Group Dentistry Now Show: The Voice of the DSO Industry

PODCAST · health

Group Dentistry Now Show: The Voice of the DSO Industry

We bring you dental support and emerging dental group practice analysis, conversation, news and events. Listen to leaders in the DSO and emerging dental group space talk about their challenges, successes and what they see as the future of group dentistry. To read all of our articles and learn about all industry events, please visit GroupDentistryNow.com. Looking for a job or have a job to fill? Visit JoinDSO.com. We hope you enjoy today's show!

  1. 100

    Revolutionizing the Dental Conference: The Smile Together Experience – Use Code GDN26 for an Additional $500 Benefit

    Aaron Pugh & Scott Johnson from Together Media discuss Smile Together's unique hosted buyer event with one-to-one meetings & much more. The two share:  What makes Smile Together unique & what to expect Event details: October 1-3 in Las Vegas Special benefits for GDN's audience:  code GDN26 DSOs, emerging dental groups and solo practices can register at https://www.smiletogetherlive.com/ . Up to $600 flight reimbursement, up to 3 nights hotel covered, additional perks and if you use code GDN26 you receive and additional $500 benefit.  You can also connect with Scott Johnson on LinkedIn: https://www.linkedin.com/in/scott-johnson-54ba923/ or Aaron Pugh: https://www.linkedin.com/in/aaron-pugh-705b65/ .   

  2. 99

    Insider Information on the 2026 Dykema DSO Conference - Use Code GDN26 to Save $250

    Brian Colao, Member & Director of the Dental Service Organizations for Dykema joins the show to share details about the 13th annual Dykema DSO Conference that you won't learn about anywhere else. Brian shares: The current state of the industry What to expect at the Dykema conference  Save $250 with code GDN26 Don't wait. Register now at https://dso.pub/Dykema26  The 2026 Dykema DSO conference takes place in Aurora, CO at the Denver Gaylord Rockies, July 15 - 17. 

  3. 98

    A CEO's Perspective on the Future of Dentistry. An in-depth interview with Paul Keel of Envista.

    Paul Keel, CEO of Envista with his over 20 years of experience in the dental industry discusses: Digitization transforming dentistry The growth of DSOs and dental groups Despite short-term volatility dentistry remains strong To learn more about Envista visit: https://envistaco.com/en To learn more about Envista's portfolio visit: https://envistaco.com/en/businesses  

  4. 97

    Revolutionizing Orthodontic Diagnostics: How AI is Transforming DSO Workflows and Patient Outcomes

    Danny Abraham, CEO & Founder of Orca Dental AI & CephX joins the show and discusses: AI revolutionizing ortho diagnostics & workflow AI will become standard of care in orthodontics ROI from efficiency, outcomes & legal protection To learn more about CephX visit: https://cephx.com/ To contact Danny you can email him here: [email protected]      

  5. 96

    On the Road in MN with Park Dental Partners. Building a Doctor-Led Publicly Traded Dental Organization.

    Pete Swenson, CEO, Dr. Alan Law, Chief Clinical Officer, Specialty & Dr. Christopher Steele, Chief Clinical Officer, General Practice share Park Dental Partners story. Key takeaways include: timeline: from two dentists to NASDAQ doctor ownership & governance long-term strategy  Make sure to watch the video podcast version of this episode. Where we visit several Park Dental practices and sit down for an interview in their resource group office.  To learn more visit https://parkdentalpartners.com/

  6. 95

    The Future of AI in Dentistry with OpenAI's CFO, The Smilist's President & SGA Dental Partners' CIO

    In the special episode Jane Levy, CEO of PlanForward interviews Sarah Friar, CFO of OpenAI. Jane then joins Phil Toh, President of The Smilist & Ron Kerensky, CIO of SGA Dental Partners to discuss: The rapid evolution of AI in healthcare & dentistry HIPAA compliance and data security Job roles evolving vs. disappearing To learn more about PlanForward and their membership platform visit: https://www.planforward.io/ you can also email Jane Levy at [email protected] To learn more about The Smilist visit: https://thesmilist.com/ or connect with Phil Toh at [email protected]  To find out more about SGA Dental Partners visit: https://sgadental.com/ or reach out to Ron Kerensky at [email protected]  To stay up to date on OpenAI visit: https://openai.com/ or you can follow Sarah Friar on LinkedIn here: https://www.linkedin.com/in/sarah-friar/  

  7. 94

    Revolutionizing DSO Hygiene Workflows with TurboCR: The Game-Changing Calculus Remover.

    Welcome to The Group Dentistry Now Show: The Voice of the DSO Industry! Katelyn Short, DSO Manager at Essential Dental Systems & Shawna Greer, RDH of The Try RDH explore: Hygiene workflow Reduce scaling time with TurboCR Standardization across multiple locations To learn more about Essential Dental Systems and TurboCR  visit: https://www.edsdental.com/ and https://edsdental.com/Turbo-CR/index.html If you would like to connect with Katelyn Short you can email her at [email protected] . If you have questions or would like to connect with Shawna Greer, RDH you can email her at [email protected] or follow her on Instagram at https://www.instagram.com/thetryrdh/ . Subscribe to our channel for more episodes and stay updated on the latest DSO news, insights, and events! If you like our podcast, please give us a ⭐⭐⭐⭐⭐ review on iTunes https://apple.co/2Nejsfa and a Thumbs Up on YouTube.

