PODCAST · business
Full Cycle
by CLA
The new Full Cycle podcast brings you the great stories from inside the vended laundry industry and the perspective you need from outside the industry. A media offering from the Coin Laundry Association, Full Cycle aims to elevate the vended laundry industry through celebrating the success of the modern laundry entrepreneur.
Episodes
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Tide’s Laundromat Network Bets on a Stickier Guest Experience
Most people know Tide as the orange bottle on the shelf. Mike Trozzo, vice president of product and innovation for Tide Services, wants guests to see the bullseye as their one-stop shop for out-of-home laundry. In this episode, Trozzo explains how Tide’s 10-store laundromat network is built…
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Non-Profit Laundry for Good
In Flint, Michigan, Leo and Mio Robinson are proving that a laundromat can be about far more than washing clothes. Good Laundry, the nonprofit they built alongside their church, Good Church, grew out of a simple question they started asking their neighbors while serving hot meals during the early...
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Ken Wimberly on Turning Failure Into Laundry Luv's Community-First Model
Before Ken Wimberly became chief visionary officer and co-founder of Laundry Luv, he watched an $800,000 business go to zero — and had to call every investor to tell them so. On this episode of Full Cycle, host Matt DeWolf talks with Wimberly about the anxiety and depression that followed, the...
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Brian Wallace on CLA's Legislative Advocacy and the $7.4 Billion-Dollar Impact Report
On this episode of Full Cycle, host Matt DeWolf talks with Brian Wallace, president and CEO of CLA, The Laundry Association, about a side of the organization's work that rarely gets discussed: legislative and regulatory advocacy on behalf of laundromat owners. Wallace walks through CLA's new...
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Joe Ebanks on Turning an Accidental Laundromat Purchase Into a Growing Business
Joe Ebanks did not set out to become a laundromat owner. A real estate investor for more than 25 years, Ebanks was negotiating a home purchase from a woman named Linda when the deal fell through. Weeks later, Linda called with an unexpected offer: would he be interested in buying her laundromat...
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She Bought a Laundromat Because Doing Airbnb Laundry Got Too Expensive
Catherine Fisher never planned to enter the laundry industry. A longtime real estate agent in Corvallis, Oregon, she built a side business managing about a dozen Airbnb properties, a portfolio that produced an overwhelming amount of laundry. Towels, sheets, blankets and pillows piled up faster…
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Operation Laundry Chapter 3: It’s Open
In this episode of Full Cycle, host Matt DeWolf checks back in with Tim Johnson for the third installment of his series following the launch of Operation Laundry, a destination laundromat in Holland, Michigan. The earlier episodes covered Johnson's decision to leverage his 401(k) to fund the...
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Leaving Private Equity for Laundry
Host Matt DeWolf talks with Amy Knopf and Avi Robbins, co-founders of A+ Laundry in Atlanta, about leaving private equity careers to build a laundry business from the ground up. Knopf and Robbins both spent years in private equity before deciding to strike out on their own. Knopf's background is…
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Building Culture from the Ground Up with Kate Wolfe
Kate Wolfe came to the laundry industry the way many do, by following a thread of curiosity until it became a plan. A TikTok video about passive income sent her down a research rabbit hole, and within a year or two she had identified a laundromat near her home in Pennsylvania, arranged financing,...
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Building Culture from the Ground Up with Kate Wolfe
Kate Wolfe came to the laundry industry the way many do, by following a thread of curiosity until it became a plan. A TikTok video about passive income sent her down a research rabbit hole, and within a year or two she had identified a laundromat near her home in Pennsylvania, arranged financing,...
