Entrepreneur Encounter

PODCAST · business

Entrepreneur Encounter

Entrepreneur Encounter is a weekly podcast designed to support creative business owners in developing the soft skills that lead to lasting, values-aligned growth.Hosted by Dana Johnson, founder of a boutique Pinterest marketing agency for wedding pros and creatives, and Sara Lowell, a consultant specializing in business management & team leadership along with podcast management, each episode explores the mindset shifts, communication skills, and leadership habits that empower entrepreneurs to grow sustainably—without the burnout.Through real stories, practical frameworks, and transparent conversations, Dana and Sara offer a behind-the-scenes look at what it really takes to run a purpose-driven business in a constantly changing world.Whether you're building your visibility, managing a team, or simply trying to stay grounded while growing, this podcast is your companion in business and in life.

  1. 151

    Why Your Clients Keep Misunderstanding You (And It's Not Their Fault) | EP 39

    Send us Fan MailYou did everything right. You sent the proposal, followed up with a recap, laid out the timeline — and somehow your client came back asking for something that was never on the table. If you've been there, you know the feeling: a mix of frustration, confusion, and that quiet dread of having to address it without damaging the relationship. For entrepreneurs, client miscommunication isn't just uncomfortable,  it's one of the most common drivers of scope creep, resentment, and burnout. And here's the part that's hard to hear: most of the time, it's not the client's fault.In this episode, you'll hear why client misunderstandings keep happening even when you think you've been clear and more importantly, the specific language shifts you can start making right now to stop the cycle. From the "curse of knowledge" that makes you skip over critical details, to the sneaky patterns that quietly burn down client relationshipsWhat to listen for in this episode:Communicate from your client's starting point, not just your expertise. You're communicating from inside your business — you know your process, your industry standards, and what your terms mean. Your client is hearing your words through the filter of their own assumptions, so the small undefined spaces you leave behind are exactly where scope creep takes root.Use specific numbers and details instead of vague scope language. Words like "a few," "as needed," and "regular check-ins" feel concrete when you write them, but they mean completely different things to different people. Instead of "two rounds of revisions," try "two rounds of revisions where each round is defined as one list of feedback submitted within five business days.Pause and confirm understanding during conversations, not just at the end. Asking "does that make sense?" at the end of an onboarding call tells you nothing, your client will say yes because they're excited to work with you, even if they only retained 40% of what you said. Instead, pause throughout the conversation and ask, "what's your understanding of how this process works?" so you can catch the gap before it becomes a problem.(03:08) The Curse of Knowledge and Client Assumptions (05:49) Identifying Communication Patterns (09:05) Practical Language Shifts for Clarity (11:56) Establishing Boundaries and Expectations(15:06) Building Stronger Client Relationships Support the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

  2. 150

    Why Solving the Same Problems Over and Over Again Is a Leadership Red Flag | EP 38

    Send us Fan MailSomething goes sideways in your business and within seconds, your brain is already racing. Whose fault is this? How do you fix it right now? You know that spiral intimately. Maybe it’s the moment a client messages you saying results have completely stalled, and before you’ve even had your coffee, you’re already deep in your own head, running through every possible cause and absorbing the problem emotionally before you’ve even opened the account. That mental weight, that reflexive panic or blame, is something almost every entrepreneur experiences. And it’s also exactly what keeps you solving the wrong things. In this episode, you’ll hear the real skill of business problem solving. Not moving fast. Not finding fault. But solving the right thing at the right level. You’ll learn why problems feel so personal when you’re a solopreneur, how emotional absorption clouds your judgment, and why reactive decision-making causes the same problems to cycle back again and again. Using research-backed frameworks like the Five Whys technique, developed by Toyota and widely used in root cause analysis today, alongside real-world agency examples, you’ll walk through a practical, step-by-step shift from blame to analysis and from treating symptoms to uncovering the actual source of the problem. What to Listen for in This EpisodeWhy do we absorb problems emotionally, and what is it actually costing you? When you’re a solopreneur, every problem can feel tied to your identity. You may know the difference between being responsible for something and feeling personally implicated by it, but closing that gap is where clearer thinking begins. How do you move from blame to root cause analysis? Blame, whether directed outward or inward, can feel productive, but it’s often just a holding pattern dressed up as action. Instead of staying stuck in emotional conclusions like “my launch failed,” you’ll learn how to describe problems in clear, factual termsHow do you stop being the only one solving problems on your team? If every issue eventually lands back on your desk, that’s a signal worth paying attention to. (03:14) Understanding Communication (06:03) Clarifying Roles and Responsibilities (08:53) Choosing the Right Tools (11:52) The Importance of Boundaries (14:47) Creating Structure for Sustainable Collaboration Support the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

  3. 149

    Why Feeling Like a Fraud Is Actually a Sign You're Growing | EP 37

    Send us Fan MailYou landed the client. You got the opportunity. Someone called you an expert and instead of feeling proud, your stomach dropped. That quiet voice that whispers you're about to get found out is a common experience entrepreneurs face, and yet most people suffer through it in silence. You’ll hear the moment she landed her first client  and, instead of celebrating, spent an entire week convinced she was going to disappoint them.It's a feeling many creative business owners know all too well and it usually shows up not when things are going wrong, but when things are finally going right.We’re unpacking imposter syndrome from a different angle -  not as a problem to fix, but as a signal worth understanding. We break down what imposter syndrome actually is versus what most people assume it means, why it tends to intensify as your business grows, and how the discomfort of self-doubt is often a marker of a growth mindset at work. With practical tools and a perspective shift that sticks, this episode is a reminder that confidence doesn't arrive before the action, it comes from it.What to Listen for in This EpisodeImposter syndrome isn't evidence you're unqualified — it's evidence you care. The internal belief that you're less capable than others perceive you to be tends to live in people with high standards and self-awareness. People who aren't growing don't feel like imposters. That discomfort is your comfort zone marking its edge, not a stop sign.Build an evidence file. When the imposter voice gets loud, it works with selective memory. Keeping a running log of wins, client feedback, and moments where you showed up and delivered gives you something real to look back on. Not for ego — for accuracy.Separate the feeling from the fact. "I feel like I don't know enough" is a feeling. "I have no experience in this specific area" is a fact. They require completely different responses. Auditing the facts almost always reveals the feeling doesn't hold up.Thought to sit with:If you felt completely comfortable every time you took a new step in your business — were you actually taking a new step? The stretch is supposed to feel like a stretch. What if the doubt isn't a warning to slow down, but a signal that you're finally moving in the right direction?Support the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

  4. 148

    From Resentful to Intentional: How to Set Boundaries Without Blowing Up Your Relationships | EP 36

    Send us Fan MailYou're on a call. Someone asks for a favor, a rush turnaround, a scope addition you didn't plan for. And even as the word "yes" is leaving your mouth — you already know. You didn't want to say it. You were already stretched. But the discomfort of disappointing them felt heavier than the cost of overextending yourself. Again. For a lot of creative entrepreneurs and solopreneurs, that moment happens quietly, repeatedly, and often feels like just being a good business owner. Being flexible. Being client-focused. But underneath it, something is running the show that has nothing to do with generosity — and everything to do with self-protection.We dig into the hidden cost of over-commitment and why people-pleasing in business is one of the most underdiagnosed sources of entrepreneurial burnout. We share real, personal stories — from long-term client relationships gone sideways, to networking partnerships that quietly drained them dry — and unpack why saying yes to everyone is often the loudest possible no to your own time, energy, boundaries, and sense of self. What to Listen for in This Episode1. People-pleasing isn't about caring — it's about managing discomfort. The moment Dana reframes people-pleasing not as generosity but as self-protection in disguise is one that will stop a lot of listeners in their tracks. If you've ever confused your accommodating nature with your values, this one is for you — and it's the insight that makes everything else in the episode click.2. The cost of over-commitment goes far beyond your calendar. Time is the obvious loss. But we get specific about the costs most solopreneurs don't put a number on: resentment that leaks into your work, foggy decision-making when you're always in reaction mode, and the slow erosion of knowing what you actually want. When your default is yes, you eventually outsource your own instincts to everyone else's needs.3. Your "no" needs language — not just intention. Knowing you should say no and knowing how to say it are two very different things. We offer real phrases you can use immediately — for scope creep, for rushed timelines, for favors you can't afford — that are clear, kind, and relationship-preserving. Because a good client relationship can absorb a no. A fragile one couldn't have survived long anyway.Your value is not your usefulness. You built this business — you don't have to keep earning your place in it.Support the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

  5. 147

    Why Reacting to Business Problems Instead of Analyzing Them Is Keeping You Stuck | EP 35

    Send us Fan MailIt's early morning, you haven't had your coffee yet, and a message comes in that makes your stomach drop. Something went sideways overnight and before you've even opened your laptop, your brain is already spiraling. Whose fault is this? Is it me? Do I need to fix everything right now? Dana knows this feeling intimately. She describes sitting with the weight of a client's stalled Pinterest results before she'd even looked at the account, already absorbing the problem emotionally, already running through a mental checklist of everything that could be wrong, already exhausted before the workday began. That moment of emotional absorption before analysis? It's not a personal flaw. It's one of the most common and quietly costly patterns in entrepreneurship. And this episode is about breaking it.Dana takes an honest look at how entrepreneurs, especially those building solo or with small teams, handle problems when they arise in their business. She talks about why problems feel so personal when you're the one who built the thing, how blame (both outward and inward) keeps you spinning without actually solving anything, and what it actually looks like to shift from reactive to analytical. Drawing from her own client work and research on leadership burnout, Dana walks through a practical toolkitWhat to Listen for in This Episode:1. The difference between feeling responsible and feeling personally implicated. Caring about your business is not the same as making every business problem about your worth as a person. 2. Blame is a holding pattern, not a solution. Whether you're pointing the finger outward (at a client, a contractor, the algorithm) or inward (I should have caught this, I knew better), blame keeps you busy without moving you forward. 3. You might be solving the symptom, not the root cause. The Five Whys technique; originally developed by Toyota, is Dana's go-to framework for getting underneath what's actually driving a recurring problem. When you keep asking why, you often find that the real issue isn't the client complaint or the drop in traffic. It's a process gap, a communication breakdown, or a system that was never built to last.If you're the one solving every problem in your business, it might be worth asking: is that a sign of strong leadership or a system that was never designed to work without you? Support the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

  6. 146

    Why "We've Always Done It This Way" Is Quietly Killing Your Business Growth | EP 34

