PODCAST · news
EE Voice
by Sharon McIntosh and Sharon Phillips
Exploring the world of employee engagement through the lens of internal communications with Sharon McIntosh and Sharon Phillips
Episodes
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EPISODE #78: CRAFTING STORIES THAT RESONATE – FELICITY BARBER ON EXECUTIVE COMMS
Felicity Barber, founder of Thoughtful Communications, has penned speeches and spearheaded executive communications for some of the world's most prominent financial institutions, including BlackRock, the Federal Reserve and Lloyds of London. Through her extensive experience, Felicity has…
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EPISODE #77: IN YOUR CORNER – MASTERING MANAGING UP
Let’s debunk a myth today: managing up isn't about sucking up. In our second installment of “In Your Corner,” our career coaching segment, Sharon and I dive deep into what it really means to "manage up" and why it's a critical skill for communicators. Managing up effectively is about making your...
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EPISODE #76: POPPULO WEBINAR REPLAY – UNLOCKING 2024 IC TRENDS
Let's face it: The world of internal communications is anything but boring. If you're anything like us, the thrill of navigating through ever-changing landscapes -- like hybrid work, AI and channel management, to name a few -- is what gets you up in the morning. That's why we're diving into the…
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EPISODE #75: GETTING READY FOR 2024 — CRISIS EXPERT ANDY GILMAN RETURNS
“Let’s be careful out there.” The line made famous by Hill Street Blues’ Sgt. Phil Esterhaus holds up 40 years later – just ask crisis expert Andy Gilman. In addition to his formal title – President and CEO of CommCore Consulting Group – Andy is the standard-bearer for communicators tasked with...
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EPISODE #74: OUR BEST EXPERT ADVICE FROM 2023
Our work as communicators is always evolving – there’s no finish line to cross or book to close. And, because of that, many of us are guilty of forgetting to take time to reflect on lessons learned and consider how our work is changing. This year felt especially frenetic. The evolution of...
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EPISODE #73: “A MIX OF UTILITY AND FEAR” – MARK DOLLINS ON AI IN COMMS
A year ago, many communicators were unsure if generative artificial intelligence was going to have staying power in our industry. There have been supporters, detractors and plenty of folks who simply haven’t been able to wrap their heads around the technology. So, with accessible and evolving AI…
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#72: Introducing “in your corner”: Imposter Syndrome
Introducing “In Your Corner” In boxing, competitors head to their stools in the fighter’s corner for one-minute respites between rounds. They try to catch their breath, have cuts tended to and receive instruction from their trainers, or “cornermen.” A good cornerman builds relationships with…
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EPISODE #71: KRISTI MUNNO ON REACHING FRONTLINE BY REINVENTING OZINGA TOWN HALLS
The best communicators are versatile; they proactively seek out opportunities to meet audiences and develop creative ways to deliver messages. Some of our greatest successes come when we recognize that one-size may not fit-all, leading us to develop new methods to reach unique sets of…
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EPISODE #70: WHAT’S OLD IS NEW AGAIN WITH BARBARA ROZGONYI
So much of our time as communicators is spent navigating uncharted territory – handling crises, adapting to emerging technology, etc. – that it’s easy to forget to take time to reflect. We recently received a great reminder to do just that from our friend and former Sears colleague, Barbara...
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EPISODE #69: JASON ANTHOINE ON BECOMING A COMMS TRUSTED ADVISOR
As communicators, we are often at our best while functioning as trusted advisors to executives, colleagues and other key business stakeholders. But trust isn’t gained overnight. How do you build trust for the long-term? Enter Jason Anthoine, the managing founder and “head honcho” of Audacity, a...
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EPISODE #68: SHEL HOLTZ – EMBRACING CHATGPT FOR INTERNAL COMMS
Artificial intelligence (AI) is here, and no one is less surprised than Shel Holtz. So many of us know Shel from his 40-plus years as a consultant, speaker, blogger, author, and co-founder of the FIR Podcast Network, but it is his fascination with emerging technologies that make him the ideal...
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EPISODE #67: DAVID MURRAY – WHAT’S AHEAD FOR EXECUTIVE COMMUNICATION
In our first episode of the year, we look to unpack what’s going on and what lies ahead for communicators in 2023. To us, there’s no one better suited to discuss the present and future of executive communication than David Murray. In addition to being an expert communicator and accomplished…
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EPISODE #66: OUR BEST IC EXPERT ADVICE FROM 2022
As we prepare to take a brief pause for the holidays – and hope you do, too! – we’ll first take a moment to reflect on the challenges we faced this year: increasingly passionate employee bases; global, domestic, and online uncertainty; developing data and communication methods; and the many other...
