PODCAST · education
Finance and Professional Services
by Mercuri International
Richard Higham Mercuri International's Head of Finance and Professional Services is interviewed by Andrew Rathbone about the challenges faced in effective Account and Relationship Management processes.
Episodes
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Selecting Relationships
Richard Higham and Andrew Rathbone discuss the importance of selcting the right relationships for special focus.
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Resolving Conflicts
The relationship manager as "go between" is the topic of the latest conversation between Richard Higham and Andrew Rathbone.
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Proposing Solutions
Andrew Rathbone and Richard Higham explore the best practice when it comes to proposing your solution to the customer.
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Understanding the Customer
Andrew Rathbone talks to Richard Higham about the challenges of truly understanding your customers.
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Engagement and Relevance
Andrew Rathbone interviews Richard Higham about working out your preferred approach to relationship management and how you can add real value.
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Selecting Opportunities
Andrew Rathbone interviews Richard Higham about selecting the opportunities that will help you to achieve outstanding results with your customers.
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Positioning Effectively
Andrew Rathbone interviews Richard Higham about the skills needed to position yourself and your organisation effectively.
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ABOUT THIS SHOW
Richard Higham Mercuri International's Head of Finance and Professional Services is interviewed by Andrew Rathbone about the challenges faced in effective Account and Relationship Management processes.
HOSTED BY
Mercuri International
CATEGORIES
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