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From Corporate Ladder to Laundromat Franchise: Cathy Neilley on Building Spin Doctor
Cathy Neilley spent years working her way through corporate America, from clinical laboratory work at major New York hospitals to pharmaceutical sales, biotech management, and eventually e-commerce and product management at Johnson & Johnson. The training was excellent and the travel was broad…
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From Corporate Ladder to Laundromat Franchise: Cathy Neilley on Building Spin Doctor
Cathy Neilley spent years working her way through corporate America, from clinical laboratory work at major New York hospitals to pharmaceutical sales, biotech management, and eventually e-commerce and product management at Johnson & Johnson. The training was excellent and the travel was broad…
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Curiosity and Mentors Make the Difference for Two Women in Laundry Service
In this episode of Full Cycle, Matt DeWolf sits down with two women who have built long careers on the service and maintenance side of the laundry industry: Jennifer Gonzalez, Senior Manager of Service at Maytag Commercial Laundry, and Jackie McFeely, National Service Manager for Dependable…
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Curiosity and Mentors Make the Difference for Two Women in Laundry Service
In this episode of Full Cycle, Matt DeWolf sits down with two women who have built long careers on the service and maintenance side of the laundry industry: Jennifer Gonzalez, Senior Manager of Service at Maytag Commercial Laundry, and Jackie McFeely, National Service Manager for Dependable…
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From Instagram to Open Doors with Catherine Chalpin
Catherine Chalpin came to laundry the way a lot of people do these days: she saw something on Instagram, thought it looked manageable, and started doing her homework. What followed was about as fast a path from interest to open doors as you are likely to find. In this episode of Full Cycle…
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From Instagram to Open Doors with Catherine Chalpin
Catherine Chalpin came to laundry the way a lot of people do these days: she saw something on Instagram, thought it looked manageable, and started doing her homework. What followed was about as fast a path from interest to open doors as you are likely to find. In this episode of Full Cycle…
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Operation Landry Chapter 2: Community Engagement and Planning for People
We are checking in with Tim Johnson and his progress as he builds Operation Laundry. This is the second conversation and a lot has changed since the first one two months ago. Johnson is building Operation Laundry in Holland, Michigan, and the project is moving closer to the finish line. Johnson...
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Operation Landry Chapter 2: Community Engagement and Planning for People
We are checking in with Tim Johnson and his progress as he builds Operation Laundry. This is the second conversation and a lot has changed since the first one two months ago. Johnson is building Operation Laundry in Holland, Michigan, and the project is moving closer to the finish line. Johnson...
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Operation Laundry Chapter 1: Building from Nothing with Tim Johnson
On this episode of Full Cycle, Matt DeWolf sits down with Tim Johnson, founder of Operation Laundry in Holland, Michigan, for a conversation unlike most on the show. Tim's laundromat is not open yet, and this episode follows his journey in real time, offering a candid look at what it actually…
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Operation Laundry Chapter 1: Building from Nothing with Tim Johnson
On this episode of Full Cycle, Matt DeWolf sits down with Tim Johnson, founder of Operation Laundry in Holland, Michigan, for a conversation unlike most on the show. Tim's laundromat is not open yet, and this episode follows his journey in real time, offering a candid look at what it actually…
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A Major Investment in Laundry with Cents
In this episode of Full Cycle, Matt DeWolf sits down with Alex Jekowsky, founder and CEO of Cents, to discuss the company's recently closed Series C funding round, The round finalized at $140 million, and it is the largest outside investment the laundry industry has seen. The conversation covers...
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A Major Investment in Laundry with Cents
In this episode of Full Cycle, Matt DeWolf sits down with Alex Jekowsky, founder and CEO of Cents, to discuss the company's recently closed Series C funding round, The round finalized at $140 million, and it is the largest outside investment the laundry industry has seen. The conversation covers...
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Modernizing and Scaling a Family Laundry Business
Host Matt DeWolf sits down with Brian Henderson and Ian Gollahon, co-owners of Liberty Laundry and founders of Wash Dry Fold POS, to explore what it takes to run and grow a laundry operation. Brian Henderson went from studying chemistry to managing, and eventually purchasing, a chain of Oklahoma...
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Modernizing and Scaling a Family Laundry Business (VIDEO)
Host Matt DeWolf sits down with Brian Henderson and Ian Gollahon, co-owners of Liberty Laundry and founders of Wash Dry Fold POS, to explore what it takes to run and grow a laundry operation. Brian Henderson went from studying chemistry to managing, and eventually purchasing, a chain of Oklahoma...
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Lessons in Tenacity and Compassion from a Veteran Laundromat Owner
In this episode, host Matt DeWolf sits down with Cristina Iacobelli, owner of College Coin Laundry in Oceanside, Calif.. With over 31 years of experience in the laundromat industry, Cristina shares her journey from entering the business as a young mom, to running her laundromat solo for 25 years...
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Lessons in Tenacity and Compassion from a Veteran Laundromat Owner (VIDEO)
In this episode, host Matt DeWolf sits down with Cristina Iacobelli, owner of College Coin Laundry in Oceanside, Calif.. With over 31 years of experience in the laundromat industry, Cristina shares her journey from entering the business as a young mom, to running her laundromat solo for 25 years...
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Lessons From Lotta’s Laundry’s Unique Startup Path
Welcome back to Full Cycle, the podcast that explores the entrepreneurial spirit behind the laundry business. In this episode, host Matt DeWolf sits down with Beau Perra, the founder of Lotta's Laundry, a pickup and delivery laundry service on Bainbridge Island. Beau and his wife didn't come from...
