Golf Business Podcast
by NGCOA
This is the Golf Business podcast brought to you by the National Golf Course Owners Association (NGCOA), the leading voice for today's owners and operators. Each episode features guests and discussions about some of the most important matters in our business. This podcast is supported by Yamaha Golf Cars, the official golf car partner of NGCOA.
Episodes
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Episode 104: Greg Nathan (CEO, National Golf Foundation)
Fresh off National Golf Day, Episode 104 of the Golf Business Podcast features NGCOA CEO Jay Karen and his special guest Greg Nathan, President & CEO of the National Golf Foundation, for a data-driven conversation on the current state of the golf economy, record participation growth and the...
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Episode 103: Jon Last (Sports & Leisure Research Group) | Bodo Seiber (Tagmarshal)
Description: Join in on this Golf Business LIVE conversation with Jon Last, founder and president of Sports & Leisure Research Group, as he sat down with NGCOA Sr. Director of Education Taylor Wall at Golf Business Conference 2026 and the 2026 PGA Show! Learn about the latest trends and data from...
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Episode 102: Tom Coyne (Golf Writer) | Steve Skinner (KemperSports)
Join in on this Golf Business LIVE conversation when NGCOA CEO Jay Karen welcomes acclaimed golf writer, editor, broadcaster, designer, and storyteller—and now course owner—Tom Coyne. Jay delves into the books that have shaped Tom's career, from his journey of playing golf in all 50 states to his...
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Episode 101: Evan Roosevelt (Old Tom Capital) | Lightspeed
Join in on this Golf Business LIVE conversation when Jay Karen (NGCOA CEO) welcomes special guest Evan Roosevelt, Co-Founder of Old Tom Capital, the leading investment firm focused entirely on the golf industry. Evan brings a unique perspective on where capital is flowing, what innovations are...
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Episode 100: Jay Karen (CEO, NGCOA) and Don Rea, PGA (President, PGA of America) | Tagmarshal
On a recent 'Golf Business LIVE', Jay Karen (CEO, NGCOA) and Don Rea, PGA (President, PGA of America) reacted to National Golf Day 2025 and gave updates on legislative items that were covered in D.C. that could impact your golf business. Hear updates on key items crossing Jay Karen's desk,...
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Episode 99: Paul Sullivan (Golf Digest + New York Times Contributor) | Toptracer + Reimagine Golf
Jay Karen (CEO, NGCOA) and Don Rea, PGA (President, PGA of America) cover the top stories and emerging headlines across the golf industry with special guest Paul Sullivan, an author, former New York Times columnist, and current Golf Digest contributor. Listen in as they dive into his recent…
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Episode 98: Don Rea + Jay Karen (2024 Recap) | Ronnie Miles (NGCOA)
Join Jay Karen (NGCOA CEO) and Don Rea, PGA (Owner, Augusta Ranch GC) as we put a bow on another eventful year in the golf industry. Not only is this the FINAL episode of 2024, but it's also the FIRST for Don Rea as President of the PGA of America. Find out what's on Don's radar, and the role...
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Episode 97: Ross Liggett + Del Ratcliffe (AI Conversation) | Mike Bremer (Relay)
Listen in as Jay Karen (CEO, NGCOA) and Don Rea, PGA (Vice President, PGA of America) welcome special guests Ross Liggett, Founder and Managing Partner at Metolius Golf, and Del Ratcliffe, COO of Pinnacle Golf Properties and President of CourseRev AI to the show. Listen in as they cover all…
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Episode 96: Bryan Bros | Jason Pearsall (Club Caddie)
Listen in as Jay Karen (CEO, NGCOA) and Don Rea, PGA (Vice President, PGA of America) welcome special guests Wesley and George Bryan to the show. The Bryan Brothers catapulted themselves to success by recording golf trick shots on their Youtube channel, eventually growing their audience to over...
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Episode 95: Lee Trevino | Chris Nowak (PGA HOPE)
BEST OF → For this special episode of the Golf Business podcast, listen in on a few of the highlights from an unforgettable Q&A at NGCOA's 2024 Golf Business Conference in Orlando, Fla., on January 24, 2024. National Golf Course Owners Association CEO Jay Karen welcomed golf legend and six-time...
