PODCAST · business
GVR Podcasts
by Greater Vancouver REALTORS®
Greater Vancouver REALTORS® (GVR) produces two podcasts: Standards Matter is a professionalism podcast for REALTORS® that explores scenarios inspired by real professional conduct and arbitration cases reviewed GVR to give practical insight on how to strengthen professionalism in real estate.The Critical Path is a podcast for Realtors navigating the real estate landscape with a focus on innovation and professionalism. Through candid discussions with industry leaders, it offers practical insights on the crucial pathways to success in Greater Vancouver.
Episodes
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The Critical Path - Building relationships through marketing with Constant Contact’s Stephanie Alfonso
Marketing yourself has always been a critical part of being a REALTOR®, but the most effective vehicles, tools, and techniques shift with the times. So how have social media, AI, and personal branding changed the marketing game for Realtors today, and what should you be doing to stay on top of…
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The Critical Path - Adapting to the next era of real estate with Ashley Smith
Real estate never stands still. New technology, government policies, global events, and changing consumer expectations all play a role in shaping the profession. And as the landscape changes, so do the needs and behaviours of the home buyers and sellers you serve. So, how do you prepare not just...
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The Critical Path – What’s new with new homes with Sprucehill’s Erik Jensen
Today’s homes are evolving rapidly behind the walls. Energy efficiency, electrification, indoor air quality, climate resilience, and smart technology are increasingly influencing how homes perform and what they cost to own. As REALTORS®, what should you understand about new home technologies, and...
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The Critical Path – Breaking down what the Cowichan case means for real estate with Wally Braul and Josh Jantzi
If a client asked you today if their title is still valid because of what they’ve heard about the Cowichan case decision, would you know how to respond? On the latest episode of the Critical Path, we welcome two lawyers from DLA Piper, Wally Braul and Josh Jantzi, for a deep dive into the…
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The Critical Path - A new way to navigate healthcare with Advica Health's Kevin Brady
For many REALTORS®, real estate is more than a job. It’s a business, a lifestyle, and often a seven-days-a-week commitment. That kind of pace can be rewarding. But it can also make it difficult to prioritize something that underpins everything else we do: our health. Accessing timely, coordinated...
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The Critical Path – GVR’s transformative 2026 with GVR CEO Jeff King
At GVR, we've been talking about Service Re-Imagined a lot. You hear about it every time we deliver a new service, tool, or partnership that delivers real value to you, your business, and your clients. From things like our partnerships with BCFSA, Payload, and TELUS, to new profile and payment...
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The Critical Path – Driving change through innovation and professionalism with GVR Chief Corporate Development Officer Craig Munn
Change is the only constant in real estate, and at Greater Vancouver REALTORS® (GVR), it’s at the heart of everything we do. From transforming how we serve members to leading new conversations on professionalism and housing, GVR is reimagining what a modern professional association can be. In…
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The Critical Path – Shaping effective housing policy with MP Scott Aitchison
In our society, everyone has a right to an adequate place to live. We view it as a human right in Canada and, as such, housing policy in our country is developed and enacted by our governments at the federal, provincial, and municipal levels. One thing everyone can agree on is that there are...
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The Critical Path - Navigating the future of lending with Don Scott
Shifting consumer expectations and technological advancements are transforming the industry. Sound familiar? It’s happening everywhere, not just real estate, and the mortgage industry is no different. So, what are the changes in consumer habits and the new ways they can leverage technology for a...
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The Critical Path – Market outlook and understanding GVR stats with Andrew Lis
A challenging 2025 market is showing signs of emerging strength in the waning summer months. Are the signals real, or is there more at play? On this edition of the Critical Path podcast, we ask Greater Vancouver REALTORS® (GVR) Director of Economics and Data Analytics, Andrew Lis, to peer into…
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The Critical Path – Covering real estate liabilities with REEOIC’s Leslie Howatt
Picture this: You’ve just been sued by a former client who claims you misrepresented the square footage of their basement. You hired a professional measuring company; there’s no way the measurements were wrong, right? And now your mind is filling up with thoughts of going to court and the…
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The Critical Path - Unlocking affordability through ADUs with Four Pillars’ Larry Traverence and Joseph MacLean
It’s no secret that affordability is a major challenge in Metro Vancouver. Despite efforts from all levels of government, many Metro Vancouverites are still feeling the sting of the housing crisis. That’s why some REALTORS® are exploring a different kind of approach. This week, we’re joined by...
