PODCAST · business
Decode Fintech
by Paystack
Financial technology in Africa is changing at an accelerating rate, and with it, the very nature of business on the continent. As one of the largest payments companies in Africa, the Paystack team is constantly speaking to teams doing amazing work all over the continent. The Decode Fintech Podcast allows us to hit "record" and share what we're learning!We'll be speaking with a broad range of players from across the African fintech ecosystem, from startup founders, to bankers, to the folks who run the card networks, to regulators, and many others.Tune in as the people building Africa’s financial infrastructure share what they’re seeing on the frontlines — what’s working, what’s not, and what’s next.
Episodes
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How expressPay Builds Trust with Customer Service
As a fintech company, you work hard to ensure that nothing goes wrong. But when things do go wrong, like they inevitably will, how you handle the situation can make the difference between a customer who churns, and a passionate ambassador for life. In this episode, we speak with Francis Appiah…
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How Paystack Drives Growth with Customer Service
Customer service goes beyond just answering emails and phone calls. When managed correctly, every interaction with customers can generate key insights that help grow your business. In this episode, Steve Amaza, a Customer Success Manager for User Operations at Paystack, speaks about how Paystack...
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International Expansion 101 for Fintechs in Africa
What should you know before expanding your Africa-based fintech to more countries? In this episode, we explore the art and science of launching financial service products beyond your home country, covering everything from how to choose which countries to expand into, to how to hire in different...
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A History of Mobile Money in Ghana
Ghana initially lagged behind other African countries when it came to mobile money adoption, but fast forward to 2020, and Ghana is now the fastest growing mobile money market in Africa. How did the country pull this off? In this episode, we go deep into the origins of mobile money in Ghana, its...
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Welcome to Season 2!
Financial technology in Africa is changing at an accelerating rate, and with it, the very nature of business on the continent. To understand what’s actually happening on the ground, you need to hear from the teams in the field. The Decode Fintech Podcast takes you directly to the operators on the...
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How PiggyVest helps a new generation of Nigerians save and invest
The Nigerian Fintech space is seeing an explosion of savings, lending and investment platforms. Today's episode features Odunayo Eweniyi, the Co-Founder and COO of PiggyVest, one of the earliest independent digital savings platforms in Nigeria. We explore how the idea for PiggyVest was born from…
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How Visa deepens financial inclusion for businesses using Visa QR
Nkebet Mesele, Snr Director, Solutions Management, Sub-Saharan Africa at Visa, breaks down Visa QR - their payment product where your camera scans a QR code to pay. We explore how it evolved to break down the barriers to commerce for businesses across Africa. In this episode, we talk about 01:52…
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BuyCoins and the rise of cryptocurrency in Nigeria
Bitcoin... Litecoin... Ethereum. Cryptocurrencies continue to dominate the headlines. What's going on in Nigeria's cryptocurrency landscape, how have regulators responded, and what does the future hold? Our guest today is Timi Ajiboye, co-founder and CEO of BuyCoins, a service that enables users...
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The story of American Express' entry into Nigeria
Visa, Mastercard, and Verve. These are currently the dominant card networks in Nigeria. But in September 2018, American Express - the world's largest integrated global payments platform - made waves by announcing their entry into the market. In this episode, we speak with Catherine Malec, Vice...
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Paga's 10 year journey to mobile wallet dominance in Nigeria
Paga is one of a handful of non-bank companies that have succeeded in building a truly mainstream financial product in Nigeria. Over 11 million Nigerians use Paga's mobile wallet to send and receive money and pay their bills. In 2018, the Nigeria Inter-Bank Settlement System (NIBSS) recognized…
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How GTB 737 became one of Nigeria's largest USSD brands
Yemi Atanda, Group Head of ePayments at Guaranty Trust Bank (GTB), takes us behind the scenes of GTB 737, GTB's wildly successful USSD service. Yemi shares the origin of 737, from how they selected the specific numbers 737, to usage trends, to the wildly successful mass marketing campaign that...
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Decode Fintech Trailer
Financial technology in Africa is changing at an accelerating rate, and with it, the very nature of business on the continent. To understand what’s actually happening on the ground, you need to hear from the teams in the field. The Decode Fintech Podcast takes you directly to the operators on the...
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ABOUT THIS SHOW
Financial technology in Africa is changing at an accelerating rate, and with it, the very nature of business on the continent. As one of the largest payments companies in Africa, the Paystack team is constantly speaking to teams doing amazing work all over the continent. The Decode Fintech Podcast allows us to hit "record" and share what we're learning!We'll be speaking with a broad range of players from across the African fintech ecosystem, from startup founders, to bankers, to the folks who run the card networks, to regulators, and many others.Tune in as the people building Africa’s financial infrastructure share what they’re seeing on the frontlines — what’s working, what’s not, and what’s next.
HOSTED BY
Paystack
CATEGORIES
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Frequently Asked Questions
How many episodes does Decode Fintech have?
Decode Fintech currently has 12 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is Decode Fintech about?
Financial technology in Africa is changing at an accelerating rate, and with it, the very nature of business on the continent. As one of the largest payments companies in Africa, the Paystack team is constantly speaking to teams doing amazing work all over the continent. The Decode Fintech Podcast...
How often does Decode Fintech release new episodes?
Decode Fintech has 12 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to Decode Fintech?
You can listen to Decode Fintech on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts Decode Fintech?
Decode Fintech is created and hosted by Paystack.
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