    Send us Fan MailHave you ever followed the same process, made the same decisions, and done things the exact same way, only to feel like something just isn't working anymore? That nagging feeling isn't failure. It's awareness. And it might be the most important signal in your business right now.We dig into how unquestioned assumptions quietly shape the way you run your business and how the phrase "this is how we've always done it" can slowly limit your growth, your team, and your revenue. They break down where these assumptions come from (hint: your early startup days), why they feel like facts even when they're not, and how to challenge outdated thinking without spiraling into self-doubt.What to Listen for in This Episode:Most assumptions don't feel like assumptions, they feel like facts. From how you onboard clients to how you manage your team, defaults can quietly replace intentional decisions.Replace certainty with curiosity. Instead of asking "is this right or wrong," ask "what am I assuming here?" That one question opens the door to real growth.Separate intuition from habit. Not everything that feels natural is intuition — sometimes it's just repetition. Ask yourself: am I choosing this, or just repeating it?Test before you tear it all down. You don't need to burn your SOPs to the ground. Try tweaking one step, one process, or one meeting format and see what shifts.Better thinking doesn't start with certainty, it starts with curiosity. What in your business are you operating on assumption instead of intention? Support the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

  7. 145

    Critical Thinking & Problem-Solving Skills Every Small Business Leader Needs | EP 33

    Send us Fan MailYou sat down to finally work on something that actually matters,  the strategy, the vision, the thing that could really move the needle in your business. Then your phone rings. A client has a question. A team member needs a decision. A process broke. And before you know it, the day is gone, you solved twelve problems that weren't on your list, and the one thing you actually needed to think through is still sitting there, waiting. Sound familiar? That moment - that exhausting, draining, "what did I even do today?" feeling — isn't a you problem. It's a pattern problem. And patterns, unlike people, can be changed.We dig into one of the most common and costly struggles in business ownership: why everything keeps landing on your plate and what to do about it. We unpack the difference between reactive problem-solving (putting out fires as fast as they start) and true critical thinking (asking why the fires keep starting in the first place). We walk through a practical three-level filter for deciding what actually deserves your attention, how to build problem-solving capacity in yourself and your team, and how to stop being the bottleneck in your own business — whether you're a solopreneur or leading a growing team.What to Listen for in This Episode:1. Reactive Problem-Solving vs. Critical Thinking — and Why It Matters Most business owners spend their days solving problems fast. But speed isn't the same as strategy. Reactive problem-solving asks, "What's the fix?" Critical thinking asks, "Why did this happen, and what does it tell me?" 2. The Three-Level Problem Filter Not every problem deserves your energy. We introduce a simple framework for what lands on your plate: what needs your decision right now, what can be delegated or solved with your input, and what doesn't actually need solving at all. 3. Building a Problem-Solving Culture (Even If It's Just You) The goal isn't just to solve today's problems better, it's to build the kind of leader and business that handles problems well over time. The businesses that thrive aren't the ones with the fewest problems — they're the ones that have built the capacity to think clearly when problems show up. So the real question isn't "how do I fix this?" It's "am I building a business that thinks?"Support the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

  8. 144

    The 5 C's Leadership Framework Every Entrepreneur Needs to Build a Team That Thrives | EP 32

    Send us Fan MailYou started your business with a vision, the strategy, the hustle, the late nights figuring out the marketing funnel. But somewhere between onboarding your first client and managing your growing team, a quiet panic set in. Nobody taught you this part. Not the people part. Not the "why is everyone moving in different directions and why does everything feel like a fire to put out" part. You read the books, you followed the gurus, and yet here you are, leading by default instead of by design — and wondering why your best efforts still feel like they're falling just a little short. Sound familiar? You're not alone, and more importantly, you're not without a solution.We break down a five-part leadership framework called the Five C's - Common Purpose, Clear Expectations, Communication and Alignment, Coaching and Collaboration, and Consequences and Results. Designed specifically for small business owners, solopreneurs, and creative entrepreneurs, this framework gives you a practical foundation to lead more intentionally, align your team (no matter the size), and build the kind of trust that sustains growth even when everything around you is shifting.What to Listen for in This Episode:1. Why "assumed" alignment is silently sabotaging your team. Common Purpose is the C most leaders skip and it's the one that costs them the most. We talk about why having a mission statement on your website is not the same as your team actually living it. When people aren't connected to the why, they start optimizing for the wrong things. And for solopreneurs, getting clear on your purpose isn't just inspirational, it becomes your fastest filter for what to say yes to and what to walk away from.2. Clarity is not a nicety, it's a leadership responsibility. Unclear expectations are not a people problem, they're a leadership problem. Learn the "what, by when, and what does success look like" framework that removes guesswork, reduces resentment, and sets every person in your world up to actually win.3. The difference between a manager and a leader lives in this one C. Coaching and Collaboration is where the real transformation happens.It's asking better questions so the people around you learn to think, not just execute. If accountability without consequences is just hope, what are you actually building and is it strong enough to hold?Support the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

  9. 143

    How to Pivot Your Business Without Panicking: A Strategy Guide for Entrepreneurs | EP 31

    Send us Fan MailYou've been building something real. You've put in the hours, made the sacrifices, and shown up even when it was hard. But lately, something feels off - the offer isn't landing the way it used to, the calendar isn't as full, or the direction you were so sure about six months ago has started to feel foggy. You know something needs to shift, but every time you get close to making a move, that little voice in the back of your head pipes up: What if I blow everything up trying to fix it and make it worse? That tension - between knowing change is necessary and being terrified of making the wrong move - is exactly where so many creative entrepreneurs get stuck, spinning their wheels and waiting for a sign that never quite comes.Today, we break down one of the most common and costly experiences in entrepreneurship: the urge to pivot, and the panic that comes with it. We dig into the real difference between thoughtful adaptation and reactive change and why knowing which one you're doing could be the thing that saves your business. We walk through a practical framework for diagnosing what actually needs to shift (spoiler: it's usually not what you think), how to communicate change without creating confusion or chaos, whether you have a team or you're flying solo and how to protect the trust you've worked so hard to build while you're in the middle of a transition.What to Listen for in This Episode:Data over feelings — always. Before you change your offer, your pricing, or your whole business direction, we challenge you to separate facts from feelings. We breaks down how to identify the actual bottleneck in your business, whether it's awareness, conversion, delivery, or retention. How you communicate change is just as important as the change itself. The case that communicating poorly creates confusion, and confusion creates panic — both in your team and in yourself. Give the change time to breathe. One of the biggest mistakes entrepreneurs make is abandoning a new strategy before it's had a real chance to work. We remind you that change isn't a light switch, it's more like a course of antibiotics. You have to take every dose, for the full amount of time, before you can honestly evaluate the results. Commit to the whole process before you decide it isn't working.If you're always changing the plan before the plan has had a chance to work, the real question isn't what needs to pivot — it's whether you're wiSupport the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

  10. 142

    Growth Mindset for Leaders: How Entrepreneurs Build Real Confidence Without Having All the Answers | EP 30

    Send us Fan MailYou're running a business, and people are looking to you for answers. Your team needs direction. A client asks something you didn't see coming. And in that split second, instead of saying "I don't know yet," you feel the pressure to perform certainty because leaders are supposed to have it all figured out, right? Sara knows that pressure firsthand. Five years into building her business, she's still navigating real-time decisions, learning from mistakes, and choosing transparency over performance. And what she's discovered is this: admitting you don't have all the answers isn't what breaks your authority. Pretending you do is.Today, Sara explores what growth mindset actually looks like in leadership, not the inspirational-quote version, but the honest, daily practice of staying curious while building a business in real time. She digs into why entrepreneurs feel pressure to appear certain, what vulnerability and transparency really do for trust, and how modeling a learning mindset can make you a stronger, more credible leader.What to Listen for in This Episode:The myth of knowing everything. Performing confidence instead of building it keeps leaders stuck. Admitting you're still learning isn't a weakness, it's what actually earns long-term trust from your team and clients.What growth mindset looks like in real decisions. It's not constant positivity. It's testing ideas, adjusting when something isn't working, inviting feedback, and staying curious especially when things get uncomfortable.How to lead through uncertainty without losing authority. Authority isn't knowing everything. It's guiding progress. When you model openness to learning, the people around you feel safe to do the same — and that's where real growth happens.Strong leadership isn't about having all the answers. It's about being willing to keep learning, even when people are watching. So where in your business are you putting pressure on yourself to have it all figured out and what might change if you didn't?Support the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

  11. 141

    Why Leaders Get Stuck: Overcoming Fear of Change in Business Growth | EP 29

    Send us Fan MailYou built something from nothing, your systems, your team, your entire identity wrapped up in the thing you call your business. And then one day, quietly, something stops fitting. Maybe it's a role on your team, a service you've been offering for years, or the way you've been showing up as a leader. You can see it clearly. You could draw a diagram of exactly what needs to shift. And yet... you don't move. You reorganize your desk. You answer emails. You tell yourself you'll get to it. Sound familiar? That frozen feeling isn't weakness and it isn't laziness. It's something far more human and far more fixable than most people realize.In this episode, we get honest about the emotional side of change that no strategy session ever addresses. We unpack why our brains treat a business pivot the same way they treat a physical threat, why logical clarity and emotional readiness are two completely different things, and why the most self-aware leaders still find themselves stalling, micromanaging, or spinning in busy work instead of taking the one action they already know they need to take. Drawing from our own experiences we walk through what it actually looks like to move through resistance not around it, without beating yourself up along the way.What to Listen for in This Episode:Your nervous system isn't broken; it's doing its job. When change feels threatening, your brain responds the same way it would to physical danger. The freezing, overanalyzing, and micromanaging you experience during a pivot aren't character flaws. They're your nervous system trying to protect you. Knowing what to do and being ready to do it are not the same thing. You can have the new org chart drafted, the offer revamped, the plan documented and still feel completely frozen. That's because strategy lives in the mind, but resistance lives in the body. What hasn't been processed is the grief; the version of yourself you're leaving behind, the control you're releasing, the identity you've tied to the way things used to be. Naming your fear takes away its power. Vague fear is loud. Named fear is workable. We share a practical technique of personifying your inner critic — giving your negative self-talk an actual name, separate from who you really are — so you can catch it in the moment, call it out, and make decisions from a grounded place instead of a reactive one. The next time you catch yourself avoiding the very thing you already know needs tSupport the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

  12. 140

    Stop Micromanaging: How Entrepreneurs Can Delegate, Build Trust, and Scale Without Burnout | EP 28