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EPISODE #65: AUTHOR CALEB GARDNER – ALL LEADERSHIP IS CHANGE LEADERSHIP
What is it they say about “the best laid plans?" In this episode of the EE Voice podcast, we are joined by Caleb Gardner to discuss his new book – No Point B – and how leaders must embrace change and use effective communication in the face of developing technology, social activism, and other key...
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EPISODE #64: NOT IF, BUT WHEN – CRISIS EXPERT ANDY GILMAN ON PREPARING FOR A CYBERATTACK
Sometimes it pays to be a little paranoid. Crisis management expert and friend of the EE Voice podcast, Andy Gilman, returns to discuss the importance of preparedness and heightened awareness when it comes to cyber-attacks, the top potential crisis for almost any organization. In our…
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#63 – Roe v Wade: Communicators on alert for legal implications
On June 24, 2022, the Supreme Court overturned the 1973 Roe v Wade ruling that had legalized abortion nationwide. Immediately following the announcement, several companies – including Amazon, Apple, Microsoft, Lyft, Dick’s Sporting Goods and JPMorgan Chase – announced that they were offering to...
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Episode #62: Mike Klein: Challenging Our Traditional Approach to Employee Engagement
We’re back after a brief hiatus and are ecstatic to be joined by author, internal communications leader, and our "welcome rebel” Mike Klein. Principal of Changing the Terms and Senior Strategic Advisor for Sparrow Connected, Mike has made it his personal mission to challenge the status quo and...
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Episode #61: Employee Communications on the Ukraine crisis
How can we help? As the world reacts to the Russian invasion of Ukraine, companies must decide how their actions – or inactions – can answer that pivotal question. (Note: Jeffrey Sonnenfeld of the Yale School of Management updates a list of companies daily "that have curtailed operations as well…
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Episode #60: Victoria Dew on the new rules of employee experience
Welcome Victoria Dew, SCMP, Founder and CEO of Dewpoint Communications back to this month’s EE Voice podcast. Victoria joined Sharon and me to discuss Dewpoint’s insights report, “The New Rules of Employee Experience & Communications in 2022.” In speaking to dozens of business leaders, Victoria…
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EPISODE #59: OUR BEST IC EXPERT ADVICE FROM FROM 2021
Whew - what year 2021 was for internal communications. You were overworked but overdelivered - and you did it all (most of the time) with passion and enthusiasm. We hope all of you are getting some well-deserved rest and peace as we wind down these final few weeks. We leave all of you with a…
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Episode #58 – David Murray urges comms pros to stop messaging, start listening in an “Effort to Understand”
In this episode, I’m joined by author, communications expert and dear friend David Murray, who recently released his book, An Effort to Understand: Hearing One Another (and Ourselves) in a Nation Cracked in Half. David has written for The New York Times, The Atlantic Monthly and The Chicago…
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Episode #57 – Tips from a Pro: Strategies to Boost Your IC Measurement
As we strive to foster communities of collaboration and transparency between company executives and their employees, one question persists: How do we make our findings measurable and actionable? “I think communications in general is hard to measure. It's not as cut and dry as the sales of a…
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EPISODE #56 – KRISTEN GARVEY ON TRANSITIONING EMPLOYEES TO THE OFFICE
This week, Sharon and I welcome Kristen Garvey, vice president of corporate communication at Waters Corporation, a specialty measurement company focused on improving human health and well-being through the application of high-value analytical technologies and scientific expertise. In our...
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SPECIAL EPISODE #55: DAVID MURRAY & ROGER D’APRIX ON THE HISTORY AND FUTURE OF INTERNAL COMMS
In this special episode, Sharon and I join you as listeners to a far-reaching conversation between two communication powerhouses on the evolution of employee comms – and the hard road ahead. Guest Host David Murray heads up the global Professional Speechwriters Association and the Executive...
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Episode #54 – Tamara Rodman on the 2021 Edelman Trust Barometer
2021 Edelman Trust Survey Demands Communicators’ Focus, CEO Action According to the recently released 2021 Edelman Trust Barometer, societies around the globe are facing an epidemic of misinformation and widespread mistrust. For more than 20 years, the Edelman Trust Barometer has measured trust…
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EPISODE #53 – DEFINING AND EMBRACING THE NEW EMPLOYEE EXPERIENCE IN A POST-COVID WORLD
Over the past year, we've experienced a seismic shift in the way we work. Being in the midst of those changes can make them harder to see and understand. In this podcast, Victoria Dew, SCMP, Founder and CEO of Dewpoint Communications, walks us through these shifts while illustrating how...