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Lessons From Lotta’s Laundry’s Unique Startup Path
Welcome back to Full Cycle, the podcast that explores the entrepreneurial spirit behind the laundry business. In this episode, host Matt DeWolf sits down with Beau Perra, the founder of Lotta's Laundry, a pickup and delivery laundry service on Bainbridge Island. Beau and his wife didn't come from...
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Building a Unique Laundromat Experience in a Historic Bank
In this episode of Full Cycle, host Matt DeWolf and guest Jim Hohnstein take you on a journey through time and transformation. Jim Hohnstein shares the fascinating story of how he turned a historic 1907 bank building in Lafayette, Colorado, into a thriving, modern laundromat with a loyal customer...
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Building a Unique Laundromat Experience in a Historic Bank (VIDEO)
In this episode of Full Cycle, host Matt DeWolf and guest Jim Hohnstein take you on a journey through time and transformation. Jim Hohnstein shares the fascinating story of how he turned a historic 1907 bank building in Lafayette, Colorado, into a thriving, modern laundromat with a loyal customer...
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The Future of Recurring Revenue and Private Equity in the Laundromat Industry
In today’s special segment, "Laundry Leaders Unfolded," join CLA CEO Brian Wallace as he sits down with Alex Jekowsky, CEO of Cents. Discover why recurring revenue is the envy of so many businesses, and how memberships -once a novelty - are now becoming an essential part of creating dependable...
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Secrets to Making Customers Come Back Every Single Time with Amanda Sidell
Welcome to the very first episode of the newly rebranded Full Cycle podcast, formerly the PlanetLaundry podcast! Hosted by Matt DeWolf, this episode sets the stage for a fresh perspective on the laundromat industry—one that digs deep into the stories, insights, and innovations shaping both...
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Planet Laundry Podcast #65 - From Planet Laundry to Full Cycle: Revamping Industry Insights for the Future
Welcome to the final episode of the PlanetLaundry Podcast, a show that’s been a trusted voice for laundromat owners and industry professionals for years. Today, Matt DeWolf is joined by Brian Wallace, President and CEO of the Coin Laundry Association (CLA), to talk about a big transition: the...
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Planet Laundry Podcast Episode #64: How Events Like Clean Show Drive Innovation in the Laundry Industry With Brian Wallace
Welcome to another episode of the PlanetLaundry Podcast! In this episode, host Matt DeWolf sits down with Brian Wallace, CEO of the Coin Laundry Association, to unpack all the excitement and key takeaways from the recent Clean Show - the industry's premier event for laundromat owners, operators,...
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Planet Laundry Podcast Episode 63: Saichelle McNeill’s Nontraditional Laundry Business Story
On this episode of PlanetLaundry Podcast host Matt DeWolf sits down with Saichelle McNeill, founder of WashRoom Laundry in Charlotte, to explore a unique and resilient approach to the laundry industry. Saichelle’s journey is anything but conventional, after facing challenges re-entering the...
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PlanetLaundry Podcast Episode 62: Laundromats as Community Hubs with Marcia Spivey
Welcome to the PlanetLaundry podcast! In today’s episode, host Matt DeWolf sits down with Marcia Spivey, an inspiring entrepreneur who’s reimagining what a laundromat can mean for the community. Marcia isn’t just opening any laundromat—she’s building the Hub Laundromat Cafe in Detroit, a unique...
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PlanetLaundry Podcast Episode 61: AI is Showing Up in Laundry, Alex Jekowsky Shares his Insights
Welcome back to PlanetLaundry, the podcast where we bring you the most insightful stories and game-changing ideas from innovators within the laundry industry. In this episode, host Matt DeWolf sits down with Alex Jekowsky, co-founder and CEO of Cents, to dive deep into the world of artificial...
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PlanetLaundry Podcast, Episode 60: Hannah Chapman Shares Her Accelerated Path to Laundromat Ownership and the Power of Putting People First
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the official publication of CLA. In this episode, PlanetLaundry Editor Matt DeWolf chats with store owner Hannah Chapman, who operates WashBar based in Oklahoma. Chapman and her husband got into the industry just 4 years ago…
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PlanetLaundry Podcast, Episode 59: The House That Jake Built: A Conversation with Jake Barone of Laundry House in Brooklyn, N.Y.
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the official publication of CLA. In this episode, PlanetLaundry Editor Bob Nieman chats with store owner Jake Barone, who operates Laundry House in New York City. Barone is an entrepreneur, a real estate and construction...
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PlanetLaundry Podcast, Episode 58: Hitting the Spot: A Conversation with Multi-Store Owner Tyler Purcell of The Laundry Spot
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the official publication of CLA. In this episode, PlanetLaundry Editor Bob Nieman chats with laundry owner Tyler Purcell, who operates multiple laundromats within the Cincinnati market. Tyler is the co-owner of four,...