    Send us Fan MailYou've poured everything into this business — late nights, early mornings, every decision running through you. You send the follow-up, review the contractor's work, loop yourself into every conversation. But somewhere between checking in for the fourth time and rewriting a message someone else already drafted, a question creeps in: Am I leading this business, or am I suffocating it? That moment is exactly where this conversation begins. In this episode, we dig into one of the most uncomfortable truths in entrepreneurship: the difference between communicating to lead and communicating to control. Through the story of Marcus — a six-figure consultant who became the biggest bottleneck in his own business — plus real experiences with team management and the fear of stepping into leadership, we explore what actually changes when you set clear expectations and finally let go. Together, we lay out five practical shifts, from setting expectations upfront to building systems instead of dependencies, that help entrepreneurs stop being the answer to every question and start building something that can actually scale.What to Listen for in This Episode:The difference between growing and scaling and why it matters. What's the difference? Growth means you're doing more. While scaling means your business is doing more without you doing more. This reframe can change how you think about delegation. And where you spend your energy every day. How to communicate from trust instead of fear. Why the words you use matter less than the why behind them. You have to communicate from a place of clear expectations and trust. Because this allows not only you to thrive but those in your space. Communicating from anxiety and the need to control will create friction. Learning to tell the difference in yourself is the first real step. The sign you need a system, not another conversation. If you're answering the same question from your team more than twice, that's your signal. Create a template that can be used all the time. Create a process you can send out to your team. Record trainings to your business doesn't have to depend on you every time. You have to lay the foundation to grow. If your business can't move forward without you, the question worth sitting with isn't how to communicate more, it's whether you've built a business, or just a job you can't leave.Episode Mentioned: 🎧Support the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

  13. 139

    Written Communication in Leadership: How Remote Teams Build Clarity and Trust | EP 27

    Send us Fan MailYou hit send on a quick Slack message, short, efficient, to the point. "Can you fix this today?" Simple enough, right? But minutes later, the reply comes back feeling off. Maybe defensive. Maybe stressed. And you're left wondering: Wait, why did that land wrong? It's a moment every leader knows too well, when the message you meant to send isn't the message they received. In remote and hybrid workplaces where most leadership happens through typing, not talking, the stakes of written communication have never been higher.In this episode, we discuss the hidden power and pitfalls of written communication for leaders. From the anxiety created by vague phrases like "any updates?" to the clarity that comes from specific deadlines and direct requests, we explore how the way you write shapes your team's culture, productivity, and trust. We discuss when to skip the email and pick up the phone, how to avoid creating confusion without realizing it, and why reading your messages out loud might be the simplest change for your leadership. Whether you're managing a fully remote team or navigating hybrid schedules across time zones, this conversation will help you show up as the clear, confident leader your people need.What to listen for in this episode:Why tone disappears in writing and how to fill the gap: Without facial expressions, voice inflection, or body language, written messages leave room for misinterpretation. People often fill in the blanks with stress, criticism, or urgency—even when none was intended. Learn how to write with clarity that removes guesswork and anxiety, using specific language, direct requests, and defined outcomes that keep your team aligned.When to ditch the keyboard and have a real conversation: Not everything belongs in writing. Emotional topics, sensitive feedback, conflict resolution, and complex changes deserve voice-to-voice or face-to-face communication. Five minutes of talking can save ten Slack threads and hours of confusion. Discover the strategic decision-making process behind choosing your communication channel wisely.The leadership responsibility behind every message you send: Written communication isn't admin work—it's leadership. Every message you send either creates clarity or breeds tension. From vague check-ins to over-explained instructions, your writing reveals how you show up for your team. Your words aren't just information—they're the foundation of your leSupport the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

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    Active Listening Skills for Leaders: Transform Your Business Communication and Build Trust | EP 26

    Send us Fan MailYou're nodding along in a conversation about your business, doing everything a "good listener" should do. But internally? You're thinking "I know where this is going" or "I've explained this before." When the conversation ends, you don't feel clear or connected. You feel tense, maybe annoyed, definitely misunderstood. At that moment, listening breaks down. And it's costing you more than you realize.Today, we're discussing why active listening isn't about your personality. It's an important leadership skill that requires intention and practice. What's the difference between listening to respond versus listening to understand? We explore this along with how power dynamics and defensiveness can hurt conversations.This can be at networking events. This can be on client calls to team management. We're sharing tips for pausing before responding. Why asking open-ended questions help you discover more. And creating space for others to be heard. When you bring these skills to the table, it will reveal how listening builds trust. How it will reduce friction and transform your relationships What to listen for in this episode:The networking trap and how to escape it: Why most people at networking events listen only to jump in with their pitch. And how shifting to curiosity-driven questions creates deeper connections and better business relationships.Power dynamics and the editing problem: How authority changes conversations even when you think you're being neutral. Why do people soften or withhold information based on perceived power difference? Along with strategies for creating psychological safety in your communications.Defensiveness as a signal, not a flaw: Understanding that irritation while listening usually points to something deeper (misaligned intentions, discomfort with authority), and how regulating your nervous system allows you to be curious instead of defensive in high-stakes conversations.When people feel heard, they don't need you to fix everything, they need acknowledgment. What might shift in your business if you listened to understand instead of listening to respond?Support the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

  15. 137

    How to Create Clear Business Messaging That Converts | EP 25

    Send us Fan MailYou've updated your website. You've rewritten your offers. You've posted about your service's countless times. But somehow, people still ask questions you thought you already answered. They hesitate during discovery calls, saying "I think I get it, but I'm not sure." Sound familiar? That frustration isn't about your expertise, it's about clarity. Along with the gap between what makes sense in your head and what actually lands with your audience. Which can cost you clients, revenue and momentum. Today, we're going over overlooked challenges. Those assumptions that sabotage your messaging. We explore why clarity isn't about how well YOU can explain. But how can someone repeat it back to you? There are stories shared from both of us from real-world examples in our own businesses. While revealing how soft skills like self-awareness, confidence, and intentional communication become the foundation for building a business that resonatesWhat to listen for in this episode:Clarity isn't about explanation, it's about repetition: True clarity means your audience can explain your business to a friend in one sentence. If they can't, you're likely making assumptions about what they already know. Remove insider language, jargon, and industry fluff. Read your copy out loud and ask: would a fifth grader understand this? The simpler your message, the stronger your momentum.Context grounds your message in reality: Don't just say what you do, explain who it's for, when they need it, and what problem it solves right now. This removes guesswork and helps potential clients identify whether you're the right fit.Soft skills fuel your business clarity: Confidence, self-awareness, empathy and communication are soft skills that help connect your message. Growing your business starts with growing your self-awareness. Because how you communicate impacts how you show up. If someone had to explain your business to a friend in one sentence, could they—or are your assumptions getting in the way?Support the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

  16. 136

    Emotional Intelligence in Leadership: How to Navigate Conflict Management Without the Drama | EP 24

    Send us Fan MailIt happens. You’re halfway through your workday and feel drained. Drained from all the decisions, the client's work and everything else that has come your way. Now you see you need to discuss a difficult situation and you’re not ready. You end up rehearsing what you’ll say but may feel stuck. We have been there with this internal battle of thinking it’s going to be quick. We share our stories of those hard conversations with team members and clients. Conflict isn’t the problem; it's our relationship with it. In this episode, we'll explore why hard conversations feel heavy. Along with how to approach them with clarity instead of fear. There's this reality where leaders tend to avoid conversations. It's not because of the conversation itself but how it will make them feel afterwards. Emotional Intelligence is about managing relationships. It's about separating facts from emotions. Along with creating a safe space for those hard conversations. You want to stay curious; not defensive. Addressing issues from the start will transform tension into trust.What to listen for in this episode:The Reality Check on Conflict Avoidance: There are times when leaders will rehearse conversations in their heads. This will drain you. But why? We also reflect on what has happened with emotional energy. Along with why it's important to write down your frustrations to get them out of your head. Emotional Intelligence as a Leadership Superpower: Why it's important to separate facts from emotions. The importance of staying curious vs defensive in hard conversations. And why disagreement doesn't mean disrespect. Everyone has different ways of communicating and we have to create a safe space. Building Trust Through Uncomfortable Conversations: To lead with intention, do know there will be conflicts but understand how to navigate them. Of course, everyone has feelings, but you need to know how to prevent resentment. By doing this you're building relationships that's built on trust.  The best leaders don't avoid hard conversations—they approach them with emotional intelligence, turning tension into trust one honest conversation at a time. What conflict are you avoiding right now, and what might change if you approached it with clarity instead of fear?Support the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

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    Building Psychological Safety Through Emotional Intelligence in Leadership | EP 23

    Send us Fan MailYou've walked out of meetings wondering why something felt off, right? The agenda was clear, expectations were set, projects were outlined but somehow, your team seemed distant. Not resistant, just... quiet. No pushback, but no questions either. That subtle disconnect where you can't quite put your finger on what's wrong, but you know alignment didn't land the way you hoped. If this sounds familiar, you're not alone, and you're definitely not imagining it.In this episode, we discuss the often-overlooked leadership skills that exist between the words we say and the environment we create. We explore how social awareness and empathy aren't just nice-to-have soft skills, they're essential tools for building psychological safety, increasing team engagement, and creating workplaces where people actually want to contribute. From understanding why your team adapts in silence to learning how to read the signals before turnover becomes your biggest expense, this conversation gets real about what it takes to lead with emotional intelligence. You'll hear personal stories about being the overlooked team member whose ideas were dismissed, parenting lessons that translate directly to workplace dynamics, and practical strategies for asking better questions and genuinely listening to the answers.What to Listen For in This Episode:The gap between clarity and connection: Discover why being clear with your instructions isn't enough if your team doesn't feel emotionally safe around you. People respond to how safe they feel, not just what you say, and understanding this shift from logic-only leadership to emotional reality can transform your team dynamics and reduce costly turnover.Empathy without over-accommodating: Learn the critical difference between building trust through empathy and lowering your standards to protect comfort. We break down how to hold honest conversations, even the hard ones about whether someone's in the right role, while still making space for people to show up as their whole selves at work.The power of pause and open-ended questions: Silence makes most leaders uncomfortable but waiting five seconds before rushing to fill the quiet can reveal who's struggling, who's disengaged, and what your team actually needs. You'll get practical examples of how to observe, ask better questions, and truly listen to create an environment where people feel heard and valued.When your team goes quietSupport the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

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    Emotional Regulation for Leaders: How to Turn Emotional Intelligence into Actionable Leadership Skills in Stressful Moments | EP 22

