PODCAST · technology
Dynamics Hotdish
by Dynamics Hotdish
Dynamics Hotdish came together when three people who became friends through the Microsoft Dynamics CRM community realized that they enjoyed discussing Dynamics and Power Platform with each other and wanted to share their knowledge and experience back into the community.
Episodes
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Ep 14 - Trends in the Dynamics Job Market with Eric Leeger
In this episode, the meet with Eric Leeger and discuss his background in the Dynamics space and his role as a niche-focused boutique staffing firm owner. They also explore the trends in the Dynamics job market, including the high demand for functional consultants and the slowdown in developer...
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Ep 13 - Interview with Eden Wilson, Founder of Lemonerdy
Eden Wilson, Founder of Lemonerdy, is a visionary, young entrepreneur and joins us on the podcast this week to talk about her company, Lemonerdy, her love of lemons, and pineapple on pizza. She started the company when she was in 6th grade and launched her YouTube channel in 8th grade to begin...
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Ep 12 - New Training Program for Ukrainians with special guest Julie Yack
Julie Yack joins Dynamics Hotdish this week to chat about a new training program she’s championing for skilling up Ukrainians on Dynamics 365 and the Power Platform. Julie is an expert in training on Dynamics 365 and the Power Platform so we also discuss some training tips and tricks in this...
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Ep 9 - An Introduction to Business Central and CRM Integrations with Mary Myers
In this conversation, Mary Myers, an expert in Dynamics 365 Business Central and the Power Platform, discusses her involvement in the Dynamics community and her passion for Business Central. She emphasizes the importance of community support and shares insights on integrating Business Central…
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DynamicsCon LIVE 2024 Recap with TechFluent Graduates
Liz and Ali chat with some graduates from the TechFluent training program about their experiences at DynamicsCon LIVE 2024. You’ll get advice on what you should (and shouldn’t do) at Dynamics and Power Platform conferences, and you’ll hear what to expect. This episode features interviews with...
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Ep 10 - Microsoft Dynamics Finance & Supply Chain Management Discussion with Anne Krupke Senior Product Marketing Manager at Microsoft
Tune into this special guest episode with Anne Krupke, Senior Product Marketing Manager at Microsoft to learn about all things F&SCM. Connect with Anne Krupke on LinkedIn: https://www.linkedin.com/in/annekrupke/ This show was recorded on site at DynamicsCon LIVE in Denver, Colorado! It's a great...
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Ep 8 - CRM & ERP Better Together
Begin your exploration of CRM and ERP integration with the first episode of our engaging 3-part series, offering invaluable insights for business leaders and analysts alike. Gain valuable insights into essential tools such as Dual-Write in Finance & Supply Chain and also the innovative Dataverse...
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Tech Saving Pets in Ukrainian War
This episode features special guest Dan Fine from the Ukrainian War Animals Relief Fund (UWARF) where we discuss how the Power Platform and Dynamics 365 has enabled their efforts. UWARF is a non-profit organization that partners with veterinarians, nonprofits, and animal shelters in Ukraine. They...
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Ep 6 - What's the difference between Microsoft D365 Apps & Power Apps?
Dynamics 365 first party apps (Sales, Customer Service, Field Service, etc.) offer robust functionality to optimize your business. In this episode we chat about what if you're a small business and you don't need ALL of that or what if your process is entirely different and it doesn't fit into one...
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Ep 5 - Overview of the 5 Core Power Platform Applications
The Power Platform has been gaining popularity by organizations around the world because of its "low-code" capabilities. This means that both developers and non-developers alike can leverage its capabilities to build automations and custom applications. Listen to this episode to learn about Power...
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Ep 4 - What is Microsoft Dynamics 365?
Curious about Microsoft Dynamics 365? This is a perfect episode for those new to Microsoft Dynamics 365 or exploring its potential. We unravel all the parts of D365, both CRM & ERP. And dive deep into its CRM functionalities: sales, marketing, project operations, field service, and customer service.
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Ep 3 - The Future of Power Apps with Ryan Cunningham, VP of Power Apps at Microsoft
We had the privilege of sitting down with Ryan Cunningham, VP of Power Apps at Microsoft, while on site at Microsoft Ignite. Ryan shares insights about his vision for Power Apps over the next few years, including incorporating Copilot capabilities. Learn more about Microsoft Ignite:...