  8. 93

    Continuous Threat Evaluation: New Lessons for DSOs

    Welcome to the second episode of Group Dentistry Now & Black Talon Security's Dental Cyber Watch Live. As cyber threats evolve from basic extortion to destructive warfare, Dental Service Organizations face an entirely new landscape of risk. In episode two of Dental Cyber Watch Live, Gary Salman (CEO, Black Talon Security), Brian Colao (Director of Dykema's DSO Industry Group), Michael Friguletto (CEO, Beacon Oral Specialists), and Bill Neumann (CEO, Group Dentistry Now) unpack recent high-profile breaches and discuss how DSOs must adapt. The clear message for dental groups of all sizes: annual security checks are no longer enough.  

  9. 92

    Elite Dental Partners' Revolutionary Path to Ownership: EliteVantage Changes the DSO Game

    Dr. Victoria Yu, CEO of Elite Dental Partners, and Andy Steuerman, VP of Golub Capital reveal how they're disrupting the dental industry with EliteVantage - a groundbreaking program that offers dentists 51% ownership without writing a check. We explore: The evolution of DSOs The challenges facing new graduates drowning in debt Creating a modern path to equity & practice ownership To learn more about Elite Dental Partners & the EliteVantage program visit: https://www.elitedentalpartners.com/ Thank you to Reach for sponsoring this podcast. For all your virtual assistant needs visit https://www.getreach.co/

  10. 91

    Revolutionizing Dental Equipment Ownership: The TotalOp Solution That's Changing How DSOs Scale

    Heather Trombley, President & COO of DentalEZ, Jinesh Patel, Cofounder & CEO of UpTime Health and Dr. Scott Kalniz, CEO of Kalniz Consulting discuss: Shift from large capital purchases to predictable monthly subscriptions Smart connected equipment = predictive maintenance DentalEZ, Uptime Health & Darby partnership Much more To learn more about TotalOP visit https://dentalez.com/ & click on the TotalOp link.  To learn more about Uptime Health visit https://www.uptimehealth.com/ Connect with Dr. Scott Kalniz on LinkedIn - https://www.linkedin.com/in/scott-kalniz/  

  11. 90

    Maximizing Clinical Productivity with Dr. Sunny Pahuja and the Isolite System from Zyris.

    Dr. Sunny Pahuja, Founder of the Dental Investment Group & Lifetime Smiles shares his knowledge and discusses: Investments & Operational Solutions Clinical Efficiency Tools like the Isolite System Tips for Young Clinicians & Seasoned Doctors The Dental Investment Group  To learn more about the Isolite system visit - https://www.zyris.com/isolite-systems/  To join 26K+ dentists in the Dental Investment Group visit - https://www.facebook.com/groups/dentalinvestmentgroup/    

  12. 89

    From Analog to Digital: Scaling Technology in Group Dentistry with Dandy & Ladd Dental Group

    Joe Lynch, Head of Go to Market at Dandy & Dalton Albertin, Director of Marketing & Business Development at Ladd Dental Group share their thoughts on: change management: analog to digital clinician-led digital transformation technology = retention, recruiting & efficiency To learn more about the world's largest digital dental lab, Dandy visit https://www.meetdandy.com/ To learn more about Ladd Dental Group visit https://ladddental.com/ Subscribe to our channel for more episodes and stay updated on the latest DSO news, insights, and events! If you like our podcast, please give us a ⭐⭐⭐⭐⭐ review on iTunes https://apple.co/2Nejsfa and a Thumbs Up on YouTube.  

  13. 88

    The Clear Path: Mastering Aligner Therapy in DSOs with Dr. Christina Blacher & Angela Severance RDA

    Dr. Christina Blacher, Founder of Christina Blacher Consulting & Angela Severance, RDA, Training & Education Manager for DSOs at Ivoclar discuss: Education as a strategy not an event Standardizing treatment planning & materials Digital workflow integration Clear aligner therapy focused on function & oral health Access Ivoclar's Learning Pathways: free on-demand webinar series for DSOs - https://dso.pub/4jtCvNj Email Angela Severance, RDA: [email protected] LinkedIn: https://www.linkedin.com/in/angela-severance/ To learn more about Dr. Christina Blacher or to contact her you can visit her website: https://www.drchristinablacher.com/ LinkedIn: https://www.linkedin.com/in/christinadean/  Instagram: https://www.instagram.com/queenofinvisalign/  

  14. 87

    Revolutionizing Dental Imaging: The PDS Health & SOTA Cloud Partnership

    Mostafa Khairzada, VP of Innovations & Product Development at PDS Health and Dustin Johnson, Co-Founder & CTO of SOTA Cloud discuss their recent partnership. They share thoughts on: Changing imaging software The importance of interoperability & integration Clinical workflow & user experience To learn more & schedule a demo visit https://www.sotacloud.com/ and click the Get a Demo button on the top right.  You can also connect with Dustin Johnson on Linkedin - https://www.linkedin.com/in/johnson-dustin/  To learn more about PDS Health visit https://www.pdshealth.com/ Connect with Mostafa Khairzada on Linkedin https://www.linkedin.com/in/innovateit/

