From AI to ROI Podcast

In this episode of CGI's From AI to ROI podcast series, host Diane Gutiw AI Research Center Lead at CGI, is joined by Nicholas Morel from Google and Raghav Kumar from CGI to explore what's behind innovation in enterprise software delivery and why it matters for leaders.Drawing on real client experiences from industry and large-scale enterprise programs, they examine why most projects struggle to reach production, how the right governance culture accelerates rather than slows innovation and what the shift toward agentic AI means for the future of teams and organizations. This conversation dives into the lessons, mistakes and breakthroughs from both clients and CGI’s own AI journey. Discover how AI is transforming enterprises and government organizations. Visit cgi.com/ai for insights, resources, and news on AI-driven strategies.

In the second part of this episode of CGI's From AI to ROI podcast series, host Dave Henderson, Chief Technology Officer at CGI, continues his conversation with John Davis and Victor Foulk — moving from strategic frameworks to concrete examples, emerging technology and a closer look at what the future of software delivery may hold.From a government agency that built a common vulnerabilities and exposures (CVE) platform in five days, to agentic AI swarms tackling decades of legacy tech debt, to the convergence of AI and quantum computing on the horizon, this episode brings the big ideas of Part 1 into practical focus. Together, they debate whether we are headed for a post-agile world, what meaningful human oversight of AI teams looks like in practice, and what action listeners should consider taking now.Discover how AI is transforming enterprises and government organizations. Visit cgi.com/ai for insights, resources, and news on AI-driven strategies.

In this kickoff episode for Season 2 of CGI's From AI to ROI podcast series, host Dave Henderson, Chief Technology Officer at CGI, is joined by John Davis and Victor Foulk to explore how AI is transforming software delivery and why this shift is a board-level conversation, not just a technical one. Drawing on real-world client engagements and CGI's own internal adoption, the discussion examines where the true return on investment lies beyond code generation. They explore how organizations can avoid building the wrong things faster, where AI delivers the greatest impact across the software development life cycle (SDLC), and what a future of AI-powered delivery may look like in a post-agile world.Together, they challenge common misconceptions, share practical examples and outline how leaders can position their organizations to capture sustainable competitive advantage.Discover how AI is transforming enterprises and government organizations. Visit cgi.com/ai for insights, resources, and news on AI-driven strategies.Discover how AI is transforming enterprises and government organizations. Visit cgi.com/ai for insights, resources, and news on AI-driven strategies.

Discover how AI is transforming enterprises and government organizations. Visit cgi.com/ai for insights, resources, and news on AI-driven strategies.

In this episode of CGI’s From AI to ROI podcast series, host Fred Miskawi, Vice-President - AI Innovation Expert Services Lead at CGI, is joined by Gaby Lio, John Bailey and Russell Goodenough to explore what it truly means to be AI literate and how organizations can equip their workforce to confidently adopt and apply AI tools across all roles.The podcast covers real-world insights from client engagements and CGI’s own internal adoption, including defining AI literacy, developing AI literacy for individuals and teams, and measuring success beyond trainings. Together, they explore what’s missing from today’s AI literacy narratives and offer practical advice and key takeaways for future-proofing teams and organizations. Discover how AI is transforming enterprises and government organizations. Visit cgi.com/ai for insights, resources, and news on AI-driven strategies.

In this episode of CGI’s From AI to ROI podcast series, host Fred Miskawi, Vice-President - AI Innovation Expert Services Lead at CGI, is joined by Steve Zemanick and Kevin Beaugrand, both Director, Consulting Expert in AI.Together, they explore the transformative impact of generative and agentic AI across the software development lifecycle (SDLC) — from coding and testing to deployment, operations, and scaling. The discussion covers where AI delivers measurable ROI, lessons learned and best practices from real-world implementation experiences. It also highlights how human and AI collaboration and agentic AI redefine how enterprise software is built, maintained and evolving.Discover how AI is transforming enterprises and government organizations. Visit cgi.com/ai for insights, resources, and news on AI-driven strategies.

In this episode of CGI’s From AI to ROI podcast, host Fred Miskawi, Vice President and Global AI Innovation Expert Services Lead at CGI, is joined by Imran Aziz, Senior Director of Product Management at UiPath, and Doug Vargo, Vice President of Emerging Technologies at CGI. Together, they explore the shift from “bots to brains”—that is, from traditional robotic process automation (RPA) to agentic artificial intelligence (AI)—and the strategic value this evolution brings to organizations. The discussion covers what constitutes agentic AI and provides real-world business applications across sectors. It also offers insights on navigating the “bots to brains” shift through a strong foundation in governance, data readiness and workforce transformation.Discover how AI is transforming enterprises and government organizations. Visit cgi.com/ai for insights, resources, and news on AI-driven strategies.