    Send us Fan MailSo, you’ve just stepped away from a tough conversation with your team. In your head, you’re rerunning every word you said, every tone you used, and you think I knew better than that. That inner dialogue many of us experience after a stressful moment is exactly where today’s episode begins. We navigate the space between who we intend to be as leaders and how we actually show up when pressure spikes, the reality of emotional regulation after the moment has already passed. We dive deep into emotional intelligence, especially the often-overlooked skill of emotional regulation. We explore why self-awareness alone doesn’t always prevent us from reacting under stress, how our nervous systems hijack decision-making in heated moments, and practical ways to manage those reactions so that you lead with clarity instead of impulse. Whether you’re an entrepreneur facing constant challenges or a leader aiming to build better communication and community support, this conversation offers grounded insight into transforming stress into growth. What to listen for in this episodeAwareness vs Regulation: Understanding that recognizing your emotions and managing them are two distinct skills. You can be self-aware and still get triggered in the moment and that’s normal, not a flaw.Practical Practices: How naming emotions, taking intentional pauses, and even using tools (yes, including AI as a sounding board) can help you move through stress rather than be controlled by it.Leadership Impact: Accepting that emotional regulation isn’t only personal growth, it influences your team’s culture, communication, resilience, and long-term engagement.What if the moments you wish you could undo are actually your greatest teachers in becoming the leader you’re capable of being? 💡Support the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

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    What does it mean to Lead with Emotional Intelligence: How Self-Awareness Transforms Leadership & Business Performance | EP 21

    Send us Fan MailOne thing we see leaders struggle with lately is this quiet disconnect between who they want to be and how they actually show up under pressure. They care about their clients. They care about their business partner. They care about their teams. They’re capable. They’re driven. And yet, stress hits and suddenly they’re snapping, shutting down, or taking everything back on themselves. This isn’t about being a bad leader. It’s about self-awareness, and it matters now because it directly affects trust, time, clarity, and team health.In this episode, we dig into why competent, caring leaders still react in ways that surprise them. You’ll hear reflections on fear, intensity, and patterns that show up sideways when emotions go unexamined. We break down how emotional awareness, not just personality tests or journaling prompts, can prevent the drift into micromanagement, burnout, and miscommunication. This conversation bridges personal growth with business leadership, illustrating how understanding your emotional triggers can strengthen trust, team culture, and decision-making.What to listen for in this episodeHow unexamined emotions show up in leadership — reactions like micromanaging, avoidance, and intensity often stem from fear or unrecognized patterns rather than actual business problems.Practical self-awareness cues to notice — learn how to identify moments when you’re reacting instead of responding and how that awareness impacts team dynamics and personal life.Why emotional intelligence is a practice, not a switch — lasting growth takes time and reflection, and you’ll hear honest stories about how this looks in real leadership — from professional settings to family life.As leaders, we don’t just manage tasks, we model emotional intelligence. So here’s a question to sit with this week: What repeated reaction in your business is actually pointing to an unmet emotional need within you and what might it teach you if you listened?Tune in to transform not just how you work, but how you lead yourself and others.Support the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

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    Soft Skills Are the New Competitive Edge in a Tech-Driven World | EP 20

    Send us Fan MailImagine sitting down to work with your laptop, coffee sitting off to the side and suddenly realizing you’ve forgotten the one thing that makes your work truly matter: people. “Wait, how do we even do this again?” is this thought and eye opening conversation that we have. We know there’s more success than software and AI that makes your business run. Today, we’re talking about the human side of business, the emotions, connections, resilience, and understanding where these are the things that stick around when platforms and automation shifts. We break down the top soft skills that will define business resilience and growth going into 2026 and beyond. We reframe the pressure many entrepreneurs feel from tool overload and instead spotlight the skills AI can’t replace, emotional intelligence, communication and active listening, adaptability, critical thinking, teamwork, leadership, time and energy management, resilience, and stress management. With laughter, real talk, and practical reflections on life as business owners, we make the case that mastering these soft skills aren't optional, they’re foundational for businesses that thrive when things change. What to listen for in this episodeWhy emotional intelligence matters more than any new software or AI tool and how it builds trust, strengthens relationships, and boosts retention.The difference between communication and active listening and how real listening reshapes collaboration, decision-making, and remote/hybrid team dynamics.Adaptability, leadership, teamwork, and resilience as survival skills are not just “nice to have” traits for business owners navigating change and uncertainty. Which of these skills feels strongest for you right now? And which one do you keep putting off because it feels uncomfortable?Support the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

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    How to Run Effective Meetings That Save Time and Boost Clarity (Meeting Productivity Tips for Leaders) | EP 19

    Send us Fan MailImagine logging into a Zoom call, coffee in hand, with great hope... only to sit through 45 minutes of aimless chatter about last week’s “updates,” wondering why you’re even there. That’s the experience discussed: the silent time-sucker we all dread, pointless meetings. With humor, frustration, and real-world examples, we narrate those meetings where nothing gets resolved, energy drains, and you’d rather be knocking out tasks on your to-do list.In today’s conversation, we walk through what makes meetings feel like a waste and how to turn them into purposeful, clarity-driven, productive ones. From identifying when a meeting isn’t even necessary to crafting clear agendas, engaging participants with intentional conversation, and ending with actionable next steps, we offer practical guidance that transforms meetings from chaotic to clarity. This episode isn’t about productivity hacks, it's about mastering the soft skills of communication, structure, and respect for people’s time, so your meetings actually matter.What to listen for in this episodeWhy most meetings feel pointless: We describe the common experience of meetings without agendas, direction, or outcomes and how that leaves participants mentally checked out.The soft skill of clarity: Learn why clarity in purpose, communication, and outcomes isn’t optional. It's essential to meeting effectiveness and team alignment.5-step structure for better meetings: A practical walkthrough of how to decide if a meeting is needed, define its purpose, set the agenda, lead collaborative conversations, and conclude with clear next steps.What if the meetings you cancel tomorrow are the same ones stealing your team’s creativity today?Episode mentioned: From Meeting Overload to Meaningful Time: Soft Skills for Smarter Collaboration | EP 12https://www.buzzsprout.com/2277708/episodes/18107906-from-meeting-overload-to-meaningful-time-soft-skills-for-smarter-collaboration-ep-12https://www.youtube.com/watch?v=szUQJuw3kFs Support the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

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    How Pinterest Helps Creatives Overcome Imposter Syndrome & Build Confidence in Marketing | EP 18

    Send us Fan MailYou know that jittery moment when you’ve crafted the perfect post, you love what you’ve written, you're ready to hit “publish.” But then your heart sinks: what if everyone sees this? What if they judge me? So you don’t. You archive it. Drafts sit untouched. It’s a familiar freeze many creatives know too well: when marketing yourself feels less like sharing your work and more like putting your soul under a spotlight. We’re about that exact fear, why self-promotion freaks us out, and how you can gently break through that barrier without losing yourself in the process.We walk you through why marketing feels so personal, especially for creatives who invest so much of themselves into their everything. This isn’t about lacking skill; it’s about vulnerability, identity, and the invisible weight of being seen. We share how the discovery of a softer, less intimidating path to visibility using Pinterest. Rather than forcing constant appearances or chasing social media trends, Pinterest offered a steady way to share without pressure. We break down a four-step gentle strategy, from repurposing existing work to letting data guide you that helps rebuild confidence and eventually makes showing up on higher-pressure platforms (like video or Instagram) feel natural and powerful.What to listen for in this episodeWhy marketing triggers “impostor syndrome” for creatives and how realizing it’s not about your lack of skill but about identity exposure can reframe the whole experience.How Pinterest can serve as a low-stakes “training ground” for visibility, a place to post without pressure, where your content can quietly work for you over time.A four-step repeatable process to rebuild confidence, repurpose existing content, track what resonates, lean into analytics instead of self-judgment, and eventually use that momentum to show up authentically elsewhere.What if every time you hesitated to share your work, it wasn’t because your art wasn’t “good enough,” but because you were trying to show up in a way that didn’t feel like you? Maybe confidence isn’t built by pushing harder, maybe it's built by giving yourself permission to show up in a way that feels kind.Support the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

  23. 129

    Why Systems Alone Can’t Fix Your Team Problems (Soft Skills Matter) | EP 17

    Send us Fan MailEver hire talented people, set up strong systems, and still feel like something in your team just isn’t clicking? We bring you into the messy middle of team building, the part no one warns you about. The part where miscommunication, awkward conversations, and unmet expectations creep in… even when you’re “doing everything right.” We share a real story from behind the scenes, one that every business owner will instantly relate to.We break down why soft skills (not software) are the foundation of every successful team. We why communication gaps turn into frustration, why assumptions derail projects, and how simple shifts in clarity, boundaries, and emotional intelligence can transform your entire work environment. Whether you’re a team of one or leading a full department, this conversation will help you understand the human side of business and how it impacts performance, culture, and long-term growth.What to Listen for in This EpisodeWhy your systems aren’t the problem; your soft skills are: Discover the real reason talented teams experience tension, missed expectations, and burnout even with strong SOPs, tools, and workflows.Three shifts that immediately improve communication: Learn how clarity, psychological safety, and active listening can dramatically change how your team interacts and performs.How soft skills shape culture, trust, and leadership: Hear how one business owner transformed her team by adding soft skills into her culture and why your leadership sets the tone for everything.Reflection: Where is a lack of soft skills creating friction in your business or with your clients and what skill do you need to strengthen to lead with more ease?Support the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

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    Self-Awareness in Business: The Hidden Skill That Improves Decision-Making and Trust | EP 16

    Send us Fan MailHave you ever had one of those days where something small sets the tone, your tech isn’t cooperating, you're behind schedule, and suddenly a simple question from someone feels heavier than it should? That’s exactly how we kicked off this episode. But instead of brushing it off, we leaned into the moment. Because if we’re honest, those little flashes of irritation or overwhelm often reveal something deeper: sometimes we are the ones creating the friction in our own business without realizing it.We unpack how self-awareness quietly shapes the way we lead, communicate, and run our day-to-day operations. We talk about those unexpected emotional reactions—tightening up when a client emails, feeling bothered by a teammate’s question, or reading tone into a message that wasn’t there. Together, we explore why these patterns show up, how they impact our relationships and results, and why developing self-awareness doesn’t require a personality overhaul, just small, intentional shifts. By understanding how we operate internally, we get to build businesses that feel lighter, smoother, and more aligned with who we want to be as leaders.What to Listen for in This EpisodeSelf-awareness as a foundational leadership skill: How understanding our own patterns, energy levels, and triggers helps us lead with more clarity and confidence.The ripple effects of our reactions: Why tone, tension, and miscommunication happen, and how they affect our clients, teams, and business growth more than we realize.Simple shifts to become more grounded leaders: Practical ways we can pause, reflect, ask for feedback, and create open communication that strengthens trust and relationships.A question for to reflect on:Where is a lack of self-awareness creating friction in your business right now and what reaction do we keep having that we haven’t taken the time to explore?Let’s sit with that one together. Our next level of leadership might start right there.Support the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