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EPISODE #52 – Crisis expert Andy Gilman: Your next big step – taking on the vaccine
One of EE Voice's most-played ― and most important ― past episodes featured crisis management expert Andy Gilman discussing communications in the face of COVID-19. Now, Andy joins the podcast to help listeners navigate the latest developments in our current COVID reality, using communications to...
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EPISODE #51: OUR BEST IC EXPERT ADVICE FROM 2020
What a crazy year! For those working in internal comms, it’s been nothing short of a rollercoaster, personally and professionally. Yet, we had some silver linings – and for Sharon and me, it was about tapping into experts to guide us through these trying times. At the end of every EE Voice…
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Episode #50 (!): M&A comms masterclass with Louis de Schorlemer
As we close out a year marked by upheaval, experts predict more disruption ahead―including an uptick in mergers and acquisitions (M&A). For our 50th (!) EE Voice podcast, we welcome Louis de Schorlemer of Corporate Diplomat, an agency dedicated to managing M&A, diverstitures or reorganizations....
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Episode #49 – From the inside: A pair of IC experts write the book on internal comms
In 2018, when comms pros Mark Dollins and Jon Stemmle were first wading into the research for their forthcoming book on internal communications, they couldn't have anticipated the seismic change we would all soon experience. Their timing will serve us well as we move forward in a post-COVID-19...
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Episode #48: Steve Crescenzo on becoming a strategic advisor during the pandemic
We love talking to Steve Crescenzo because where else can you gain practical, actionable comms advice through a conversation that includes a pet rabbit on the loose, (not) tolerating our spouses under COVID-19 quarantine, and leadership communications hostage videos? Steve and his wife and…
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Episode #47 – Laura Field on how to beat burnout
Laura Field, a colleague, friend and fellow communicator, joined the Sharons to discuss how vital it is that we listen to our internal beings—particularly given all we are dealing with in this moment. Laura has an intriguing background -- being both a communications expert and a spiritual…
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Episode #46 – Stephanie Bickel on creating engaging virtual internal events (and speakers)
Amid health, economic and social crises, our leaders are being asked communicate like never before.... and almost all virtually. For today's comms pros, creating and facilitating engaging virtual town halls, conferences and important meetings is possible - and even culturally rewarding. Plus,...
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Episode #45: EE Voice CLIP – Broadening your leadership listening channels
[Today's episode: 7 minutes] Can you hear them now? For a solid eight weeks, we've been working with managers on how best to communicate with their teams remotely during the COVID-19 crisis. This week—at your request—we turn that question on its head: How can leadership teams make sure they’re...
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Episode #44 – (Special edition) THE VALUE OF EMPLOYEE COMMS DURING COVID-19
Today we have a special episode of EE Voice: Mark Dollins (friend, comms pro and a former EE Voice guest) and I recently conducted a webinar to discuss the value of employee communications during COVID-19 -- as well as share best practices and helpful hints during this crisis. We wanted to offer...
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Episode #43 – Andy Gilman on Coronavirus Crisis Communications
Talk of COVID-19, or Coronavirus, is dominating the headlines, your timeline ― and probably your headspace. On top of your own family's health and wellbeing, you have your business, customers and employees to worry about. As you navigate the fine line between information-sharing and fear…
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Episode #42: EE Voice Clip – How can I create the best videos with my iPhone?
If you're like most people, you have a high-tech video camera right at your fingertips ― and you're not making the most of it. Why let that potential go to waste? Grab your smartphone and take in these recording tips from our video maestro, EE production manager Ed Gilbert, who shares his deep...
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Episode #41: EE Voice CLIP – How can I create an effective 2020 employee comms strategy?
Welcome to our second EE Voice CLIP - our Quora for communicators -- where we answer a listener's question in less than 8 minutes. Today's question is: How can I create an effective 2020 employee comms strategy? Sharon and I are always surprised how many companies we speak to don’t have a full…
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Episode #40: Go global (and local) with employee comms in 2020
Strengthening relationships with employees in global settings is a topic near and dear to my heart, as I spent many years at PepsiCo working with our regional teams. For communicators, launching a global initiative can be an exciting career opportunity. Yet, despite advances in technology,...
