PODCAST · business
CX Life
by Nat McHale
Welcome to CX Life. Through honest conversations with the people shaping customer experience across some of the UK's most exciting brands, host Nat McHale uncovers what it really takes to build relationships that last.Each episode, a different guest. A different brand. A different story about the decisions, challenges and breakthroughs that define great CX.On CX Life we find out what the best CX leaders actually do differently - how they earn trust, fight for the customer inside their business and turn experience into a commercial advantage.
-
1
CX In Wellness: The Trust Business
Episode 1 of CX Life is here. Naomi from Rheal joins Nat to talk about CX in wellness - where customers aren't just buying a product, they're putting hope in it. They cover subscription retention, trust, tone of voice and what it really takes to make people feel looked after.
We're indexing this podcast's transcripts for the first time — this can take a minute or two. We'll show results as soon as they're ready.
No matches for "" in this podcast's transcripts.
No topics indexed yet for this podcast.
Loading reviews...
ABOUT THIS SHOW
Welcome to CX Life. Through honest conversations with the people shaping customer experience across some of the UK's most exciting brands, host Nat McHale uncovers what it really takes to build relationships that last.Each episode, a different guest. A different brand. A different story about the decisions, challenges and breakthroughs that define great CX.On CX Life we find out what the best CX leaders actually do differently - how they earn trust, fight for the customer inside their business and turn experience into a commercial advantage.
HOSTED BY
Nat McHale
Loading similar podcasts...