  15. 86

    Results of the 2025 Dental Consumer Financing Survey with Alphaeon Patient Financing & More

    Tony Seymour, President, Tate Roark, VP of Dental Enterprise & Amy Mendoza, Chief Marketing Officer of Alphaeon Patient Financing share: What is most important to patients when financing What is the #1 healthcare service patients will finance? % of patients that have delayed dental care due to cost More results & data points from survey To learn more please visit https://www.myalphaeoncredit.com/ or https://alphaeon.com/  You can also reach Tate Roark at [email protected] or find him on Linkedin at https://www.linkedin.com/in/tate-roark-51358331/ Subscribe to our channel for more episodes and stay updated on the latest DSO news, insights, and events! If you like our podcast, please give us a ⭐⭐⭐⭐⭐ review on iTunes https://apple.co/2Nejsfa and a Thumbs Up on YouTube.

  16. 85

    From Remote Australian Dentist to DSO Education Revolutionary: How Aviation Training Principles Are Transforming Dental Education

    Dr. Lincoln Harris, Founder and CEO of Ripe Global, shares his remarkable journey from practicing in remote Australia to revolutionizing dental education for DSOs across America. He discusses: Aviation principles & simulation technology Performance-based learning Measuring educational success & EBITDA growth To learn more visit https://www.ripeglobal.com/ You can also reach out to Dr. Roshan Parikh at [email protected] , Dr. Lincoln Harris at [email protected] or Kim Toovey at [email protected] Don't miss part two of this conversation featuring chief clinical officers sharing their real-world training results. Subscribe to our channel for more episodes and stay updated on the latest DSO news, insights, and events! If you like our podcast, please give us a ⭐⭐⭐⭐⭐ review on iTunes https://apple.co/2Nejsfa and a Thumbs Up on YouTube.      

  17. 84

    Executive Accountability: The New Standard for DSO Cybersecurity

    Welcome to the first episode of Group Dentistry Now & Black Talon Security's Dental Cyber Watch Live.  As cybersecurity incidents rise in frequency and complexity, the burden of defense has shifted from the server room to the boardroom. In this first video episode, Gary Salman (CEO, Black Talon Security), Shawn Manis (CIO, Chord Specialty Dental Partners), and Bill Neumann (CEO, Group Dentistry Now) discuss why executive accountability is the defining theme for DSOs of all sizes in 2026. The trio discusses: The Accountability Inflection Point Breaking Down Silos Cyber Risk Rating Proactive vs. Reactive  To learn more visit https://www.blacktalonsecurity.com/     

  18. 83

    A clinician-first diagnostic AI strategy. A conversation with Overjet AI & mydentist.

    Dr. Nyree Whitley, Chief Clinical Officer at mydentist & Dr. Gordon Barfield, Senior Clinical Manager at Overjet discuss: What a clinician-first diagnostic strategy looks like The dental regulatory & clinical environment in the UK Advice for clinical leaders evaluating AI in dentistry Much more To learn more about Overjet AI you can visit https://www.overjet.com/ and book a demo or connect with Dr. Barfield on Linkedin - https://www.linkedin.com/in/gordon-barfield-dds-ms-676a9516/ To learn more about mydentist you can visit https://www.mydentist.co.uk/ or connect with Dr. Whitley on Linkedin - https://www.linkedin.com/in/nyree-whitley-2a85b85a/  Subscribe to our channel for more episodes and stay updated on the latest DSO news, insights, and events! If you like our podcast, please give us a ⭐⭐⭐⭐⭐ review on iTunes https://apple.co/2Nejsfa and a Thumbs Up on YouTube.  

  19. 82

    Navigating the Intersection of Technology and People in Revenue Cycle Management

    Nina Lewis, Vice President of RCM at Zimworks & SupportDDS joins the show to discuss: RCM & its impact on cash flow Leveraging tech & human capital KPIs to measure for healthy RCM To learn more, email Nina here - [email protected] or book a discovery call here - https://supportdds.com/book-discovery-call/

  20. 81

    Quality, Efficiency, and Risk Management: The Case for Single Patient Use Instruments in Dentistry

    This is a must episode for clinical directors, dentists, dental assistants and hygienists. Walter Parra, VP of Marketing & Sales at Microcopy shares his thoughts: The Evolution of Single Patient Use (SPU) Products Quality and Customer Service as Differentiators Understanding the Needs of Group Practices To learn more visit https://microcopydental.com or contact Walter Parra at [email protected] 

  21. 80

    Dr. Aman Kaur & Dr. Greg White Discuss the 2026 Women in DSO Empower & Grow Event

    Dr. Aman Kaur, Founder & President of Women in DSO & Dr. Greg White, CEO of Pepperpointe Partnerships discuss: Empower & Grow - March 5-7 Rise & Lead Program Upcoming Global Summits Much More Save 20% by using code GDN26 on registration here - https://dso.pub/WDSO26 To learn more about Women in DSO visit - https://womenindso.org/    