  25. 127

    Confirmation as a Skill: Avoid Miscommunication in Your Business | EP 15

    Send us Fan MailThere’s a moment every entrepreneur knows too well, the instant when you realize the chaos you’re experiencing could have been avoided with one simple thing: clarity. We’ve lived it ourselves. Like the time one of us confidently marched toward a Friday deadline… only to find out the client thought everything was due on Monday. Cue the panic, the late-night scramble, and the unnecessary stress that stole time we’ll never get back. And the truth is, that moment didn’t happen because we didn’t work hard—it happened because we didn’t confirm what was said. That single disconnect changed everything, and it’s exactly why we wanted to have this conversation today.In this episode, we dive deep into confirmation as a skill, one that touches every corner of our personal and professional lives. Together, we unpack how easy it is for “yes ma’am” moments, assumptions, and mismatched expectations to slip into our work and relationships and cost us time, money, and sanity. We explore active listening, communication methods, boundaries with clients, systems that prevent miscommunication, and even how confirmation helps us build trust with ourselves as entrepreneurs. From parenting to project management to navigating big goals, we talk honestly about the moments we’ve gotten it right… and the many times we absolutely didn’t. This episode is packed with stories, practical tools, and reminders that overcommunication isn’t micromanaging, it’s leadership. It’s clarity. And it’s what keeps us from having to clean up messes that never needed to happen.What to Listen for in This Episode1. Why active listening is the foundation of confirmation: We break down what it really means to listen (not just wait for your turn to talk) and how restating or clarifying what you heard instantly strengthens trust and prevents misunderstandings before they snowball.2. Matching the message to the method: We talk about choosing the right communication channel for the situation, when something needs an email instead of a DM, why project management tools matter, and how written follow-up can save hours of cleanup later.3. How confirmation builds trust with clients, teams, and ourselves: This episode goes deeper than communication strategy. We explore how confirming expectations helps us stay accountable to our goals, create more honest systems for ourselves, and avoid the overwhelm that happens when we Support the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

  26. 126

    Stop Waiting for a Rescue - How to Take Initiative in Your Business | EP 14

    Send us Fan MailEver had that moment where you’re waiting, waiting for someone to notice your hard work, waiting for the “right” opportunity, waiting for permission to finally take that next big step? We’ve all been there. In this episode, we get real about those moments of hesitation and how taking initiative, rather than waiting for validation, can change everything. Through honest stories, laughs, and lessons learned, we unpack what it means to stop seeking the green light and instead be the green light for your own success.You’ll hear how to spot opportunities, act on them with confidence, and simplify the way you show up daily so you can make progress without the burnout. Whether you’re an early-stage entrepreneur or a seasoned creative, this conversation is your reminder that no one’s coming to save your business, you are.What to Listen for in This Episode:The truth about initiative — why it’s not about doing more but about deciding not to wait for permission to act.Turning hesitation into momentum — how taking even micro-steps builds your confidence and keeps you moving forward.Creating opportunities instead of waiting for them — how we turned “what if” moments into sustainable growth for ourselves and our clients.🎧 Tune in now to hear how you can build trust, take ownership, and create the opportunities you’ve been waiting for, all without waiting for anyone else’s approval.Support the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

  27. 125

    Overcoming Entrepreneur Burnout: Setting Boundaries and Managing Priorities | EP 13

    Send us Fan MailEver had one of those weeks where it feels like you’re just putting out fires?You start your day ready to tackle a big project, and suddenly your inbox explodes, software issues, client “emergencies,” and endless messages that derail your focus. Before you know it, your day is gone, and that important task is still sitting there, untouched. In this episode, we get real about how we unintentionally create chaos in our own workdays and what it takes to finally escape that cycle of constant urgency.We unpack the difference between what’s truly urgent and what’s actually important in your business. From setting better boundaries and redefining responsiveness to building systems that prevent last-minute chaos, we share personal stories, lessons learned, and practical tools that help shift from reaction mode to intentional action. You’ll hear how to stop living in your inbox, how to plan buffer days that protect your energy, and why slowing down long enough to reassess your priorities might be the most productive thing you do all week. What to Listen for in This EpisodeThe Urgent vs. Important Breakdown – Learn how to use the Eisenhower Matrix to identify which tasks deserve your immediate attention and which should be scheduled, delegated, or deleted altogether.Boundaries That Build Freedom – Hear how redefining responsiveness, setting clear office hours, and using scheduling tools can reduce stress and help you lead your business with confidence instead of chaos.Buffer Days & Delegation – Discover how strategic downtime and sharing the “grunt work” allow you to operate from calm leadership instead of crisis management, so you can get back to the kind of work (and life) that fuels you.Ready to stop running your business like a 24/7 emergency room?Tune in to learn how small shifts in structure and mindset can create lasting calm and help your business thrive without burning you out.Support the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

  28. 124

    From Meeting Overload to Meaningful Time: Soft Skills for Smarter Collaboration | EP 12

    Send us Fan MailWe’ve all been there, sitting in a meeting halfway through, realizing it could’ve just been an email. We’ve been in those meetings, too, lots of motion, zero progress. In this episode, we decided to change that narrative by pulling back the curtain on the system that’s helped us transform our own meetings from time-wasters into powerful, productive sessions that actually move the needle forward. Spoiler alert: it involves one of our favorite tools from the EOS (Entrepreneurial Operating System) framework: the Level 10 Meeting (L10).In this episode, we not only break down what an L10 meeting is and why it’s so effective, but we also let you sit in on one of our real podcast meetings, unfiltered, transparent, and fully in action. You’ll hear how we track metrics, set goals, review wins, and tackle challenges without the chaos. Whether you’re leading a business, running a team, or managing your own projects, this conversation will show you how structure and soft skills can turn your meetings into meaningful collaboration time and how to carry that same intentionality into your business (and even your family life).What to listen for in this episode:Turning structure into freedom: How a simple meeting framework (the EOS Level 10) helps you focus, prioritize, and make progress without micromanaging.Real-world application: A behind-the-scenes look at how we run our own meetings, what we track, how we hold each other accountable, and why data matters more than emotions.Soft skills that shift everything: How clarity, communication, and accountability help you strengthen relationships and create real momentum in your work.If you’re tired of meetings that go nowhere, this episode will show you how to bring intention back into collaboration, so every conversation drives results.Resource Mentioned:What the Heck Is EOS? by Gino Wickman & Tom BouwerTune in, take notes, and let’s make your next meeting actually mean something.Support the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

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    Lessons in Leadership: Real Advice for New Managers and Entrepreneurs | EP 11

    Send us Fan MailYou know that moment when you realize leading a team feels a lot like parenting? You’re guiding, teaching, and sometimes repeating yourself a hundred times but this time, the “kids” have deadlines and invoices. In this episode of Entrepreneur Encounter, hosts we share an honest conversation about what leadership really looks like behind the scenes. From letting go of control to building trust and boundaries, we unpack the messy, rewarding, and often funny realities of becoming a first-time manager or business owner.If you’ve ever struggled with delegation, avoided tough conversations, or tried to be everyone’s friend, this episode will feel like a sigh of relief. We get real about the mistakes we made early on, the lessons that shaped us, and how we learned to lead with both empathy and accountability. Whether you’re managing a team, clients, or a growing business, this episode will help you navigate leadership without losing your mind (or your sense of humor).What to Listen for in This Episode:From Doer to Leader: Why the biggest shift in management is learning to let go of control and trust the process; even when it’s uncomfortable.Boundaries Build Better Leaders: How empathy and accountability can coexist, and why setting boundaries isn’t cold—it’s actually an act of respect and love in leadership.Leadership Lessons (the Hard Way): The story of having to fire someone without guidance and a confession about overpromising to clients reveal the importance of feedback, boundaries, and self-awareness as a manager.Support the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

  30. 122

    How to Build Rapport That Doesn’t Feel Fake or Forced | EP 10

    Send us Fan MailHave you ever looked through your LinkedIn connections and realized you don’t actually know most of them? You’re not alone. In this episode, we peel back the layers of what authentic networking really means, beyond the surface-level messages, cold pitches, and “Hey, just checking in” DMs. From stories about awkward online connections to the real magic of building genuine relationships, this conversation will make you rethink how you approach networking both online and in real life.We open up about our early misconceptions around networking, thinking it was all about pitching and selling. Also breaking down the difference between marketing and true connection. Together, we explore how to build deeper relationships that lead to collaboration, trust, and long-term success. Whether you’re growing your business, managing a team, or simply trying to connect more meaningfully, this episode will inspire you to slow down, be intentional, and bring your humanity into every interaction.What to Listen for in This EpisodeThe Real Difference Between Networking and Marketing – Why genuine connection, not promotion, is the foundation of effective networking.How to Build Authentic Connections Online – Simple, practical ways to start meaningful conversations that don’t feel forced or salesy.The Power of Vulnerability in Networking – How showing up as your whole self, even when life’s messy, builds stronger, longer-lasting relationships.🎧 Challenge from Sara & Dana: This week, reach out to three people in your network with no agenda. Just check in, say hello, and start a genuine conversation, no sales pitch, no ulterior motive. Then, send us a message and tell us how you introduced yourself!Support the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

  31. 121

    How to Have Difficult Conversations Without Burning Bridges | EP 9

    Send us Fan MailEver held back a conversation for so long that it turned into a ticking time bomb? In this episode, we get real about the messy emotions, mounting overwhelm, and quiet assumptions that can build up when we avoid speaking our truth. From burnout tears to breakthrough clarity, we share how one honest talk completely shifted the way we work together and why those conversations, though uncomfortable, are what actually save relationships and projects.We dive into the art of having difficult conversations before they spiral into full-blown conflicts. Breaking down real-life examples from our own business and podcast partnership, unpack why avoidance makes things worse, and share practical frameworks for tackling tough talks with clients, team members, or even yourself. Whether you’re leading a team, collaborating with a partner, or navigating client relationships, this conversation will help you lean into conflict resolution as a core soft skill.What to listen for in this episode:The hidden costs of avoiding difficult conversations—and how it fuels burnout.Two frameworks you can use right away: “Name it Early” and the “Relationship-Preserving Approach.”Scripts and starter phrases to make tough conversations collaborative instead of confrontational.Support the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