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Ep 2 - Uncovering the Announcements around Copilot at Microsoft Ignite with Angela Byers, Sr. Director of Product Marketing at Microsoft
Ali and Liz met with Angela Byers, Sr. Director of Product Marketing at Microsoft while at Microsoft Ignite. As a Product Marketer, Angela has the opportunity to learn about all the cool, new things Microsoft releases before the general public. She focuses on Sales and Customer Insights (formerly...
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Ep 1 - Heidi Neuhauser's Insider Scoop on DynamicsCon Live 2024!
In this episode of Dynamics Hotdish, we welcome Heidi Neuhauser to discuss DynamicsCon Live 2024. Heidi, a Microsoft MVP and partner at Reenhanced, shares insights on the conference's agenda, emphasizing user adoption, Dynamics 365, and the Power Platform. The episode highlights the importance of...
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Agile Insights with Neil Benson: Rethinking Azure DevOps Practices
We are THRILLED to have had the opportunity to talk with Neil Benson, Founder and CEO of Customery. Neil first reached out to us to tell us everything that we did wrong with our Azure DevOps (ADO) best practices, and we knew we had to have him on the podcast. All jokes aside, much like everything...
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Ep32 - Empowering Communities with Dynamics for Good: An Interview with Lucas Diaz and Will McLendon
In this inspiring episode, we sit down with Lucas Diaz, Managing Partner at Ludia Consulting, and Will McLendon, Business Applications MVP, to explore the transformative initiative, Dynamics for Good. Lucas shares the journey and the passion behind this project, which aims to leverage Dynamics...
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A Conversation about AI and the Future of our Work, interview with Eric Newell
Have you heard of Artificial Intelligence (AI)? What about Copilot? (We joke because it has been EVERYWHERE in 2023!) In this interview, we had the absolute pleasure of speaking with Eric Newell, Founder and CEO of Stoneridge Software.
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Bonus Episode - Revisiting Dynamic Communities Summit
WOW we've had a busy fall, and it's not over yet! 🍁🍂 All three of us had the opportunity to go to Dynamic Communities Summit and it did NOT disappoint. There were so many incredible sessions spread throughout each day that we had a hard time deciding where to go. The community of people that...
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Ep 30 - Admin Series, Episode 4: Top 10(ish) Tips for CRM Admins
Welcome to the first ever Dynamics Hotdish Top 10 episode! We've never done a "Top #" anything before and are enthused to bring one to you this week. When we started deciding on what to cover in this episode, we thought that sharing 10 Tips for CRM Administrators (Admins) would be a good place to...
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S3 BONUS Ep - Energized and Inspired: Highlights from the Microsoft Power Platform Conference
Microsoft Power Platform Conference was a whirlwind of a week! We got to connect with familiar faces and meet new friends, all with a common interest: the Power Platform. We came back incredibly energized and tired after balancing fun with learning in the bright city of Las Vegas. From the very...
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Ep 29 - Admin Series, Episode 3: Tips for Troubleshooting
Troubleshooting technology problems is a skill that takes time to develop. Once you've worked with a particular platform long enough, you're often able to identify exactly where to start for an issue that's reported. However, there are still new problems that arise and you have to put on your...
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Bonus Episode - Cheers to 100 Episodes!
Welcome to a very special bonus episode of Dynamics Hotdish! We've hit a milestone - 100 episodes! 🎉 Join us as we take a trip down memory lane, reminiscing about our journey from episode one to now. We'll dive deep into some of our all-time favorite episodes, sharing behind-the-scenes stories,...
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Ep 28 - Admin Series, Episode 2: What team does your CRM admin belong on?
In this episode, we discuss a topic that's debated often within organizations that use a CRM platform. Should your CRM admin sit on a team within in the IT department or within "the business"? This is often up for debate because business teams are the people heavily using the CRM system and…
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Ep 27 - Admin Series. Episode 1: What's an Admin anyway?
The first episode in a series for CRM Admins and people who work with CRM Admins (which is probably most of our listeners)! A CRM Admin is someone who is required to wear many hats, understand the technology behind your CRM tool to help customize it, and translate requirements from business users...
