DealerRefresh RefreshFriday Podcast

Episodes

1. 13

   RefreshFriday W/ Joe Pistell and John Vincent

   We are kicking off a new RefreshFriday series where we bring a guest expert on to assist a dealer with one of their technologies. And we are kicking it off with Websites. John Vincent of East Coast Auto has offered up his Dealer.com Honda store as the inaugural technology to advise on. And Uncle...

   Feb 11, 2021

   1h 04m
2. 12

   RefreshFriday W/ Jeff Clark and John McAdams

   What does it take to be successful on social media? Jeff Clark and John McAdams of Social Dealer join us to help dealers better understand how things have changed and what they can do to stay with the social times. 👍

   Feb 11, 2021

   1h 03m
3. 11

   RefreshFriday W/ Amie Lindaas and Jacob Wittler

   Cars.com has been monitoring consumer trends since COVID-19 had a significant impact on the retail car industry. You may recall some of the research Dealer Inspire did in Q2 of this year. Now there are 9 months of trends to talk about! Amie Lindaas is the Director of Research at CARS and Jacob...

   Feb 11, 2021

   1h 01m
4. 10

   RefreshFriday W/ Anthony Monteiro of DRAIVER

   Not enough people to handle the boom in sales? What about home deliveries? 🚚 We are excited to let you all know there is a new game in town that can handle home deliveries, at-home trade appraisals, and up your service game! It is called DRAIVER.com and it works a lot like Uber. If you would…

   more
   Dec 4, 2020

   1h 00m
5. 9

   Refresh Friday W/ Brice Englert of TradePending

   Online trade tools have taken a new role since COVID. Along with Digital Retailing, TradePending has seen all kinds of new utilizations. Brice Englert, CEO of TradePending, will be sharing his insights. - What's the future look like for TradePending? - Why is TradePending growing so fast? - Does...

   Dec 4, 2020

   55m
6. 8

   When a Vendor Calls - Bill Reidy

   Vendor sales pitches - good or bad? This is a show for dealers and vendors. Chances are you have been hit by a vendor to check out a new product. Chances are REALLY GOOD I'd bet! My phone rings off the hook, and I never put much thought into what the vendor salesperson should be doing. Bill Reidy...

   Dec 4, 2020

   55m
7. 7

   Mike Hoyser Tells Us How To Handle Phones in 2020

   Does "your presence is your leverage" work anymore? What about "just get them in?" Did your sales desk miss that whole virus quarantining thing? It shouldn't be surprising that some stores have gone back to business as usual, but Phone Ninjas' Mike Hoyser is going to tell us how phones should be...

   Nov 19, 2020

   58m
8. 6

   RefreshFriday w/ Darren Haygood & Ron Andrews of Cars.com and Dealer Inspire

   Cars.com has some insights to share since COVID quarantines began and unique approaches the Dealer Inspire team has seen that enable contactless selling. DealerRefresh is getting early access to their all-new Digital Selling Guides. Those will be released during the show, so be there to get…

   more
   Nov 19, 2020

   58m
9. 5

   Viewer Question Episode - DealerRefresh

   Hey you! You're on #RefreshFriday tomorrow. SURPRIIIIIIISE! Alex and I found some new software that can better bring your questions and participation in the show. We are giving it a run and inviting you to be a part of the conversation. - Are the looters shutting down dealerships? - What are...

   Nov 19, 2020

   56m
10. 4

    Greg Wells of AllCall Joins us to Discuss Calls and Leads.

    BDCs. Talk about something that increased in importance since March! We are talking to the President of AllCall BDC, Greg Wells, about the new landscape he's seeing and how they are helping dealers find a lift in a world with less floor ups. This will be an interesting one! #DealerRefresh

    Nov 18, 2020

    1h 00m
11. 3

    BDC Solutions in a COVID world with Greg Wells - 5.29.20

    BDCs. Talk about something that increased in importance since March! We are talking to the President of AllCall BDC, Greg Wells, about the new landscape he's seeing and how they are helping dealers find a lift in a world with fewer floor ups. This will be an interesting one! #DealerRefresh

    Nov 18, 2020

    1h 00m