  22. 79

    Dr. Aman Kaur & Dr. Greg White Discuss the 2026 Women in DSO Empower & Grow Event

    Dr. Aman Kaur, Founder & President of Women in DSO & Dr. Greg White, CEO of Pepperpointe Partnerships discuss: Empower & Grow - March 5-7 Rise & Lead Program Upcoming Global Summits Much More Save 20% by using code GDN26 on registration here - https://dso.pub/WDSO26 To learn more about Women in DSO visit - https://womenindso.org/    

  23. 78

    The Best Strategies for Maximizing Value in Dental Real Estate Investments

    AJ Peak, Founder of Peak Dental Services and CEO of Health Wealth Capital joins the show and discusses: His Journey Scaling Peak Dental  Understanding Sale-leasebacks Leverage RE to Unlock Capital, Fund Growth & Maximize Valuations.  To learn more visit - https://www.healthwealth.capital/ To contact AJ Peak directly you can email him at [email protected]  

  24. 77

    Dr. Sameer Puri, Chief Clinical Officer of Imagen Dental Partners Discusses AI

    Dr. Sameer Puri, Chief Clinical Officer of Imagen Dental Partners joins the GDN Show. He discusses: The Rise of Imagen Dental Partners Piloting, Evaluating & Implementing Diagnostic AI The Future of Technology & AI in Dentistry Thank you to Overjet AI for sponsoring this episode. To learn more about Overjet visit - https://www.overjet.com/ or schedule a demo here - https://dso.pub/OverjetDemo To learn more about Imagen Dental Partners visit https://www.imagendentalpartners.com/ You can also reach out to Dr. Puri for more information on both Overjet AI & Imagen Dental Partners here - [email protected]     

  25. 76

    The evolution of dental bonding agents. 2026 clinical insights from Dr. Matthew Miller, Assoc. Professor, UNC.

    Dr. Matthew Miller, Associate Professor, Department of Restorative Sciences, UNC Adams School of Dentistry joins the GDN Show. Dr. Miller takes us through the evolution of dental bonding agents and highlights today's innovations. He discusses: history of bonding agents simplicity, strength & universal use technique & education much more To contact Dr. Matthew Miller: Email: [email protected] Learn more about OptiBond Universal 360: Visit https://www.kerrdental.com/en-us or go to https://dso.pub/360.

  26. 75

    2025 Year End DSO Declassified with Kim Larson

    Kim Larson shares her thoughts with Bill Neumann in this end of year DSO industry discussion. Topics include: Top articles, trends & podcasts of the year on GDN Emerging Dental Groups to Watch award update GDN's new Insider Access Event deep dive Much more  Thank you to all of our loyal emerging dental group & DSO viewers, listeners and readers. A big thank you to our advertisers and our editorial board. Happy 2026. 

  27. 74

    Looking Ahead: The Future of Group Dentistry with the AADGP & Lavender Dental Group

    Dr. Mark Sivers, Partner of Aligned Dental, Callie Elmore, the Executive Director of the AADGP, and Dan Redifer, CEO of Lavender Dental Group discuss: The February 4-6 AADGP event in Austin, TX Lavender Dental Group's story Doubling down on collaboration & networking Use code gdnow26 save 25% at https://www.aadgp.org/aadgp2026/ Learn more about the AADGP here - https://www.aadgp.org/ Learn about Lavender Dental Group here - https://www.lavenderdental.com/    

  28. 73

    Overcoming Adversity: Jonathan Gegerson's Journey as a Three-Time Cancer Survivor

    Jonathan Gegerson, a dental industry veteran and three-time cancer survivor joins the show. Prepare to be inspired as Jonathan shares his journey which includes: His diagnosis & treatment Healing & family connection Establishing a retreat for survivors Please support Jonathan by purchasing his book, Perspective-C. The proceeds from this book go to establishing a retreat for cancer survivors and their families. You can buy Perspective-C on Amazon here - https://dso.pub/PerspectiveC      

  29. 72

    Navigating Change Management in Dentistry: Insights from Daniel Barsotti of Max Assist

    Daniel Barsotti, Director of Special Markets (DSO) joins the GDN show. He shares his thoughts on: The Importance of Change Management Creating a Supportive Culture Data-Driven Decision Making To learn more about MaxAssist & schedule a demo visit https://maxassist.com/ You can email Daniel Barsotti here - [email protected]  You can also find Daniel on LinkedIn here - https://www.linkedin.com/in/daniel-barsotti/ If you like our podcast, please give us a ⭐⭐⭐⭐⭐ review on iTunes https://apple.co/2Nejsfa and a Thumbs Up on YouTube.

  30. 71

    Elevating Clinical Hygiene: Insights from Industry Leaders at Interdent and Mortenson Dental

    Marissa Buess, National Prevention & Care Sales Specialist at Ivoclar, Andrea Edelen, Director of Hygiene & Clinical Support at Mortenson Dental Partners and Jerin Murray, Director of Hygiene at Interdent discuss: The journey from clinical hygiene to leadership roles Mentorship and support for hygienists The importance of partnerships in the DSO industry To learn more about Ivoclar and their group dentistry program you can reach out to Marissa Buess - [email protected] To learn more about Cervitec Plus visit - https://www.ivoclar.com/en_us/shop/search/products?text=cervatec You can connect with Andrea Edelen - [email protected] or learn more about Mortenson Dental Partners - https://mortensondentalpartners.com/ You can connect with Jerin Murray - [email protected] or to learn more about Interdent - https://www.interdent.com/    

  31. 70

    Listen to the 2025 Emerging Dental Groups to Watch Awards Live from Salt Lake City.