In this episode of CGI’s From AI to ROI podcast, Victor Foulk, Vice-President of Emerging Technologies at CGI Federal, sits down with Andrew Donaher, Vice-President at CGI Canada and lead for AI, Data and Analytics. Together, they unpack the evolving complexity of global supply chains and the transformative role of agentic AI.From regulatory compliance and intermodal logistics to human-centered automation, they share firsthand insights on how intelligent agents are enabling resilience, agility and sustainability. The conversation emphasizes the importance of data visibility, responsible AI governance and human-centered change management as organizations prepare for the future of intelligent supply chain ecosystems.Discover how AI is transforming enterprises and government organizations. Visit cgi.com/ai for insights, resources, and news on AI-driven strategies.

In this podcast episode of From AI to ROI, CGI’s Victor Foulk hosts a powerful discussion with Niklas Bläsing, Director Consulting Expert at CGI in Germany, and Sebastian Glock, Director of Product Marketing at Cognigy, on various high-impact agentic AI use cases across industries. The trio deep dives into how intelligent agents deliver real-time, context-aware support across channels—transforming both customer service and business operations. They examine how industries such as retail, government and logistics are leading the way, as well as how organizations can overcome challenges related to integration, governance and workforce readiness.In the conversation, the speakers reflect on the evolution of customer experience: moving away from rigid, robotic interfaces toward intuitive, human-like interactions that elevate customer satisfaction and reduce friction. From proactive outbound calls to hyper-personalized responses, agentic AI is unlocking the potential for meaningful service at scale.Discover how AI is transforming enterprises and government organizations. Visit cgi.com/ai for insights, resources, and news on AI-driven strategies.

As artificial intelligence (AI) continues to evolve, organizations are exploring the potential of agentic AI. In this episode of From AI to ROI, CGI’s Fred Miskawi, Andy Donaher and Cheryl Allebrand discuss how agentic AI differs from traditional robotic process automation (RPA) and more familiar forms of generative AI. The podcast also covers how enterprises can responsibly implement agentic AI,  while maintaining human guidance and ensuring that trust, transparency and quality assurance are integrated as part of a human-agent partnership management framework.The conversation explores key deployment considerations, the role of generative AI in data quality improvement, and the importance of aligning AI initiatives with business goals instead of just focusing on technology. Fred, Andy and Cheryl advocate for responsible and thoughtful integration of agentic AI into existing processes and working with a strategic implementation partner to navigate challenges.Discover how AI is transforming enterprises and government organizations. Visit cgi.com/ai for insights, resources, and news on AI-driven strategies.

CGI’s From AI to ROI podcast series features expert discussions on how AI drives change across organizations and how to achieve trusted outcomes. In this episode, host Helen Fang is joined by CGI experts Dr. Diane Gutiw and Andy Donaher to explore the topic of AI for good across three dimensions: environmental, social, and governance. Diane and Andy share insights and real-world examples of how AI helps to address societal challenges, improve organizational performance, and enhance well-being. This episode is part 2 of 2. For the latest information on CGI’s responsible use of AI principles and practices, read our 2024 Responsible AI Report, or visit Responsible AI on cgi.com.Discover how AI is transforming enterprises and government organizations. Visit cgi.com/ai for insights, resources, and news on AI-driven strategies.

CGI’s From AI to ROI podcast series features expert discussions on how AI drives change across organizations and how to achieve trusted outcomes. In this episode, host Helen Fang is joined by CGI experts Dr. Diane Gutiw and Andy Donaher to explore the topic of AI for good across three dimensions: environmental, social, and governance. Diane and Andy share insights and real-world examples of how AI helps to address societal challenges, improve organizational performance, and enhance well-being. This episode is part 1 of 2. Discover how AI is transforming enterprises and government organizations. Visit cgi.com/ai for insights, resources, and news on AI-driven strategies.

CGI’s From AI to ROI podcast series features expert discussions on how AI drives change across organizations and how to achieve trusted outcomes. In this episode, host Frederic Miskawi is joined by Nicholas Morel from Google and Dr. Diane Gutiw from CGI to reflect on the major AI advancements in 2024 and their implications for the future. They explore how organizations can use AI responsibly and effectively to achieve ROI, the critical role of AI governance, and the emerging trends expected to define 2025.Discover how AI is transforming enterprises and government organizations. Visit cgi.com/ai for insights, resources, and news on AI-driven strategies.