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Laundry Leaders Unfolded: An Interview with Alex Jekowsky of Cents
In this episode, Alex Jekowsky, CEO & Co-Founder of Cents, and Brian Wallace, CLA President & CEO, discuss the ways innovative technologies from other industries can be applied to laundry, such as upselling through add-ons and gamification. Alex shares the value of branding, advice for customer...
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Laundry Leaders Unfolded: An Interview with Mike Schoeb of Alliance Laundry System
Mike Schoeb, CEO of Alliance Laundry Systems, shares what has changed at Alliance in his 17 years and their accomplishments, such as growth outside the U.S., especially in Asia, South America and the Middle East. Mike and Brian discuss trends, such as reinvestment in the industry, attraction of a...
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PlanetLaundry Podcast, Episode 57: From the Heartland: How Travis Reed Built a Laundry Legacy at the ‘Crossroads of America’
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the official publication of CLA. In this episode, PlanetLaundry Editor Bob Nieman chats with veteran laundry owner Travis Reed, who operates multiple laundromats throughout Indiana. Reed grew up in the business – with his...
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PlanetLaundry Podcast, Episode 56: At the Helm: A Conversation with Incoming CLA Chair Rob Maes
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the official publication of CLA. In this episode, PlanetLaundry Editor Bob Nieman chats with Rob Maes, the owner of Express Laundry Centers, a four-store chain in the Houston area. In 2006, after more than 20 years in…
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Laundry Leadership Conversations with Girbau North America
In this episode, CLA President and CEO Brian Wallace sits down with Joel Jorgensen, Vice President of Sales at Girbau North American, to discuss trends in the laundry industry. Jorgensen joined Continental in 1997 as regional sales manager and later served as director of sales and marketing…
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PlanetLaundry Podcast, Episode 55: A Nest of Opportunity: An Interview with HappyNest Founder and CEO John MacKrell
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of CLA. In this episode, PlanetLaundry Editor Bob Nieman chats with John MacKrell, founder and chief executive officer of HappyNest, a national laundry pickup-and-delivery service brand. MacKrell, a former...
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PlanetLaundry Podcast, Episode 54: Quick and Clean: A Conversation with Jason Dodge of Quick Wash Laundromats
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the official publication of CLA. In this episode, PlanetLaundry Editor Bob Nieman chats with Jason Dodge, the owner of Quick Wash Laundromats, a three-store chain in Milwaukee, Wis. In addition, Jason has been active with…
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PlanetLaundry Podcast, Episode 53: Above the Clouds: An Interview with CleanCloud Co-Founders John Buni and David Griffith-Jones
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the magazine of CLA. In this episode, PlanetLaundry Editor Bob Nieman chats with John Buni and David Griffith-Jones, co-founders of CleanCloud, which is a leading point-of-sale and pickup-and-delivery software and management...
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PlanetLaundry Podcast, Episode 52: Just Vibing: A Conversation with Jamie Sewell of Clean Vibes Laundry Company
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the official publication of CLA. In this episode, PlanetLaundry Editor Bob Nieman chats with Jamie Sewell, the owner of Clean Vibes Laundry Company in Tampa, Fla. Jamie has more than a decade of experience in the commercial...
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PlanetLaundry Podcast, Episode 51: The Sky’s the Limit: A Conversation with Omer Khan of Skyline Laundromats
Welcome to the PlanetLaundry Podcast – brought to you by PlanetLaundry, the official publication of CLA. In this episode, PlanetLaundry Editor Bob Nieman chats with multi-store operator Omer Khan, co-owner of Skyline Laundromats, a four-store chain in the Atlanta metro area. Khan has partnered…
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ABOUT THIS SHOW
The new Full Cycle podcast brings you the great stories from inside the vended laundry industry and the perspective you need from outside the industry. A media offering from the Coin Laundry Association, Full Cycle aims to elevate the vended laundry industry through celebrating the success of the modern laundry entrepreneur.
HOSTED BY
CLA
CATEGORIES
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Frequently Asked Questions
How many episodes does Full Cycle have?
Full Cycle currently has 100 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is Full Cycle about?
The new Full Cycle podcast brings you the great stories from inside the vended laundry industry and the perspective you need from outside the industry. A media offering from the Coin Laundry Association, Full Cycle aims to elevate the vended laundry industry through celebrating the success of the...
How often does Full Cycle release new episodes?
Full Cycle has 100 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to Full Cycle?
You can listen to Full Cycle on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts Full Cycle?
Full Cycle is created and hosted by CLA.
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