    The Emerging Dental Groups to Watch awards presented by Kim Larson, Co-Founder & COO of Group Dentistry Now. Kim Larson provides insight into the winners before they accept their dental group's award. Each winner provides insights into their success during this live award ceremony in Salt Lake City. The 2025 Emerging Dental Groups to Watch winners include: Mike Baird, CEO of Accelerate Dental Mark Censoprano, CEO of MAX Surgical Specialty Management Dr. Jason Mann, Chief Dental Officer & Co-Founder & Phil Cassis, Co-Founder & CEO and the team from Providence Dental Partners Dr. Viren Patel, Founder & CEO and Jacquelyn Vasquez, President of Operations of Smile Obsession Dental Dr. Brad Hughes, Founder & CEO and his team from Vision Dental Partners Dr. Sean Tomalty, CEO & Founder of EKOS Dental Group (audio only)  To read more about the 2025 Emerging Dental Groups to Watch winners read the full article - https://www.groupdentistrynow.com/dso-group-blog/emerging-dental-groups-25/

  32. 69

    How to Turn Employee Feedback into a Competitive Advantage (Audio article)

    This is the audio version of the article which is featured on Group Dentistry Now's website. Andrea is President of Breaking Glass Inc., an HR Consulting Firm, a seasoned HR executive with over 30 years in various industries driving culture and engagements strategies. Andrea is the former Chief People Officer for Guardian Dentistry Partners (GDP) where she built the HR strategy and infrastructure during their rapid growth.

  33. 68

    Empowering the Next Generation of Dentists: The Shift from Air-Driven to Electric Handpieces

    Brad Pingle, Vice President of Sales & Marketing at Bien Air discusses: the transition from air-driven to electric handpieces in the U.S. market the impact of dental schools  standardization & streamlining  To learn more visit https://dental.bienair.com/en_us/  or visit https://bienairacademy.com/ You can also reach Brad Pingle at [email protected]  Subscribe to our channel for more episodes and stay updated on the latest DSO news, insights, and events! If you like our podcast, please give us a ⭐⭐⭐⭐⭐ review on iTunes https://apple.co/2Nejsfa and a Thumbs Up on YouTube.    

  34. 67

    From Challenges to Solutions: How AI is Transforming Dental Operations & RCM

    This panel discusses dental operations and leveraging AI to assist with RCM. Nicole Collard, Technology Operations Mgr. at Tend, Dr. Greg Wu, Owner of Emerson Dental, Troy Andrews, Product Mgr. at DentalxChange & Dan Feimster, VP of Product Mgt. at DentalxChange share their thoughts on: AI as a game changer for efficiency The importance of data interpretation Embracing change with confidence To learn more, you can visit https://www.dentalxchange.com/ You can connect with Dan Feimster on Linkedin - https://www.linkedin.com/in/dfeimster/ or Troy Andrews on Linkedin - https://www.linkedin.com/in/troy-andrews-a55ba2bb/ To learn more about Tend visit - https://www.hellotend.com/ You can connect with Nicole Collard on Linkedin - https://www.linkedin.com/in/nicolecollard1993/ Connect with Dr. Greg Wu, Owner at Emerson Dental here - https://www.linkedin.com/in/gregory-wu-7708211/    

  35. 66

    Understanding Dental Front Office AI with TrueLark & The Smilist

    Ranked the #1 DSO Podcast! Welcome to The Group Dentistry Now Show: The Voice of the DSO Industry! Understanding Dental Front Office AI with TrueLark & The Smilist Phil Toh, Co-Founder & President of the Smilist & Eric Weeden, Head of Sales of TrueLark talk front office technology & AI: Change management in the age of AI Clearly defining front office AI Real world AI implementation  To learn more about TrueLark visit - https://truelark.com/ to get a demo of what TrueLark can do for your dental group visit - https://truelark.com/demo/ You can connect with Eric Weeden of TrueLark via email - [email protected] or you can find him on LinkedIn - https://www.linkedin.com/in/ericweeden/ You can also learn more about The Smilist here - https://thesmilist.com/ or connect with Phil Toh on LinkedIn here - https://www.linkedin.com/in/philiptoh/ Subscribe to our channel for more episodes and stay updated on the latest DSO news, insights, and events! If you like our podcast, please give us a ⭐⭐⭐⭐⭐ review on iTunes https://apple.co/2Nejsfa and a Thumbs Up on YouTube.

