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Hello OSCM

by Shovella Santy Alrosjid

Welcome to Hello OSCM—your go-to podcast for deep insights into Innovation, Operational Excellence, and Supply Chain Management! Whether you're a practitioner navigating real-world challenges or an academic exploring theoretical frameworks, this podcast is designed for you. At Hello OSCM, we don’t just scratch the surface. Every episode takes a thorough, structured, and insightful dive into key topics that shape industries, drive efficiencies, and foster innovation.

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Episodes

  1. #108 The Ugly Truth About S&OP: Why It Fails and How Companies Turn It Around

    Most companies claim they run S&OP — but only a few actually get results. Why? In this episode, Dr. Shovella Santy Alrosjid breaks down the real reasons S&OP often fails: unreliable data, siloed teams, forecast-as-target behavior, and leadership that doesn’t commit. Through real on-ground…

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  2. #107 Invisible Waste: Understanding CoQ Across the Supply Chain

    Quality issues in supply chains rarely show up as damaged goods. Most of the time, they appear silently—through wrong data, miscommunication, delays, rework, unnecessary handling, and bad decisions. In this episode, Dr. Shovella Santy Alrosjid breaks down the hidden Cost of Quality and how it...

  3. #106 Lean x CoQ: Building Quality into the Process

    Many organizations run Lean programs to improve efficiency — yet still struggle with rework, defects, and warranty costs. In this episode, Dr. Shovella Santy Alrosjid explores how Lean and the Cost of Quality are deeply connected. Discover how world-class companies like Toyota and Danaher build...

  4. #105 Building a Lean Culture: When Everyone Becomes a Problem Solver

    Great supply chains don’t depend on tools — they depend on people who care. Learn how Lean leaders inspire continuous improvement, empower their teams, and make efficiency part of everyday life. Because real Lean isn’t about cutting costs. It’s about unlocking potential.

  5. #104 The Hidden Wastes Draining Your Supply Chain

    Lean isn’t just about cutting costs — it’s about adding value. Every unnecessary movement, extra stock, or ignored idea from your team… it all adds up to waste. Tune in to discover how small improvements can transform your entire supply chain performance. Because great supply chains aren’t about...

  6. #103 Service Is the Strategy: The Human Side of Supply Chain

    In today’s business world, we talk about speed, automation, and efficiency — but rarely about service. Yet, service is what gives every supply chain its soul. No matter how good your product is or how efficient your process runs — without a spirit of service, it’s just a machine without life. And...

  7. #102 Stay Hungry, Stay Humble: The Leadership Mindset Behind Real Innovation

    You can’t teach someone who thinks they already know everything. You can’t help someone who’s too proud to ask. And you can’t lift someone who believes they’re already at the top. In this episode of Hello OSCM, Dr. Shovella Santy Alrosjiddives deep into the mindset that separates innovators from...

  8. #101 Culture at Work: Driving or Draining Your Supply Chain?

    Company culture is like DNA — it shapes how teams work,collaborate, and even how the supply chain performs. Some cultures are overly dominant, others feel like family, and some are highly competitive. How does the culture in your workplace affect your team and supply chain performance?Let’s dive...

  9. #100 Beyond Systems: How Workplace Culture Builds (or Breaks) Supply Chains

    Guest: dr. Yenny Gunawan Horas – Finance & HR DirectorPT. Bintang Internasional What if your biggest supply chain problem isn’ttechnology, but company culture? In this episode, we explore how everyday workplace values—discipline, collaboration, and transparency—directly impact supply chain...

  10. #99 More Than a Career: A Mission to Share, Teach, and Inspire

    Sometimes success is not about titles or positions, but about the impact you leave on others. This episode is not about frameworks or theories—it’s about my personal journey. How I went from searching for purpose, leaving behind a stable career, to building OSCM Indonesia and bringing GInI...

  11. #98 The Hidden Cost of Broken Information Flows in Supply Chains

    Supply chains don’t just move products, they move information. When that flow breaks down, the results can be shocking: radioactive shrimp exports, Toyota’s billion-dollar recall, and empty shelves during COVID-19 panic buying. In this episode of Hello OSCM dives into real cases of information...

  12. #97 Stop Fixing Symptoms: Mastering the 5 Whys in Supply Chain

    Recurring problems in supply chain often feel like playingwhack-a-mole: you fix one today, and another pops up tomorrow. The real issue? We often fix the symptoms, not the root cause. In this episode of Hello OSCM unpacks the 5 Whys Analysis—a simple yet powerful method to dig deep, uncover the...

  13. #96 Analytical Thinking at Work: Lessons from Real Supply Chain Cases

    Guest: Rangga W. Primanto - Head of Supply Chain & Logistics at Indofood International Ops Many people think they’re analytical, but in supply chain,the truth often says otherwise. In this episode of Hello OSCM, we talk with Rangga W. Primanto about what analytical thinking really means, why...