  32. 120

    When Growth Stalls: What to Do When Your Team (or Clients) Stop Evolving | EP 8

    Send us Fan MailIt’s one of the hardest moments as a leader, you pour your energy, knowledge, and heart into helping someone grow, only to realize they’re not moving forward. Maybe it’s a client who resists every strategy you put in place, or a team member who refuses to develop skills outside of their comfort zone. The frustration builds, and you start to question yourself. In this episode, we get candid about their own missteps, the lessons we learned the hard way, and the strategies that finally made a difference. Together, we dive into what really drives resistance (spoiler: it’s often fear, not laziness), how to tell the difference between someone who’s stuck but willing versus someone who’s stuck and resistant, and why you can’t force curiosity or ambition. What to listen for in this episode:The hidden role of fear in resistance, why “not growing” isn’t always about stubbornness or laziness.The difference between stuck but willing vs. stuck and resistant and how leaders should respond to each.Seven strategies for leading with compassion, including creating psychological safety, modeling curiosity, and knowing when to part ways.Special thanks to Josh Parnall for submitting this week's question: The challenges of developing someone who doesn’t want to grow. How do you lead someone like that?Facebook Group Limitless Leadership: https://www.facebook.com/share/g/1C4De8HH2c/ Want to submit a question, send us a DM on Instagram: https://www.instagram.com/entrepreneur_encounter/Support the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

  33. 119

    Why Great Leaders Ask Questions, Not Just Give Answers | EP 7

    Send us Fan MailShe sat at her desk, staring at a list of problems she felt responsible to solve. The pressure was heavy, after all, wasn’t a leader supposed to have the answers? But then came the shift: what if leadership wasn’t about fixing everything, but about asking the right questions? That simple mindset flip changed the way she showed up for her team, and it can change the way you lead too.In this episode of Entrepreneur Encounter, we unpack the concept of humble inquiry, a leadership style built on curiosity, not control. Instead of rushing to give solutions, we explore how creating space for your team to share ideas, take ownership, and problem-solve leads to stronger culture and sustainable growth. You’ll hear why asking better questions doesn’t make you look weak,  it makes you the kind of leader people trust and want to follow.What to listen for in this episode:The surprising leadership myth that keeps many entrepreneurs stuck in “answer mode.”How to use humble inquiry to empower your team and strengthen workplace culture.Simple question swaps you can start using today to shift from control → collaboration.Support the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

  34. 118

    Building Resilience: Thriving Under Entrepreneurial Pressure | EP 6

    Send us Fan MailEvery entrepreneur faces that moment when everything seems to be falling apart, missing files two days before a client deadline, algorithm changes that tank your reach overnight, or technical glitches that threaten your reputation. These scenarios used to send successful business owners into complete spirals of panic and self-doubt. But what separates thriving entrepreneurs from those who burn out isn't avoiding these challenges, it's developing the soft skills of resilience which transforms every setback into fuel for growth and creative solutions.In this episode, we explore the essential skill of building entrepreneurial resilience, diving deep into how effective stress management and strategic problem solving can become your greatest business strategies. We share three core strategies for developing unshakeable resilience: creating bounce-back routines, collecting evidence of your wins and recoveries, and building strategic support systems. Through personal confessions and real-world examples, we demonstrate how transparency and vulnerability actually build stronger business relationships and sustainable personal development practices.What You'll Learn in This Episode:• The 24-Hour Rule for Stress Management: A method for processing setbacks without letting them derail your entrepreneurial momentum or business strategies• Why Documenting Wins is Critical for Resilience: How collecting evidence of your successes and recoveries creates a foundation for future problem solving and growth mindset development• Building Your Strategic Support Ecosystem: The difference between emotional support and strategic guidance, and how to cultivate the right support systems for sustainable entrepreneurship successWhen you face your next business setback, will you choose to spiral into stress mode or step into your problem-solving superpower? What would change in your entrepreneurship journey if you viewed every challenge as evidence of your growing resilience?Support the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

  35. 117

    Understanding Empathy vs Enabling | Why Caring People In Business Care Themselves into Burnout | EP 5

    Send us Fan MailEver catch yourself spending unpaid hours researching solutions for problems you weren't even hired to solve? There have been times when we both have done exactly that, laying awake worrying about a business when we should have not. We then discovered the hard way that there's a crucial difference between caring about your clients and caring yourself straight into burnout.In this episode, we explore the difference between empathy and enabling in client relationships. We share hard-won lessons from our own experiences of burning out while trying to solve problems outside our expertise, and provide practical frameworks for maintaining boundaries without losing your caring nature. From the "empowerment check" method to building strategic referral networks, we offer actionable strategies for supporting clients while protecting energy and staying in one lane.What to listen for in this episode:The Helper's High Trap: Learn why that good feeling you get from being "needed" by clients can actually damage both your business and your client relationships. The Empowerment Check Method: Discover a simple but powerful technique for separating feelings from fixing: asking "Do you want me to just listen right now or do you want me to help brainstorm a solution?" plus the follow-up question that shifts responsibility back to your client.The Strategic Referral Network: Understand how saying "I know someone who can help you" becomes your superpower for maintaining boundaries while still showing you care and how this approach can actually grow your business through relationship-building.What if the most empathetic thing you could do for your clients isn't diving in to rescue them, but stepping back and letting them figure it out themselves?Support the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

  36. 116

    How to Time Manage with Time Blindness | Why Your Creative Brain Always Underestimates Projects | EP 4

    Send us Fan MailDoes your creative brain underestimate projects? You know that sinking feeling when you confidently tell a client "this will only take 30 minutes" and then find yourself three hours deep in what was supposed to be a quick task? Dana learned this lesson the hard way when a simple Pinterest rebrand turned into an all-day task, leaving her scrambling to catch up on her own business marketing. It's the classic creative entrepreneur trap: we get so excited about the fun parts of our work that time becomes this slippery thing that somehow always works against us. This episode unpacks why our creative brains are terrible at estimating time and what we can actually do about it.In this conversation, we explore the hidden culprit behind why creative professionals consistently underestimate project timelines. We break down the difference between planning for the "Pinterest perfect" day versus messy reality, share personal stories of time estimation gone wrong, and reveal why your brain lights up during creative tasks while completely losing track of time. Most importantly, we provide actionable frameworks to help you build realistic buffers, match your energy to your tasks, and finally stop feeling like you're always playing catch-up.What to listen for in this episode:The Real Cost of Context Switching - Discover why every interruption (email ping, dog barking, roof repair) costs you 5-20 minutes of refocus time and how to build this reality into your planning.Micro Step Mapping Framework - Learn how to list every detail of a task (even the 5 minutes it takes to find your Canva brand kit) to stop losing those tiny steps that eat up your entire day.The Teaching Test Strategy - Find out how imagining you're training a new hire on a task reveals the real time estimate you should be using – and why this protects both your sanity and your team's success.Think about this: When was the last time you told yourself a project would take 30 minutes, only to look up hours later wondering what happened to your day? What would change in your business if you could finally estimate time accurately and stop feeling behind?Support the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

  37. 115

    Bringing Your Team Back to Reality After Summer Break | EP 3

    Send us Fan MailA hurricane, an unexpected illness, or even the chaos of back-to-school season, sometimes life throws curveballs that force us to step away from work. But what happens when your business can’t stop running just because you need to? In today’s episode of Entrepreneur Encounter, we share real stories and honest conversations about the importance of having systems in place, especially as business owners and team leaders transition from summer slowdown into fall routines.This episode is all about reestablishing focus, setting realistic schedules, and leading with empathy while keeping productivity alive. We discuss juggling family life, client work, and leadership responsibilities. From why SOPs are non-negotiable, to managing energy levels and creating boundaries, we break down what it really looks like to bring yourself and your team back into “work mode” without burning out.What to listen for in this episode:Why Standard Operating Procedures (SOPs) are critical—not just for turnover, but for everyday emergencies and smooth team operations.The importance of setting realistic expectations and boundaries for yourself and your team, so everyone can succeed without burnout.How to have human-to-human conversations with your team that go beyond tasks and projects, ensuring they feel supported and seen.Take 30 minutes this week to review your current systems and schedules. Ask yourself: If I had to step away tomorrow, would my team or business be able to keep running smoothly? If not, start creating one SOP for a recurring task or set one boundary that helps protect your time and energy.Support the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

  38. 114

    Sustainable Content Creation & Mindset Shifts for Entrepreneurs After Summer Break | EP 2

    Send us Fan MailPicture this: It's the end of summer, and you're staring at your neglected Pinterest account. While other entrepreneurs are frantically trying to catch up on daily social media posts, scrambling to create new content, and feeling overwhelmed by the pressure to be "constantly on," there's a different path. What if we told you that one platform could work for you even when you're out with your kids or enjoying that slower summer pace? Dana shares how she uses Pinterest not just as a business tool, but as a way to find activities for her summer camp at home, proving that this platform serves both sides of the entrepreneurial life.In this conversation, Sara and Dana discuss the importance of Pinterest marketing, especially as summer transitions into fall. They explore how to effectively use Pinterest as a search engine rather than a social media platform, emphasizing the need for consistent content creation and the benefits of batching pins. The discussion also highlights the significance of mindset shifts in content creation, encouraging entrepreneurs to give themselves grace and focus on sustainable marketing practices rather than the pressure to go viral. Most importantly, they discuss the mindset shift required to move from the exhausting "always-on" social media mentality to a more sustainable, grace-filled approach to business growth.What to listen for in this episode:The Pinterest Advantage Over Traditional Social Media: Learn why Pinterest's search engine functionality means you can maintain visibility even during breaks, and how one hour of batching can create a month's worth of content that works while you rest.The Simple 3-Step Comeback Strategy Dana breaks down her foolproof method for getting back on track: audit your existing account, focus on three priority boards (service-based, seasonal, and evergreen), and align your content with upcoming seasonal goals.Repurposing Content Like a Pro Discover how to transform one piece of existing content (like a blog post or popular reel) into 10 different pins, and why "new content" on Pinterest simply means giving your existing work new life.Support the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