  36. 65

    From Voicemail to Virtual Reception: How AI is Transforming Patient Engagement in Dentistry

    Dr. Miles Beckett, CEO of Flossy & Dr. Summer Kassmel, Owner of Castle Peak & Avon Dental have a lively discussion on: The current state of AI in dentistry Empowering staff through automation Patient engagement = patient satisfaction To learn more about Flossy visit https://www.flossy.com/ Meet Fiona, your friendly AI dental receptionist - https://www.flossy.com/fiona-call-an-agent You can find Dr. Miles Beckett on LinkedIn -  https://www.linkedin.com/in/miles-beckett-578b755/ You can also connect with Dr. Summer Kassmel on LinkedIn - https://www.linkedin.com/in/dr-summer-kassmel-8936a62bb/ Subscribe to our channel for more episodes and stay updated on the latest DSO news, insights, and events! If you like our podcast, please give us a ⭐⭐⭐⭐⭐ review on iTunes https://apple.co/2Nejsfa and a Thumbs Up on YouTube.    

  37. 64

    The Future of Dentistry: Education, Collaboration, and Organic Growth with Bright Direction Dental

    Steve Wright, CEO of Bright Direction Dental shares his story and thoughts on: What clinical autonomy really means. The role of education & training in recruitment & retention. Organic growth & technology. Find out more about Bright Direction Dental here - https://www.brightdirectiondental.com/ You can connect with Steve Wright on LinkedIn at https://www.linkedin.com/in/stevenjwright2/ Sponsored by Garfield Refining. If you would like to learn more about dental scrap refining programs for DSOs & dental group practices, please visit - https://www.garfieldrefining.com/industries/dso/ Subscribe to our channel for more episodes and stay updated on the latest DSO news, insights, and events! If you like our podcast, please give us a ⭐⭐⭐⭐⭐ review on iTunes https://apple.co/2Nejsfa and a Thumbs Up on YouTube.

  38. 63

    Navigating the Chaos: How Virtual Assistants are Transforming the DSO Landscape with Cory Pinegar

    Cory Pinegar, CEO of Reach shares his thoughts on: The importance of call management. Leveraging virtual assistants for efficiency. Balancing technology & human touch. Find out more about Reach at https://www.getreach.co/ You can also contact Cory at [email protected] or on LinkedIn at https://www.linkedin.com/in/cory-pinegar/ Subscribe to our channel for more episodes and stay updated on the latest DSO news, insights, and events! If you like our podcast, please give us a ⭐⭐⭐⭐⭐ review on iTunes https://apple.co/2Nejsfa and a Thumbs Up on YouTube. #DSO #dental #virtualassistants      

  39. 62

    Building a Future-Ready DSO: The Importance of People, Process, and Technology

    Josh Wagner, Co-Founder and Managing Partner of InRevenue Capital and Chief Revenue Officer at PeerLogic shares his insights on: Optimizing patient communication Overcoming technology & AI overload  Setting standards & processes To learn more about Peerlogic visit https://www.peerlogic.com/ To schedule a demo visit https://dso.pub/PeerlogicDemo You can also connect with Josh Wagner on Linkedin - https://www.linkedin.com/in/joshwagneraz/  Subscribe to our channel for more episodes and stay updated on the latest DSO news, insights, and events! If you like our podcast, please give us a ⭐⭐⭐⭐⭐ review on iTunes https://apple.co/2Nejsfa and a Thumbs Up on YouTube.

  40. 61

    Updates from the ADSO: From licensure portability to the upcoming Next Level event

    Regular guest, Andrew Smith, CEO of the Association of Dental Support Organizations (ADSO) returns to the show to discuss: The Next Level mid-market conference Licensure portability Organized dentistry The Next Level Mid-Market Conference will be held at the Manchester Grand Hyatt San Diego on November 5th-7th. To register or learn more visit - https://dso.pub/ADSONL25  You can learn more about what the ADSO does here - https://www.theadso.org/ Subscribe to our channel for more episodes and stay updated on the latest DSO news, insights, and events! If you like our podcast, please give us a ⭐⭐⭐⭐⭐ review on iTunes https://apple.co/2Nejsfa and a Thumbs Up on YouTube.

  41. 60

    From Impressions to Innovation: Dr. Scott Barton's Journey in Digital Dentistry

    Dr. Scott Barton, Lead Dentist at Whispering Oaks Family Dental, part of Heartland Dental & Rob Brenneise, Chief Growth Officer of Glidewell discuss: The latest in in-office milling Success with education & training Same-day dentistry strategies To learn more about Glidewell's FastMill I.O visit - https://dso.pub/IO You can also visit https://glidewelldental.com/ to learn more about Glidewell's other solutions & explore their abundance of educational opportunities.  To reach Dr. Scott Barton you can find him on Linkedin - https://www.linkedin.com/in/scott-barton-24b6818/ or you can also reach him at 210.416.8672

  42. 59

    Building Strong Lab Partnerships: Insights from Smile Doctors and Specialty Appliances

    Dr. Bob Waugh, Clinical Director, Fixed Appliances of Smile Doctors, Arlen Hurt, Chief Clinical Officer of Specialty Appliances & Tim Jackson, COO of Specialty Appliances join the show. The trio discusses:  Lab partnerships Quality over cost Clinical support & training To learn more about Specialty Appliances visit - https://specialtyappliances.com/ To learn more about Smile Doctors visit - https://smiledoctors.com/ Contact Information: Dr. Bob Waugh: [email protected] Arlen Hurt: [email protected] Tim Jackson: [email protected] Subscribe to our channel for more episodes and stay updated on the latest DSO news, insights, and events! If you like our podcast, please give us a ⭐⭐⭐⭐⭐ review on iTunes https://apple.co/2Nejsfa and a Thumbs Up on YouTube.

