with the people shaping customer experience across some of the UK's most exciting brands, host Nat McHale uncovers what it really takes to build relationships that last.Each episode, a different guest. A different brand. A different story about the decisions, challenges and breakthroughs that define great CX.On CX Life we find out what the best CX leaders actually do differently - how they earn trust, fight for the customer inside their business and turn experience into a commercial advantage.

HOSTED BY

Nat McHale

CATEGORIES

Frequently Asked Questions

How many episodes does CX Life have?

CX Life currently has 1 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.

What is CX Life about?

Welcome to CX Life. Through honest conversations with the people shaping customer experience across some of the UK's most exciting brands, host Nat McHale uncovers what it really takes to build relationships that last.Each episode, a different guest. A different brand. A different story about the...

How often does CX Life release new episodes?

CX Life has 1 episodes. Check the episode list to see recent publication dates and frequency.

Where can I listen to CX Life?

You can listen to CX Life on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.

Who hosts CX Life?

CX Life is created and hosted by Nat McHale.
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