  39. 113

    Why Letting Go of What's Not Working is the Secret to Business Growth | Ep 1

    Send us Fan MailEver feel like you're spinning your wheels, trying to juggle all the moving parts of your business, only to end up exhausted and overwhelmed? You're not alone. Sometimes the answer isn't about adding more strategies or doing more things, it's about having the courage to let go of what's no longer serving your business growth. We’re pulling back the curtain here. In this episode, we get real about the difficult decisions that led us to completely restructure our podcast approach. We discuss what we’re letting go  that doesn't align with our businesses. Together, we explore the soft skills required for successful business pivots, including self-awareness, problem-solving, and the courage to have difficult conversations.What to listen for: Don't be afraid to pivot your business strategy - Sometimes letting go of what you think should work opens up space for what actually does work for your unique situation and capacity. Build systems before scaling - Take intentional steps back to create solid foundations (like CRM systems, project management workflows, and automation) before trying to grow biggerThe power of follow-up and networking - Consistent relationship-building and follow-up conversations often generate more business opportunities than social media marketing aloneSupport the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

  40. 112

    How to Understand Your Audience Beyond Your Own Bias

    Send us Fan MailEver wondered why your marketing feels like shouting into the void? You're not alone. In this conversation, we dive deep into the entrepreneurial mind trap that keeps businesses stuck in their own heads instead of connecting with their customers. Our guest Charlie shares the brutal truth about why even seasoned marketers struggle to apply their own expertise to their businesses—and reveals the difference between content that gets likes and content that gets sales.In this episode, Charlie, a social expert who recently transitioned from agency life to entrepreneurship, breaks down the psychological barriers that prevent business owners from truly understanding their audience. From the weighted blanket example that will change how you think about features versus benefits, to the controversial advice about studying your competitors' testimonials, this conversation is packed with actionable insights. We explore the critical distinction between engaging content and converting content, dive into the psychology behind customer decision-making, and uncover why your entrepreneurial origin story might be sabotaging your marketing message.What to listen for: Get Out of Your Own Head: Stop assuming your customers buy for the same reasons you started your business—instead, survey existing customers and ask ideal prospects about their biggest challenges to understand what they actually value most.Features Don't Sell, Transformations Do: Focus on articulating your customer's pain point so well that they think you understand their problem better than they do, rather than listing product specifications or features.Engaging Content vs. Converting Content Serve Different Purposes: Use discovery content (tips and case studies) to build engagement and get found, but create converting content that focuses on the transformational journey from their current pain to their desired outcome.Ready to transform your marketing from guesswork to strategy? Tune into this episode! Connect with Charlie Sargeant:  LinkedIn: https://www.linkedin.com/in/charlotte-sargeant-%F0%9F%8E%A8%F0%9F%A4%93-abbb4143/Support the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

  41. 111

    How to Set Healthy Business Boundaries and Prevent Entrepreneur Burnout: A Wedding Photographer's Success Story

    Send us Fan MailAre you tired of working weekends, answering client emails at 2 AM, and feeling completely burned out in your creative business? What if you could take eight weeks of vacation while having your highest-earning year yet? Wedding photographer and business coach Johanna Hribal joins us to share exactly how she transformed her photography business from chaotic feast-or-famine cycles to a sustainable, boundary-rich enterprise that supports both her lifestyle and financial goals. If you're struggling with people-pleasing, overworking, or the seasonal ups and downs of creative entrepreneurship, this conversation will show you a better way forward.In this episode, Johanna breaks down her practical approach to creating healthy business boundaries that clients actually respect and appreciate. She shares her energy inventory method for identifying which tasks to automate, delegate, or eliminate, and explains how strategic pricing can help wedding professionals avoid the extreme highs and lows of seasonal business. The conversation covers everything from setting communication boundaries and taking consistent days off to creating polished client experiences that prevent scope creep. Sara and Dana also share their own boundary-setting journeys, including the mindset shifts required to move from people-pleasing to confident business leadership.What to listen for: • Proactive boundary setting is essential: Communicate your time off, response times, and processes upfront in contracts and email signatures rather than trying to enforce boundaries reactively when problems arise.• Use the energy inventory method: List all your business tasks and categorize them as "love it," "hate it," or "it's okay" – then prioritize automating, delegating, or eliminating the tasks you hate to free up energy for work you enjoy.• Strategic pricing prevents burnout: Instead of offering the lowest prices during peak demand seasons, price appropriately so you can work with fewer clients while meeting your income goals, leaving more time for rest and personal life.Connect with Johanna Hribal: Instagram | @yourcoachjohannaMomentum group coaching | https://yourcoachjohanna.kartra.com/page/momentumVisibility Intensive | https://yourcoachjohanna.kartra.com/page/visibilityFreebie | Support the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

  42. 110

    From Burnout to Connection: How Soft Skills and Self-Awareness Can Transform Love & Leadership

    Send us Fan MailIn this episode, with Lila Turner, London-based entrepreneur and founder of Relationship Ready, a business that helps high-performing leaders find meaningful love, without turning dating into a KPI checklist.Lila shares her unconventional journey from fashion design to emotional well-being and relationship coaching. Through personal stories of emotional overwhelm, burnout, and the drive to achieve happiness, she explains how reconnecting with her “deeper mind” changed everything—first for herself, then for the high-achieving clients she now supports.From soft skills to self-awareness, Lila breaks down the invisible thinking patterns that hold people back in both their personal and professional lives. Whether you're a leader who can manage a boardroom but struggles with vulnerability, or an entrepreneur who feels like dating is just another to-do list item, this episode offers a fresh and powerful lens.What You'll Learn:How emotional intensity doesn’t always equal emotional intelligenceWhy soft skills often develop after the pressure-filled 20sHow to stop over-assessing and start showing up with presence "Intensity doesn’t mean it has a good point. Your thoughts aren’t always telling you the truth, they're often just keeping you disconnected from your deeper self." – Lila TurnerConnect with Lila Turner:Lila Turner, MA, Founder and CEO of Relationship Ready, is a visionary leader in love. A former fashion designer turned executive mentor, she discovered that true change begins with the relationship we have with ourselves. As a Partner at One Thought, she saw many high-achievers struggle with love. This inspired her to found Relationship Ready, helping people who can make anything in their life work- except love, break old patterns and find deep fulfilling connections. A sought-after speaker, published author and mentor, Lila shares her insights worldwide.Instagram: https://www.instagram.com/relationshipready/Website: https://relationship-ready.us18.list-manage.com/subscribe?u=c933192b57fc24de02186fcf7&id=dffdd1898dSupport the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

  43. 109

    How to Create a Smart Exit Strategy Without Losing Your Legacy | Business Valuation & Optimization Tips

    Send us Fan MailThinking about exiting your business can feel like the end of an era but what if it could be a new beginning instead? In this episode we sit down with Megan Kearney from Exit Factor to unpack what it really means to prepare your business for exit. Whether you're selling, stepping back, or shifting into a strategic role, this episode will open your eyes to exit strategies that honor both your hard work and your long-term goals.Megan shares key insights on increasing your business valuation, creating systems that make your company attractive to buyers, and emotionally preparing yourself for this next chapter. The conversation dives deep into legacy planning, business optimization, and the importance of building an owner-independent operation. If you've ever felt torn between your identity as a founder and the idea of letting go, this is the episode you didn't know you needed.Key takeaways to listen for: You don’t have to sell to exit. There are many ways to transition out of day-to-day operations like placing an operator in charge while still maintaining involvement and earning potential.Strong fundamentals boost valuation. Clean financials, recurring revenue, diversified clients, and documented systems are crucial to making your business attractive and ready for transition.Exiting is emotional but manageable. Letting go doesn’t mean abandoning your legacy. It’s about shifting your mindset and preparing for growth in a new, exciting way.Listen now to gain a new perspective on creating a business that continues to grow and thrive whether you're leading it hands-on or stepping into a new role.Introducing Megan Kearney As a women owner and Partner at Exit Factor of Lexington, Megan specializes in empowering business owners with tailored growth strategies and expert exit planning. With a robust background in business management and strategic consulting, she helps clients navigate the complexities of business growth, valuation, and transitions. Her role involves developing customized plans that align with client goals and drive sustainable success. Leveraging Exit Factor's innovative approach and industry-leading tools, she’s dedicated to delivering personalized, results-driven solutions that maximize business value and ensure smooth transitions.Website - https://exitfactor.com/offices/lexingtonLinkedInSupport the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

  44. 108

    How Ideal Routines and Soft Skills Fuel Long-Term Business Growth

    Send us Fan MailWhat happens when you list a service you don’t even know how to deliver... and it takes off? In this episode, Chris M. Walker shares how an experiment turned into a career-defining moment that not only got him out of his 9-to-5 but led to launching Legiit, a growing digital services platform helping entrepreneurs and agencies scale. From facing self-doubt to navigating tech mishaps and creating a sustainable daily routine, Chris walks us through the mindset and systems that helped him build a business that continues to grow, month after month.Chris reveals how a single resold service turned into a booming business, why hitting a breaking point at his job pushed him toward entrepreneurship, and how creating his “ideal day” has become the secret to sustaining his success. Whether you’re side hustling your way out of a 9-to-5 or struggling with discipline as a full-time entrepreneur, this conversation is filled with real talk, inspiration, and actionable wisdom.Key Takeaways To Listen For: Start Before You’re “Ready”: Chris’s journey began by listing a service he didn’t even know how to do — not recommended, but proof that taking action can open doors you didn’t expect.Your Routine is Your Foundation: Creating and repeating an “ideal day” has helped Chris maintain discipline without burnout. It’s not about hustle culture — it’s about sustainability.Your Job Isn’t the Enemy — But Staying Stuck Might Be: Chris left his job not out of resentment, but because he realized the future he wanted wasn’t possible where he was. Sometimes the pain of staying is greater than the risk of leaving.Ready to build your own version of success? Tune into this episode. Introducing Chris Walker: Chris M. Walker is a results-driven entrepreneur, digital marketer, and business strategist. He is the founder and CEO of Legiit.com, the world’s only B2B Growth Engine that connects businesses with top-tier talent. He also runs Superstar SEO, a highly successful digital marketing agency specializing in search engine optimization (SEO) and online business growth.With years of experience in helping businesses scale, Chris is known for his innovative approach to marketing, automation, and business development. His expertise in SEO, freelancing, and entrepreneurship has made him a sought-after speaker, educator, and mentor to thousands of professionals worldwide. Through his personal bSupport the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

  45. 107

    Building a Business That Aligns with Your Values-Even When Life Changes Everything