  43. 58

    Dental Real Estate & Understanding Sale Leasebacks with Don Bingham III of CrownPoint Partners.

    Unlocking Value: The Power of Sale Leasebacks in Dental Real Estate. Don Bingham III, Co-founder & Managing Partner of CrownPoint Partners joins the show to discuss: What a sale leaseback is and how it works The benefits of separating real estate from practice assets during M&A transactions Strategies for funding de novo practices through sale leasebacks Common mistakes to avoid in real estate transactions To learn more visit https://crownpoint.co/  You can connect with Don Bingham on Linkedin  https://www.linkedin.com/in/donbinghamiii/ or email him at [email protected] Subscribe to our channel for more episodes and stay updated on the latest DSO news, insights, and events! If you like our podcast, please give us a ⭐⭐⭐⭐⭐ review on iTunes https://apple.co/2Nejsfa and a Thumbs Up on YouTube.    

  44. 57

    Elevating Dental Assistants: Training and Best Practices for Clear Aligner Therapy

    Our latest episode featuring two incredible guests, Shannon Pace Brinker, CDA, Founder & CEO of Chairside Assisting & Angela Severance, Training & Education Mgr. for DSOs of Ivoclar. They bring a wealth of knowledge and experience in the dental assisting and education space. We had a fantastic discussion about the challenges and opportunities in clear aligner therapy.  Here are three key takeaways that stood out: The Importance of Consistent Training Understanding Materials and Techniques Navigating Insurance and Documentation To learn more about clear aligner therapy education and how Ivoclar can assist your DSO with education and better patient outcomes reach out to Angela Severance at [email protected] You can learn more about Shannon and Chairside Assisting at https://www.chairsideassisting.com/    

  45. 56

    Navigating Clinical Flow: Insights from Midmark's Experience Center.

    In this 'On the Road' episode of the GDN Show, we sit down with Michael Couch, Director of Marketing: Dental Solutions from Midmark & Kate Reinert, LDA, Clinical Efficiency Consultant from Zirc. In Versailles, OH at Midmark's Experience Center we discuss: Evidence-based practice design Clinical flow & patient journey Standardizing inventory management To learn more visit https://www.midmark.com/dental To visit Midmark's Experience Center https://www.midmark.com/dental/design-center/the-midmark-experience You can find Michael Couch on Linkedin - https://www.linkedin.com/in/michael-couch-76789412/ To learn more about Zirc you can visit - https://zirc.com/ If you would like to get organized, boost productivity & simplify your workflow, schedule a demo here - https://zirc.com/pages/color-method You can find Kate Reinert on Linkedin - https://www.linkedin.com/in/kate-reinert-lda-0b3246a8/ Subscribe to our channel for more episodes and stay updated on the latest DSO news, insights, and events! If you like our podcast, please give us a ⭐⭐⭐⭐⭐ review on iTunes https://apple.co/2Nejsfa and a Thumbs Up on YouTube.    

  46. 55

    From Capital Constraints to Growth: The Role of Technology and Financing in DSO Success

    We dive deep into the world of emerging technologies in the DSO space, focusing on the latest advancements in AI and how they can transform dental practices. We also look at creative financing and look at how operating leases could be the solution for your DSO. Join us as we welcome three industry experts: Barry Trexler, President and CEO of Tua Financial Samantha Strain, Founding Partner & Chief Development Officer of Healthstream Ventures Conor O'Brien, Vice President of Sales of CCA Financial In this episode, we cover: The latest technologies reshaping the dental landscape, including AI, 3D printing, and integrated cloud ecosystems. The financial implications of adopting new technologies and how to finance them effectively. The advantages of operating leases and how they can preserve cash flow while allowing for rapid technology deployment. To learn more about financing your technology visit - https://tuafinancial.com/dental/ Email Contacts: Barry Trexler: [email protected] Samantha Strain: [email protected] Conor O'Brien: https://www.linkedin.com/in/conor-o/

  47. 54

    Transforming Orthodontics: How orthobrain Empowers General Dentists

    In this episode, we sit down with industry leaders from orthobrain, including Dr. Dan German, Founder and CEO, Richard Uria, President, and Dr. Scott Kalniz, Board Member.  Join us as we dive into the world of orthodontics and explore how orthobrain is revolutionizing access to orthodontic care through general dentists. Discover the unique offerings that set orthobrain apart in a competitive market, including their comprehensive education and support systems designed to empower general practitioners.  We also discuss the upcoming Orthodentist Growth Summit happening from September 10th to 12th in Cleveland, Ohio. This event promises to be an incredible opportunity for dental teams to enhance their skills, engage with expert speakers, and learn how to better serve their patients.  Key topics covered in this episode: The founding and mission of orthobrain The importance of education & support in orthodontics Why orthobrain is different Insights into the Orthodentist Growth Summit Don't miss out on this insightful conversation that highlights the synergy between dentists and orthodontists, ultimately benefiting patients in need of orthodontic care. Use code GDN2025 for a special discount on your registration for the Orthodentist Growth Summit. Visit https://dso.pub/Orthodentist25 to register.  For more information about orthobrain and to register for the summit, visit https://orthobrain.com/ Subscribe to our channel for more episodes and stay updated on the latest DSO news, insights, and events!