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Episode 94: Greg Nathan (National Golf Foundation) | Lauren Dudding (Paylocity)
Description: Listen in as Jay Karen (CEO, NGCOA) and Don Rea, PGA (Vice President, PGA of America) recap a busy past few months, take a peek at what's in store for 2024, and sit down with special guest Greg Nathan, President and Chief Operating Officer of the National Golf Foundation (NGF). Jay,...
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Episode 93: Allison George + Del Ratcliffe (Owner to Owner) | Jason Pearsall (Club Caddie)
Listen in as Michael Williams sits down with Allison George, owner of Toad Valley Golf Course, and Del Ratcliffe of Ratcliffe Golf Services, as they dive into the ins and outs of golf operations at their respective courses. From late equipment deliveries to managing an unprecedented increase in...
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Episode 92: Eleanor Brown (Southworth Development) | Bryan Hunt (Toptracer)
Listen in as Michael Williams sits down with Eleanor Brown, Director of Sustainability at Southworth Development, as they dive into the exciting ways owner/operators can make their facilities more environmentally friendly. Recorded on the heels of Earth Day, listen in to learn about practical…
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Episode 91: Rep. Nancy Mace (SC-01) | Ken Reynolds (aboutGOLF)
Jay Karen (NGCOA CEO) and Don Rea, Vice President, PGA of America sit down with special guest Rep. Nancy Mace (SC-01) for the April 2023 edition of Golf Business LIVE. They'll fill you in on the latest industry news and trends, and preview the upcoming (and in-person) National Golf Day 2023.…
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Episode 90: Jeff Hoag + Justin Smith (Owner to Owner) | 100GROUP
Golf Business LIVE with Michael Williams returns with our fan favorite Owner-to-Owner segment! Listen in as Michael checks in with Jeff Hoag of Scott Lake Golf Course and Justin Smith of Olde Homestead Golf Club to see how they are managing their golf operations during the cold winter months.…
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Episode 89: Steve Tanner (PGA Player Engagement) | Jonathan Wride (Supreme Golf)
It's the first Golf Business Podcast of 2023! We kick things off with a talk about all things player engagement in our Inside Golf Business segment! Host Michael Williams sits down with PGA of America's Steve Tanner to discuss how teaching programs for golfers of all ages are specifically geared…
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Episode 88: Seth Waugh (CEO, PGA of America) | Matt Pringle (USGA)
Jay Karen (NGCOA CEO) and Don Rea, Vice President, PGA of America sit down with PGA of America's CEO Seth Waugh on a recent Golf Business LIVE! Hear what's on the PGA's radar in 2023 (+ beyond), his vision for the golf industry, near-term challenges and opportunities, and much more. Then, for…
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Episode 87: Whitey O'Malley + Cathy Harbin (Owner to Owner) | Tagmarshal
Listen in as Michael Williams sits down with Whitey O'Malley, Saddleback Golf Club, CO and Cathy Harbin, Pine Ridge Golf Course, TX to discuss current operations at their clubs and the challenges they faced this year. From record droughts to supply and demand delays, learn how these veteran...
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Episode 86: John Brown (GreatLIFE) | Anthony Robinson (Golf Surprize)
Listen in as Jay Karen (NGCOA CEO) and Don Rea, PGA (Secretary, PGA of America) chat with special guest John Brown, CEO of GreatLIFE Golf. Find out what's in store for one of the nation's largest MCOs and we'll touch on other critical golf operation issues, including an overview of where the...
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Episode 85: Joe Beditz (National Golf Foundation) | 100GROUP
Listen in as Jay Karen (NGCOA CEO) and Don Rea, PGA (Secretary, PGA of America) chat with Joe Beditz, President & CEO of the National Golf Foundation. What are the industry trends surging to the top of NGF's radar – and how will they affect your golf operations? Joe, Jay and Don discuss the...
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Episode 84: Allison George + Jeff Hoag (Owner to Owner) | PGA Career Services
Michael Williams hosts our second Owner to Owner segment of 2022 (01:13 - 27:30). Listen in as Allison George of Toad Valley Golf Course and Jeff Hoag of Scott Lake Golf Club cover the latest and greatest at their facilities – as well as challenges they're facing as the summer season is…
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Episode 83: Ronnie Miles (NGCOA) | Whitney Pennell (RCS Hospitality)
Hear from Ronnie Miles, NGCOA's Sr. Director of Advocacy, (1:15 – 23:00) as he chats with Michael Williams to recap the key points addressed to lawmakers during National Golf Day 2022 and spotlight other critical legislation on NGCOA's Advocacy radar that course operators should stay aware of –...
