PODCAST · business
Deliver the X Podcast
by Rob Dube
Welcome to Deliver The X podcast. I'm Rob Dube, President and Co-Founder of imageOne, and during our podcast, we'll learn how extraordinary teams deliver extraordinary customer experiences.My business partner Joel Perlman and I met in grade school. In high school, we started selling Blow Pop lollipops out of our locker. We'd buy them for a nickel and resell them for a quarter. Of course, that was a pretty nice profit margin, but more importantly, we just really enjoyed taking care of the kids. I think providing an extraordinary experience just got into our blood, and it got enhanced when we were in college.In Ann Arbor, Michigan, we started going to a deli called Zingerman's Deli. If you haven't heard of Zingerman's, please check them out online. They're pretty famous at this point, and Inc. magazine named them "The coolest business in America" in the early two thousands. Their CEO and Co-Founder, Ari Weinzweig is consistently ranked as one of the top leaders in America -- maybe ev
Episodes
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Episode 6: Developing Business Friendships, with Dan Morgan
Dan has over 15 years' experience with a diverse background working in the military, wireless, printers & I.T. During these years, Dan acquired a broad range of technical and sales skills that enables him to lead our sales team in presenting cutting edge technology solutions to our valued…
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Episode 5: Sacrifice and Family, with Jonah Garcia
Jonah Garcia is an MPS technician in Columbus, Ohio and has been with the imageOne for 3 years. Prior to imageOne, Jonah has spent over 2 years as a Production Operator and then 9 years as a Lead Production Coordinator for FedEx Office. Ed Butts, an Managed Print Technician in Columbus, worked…
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Episode 4: Finding Your Way through Life Experiences, with Karla Stickney
Karla Stickney is a member of the Customer Care Team at imageOne and has been with the company for almost 15 years. Karla grew up in Lathrup Village, Michigan and moved to Chicago shortly after graduating high school. In Chicago, she worked for an x-ray manufacturer for just over five years where...
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Episode 3: Yoga, Travel, and Following Your Passion with Dawn Potter
Dawn Potter is the HR Generalist for imageOne and has been with the company for over seven years. She graduated in 2008 with a degree in Marketing from Western Michigan University and joined the imageOne team shortly thereafter. She currently lives in Fort Mill, South Carolina with her husband,...
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Episode 2: The Power of Contemplation, with Nick Hienton
Nick Hienton is the Director of Remote Services for imageOne and has been with the company for seven years. He graduated with a degree in Political Science from the University of Akron in 2007 and joined the imageOne team shortly after. He is 33 years old and lives in Broadview Heights, Ohio with...
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Episode 1: Setting High Standards and Strengthening Our Customer Relationships, with Andrea Gornick
Andrea Gornick is a Managed Print Specialist at imageOne. At imageOne, their passion is document lifecycle management: managed print services, document process automation, and document security. Since 1991, they've been helping businesses streamline and manage their internal printer fleet and...
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ABOUT THIS SHOW
Welcome to Deliver The X podcast. I'm Rob Dube, President and Co-Founder of imageOne, and during our podcast, we'll learn how extraordinary teams deliver extraordinary customer experiences.My business partner Joel Perlman and I met in grade school. In high school, we started selling Blow Pop lollipops out of our locker. We'd buy them for a nickel and resell them for a quarter. Of course, that was a pretty nice profit margin, but more importantly, we just really enjoyed taking care of the kids. I think providing an extraordinary experience just got into our blood, and it got enhanced when we were in college.In Ann Arbor, Michigan, we started going to a deli called Zingerman's Deli. If you haven't heard of Zingerman's, please check them out online. They're pretty famous at this point, and Inc. magazine named them "The coolest business in America" in the early two thousands. Their CEO and Co-Founder, Ari Weinzweig is consistently ranked as one of the top leaders in America -- maybe ev
HOSTED BY
Rob Dube
CATEGORIES
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