  14. #95 The Nerve System of Supply Chains: Why Information Flow Matters

    In supply chains, products don’t move on their own — information moves them. In this episode, we unpack why the flow of information is the real driver of goods, services, and cash flow across industries. From a shoe factory to global shipping lanes, discover how a single delay or mismatch in...

  15. #94 From Blame to Forgiveness: How Abolition & Amnesty Work in Supply Chains

    In law, abolition means dropping the charges, and amnesty means forgiving the penalty. But did you know the same dynamics happen in supply chains every day? A supplier almost penalized for late delivery but later proven not at fault → abolition. A team clearly at fault but forgiven to protect a...

  16. #93 Behind the Rankings: How Gartner Picks the Best Supply Chains

    Why do companies like Schneider Electric, NVIDIA, and Cisco top the Gartner Supply Chain Top 25 list? In this episode, we break down Gartner’s 2025 rankings from Return on Physical Assets to ESG, Agentic AI to Autonomous Operations and explore what it takes to build a world-class,...

  17. #92 The Career Reality Check: What Today’s Industry Really Wants from You

    More than 1 million university graduates enter the Indonesianworkforce each year — but over 40% of them still struggle to land a credible job within their first year. Why is that? In this episode, we break down the real-world expectations of today’s industry. Learn what companies actually look…

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  18. #91 Bridging the Generational Gap in Supply Chain Communication

    In today’s fast-paced supply chain environment, collaboration often involves multiple generations, from Baby Boomers to Gen Z. But how do you communicate effectively when each generation has its own unique style, tools, and expectations? In this episode, we explore:✅ The communication traits of...

  19. Eps. #90 Is Your Supply Chain Failing You? Let the Data Speak

    Airbus delays delivery by up to 3 years due to supply chainbottlenecks. A giant grounded by inefficiency. But what does that mean for the rest of us? In this episode of Hello OSCM, Shovella Santy Alrosjidtakes you inside the world of supply chain performance—how it's measured, why it matters, and...

  20. Eps. #89 From Graduate to Game-Changer: Unlocking Careers in Supply Chain

    Every year, 1.5 million university graduates in Indonesia enterthe workforce—but only a fraction find jobs in the formal sector. Are we truly lacking job opportunities, or are we missing the right doors to enter? In this monologue episode, Shovella Santy Alrosjid breaks down the real data behind...

  21. #88 When Culture Drives Innovation: The Blue Bird Business Family Story

    Building innovation, especially in family businesses, is not without challenges. Old identities meet new visions, often becoming obstacles to innovation. Innovation does not have to throw away old identities, it can actually strengthen them. In family businesses, innovation must be accompanied by...

  22. #87 Inside the Box: How Supply Chain Build and Deliver the iPhones

    We will discuss what happens behind the scenes, inside the company, from the planning process, production, to distribution of the iPhone. Imagine you are part of the supply chain team at an iPhone assembly company like Foxconn. Well, behind every iPhone you hold, there are hundreds of structured...

  23. #86 Unboxing Supply Chain: A Career Path You Have to Consider

    The supply chain is all the processes from start to finish, from the time the raw materials are mined from the earth, until the finished product reaches your hands. Why can an iPhone designed in California be purchased in Indonesia, sometimes even faster than a package of food from a local…

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  24. #85 The Coconut Supply Chain Breakdown: A Wake-Up Call for Agri-Industry

    The Kara coconut milk shortage is not just a production issue—it reflects the complexity of the coconut supply chain. We need adaptive, collaborative, and data-driven supply chain management. And hopefully, in the future, there will be no more coconuts wasted due to excess… or shortages due to...

  25. #84 E-Wallet Wars: Who Will Win Indonesia’s Digital Payment Battle?

    Indonesia's e-wallet must move from being a "simple payment tool" to a "financial lifestyle platform" that is personalized, integrated with the community, and encourages literacy. Those who dare to break out of the old pattern and focus on real added value will win in the next decade.

  26. #83 Innovation in Motion: Balancing Continuous Improvement and Breakthroughs

    If you can increase your revenue by 5% every month, that’s great. But what if there was a way to increase it by 50% in just one quarter? On the one hand, we are taught to continue making small improvements every day. On the other hand, the business world demands that we make big leaps. The…

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  27. #82 Speed Wins: Retail Strategies in the Age of Now

    Guest: Masril Novies Mondra, experienced in retail business for more than 15 years Technological advances and globalization have greatly helped to advance world civilization. However, it has also disrupted many areas of life. The retail business certainly feels the impact. In the past, the Brick...

  28. #81 Business Model Innovation: The Key to Thriving in the Age of Globalization

    Innovation is not just about products or technologies, but also innovation in business models that have a big impact. Winning innovators systematically address not only new technologies, but also business models, operations, talent management, and customer experience.