  48. 53

    Tackling the Call Conversion Crisis in Dentistry: Insights from Traci Nervo, VP of Ops, VoiceStack

    In this episode, we dive into the pressing issue of the call conversion crisis in the dental industry with expert guest Traci Nervo, owner and CEO of Patient Flow Communications and Vice President of operations at VoiceStack. Traci shares her extensive experience in call center operations and discusses the importance of effectively converting inbound calls into appointments, especially in the realm of full arch and surgical dentistry. With alarming statistics indicating that 27% to 43% of inbound calls are not converting, Tracy sheds light on the challenges practices face and offers actionable strategies to improve call handling and conversion rates. Key topics include: The emotional aspects of patient calls  AI-driven platforms enhancing call center operations Essential KPIs to track for better call conversion Tips for creating a standardized call process Whether you're managing a dental practice or looking to improve your call handling processes, this episode is packed with valuable insights to help you navigate the call conversion crisis. Connect with Traci Nervo: https://patientflowcommunications.com/ LinkedIn: https://www.linkedin.com/in/traci-nervo/ Explore VoiceStack: Book a Free Demo - https://voicestack.com/  

  49. 52

    Navigating the Complexities of Dental Insurance: A Guide for Emerging DSOs with Risk Strategies

    Ranked the #1 DSO Podcast! Welcome to The Group Dentistry Now Show: The Voice of the DSO Industry! Navigating the Complexities of Dental Insurance: A Guide for Emerging DSOs We welcome Kyle Wallace, Managing Director, and Herb Ford, Vice President of Business Development, both from Risk Strategies. With over 35 years of combined experience in the insurance industry, Kyle and Herb share their insights on optimizing insurance coverage tailored specifically for DSOs & emerging dental groups. In this episode, you'll learn about: The importance of having a comprehensive insurance program for DSOs and emerging dental groups. Common pitfalls and challenges faced by dental practices when managing their own insurance plans. The significance of working with a dental-specific insurance team and understanding the unique risks associated with the dental industry. Strategies for risk management beyond just insurance, including the importance of cybersecurity and employee practices liability insurance (EPLI). To Learn More: Read the article: Optimizing Insurance Coverage for Multi-Location Dental Practices - https://www.groupdentistrynow.com/dso-group-blog/insurance-coverage-dso/ Visit the Risk Strategies website for more information or to receive a consultation: https://www.risk-strategies.com/dental Contact Information: Kyle Wallace: [email protected] Herb Ford: [email protected] Phone: 972-663-5190 If you like our podcast, please give us a ⭐⭐⭐⭐⭐ review on iTunes https://apple.co/2Nejsfa and a Thumbs Up on YouTube.

  50. 51

    Navigating the Complexities of Dental Insurance: A Guide for Emerging DSOs with Risk Strategies

    Ranked the #1 DSO Podcast! Welcome to The Group Dentistry Now Show: The Voice of the DSO Industry! Navigating the Complexities of Dental Insurance: A Guide for Emerging DSOs We welcome Kyle Wallace, Managing Director, and Herb Ford, Vice President of Business Development, both from Risk Strategies. With over 35 years of combined experience in the insurance industry, Kyle and Herb share their insights on optimizing insurance coverage tailored specifically for DSOs & emerging dental groups. In this episode, you'll learn about: The importance of having a comprehensive insurance program for DSOs and emerging dental groups. Common pitfalls and challenges faced by dental practices when managing their own insurance plans. The significance of working with a dental-specific insurance team and understanding the unique risks associated with the dental industry. Strategies for risk management beyond just insurance, including the importance of cybersecurity and employee practices liability insurance (EPLI). To Learn More: Read the article: Optimizing Insurance Coverage for Multi-Location Dental Practices - https://www.groupdentistrynow.com/dso-group-blog/insurance-coverage-dso/ Visit the Risk Strategies website for more information or to receive a consultation: https://www.risk-strategies.com/dental Contact Information: Kyle Wallace: [email protected] Herb Ford: [email protected] Phone: 972-663-5190 If you like our podcast, please give us a ⭐⭐⭐⭐⭐ review on iTunes https://apple.co/2Nejsfa and a Thumbs Up on YouTube.

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ABOUT THIS SHOW

We bring you dental support and emerging dental group practice analysis, conversation, news and events. Listen to leaders in the DSO and emerging dental group space talk about their challenges, successes and what they see as the future of group dentistry. To read all of our articles and learn about all industry events, please visit GroupDentistryNow.com. Looking for a job or have a job to fill? Visit JoinDSO.com. We hope you enjoy today's show!

HOSTED BY

Kim Larson & Bill Neumann of Group Dentistry Now

Produced by William Neumann

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