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The Critical Path – Consumer confidence in real estate with BCFSA CEO Tolga Yalkin
Reputation is everything in real estate. That’s why our regulator, the BC Financial Service Authority (BCFSA) has been working on a new discussion paper called Strengthening Consumer Confidence, set to release in the coming weeks. This paper outlines many ways BCFSA will be looking to reassess…
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The Critical Path - Dealing with cybersecurity threats with Dynarisk CEO Andrew Martin
Cybersecurity is one of the biggest, and fastest growing threats facing businesses today, and our profession is a prime target for cyber criminals. In a recent report examining real estate brokerages in BC, most were found to be significantly below average when it came to cybersecurity, and over…
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The Critical Path - A new way to engage, with GVR Account Executive Brian Spencer
The Account Executive model is a key component of the Service Re-Imagined initiative at Greater Vancouver REALTORS® (GVR). The role will blaze a new trail for the way GVR engages and supports our broker community. As GVR's first Account Executive, Brian Spencer will lead the way. Brian's a former...
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The Critical Path - Elevating women in real estate with CWIRE's Jacquie McCarnan
The paths women in real estate tread can be very different than that of men. From personal safety issues and gender bias, to navigating invisible labour, there are unique challenges to becoming successful that all women face. The Canadian Women in Real Estate Foundation, known as CWIRE, is…
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The Critical Path – Service Re-Imagined update with GVR CEO Jeff King
Last year saw a pivotal shift in our profession, laying the groundwork for a future where we strive to set the standard for professionalism and innovation. To do that, GVR is working through a process called Service Re-Imagined, which launched last year. This process will fundamentally shift the...
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The Critical Path – Transforming the member experience with GVR Chief Membership Officer Ash Anil
Earlier this year, Greater Vancouver REALTORS® recruited Ash Anil to a newly-developed, senior leadership role – the Chief Membership Officer (CMO). With his years of experience in customer experience, Ash is looking to identify the tools and technology, systems, and process improvements…
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The Critical Path – What’s next for Paragon with Lucie Fortier and Leslie Cobb from ICE
The MLS® is both our most important tool and our greatest achievement. As technology continues to progress at a breakneck pace, the MLS® will need to adapt and innovate to continue to serve our needs. That’s where ICE comes in. ICE, the provider of our MLS® platform Paragon, has big plans to stay...
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The Critical Path – Shaping the future of REALTOR.ca with CREA CEO Janice Myers
REALTOR.ca is one of the most important tools we as REALTORS® have to market our MLS® listings. But the site is at a crossroads. To keep up with the times, REALTOR.ca needs more funding. One approach has been presented by CREA – to make REALTOR.ca a wholly-owned for-profit entity. This week on…
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The Critical Path podcast – PacificWest special
In our first seven episodes, we interviewed GVR CEO Jeff King, CCIM's Steve da Cruz, and AI expert Michael Thorne. What do all of these guests have in common? They’ll be presenting at this year’s PacificWest Conference on October 1-2 at the Vancouver Convention Centre! To get you excited, we’ve...
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The Critical Path – Surviving the AI revolution with REALTOR® Michael Thorne
Artificial intelligence (AI) is no longer science fiction – it’s here and already overturning the status quo across multiple sectors including ours. How will you survive the AI revolution in real estate? In our latest episode of the Critical Path, we talk to Realtor, and one of Inman News' 100…
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The Critical Path – Regulating real estate with BCFSA CEO Blair Morrison
Our profession is changing. In the past few years, we’ve seen regulatory changes at an unprecedented pace. But why are these regulations cropping up? And what’s the outcome our regulator, the BC Financial Services Authority (BCFSA), is looking for? In our latest episode of the Critical Path, we...