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Ep 26 - Power Platform Conference: Insights on Microsoft content with Heather Cook
Discover the highlights of the Power Platform Conference in this episode of Dynamics Hotdish, guest Heather Cook, Principal Manager at Microsoft, delve into the event's cutting-edge content. Heather sheds light on keynotes featuring Charles and other industry leaders, emphasizing the integration…
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Ep 25 - Azure DevOps Series, Episode 3: Best Practices, User Adoption & Challenges
This is the third episode in our series on Azure DevOps (ADO) and we’re diving deep into one of the most challenging topics: how do you get your team to use it? We share ideas on how to get your teams to buy into ADO and how it benefits your team on using it effectively on projects. It can be…
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Ep 24 - Azure DevOps Series, Episode 2: Sprints & Boards
In the second episode of our series on Azure DevOps (ADO), we discuss the importance of determining a sprint cadence for your project or product and how that sprint cadence can be used within ADO. Sprints are a great way to determine how much time you have to get work items complete. You’ll learn…
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Ep 23 - All About Azure DevOps, part 1
Azure DevOps (ADO) is the ultimate tool to help you stay organized on projects or for the lifecycle of product management. We LOVE using ADO because it gives your whole team insights into what’s happening on projects, what’s coming next, and overall helps everyone stay organized. In the first…
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Ep 22 - Power Platform Conference Preview with Asif Rehmani
It’s hard to believe the inaugural Microsoft Power Platform Conference was just last year! It began with a BANG where industry professionals flocked to Florida to learn all about the capabilities of the Power Platform. It’s time to start thinking about Power Platform Conference again this year...
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Ep 21 - BONUS EPISODE - Summit Session Sneak Peek with Aaron Back from Dynamic Communities
Aaron Back, Chief Content Officer from Dynamic Communities, joins us to tell us about what we can expect from Summit North America. Summit will be held in Charlotte, North Carolina October 15-20 and has a lot of fun and exciting new stuff this year! Everything from a NASCAR simulator, to local NC...
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Ep 20 - The Future of the Power Platform, Teams & AI: An Interview with Julia Kasper Program Manager at Microsoft
In this episode, we explore the future of the Power Platform, AI, and low code development. Our special guest, Julia Kasper, a Program Manager at Microsoft, joins us as we uncover the most recent advancements and what’s on the horizon. Julia shares her insights and perspectives, highlighting the...
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Ep 19 - Enhancing Communication: An interview with Bob Serr, VP of Azure Communication Services at Microsoft
In this first of two episodes recorded at the Microsoft Build conference in Seattle, Liz interviews Bob Serr, VP of Azure Communication Services at Microsoft. They delve into the world of Azure Communication Services (ACS), discussing its real-time communication features like voice calling, video...
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Ep 18 - Change Management
Wrapping up our three-part mini series on the user-focused side of technology transformation, this week we talk about Change Management. We're focusing on the people side of change and how you (or your organization) can guide their team through a technology or process change. Training ties in...
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Ep 17 - Empower Your End Users with Effective Training
We have a secret for you. You can build the best possible tool for your end users, but they won’t know how to effectively use it without adequate training. Technology tools need to be intuitive, but training on these tools still needs to be comprehensive enough so your users know where to go as...
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Ep 16 - Planning and Executing the BEST User Acceptance Testing Sessions
User Acceptance Testing (UAT) can be ran in many different ways - from small single feature tests, to gigantic enterprise platform releases. We discuss how there are many different views on how to plan and execute successful UAT sessions, and highlight important aspects regardless of your project...
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Ep 15 - We dig DUG! What to expect at DynamicsCon live featuring Kylie Kiser and Chad Althaus
DynamicsCon Live is coming up on May 22-25 in sunny Scottsdale, Arizona! Whether you're a conference veteran or a conference newbie, DynamicsCon is a great choice to learn all about Dynamics 365 and the Power Platform. Going into its third year, the Dynamics User Group (DUG) has made some changes...