    Send us Fan MailIf you’ve ever looked at your child’s care options and thought, “This isn’t enough,” this episode will hit home. Shavon St. Germain saw a gap in early childhood development and decided to fill it—not just for her daughter, but for her entire community. What started as one mom’s determination to provide better care became a thriving, education-focused daycare that’s supported families for over 13 years.In this episode, Shavon shares her powerful journey from speech therapist to entrepreneur, opening up about the moment she realized she couldn’t go back to a traditional job and the leap of faith it took to create the kind of childcare she couldn’t find. From licensing decisions to surprise twins that fast-tracked her expansion, she offers a vulnerable and inspiring look at building a business rooted in purpose and passion.Key takeaways to listen for: Build what you wish existed. Shavon created the kind of daycare she wanted for her daughter—one that nurtured both emotional and academic growth.Trust the vision, even when it’s scary. Leaving a steady job with bills to pay wasn’t easy, but trusting her purpose helped Shavon take bold steps forward.Word of mouth is powerful when your service is personal. Shavon’s daycare grew because parents saw and felt her dedication—and shared it with their village.Catch the full conversation and be inspired by Shavon’s story of courage, community, and creating a legacy of care. Introducing Shavon St. GermainShavon is a bilingual licensed speech-language pathologist and audiologist with over 20 years of experience working with families of children with speech and language delays. She’s also a mom of 3 and runs a childcare program.Instagram: https://www.instagram.com/listenlearntalk/Support the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

  46. 106

    Manifesting Momentum: How Energy, Mindset & Emotional Intelligence Fuel Business Growth

    Send us Fan MailEver felt completely safe with someone within minutes? That’s the power of presence—and today’s guest embodies it. A former anesthetist, she shares how the high-stakes skill of creating instant trust now shapes her approach to business, leadership, and connection.We dive into soft skills, energy, and the science behind why your vibe matters, plus how quantum physics and emotional intelligence can transform the way you show up for clients and yourself.Key takeaways to listen for: Presence is powerful. Whether it’s in a surgical suite or a sales call, making someone feel like the most important person in the room builds trust and deepens connection instantly.Soft skills aren’t so soft. Eye contact, active listening, and empathy aren’t just niceties, they’re backed by brain science and can transform the way we build relationships.Your energy speaks louder than words. Our thoughts create our feelings, which directly impact our biofield and the energy we bring into a room. When we operate from love, gratitude, and peace, we literally raise our frequency—and others feel it.Tune in for a fascinating blend of science, soul, and strategy that’ll shift how you show up as a leader and entrepreneur.Introducing LaChelle Wieme: Passionate about helping people unlock their full potential. For over 15 years, she’s been connecting with audiences as a motivational speaker, and for the past 6 years,she also had the privilege of guiding individuals and organizations through my coaching and business consulting practice. Whether it's on stage or working one-on-one with clients,she loves empowering people to achieve greater impact and income.IG: https://www.instagram.com/lachellewieme/FB: https://www.facebook.com/lachellewiemeYouTube:Support the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

  47. 105

    The Secret to Successful Marketing: Building Trust and Serving Your Audience

    Send us Fan MailMarketing often feels intimidating, overwhelming, and sometimes downright confusing for entrepreneurs but what if it didn’t have to be that way? In this episode, Melody Tholstrup, founder of My Size Marketing and marketing coach with 30+ years of experience, shares a refreshing perspective that will change how you think about marketing your business. If you've ever felt "too salesy" or stuck in your marketing strategy, Melody’s insights will help you breathe easier and take a more service-driven approach that actually connects with your audience.In this conversation, we break down why marketing should never be about you, it’s always about helping your customers. We explain how focusing on building relationships and trust, rather than just pushing products, creates lasting success. Key takeaways to listen for: Marketing is about service, not self-promotion. Focus on how you help others rather than making it about you.Building relationships and trust is the foundation of good marketing. It's not about flashy ads, it’s about genuine connection.Work in 90-day cycles. Set short-term marketing goals to create momentum and stay focused on clear, achievable results.Are you marketing your business to truly serve others or are you letting fear hold you back from making the impact you’re capable of?Introducing Melody Tholstrup: Melody Tholstrup is the founder of My Size Marketing, a marketing coaching and consulting firm and has been blessed to have worked in the marketing industry for over 30 years. She has helped a wide variety of clients, companies, and organizations locally and across the country with their marketing, media and public relations strategies.Instagram: https://www.instagram.com/mysizemarketing/Website: https://mysizemarketing.com/ Support the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

  48. 104

    From Burnout to Breakthrough: How to Protect Your Passion and Mental Health as an Entrepreneur

    Send us Fan MailEver feel like your creativity gets lost in the hustle of entrepreneurship? Or like the thing you once loved now feels like a burden? You’re not alone. In this episode, we dive into what it really means to create not just for business, but for ourselves. Our guest, Mike Brennan, shares his journey through creativity, entrepreneurship, and mental health, and how all is often more connected than we realize.Throughout the conversation, Mike reflects on his own story, weaving in universal truths that resonate whether you're just starting out or knee-deep in building something meaningful. He talks about the importance of creating space to dream, the challenges of maintaining mental health as a solopreneur, and how essential it is to stay connected to your "why." This episode is a reminder that creativity isn’t just about art or content, it's about problem-solving, vision, and reclaiming agency over your own journey.Key takeaways to listen for: Creativity is Problem-Solving in Disguise: Creativity isn’t only about making art; it’s about seeing something in your mind and figuring out how to make it real. Mental Health Needs Intention, Not Just Awareness: It’s not enough to know you need balance, you have to make time for it. The Passion Trap is Real: Turning a passion into a business can slowly chip away at your love for it. External pressures like money and expectations can transform your joy into a job unless you’re intentional about protecting what fuels you.What creative outlet or passion are you keeping for yourself just for the joy of it and how is it helping you stay grounded in your business journey?Introducing Mike BrennanMike Brennan, author of Make Fun a Habit: The Creative PLAYbook for Making Life and Work Fun Again, isn't your typical Creative Consultant and Communicator; he's a passionate advocate for reigniting the lost art of fun and creativity.Mike's expertise goes beyond the pages of his book. He's helped renowned clients like Heineken and Chase Bank infuse creativity, innovation, and fun into their work. His art graces prestigious spaces like the Ronald McDonald House and the I.D.E.A. Museum in Mesa, Arizona.Book Mike Brennan: https://www.mikebrennan.me/speakingInstagram: https://www.instagram.com/mikebone/Support the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

  49. 103

    From Self-Doubt to Empowerment: Building Confidence and Resilience in the Digital Space

    Send us Fan MailWhat happens when self-doubt collides with purpose? In this heartfelt conversation, we get real about the often-unspoken truths of entrepreneurship. From tackling imposter syndrome to embracing the discomfort of growth, we share how building confidence, discipline, and a strong mindset are essential for not just surviving, but thriving. Whether you're working from home, struggling with consistency, or learning to navigate failure, this episode reminds you that you’re not alone and that your personal growth can inspire something greater than yourself.We’re diving into the role of soft skills and resilience in entrepreneurship, emphasizing that confidence is built through action and that failure is a necessary part of growth. We discuss how self-development, discipline, and community support can transform not just your business but your life. This episode is a powerful reminder that entrepreneurship is a journey of continuous learning, and the more we grow, the more we empower others.What is also covered in this episode: Why embracing failure is essential for learning, growth, and resilience.How discipline and consistency fuel success when working from home.The power of community support in overcoming self-doubt and imposter syndrome.Tune in, take notes, and let this episode be the encouragement you need to keep moving forward because your journey matters.Introducing Ivana Ivanek: Ivana Ivanek is a keynote speaker, mindset coach, business strategist, and host of the Online Business By Design Podcast helping coaches, teachers and educators build an online business that makes money and impact.After more than a decade of observing and connecting with people, she discovered a powerful truth: Fear of societal rejection and judgement is the hidden reason most people hold back from chasing their dreams.Coming from a background where entrepreneurship wasn’t an option, and hitting rock bottom after failing a business in her early 20s, Ivana is on a mission to teach people how to stop playing small with their potential and make a lasting impact.Website: https://ivanaivanek.com/Social Mediahttps://www.linkedin.com/in/ivana-ivanek-426553230/https://www.instagram.com/ivanaivanek_/PodSupport the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

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    From Daily Habits to Lasting Impact: How Self-Awareness Fuels Success

    Send us Fan MailHave you ever felt stuck, like you’re pouring effort into something with no visible results? It’s frustrating, right? But what if success works like a bamboo tree, growing beneath the surface for years before being a success overnight? The journey to personal and professional growth isn’t always glamorous, but the work you put in when no one’s watching is what truly sets you apart.In this episode, we talk with Sean, who has traveled the world, immersed himself in different cultures, and learned firsthand how deep connections and self-development fuel success. He shares insights on how soft skills, personal growth, and long-term thinking can transform not just your career but your entire life.What is covered in this episode: Growth isn’t always visible. Like the bamboo tree, the most important work happens before you see results.Soft skills and emotional intelligence aren’t just career boosters; they’re essential for meaningful relationships and lasting success.The secret to long-term success? Identify the future version of yourself and start embodying that person today.Are you focusing too much on short-term wins and neglecting the bigger picture? Tune in to learn how to shift your mindset for exponential growth!Introducing Sean Martin: Sean Martin is a Health & Performance coach that specializes in helping Top-Performers in their industry optimize their health for longevity and peak performance.Instagram: https://www.instagram.com/iamsean.martin/Linkedin: https://www.linkedin.com/in/sean-martin-365b20346?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app Support the showWhether you’re looking to grow your visibility through Pinterest Marketing or streamline your Podcast Operations and Team Management, we help business owners and creatives build sustainable systems that work for them, not against them.Want to learn more about how this can work for you and your business, reach out to us!Connect with Entrepreneur Encounter: Your Free Gift: 20 Min Clarity Map https://entrepreneur-encounter.kit.com/clarity-map   LinkedIn: https://www.linkedin.com/company/entrepreneur-encounter/ Host Sara Lowell: LinkedIn: https://www.linkedin.com/in/youarerembertllc/Website: https://www.youarerembertllc.com/Host Dana Johnson: LinkedIn: https://www.linkedin.com/in/d-m-johnson/Website: https://ddvirtualmanagement.com/

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ABOUT THIS SHOW

Entrepreneur Encounter is a weekly podcast designed to support creative business owners in developing the soft skills that lead to lasting, values-aligned growth.Hosted by Dana Johnson, founder of a boutique Pinterest marketing agency for wedding pros and creatives, and Sara Lowell, a consultant specializing in business management & team leadership along with podcast management, each episode explores the mindset shifts, communication skills, and leadership habits that empower entrepreneurs to grow sustainably—without the burnout.Through real stories, practical frameworks, and transparent conversations, Dana and Sara offer a behind-the-scenes look at what it really takes to run a purpose-driven business in a constantly changing world.Whether you're building your visibility, managing a team, or simply trying to stay grounded while growing, this podcast is your companion in business and in life.

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Entrepreneur Encounter

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