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The Critical Path – Making sense of statistics with GVR economist Andrew Lis
The MLS® is more than just a marketing platform – it’s a vast database of vital housing statistics. But numbers on their own don’t tell a story. That’s where Greater Vancouver REALTORS®’ Director, Economics and Data Analytics, Andrew Lis comes in. In our latest episode of the Critical Path, we…
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The Critical Path – Mastering commercial real estate with CCIM’s Steve Da Cruz
Commercial real estate is a difficult niche. Beyond real estate trading experience and expertise, commercial practitioners need to have a deep understanding of finances, risk mitigation, investment principles, and more. That’s where the Certified Commercial Investment Member (CCIM) Institute…
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The Critical Path – What's next for professionalism with Ethics Guy® Kim Spencer
Professionalism is a key part of Greater Vancouver REALTORS®’ (GVR) strategic plan. But how do we attain our goal to become more professional? With his retirement on the horizon, we sit down with Ethics Guy® Kim Spencer to discuss the initiatives set in place to improve professionalism in real...
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The Critical Path - Realtor pension plan with INTEGRIS CEO JP Laporte
Did you know Greater Vancouver REALTORS®, in partnership with INTEGRIS, is offering members an optional pension plan? For PRECs, this unique pension plan can provide tax-deductible investment room and thus tax-saving opportunities well above what’s available under the RRSP and TFSA programs. To...
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The Critical Path - Reimagining real estate with Jeff King
The Critical Path, a new interview-based podcast presented by Greater Vancouver REALTORS® (GVR), is now available in our existing podcasting stream on all major podcast networks. Through candid discussions with industry leaders, the Critical Path offers practical insights on the crucial pathways…
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Standards Matter - When to Call it a Day
Ben Franklin once said, “Drive your business. Let not your business drive you.” But for REALTORS®, who are in the people business, this advice can be a difficult line to walk. What your client wants may put you on the wrong side of our rules. In episode 9 of Standards Matter, we look at a case...
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Standards Matter - What makes a public forum?
Social media has become an indispensable tool for REALTORS® in Greater Vancouver and beyond, serving as a means of marketing and networking. However, the blurred lines between public and private spaces on social media can pose risks. In episode 8 of Standards Matter, we delve into two real estate...
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Standards Matter - A Matter of Reputation
REALTORS® are facilitators, who work in a unique cooperative, yet competitive profession that allows them the flexibility to serve their clients’ unique needs. But what happens when two Realtors have different ideas of what constitutes “service”? In the latest episode of REBGV’s professionalism...
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Standards Matter - Due Diligence
The MLS® is the most powerful marketing tool available to advertise your listings – but is it a REALTOR®’s duty to ensure the listing’s information is correct? And what happens if the information in a listing is wrong? In the latest episode of REBGV’s professionalism podcast, we look at due...
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Standards Matter - Public Shaming
In this episode, we look at the professional conduct process through a case of defamation and public shaming. How does the Professional Conduct Committee come to their decisions? How do they decide a proper punishment? And how do they weigh the damage done by misconduct with the consequences to…
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Standards Matter - Security, Privacy, and Reputation
In the latest episode of REBGV’s professionalism podcast, we look at all things security. Our clients trust us with their homes. What happens if we fail to live up to this trust? The answer is covered as we explore a disciplinary case that revolves around lockbox security. This episode also...
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Standards Matter - Surgical Language
In our latest episode, we cover a case that explores communication, its vital role in the real estate process, and how managing expectations using accurate, surgical language can help you avoid complaints. This episode also features a discussion about communication best practices and multiple…
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Standards Matter - MLS® Integrity
In our latest episode, we cover a case that involves altered listing contracts, MLS® integrity, and how not knowing when to say "no" to clients can put you offside with your professional obligations. This episode also features: · Advice from REBGV’s Ethics Guy® Kim Spencer. · Your questions on...
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Standards Matter - The Best Intentions
In the inaugural edition of the Standards Matter podcast, we explore a case of good intentions gone wrong and how, in real estate, asking for forgiveness rather than permission can result in disaster. This episode also features: - Advice from REBGV’s Ethics Guy® Kim Spencer, and - Answers to…
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ABOUT THIS SHOW
Greater Vancouver REALTORS® (GVR) produces two podcasts: Standards Matter is a professionalism podcast for REALTORS® that explores scenarios inspired by real professional conduct and arbitration cases reviewed GVR to give practical insight on how to strengthen professionalism in real estate.The Critical Path is a podcast for Realtors navigating the real estate landscape with a focus on innovation and professionalism. Through candid discussions with industry leaders, it offers practical insights on the crucial pathways to success in Greater Vancouver.
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Greater Vancouver REALTORS®
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