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Episode 82: Rhett Evans (CEO, GCSAA) | Shaun Hansen (Toptracer)
Hear from Rhett Evans, CEO of the GCSAA, (1:00–38:45) as he chats with NGCOA CEO Jay Karen and Secretary of the PGA of America Don Rea. Learn how the GCSAA is continuing to lead the way on sustainability, including providing operators and lawmakers with critical science-based data to combat...
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Episode 81: Rock Lucas + Del Ratcliffe (Owner to Owner) | Steve Tanner (PGA Jr. League)
Hear from course owners Rock Lucas of Charwood Golf Club and Del Ratcliffe of Ratcliffe Golf Services (00:45–21:15) as they highlight challenges they're noticing early in 2022, as well as opportunities on the horizon. In our first "Owner to Owner" chat of the year, learn how Rock and Del are...
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Episode 80: Jim Daily + Adam Besvinick (LinksDAO) | Jason Pearsall (Club Caddie)
Hear from the founders of the new crypto-based LinksDAO (1:15 - 47:45) during their recent appearance on Golf Business LIVE with NGCOA CEO Jay Karen and Secretary of the PGA of America Don Rea. Jim Daily and Adam Besvinick discuss crypto's unmistakable emergence in the golf industry, and share...
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Episode 79: Will Robins (Owner, WRGolf Coaching) | Chris Novak (PGA HOPE)
Hear from renowned golf instructor Will Robins (1:45 - 34:00) during his recent appearance on Golf Business LIVE with NGCOA CEO Jay Karen and Secretary of the PGA of America Don Rea. Find out Will's take on the current state of golf facility instruction and his vision for future coaching models,...
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Episode 78: Golf Business Conference Sponsors: Tony Schaffer, President, HALO DAS ; Ken Reynolds, VP Sales and Marketing, aboutGOLF
In this House Chat segment, Tony Schaffer, President, HALO DAS discusses HALO DAS wireless solutions to take your facility to the next level when it comes to operational efficiency and the delivery of outstanding customer experiences. Today's staffing challenges and customer expectations demand...
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Episode 77: Owners Allison George, Toad Valley Golf Course, Iowa and Rock Lucas, Charwood Golf Club, South Carolina; Ben Vainer, Founder & CEO, Tee Commerce
In this Owner to Owner segment, Allison George, Toad Valley Golf Course, Iowa and Rock Lucas, Charwood Golf Club, South Carolina talk about labor challenges at golf courses, creative solutions, and how they are working to support high demand, and their view towards 2022. In this Inside Golf...
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Episode 76: Anthony Robinson, Founder & CEO, Golf Surprize; Loretta Raftery, Founder & Managing Partner, Raftery Law Group, Manhattan Beach, CA
In this Inside Golf Business segment, NGCOA Partner Golf Surprize Founder & CEO, Anthony Robinson shows you how to thank your customers for every purchase they make, create loyalty, and grow your revenue and database. Whether daily rounds, tournament rounds, merchandise, food & beverage, range...
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Episode 75: Cathy Harbin, PGA, LPGA, Pine Ridge Golf Course, NGCOA Board Member & Del Ratcliffe, PGA, Ratcliffe Golf Services; Lucas Boyd, President of Boyd, Shackelford, Barnett & Dixon, LLC (BSBD Group) & Matt Brost, EVP of BSBD Group
In this Owner to Owner segment, Cathy Harbin, PGA, LPGA , Pine Ridge Golf Club, NGCOA Board of Directors Secretary, and At-Large Director for the PGA Board of Directors along with Del Ratcliffe, PGA, Ratcliffe Golf Services, Inc, NC and 2021 NGCOA Don Rossi Award dig into motivating and gaining...