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Ep 14 - OMNICHANNEL OVERLOAD - Learn How Omnichannel Amplifies the Customer Service Experience
Join us as we discuss all things Omnichannel for Customer Service! There are many new and exciting things in Omnichannel and we're delighted to discuss all the capabilities with you. Omnichannel in Dynamics 365 is truly amplifying the way businesses interact with customers by bringing all the...
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Ep 13 - What is ChatGPT anyway and why doesn't have a catchier name?
We have some exciting news to share this week! A familiar voice and a new voice are joining the permanent crew of the podcast. Meet Ali, who is a Functional Consultant at Stoneridge Software and actually likes going to the dentist. Liz is back and is thrilled to be talking about a topic that's…
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Ep 12 - A few notes on updates, events, and more
For this week's episode, we cover a few news-worthy items, including some notes on the upcoming Wave 1 release, the events we're looking forward to in 2023, and an announcement. For more information, visit https://www.dynamicshotdish.com.
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Ep 11 - An overview of Customer Service
This week we talk about how Customer Service has improved over time and some of the coolest features available today. We go down a short rabbit hole on Power Virtual Agent but it ties back up into the omnichannel capabilities Microsoft has built out over the years. Feel free to share your…
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Ep 10 - An overview of Project Operations
This week we talk about a Dynamics 365 module we haven't spent much time on in the past - Project Operations! Ashley's been working with it recently so we discuss some cool features, potential limitations, and why you need a lot of data setup to make it work. Leave your thoughts or experiences in...
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Ep 9 - Effective user training, with Marquis Caldwell from ClickLearn
This week's episode kicks off 2023 with an extension of our user adoption and training content with Marquis Caldwell from ClickLearn. We discuss user learning styles, how different types of learning materials and content supports these different styles, and where ClickLearn can help. We also just...
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Ep 8 - Marketing and Customer Journey Orchestration
This week we jump into the Dynamics 365 Marketing module to talk at a high level about the capabilities Marketing brings to the table. We focus specifically on the outbound features and customer journeys, which allow organizations to set up automated marketing plans that customers progress…
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Ep 7 - How do you manage your implementation after it's live?
A frequent question from companies implementing a software system is "how do we manage this thing after go-live?" This week, we share our perspectives on how best to administer and maintain your Dynamics system after the consulting team walks away, leaning heavily on Ashley's experiences as an...
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Ep 6 - What is AI Builder actually?
At the conferences this fall it seemed like AI Builder is all the rage, so we thought we might cover an introduction for this episode. We discuss what it is and isn't, how it fits into the overall Azure Cognitive Services picture, and consider use cases where it could add business value. If…
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Ep 5 - User adoption and VisualSP with Asif Rehmani
User adoption is always a hot topic, and this week we have a guest speaker who is passionate about user adoption, and has been advocating for its importance for years. Asif Rehmani is the CEO of VisualSP, a tool built to help drive user adoption in web-based apps like SharePoint and Dynamics 365,...
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Ep 4 - Why aren't business process flows more popular?
In this week's episode, we dive into one of Ashley's passion areas - business process flows! While Microsoft (and partners) sell BPFs heavily during demos, it seems that users don't often find much value in using them. We discuss why that might be and consider best practices to make BPFs more...
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Ep 3 - When a model-driven app isn't the answer
We've talked about canvas vs model-driven apps in the past, but we admit that we generally try to solution in model-driven apps because it's our comfort zone. This week, we discuss some areas where model-driven isn't the right answer, or simply won't work, and expand on how canvas apps can help....
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Ep 2 - It's already Wave 2 time
For our first episode under our new format, Ashley and Merlin wanted to discuss a few exciting Wave 2 updates coming for the Power Platform and Dynamics 365 as a way to ease back into the Hotdish. We also go through an important draft (listen/watch to learn more). Feel free to comment your own...
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Ep 1 - We're back with DUG, interview with Liz Hallen
We kick off our return from summer vacation with an interview, hosting Liz Hallen from Dynamics User Group (DUG) to discuss DynamicsCon Live (happening next week!) and all other things DUG-related. Thanks for tuning back in!
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ABOUT THIS SHOW
Dynamics Hotdish came together when three people who became friends through the Microsoft Dynamics CRM community realized that they enjoyed discussing Dynamics and Power Platform with each other and wanted to share their knowledge and experience back into the community.
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Dynamics Hotdish
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