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Episode #39: EE Voice CLIP – How can I spice up my CEO’s end-of-year letter?
We thought we’d end the year with a little twist – a new, abbreviated format which we hope you’ll find easy to fit into your busy day. With EE Voice Clip we aim to answer -- in under 8 minutes – a question that employee comms pros have on their minds. Sort of like a Quora for Comms. Our first...
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Episode #38: The future of employee advocacy (with Glenn Gaudet)
“What you’re trying to do is not just have employees be an amplification for the company. You’re trying to help them engage with people digitally. And you’re trying to create an engagement – so they can create a relationship.” – Glenn Gaudet After a long summer break (which somehow eked into…
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Episode #37: Employee activism: A new labor movement on the rise?
In our April 2018 EE Voice podcast, Sharon and I asked our listeners: Are you ready for the employee activist? Because if you weren’t prepared last year, you better brace yourself for what’s coming. In the last year, we’ve seen #GoogleWalkout, #WayfairWalkout and most recently, #AmazonWalkout. In...
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EPISODE #36: CEO ACTIVISM AND THE ACTIVE ROLE OF COMMUNICATORS
In today’s highly charged sociopolitical environment, corporate leaders can feel the impulse to take a stand just like any of us. They’re only human, after all. As communicators, it’s our job to help them understand when and how to speak out on issues that live outside the business realm. What…
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Episode #35: Hey, Internal Comms: Marketing needs you
Douglas Spencer knows brand strategy. The former VP Global Brand Management for Thomson Reuters and founder of Boston-based consultancy Spencer Brenneman has spent two decades traversing the globe to work with brands in every sector from financial services to nonprofits. He has the same advice…
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Episode #34: 2019 EDELMAN TRUST BAROMETER: WHY THE EMPLOYER-EMPLOYEE CONTRACT MATTERS MORE THAN EVER
Since 2000, the Edelman Trust Barometer® has measured attitudes about the state of trust and credibility in business, government, NGOs and the media worldwide. The annual Edelman survey’s results often confirm, sometimes surprise and always motivate us as internal communicators – and this year is...
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Episode #33: SHEL HOLTZ ON THE SEVEN KEY FORCES SHAPING INTERNAL COMMS
Shel Holtz knows internal communications, and he knows where it’s headed. A 40-year industry veteran, communications director for Allergan and Mattel, consultant, speaker, blogger, author, fellow of three of the world’s most prominent communications industry associations and, if that weren’t...
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Episode #32: STORYTELLING: A CONVERSATION WITH ERIC SCHNURE, FORMER WHITE HOUSE SPEECHWRITER
Eric Schnure is the consummate storyteller. A former White House speechwriter for Vice President Al Gore with 20 years of experience counseling executives on messaging, Eric knows how to tell a great story. He also knows what makes storytelling such a powerful internal comms tool. We’d gladly…
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Episode #31: Helping leaders connect (via video) in an impossibly connected world
What’s a leader to do in the age of distraction? How does the C-suite stay connected when they’re competing with Twitter for their team’s attention? How do leaders provide authenticity, transparency and directness that employees crave? One word: video. It’s one of our most provocative topics in...
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Episode #30: Keeping calm in the storm: Employee comms during natural disasters
Hurricanes, floods, earthquakes and other natural disasters can wreak havoc on business. They can keep employees out of work, customers and clients in the dark and offices closed for days on end. That’s why it’s so important to have a solid crisis response plan. And the time to start one is now....
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How to complete a global internal audit in 60 days
Picture this: You work for a US-based Fortune 100 corporation with more employees than the population of Buffalo, N.Y. You’re responsible for communications to hundreds of thousands of employees across the US, Canada, Latin America, Europe, Asia, Middle East, North Africa and Sub-Saharan Africa....
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ABOUT THIS SHOW
Exploring the world of employee engagement through the lens of internal communications with Sharon McIntosh and Sharon Phillips
HOSTED BY
Sharon McIntosh and Sharon Phillips
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Frequently Asked Questions
How many episodes does EE Voice have?
EE Voice currently has 79 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is EE Voice about?
Exploring the world of employee engagement through the lens of internal communications with Sharon McIntosh and Sharon Phillips
How often does EE Voice release new episodes?
EE Voice has 79 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to EE Voice?
You can listen to EE Voice on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts EE Voice?
EE Voice is created and hosted by Sharon McIntosh and Sharon Phillips.
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