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Episode 74: Bodo Sieber, CEO Tagmarshal & Joey Walters, General Manager, Tagmarshal; Jeff Price, Chief Commercial Officer of the PGA of America & Charles Dillahunt, Strategic Adjunct to the Chief Executive & Chief People Officer for the PGA of America
In the House Chat segment, on-course optimization experts Bodo Sieber, CEO Tagmarshal and Joey Walters, General Manager, Tagmarshal, our newest NGCOA partners, share their insights into how top golf courses like Valhalla, Bandon Dunes, Cog Hill, Baltusrol, Olympia Fields and others, use data and...
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Episode 73: Whitey O'Malley, Saddleback Golf Club, CO, and Justin Smith, Olde Homestead Golf Club; Jason Pearsall, CEO of Club Caddie.
In this Owner to Owner segment Whitey O'Malley, Saddleback Golf Club, CO and Justin Smith, Olde Homestead Golf Club, PA discuss the surge in play they are experiencing at their courses, supporting charitable golf events, pricing, and actions they are taking to capitalize on play at their...
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Episode 72: Justin Apel, Executive Director, Golf Course Builders Association: John Brown, CEO of Brown Golf Management and GolfBack
In this House Chat segment, Justin Apel, Executive Director of the Golf Course Builders Association (GCBAA) discusses the valuable assets and information their organization brings to golf course owners and operators. In this Inside Golf Business segment, John Brown, CEO of Brown Golf Management…
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Episode 71: Allison George, Toad Valley Golf Course, Iowa and Jeff Hoag, Scott Lake Golf & Practice Center, Michigan; Kelly Gilley, PGA & Chris Kulinski, PGA, PGA Career Services
In this owner to owner segment, Allison George of Toad Valley Golf Course and Jeff Hoag, Scott Lake Golf & Practice Center discuss golf at their facilities coming out of a year of Covid, the high-demand and interest in golf. Where will the staff come from to support unprecedented levels of play…
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Episode 70: Jim Koppenhaver, Founder & President, Pellucid Corp: David Young, CEO of Cadre Health
In this House Chat segment, Jim Koppenhaver, Founder & President of Pellucid Corp provides a detailed overview of the new Golf Market Research Center (GMRC) Pellucid he created with Stuart Lindsay, Principal, Edgehill Golf Advisors. The GMRC provides facility comparative reporting and…
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Episode 69: Don Rea, PGA, Augusta Ranch Golf Club, Secretary of the PGA of America & Cathy Harbin, PGA, LPGA, Pine Ridge Golf Course, NGCOA Board Member and At-Large Director, PGA Board of Directors; Mike McCartin, Founder, National Links Trust & Tim Kre
In this Owner to Owner segment, Don Rea, PGA, Augusta Ranch Golf Club and Secretary of the PGA of America, along with Cathy Harbin, PGA, LPGA - Pine Ridge Golf Club, NGCOA Board of Directors Secretary, and At-Large Director, PGA Board of Directors, discuss the use of newer technologies to enhance...
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Episode 68: Steve Tanner, PGA of America Director of League Golf; Whitey O'Malley, Saddleback Golf Club, CO & Justin Smith, Olde Homestead Golf Club, PA.
In this Inside Golf Business segment, we welcome our partner the PGA of America and Steve Tanner, Director of League Golf, as he shares how PGA Jr. League drives significant engagement and value to host facilities. In this Owner to Owner segment Whitey O'Malley, Saddleback Golf Club, CO and…
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Episode 67: Mike Ketterman & Dave Barton; Del Ratcliffe & Rock Lucas
In this edition of House Chat, Dave Barton, NGCOA Director of Education & Editor of Golf Business Magazine and Mike Ketterman, NGCOA Director of Corporate Sponsorships, discuss the upcoming 2021 Golf Business Conference, to be conducted Jan 25-27 on the front end of the PGA Show Virtual…
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Episode 66: Steve Jubb, Accessible Golf; Jay Karen, CEO, NGCOA
In this Inside Golf Business Edition, Steve Jubb, Executive Director of the National Alliance for Accessible Golf, discusses inclusion and their mission "... to increase participation of people with disabilities in the game of golf", offering resources to those with disabilities and golf…
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Episode 65: Allison George & Rock Lucas; George Cooper, Forbes Tate
This Owner to Owner segment features Allison George, Toad Valley Golf Course, IA and Rock Lucas, Charwood Golf Club, SC discussing the past year and what they can incorporate and apply in 2021 from what transpired in 2020. In this House Chat segment, George Cooper, Partner, Forbes Tate Partners...
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Episode 64: Charlie Garrison; Shawn Six & Jay Andersen - C&B
In this Inside Golf Business, Charlie Garrison, one of the two founding brothers of Garrison Brothers Distillery, Hye, TX, will discuss injecting energy and creative "to go" solutions into your spirits program. In this House Chat segment,Shawn Six, Principal, Industry Insights, Inc, Dublin, OH, &...
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Episode 63: Don Rea, PGA & Jeff Hoag; Tim Ummel - Give Virtual Care
In this owner to owner segment Don Rea, PGA, Augusta Ranch Golf Club, AZ and recently elected Secretary of the PGA of America and Jeff Hoag, Scott Lake Golf and Practice Center, MI. discuss operational diligence as Covid lingers to ensure safe social distancing practices are still observed to...
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Episode 62: J. Last, Sports & Leisure Research; G. Cooper, Forbes Tate
In this Inside Golf Business segment, Jon Last, President, Sports and Leisure Research Group discusses the focus of their Back to Normal Barometer research, insights from that research, and what they are learning about golfers and implications for golf course operators and the "surge". Where is…
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Episode 61: Cathy Harbin & Rock Lucas; Summer Greene - Reems Creek GC
In this Owner to Owner segment, Cathy Harbin, Pine Ridge Golf Course TX, and Rock Lucas, Charwood Golf Club, SC discuss new projects, such as Toptracer installation, operations and new customers at their properties. In this House Chat segment, new NGCOA Member Summer Greene, Co-owner (with Pam...
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Episode 60: Jim Ehret, Ehret Club Consulting; Beth Milito, NFIB
In this Inside Golf Business segment, Jim Ehret, Ehret Club Consulting, will touch upon current trends in capital expenditures clubs are planning including golf simulation and gaming, business centers, practice areas, dining options and more. In this Advocacy segment, Beth Milito, Senior…
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Episode 59: Allison George, Del Ratcliffe; RevCon & 9-eighteen
This owner to owner segment features Allison George, Toad Valley Golf Course, IA and Del Ratcliffe, Ratcliffe Golf Services, Charlotte, NC discussing current operations at their courses with a look ahead to what's next. This House Chat segment features Cale McLellan, Founder of 9-eighteen and Bob...
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Episode 58: Larry Hirsh, Golf Prop Analysts; Cativa CBD - RevCon 2020
In this Inside Golf Business segment, Larry Hirsh, Golf Property Analysts, discusses the current state of the golf course market coming out of the Coronavirus pandemic as we approach 2021. In this House Chat segment, Johnny Garcia, CEO and Luisa Worrel, COO from RevCon sponsors Cativa CBD will...
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Episode 57: Whitey O'Malley & Justin Smith; R. Miles & J. Williams
In this Owner to Owner segment Whitey O'Malley, Saddleback Golf Club, CO and Justin Smith, Olde Homestead Golf Club, PA discuss current operations at their clubs and efforts make the best of 2020 as possible. In this House Chat segment, Ronnie Miles and Jared Williams, NGCOA Co-Directors of...
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Episode 56: Adam Heieck; Dave Barton & Mike Ketterman
In this Inside Golf Business Edition, Adam Heieck, CEO of Youth on Course, will discuss their efforts to provide affordable golf to youths, growth of the game and the benefits to courses that provide Youth on Course opportunities. In this edition of House Chat, Dave Barton, NGCOA Director of...
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Episode 55: Allison George & Don Rea; Cathy Harbin
In this owner to owner segment, Don Rea, Augusta Ranch Golf Club, AZ and Allison George, Toad Valley Golf Course, IA discuss current operations and the bounce back and surge in golfers at their courses coming out of COVID. In this house chat segment, Cathy Harbin of Pine Ridge Golf Course will...
About this show
This is the Golf Business podcast brought to you by the National Golf Course Owners Association (NGCOA), the leading voice for today's owners and operators. Each episode features guests and discussions about some of the most important matters in our business. This podcast is supported by Yamaha Golf Cars, the official golf car partner of NGCOA.
Hosted by
NGCOA