  29. #80 Globalization & Innovation: The New Rules of Business Survival

    Globalization has changed the landscape of world trade. Countries are increasingly open to other countries’ involvement in their economies. Thus, globalization changes the order of: How products/services are created, how people work, how technology connects us, how information flows, and how…

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  30. #79 The Human Side of Innovation: Evolving HR to Drive Business Impact

    Guest: Sylvanus Hardiyanto, Senior Consultant and HR Practitioner The goal of all businesses is to create value for all inputs/resources, whether in the form of materials, energy, labor, capital equipment, knowledge, and information. While the value generated is in the form of offering products...

  31. #78 Foundation: Core Innovation Knowledge & Concept

    The goal of all businesses is to create value for all inputs/resources, whether in the form of materials, energy, labor, capital equipment, knowledge, and information. While the value generated is in the form of offerings/what is offered to customers for products and/or services that certainly…

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  32. #77 Marketing Innovation: How AI is Redefining Strategies for Business

    Guest: Saiful Islam, Inbound Marketing Expert who has solid experience in effective marketing In the past, marketing relied more on intuition and experience, but now we have data that AI can process to understand customers more deeply. AI can do much more marketing than people previously thought.

  33. #76 Enhancing Forecasting Accuracy: Optimizing Human-AI Collaboration

    Guest: Budhi Wibowo, an associate Professor at UGM - Supply Chain & Data Analytics AI helps improve forecast accuracy by processing large amounts of data quickly. However, recent research suggests that the current collaborative approach, where AI creates forecasts first and then humans edit them,...

  34. #75 Budgeting in Supply Chain: Navigating Uncertainty

    Guest: Iman Subekti, CFO at Far East Gold Ltd and Audit Committee at PT. Teladan Prima Agro Tbk. Today’s global supply chain faces a variety of challenges: from raw material price fluctuations, logistics disruptions, regulatory changes, to geopolitical constraints. All of this makes supply chain...

  35. #74 Young Innovators: Key Strengths to Harness and Pitfalls to Avoid

    Guest: Dr. Timotius Febry , an academic from Ciputra University and business practitioner. We often hear that young people are agents of change. In a dynamic world, to become young innovators, they have their own strengths, weaknesses, opportunities, and threats. This episode discusses how they...

  36. #73 A Powerful Connection of Innovation, Operational Excellence, and Supply Chain Management

    Many people think that these three concepts stand alone. Today, I will take you on a journey to understand how innovation, operational excellence, and supply chain management are interconnected and why understanding this connection can be a game-changer in your business.

  37. #72 Hello OSCM Reborn - Innovation, Operational Excellence and Supply Chain Management

    Welcome to a fresh new chapter of Hello OSCM! Start from this episode, we renew our concept to deliver the discussion of Innovation, Operational Excellence, and Supply Chain Management. Join us as we dive into: ✅ How Innovation drives business transformation ✅ The role of Operational Excellence…

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  38. #71 Integrating Point of Sale (POS) and CRM Systems to Optimize Sales & Marketing Operations

    Guest: Tibiyani - Founder at PT. iPOS Teknologi Global – Point-of-sale (POS) systems are changing, and for many businesses, there's no going back to traditional POS terminals. Technological advancements in these systems are making it easier than ever to run a business. These improvements include...

  39. #70 The Importance of Effective Presentation on Your Success

    Guest: Andy Sukma Lubis - Presentation Designer at Melukis Slide by Andy – Millions of presentations are given every day, how many are actually successful? Understanding the importance of an effective presentation is just as vital as understanding good presentation design. In fact, the two go…

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  40. #69 Value Stream Mapping to Eliminate Waste in the Supply Chain

    Guest: Dax Ramadani - Founder at Tenjin Productivity Partners – Value stream mapping is the process of identifying bottlenecks, waste, and value-added steps within a flow of material, cash, and information. Mapping the value-added processes within the supply chain is useful for management because...

  41. #68 Class A ERP as a Linkage Rod of Planning and Execution in a Business

    Guest: Franklin Kurniawan - CEO Opex Consulting Group – High-performance manufacturing requires discipline and execution with the highest process repeatability and predictability. ERP is the spinal cord managing the information flow that links top-management thinking and planning with marketing,...

  42. #67 How Demand Planning and Forecasting Tie into the S&OP Process

    Guest: Hary Kapota - Commercial Director at L'Oréal - Demand planning is defined as “using forecasts and experience to estimate demand for various items at various points in the supply chain.” Demand planning and forecasting are not stand-alone processes. In the S&OP, they are one of the…

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  43. #66 Strategies for Implementing the S&OP Process

    Guest: Adrin Ramdhana Rauf - Head of SCM, Bayer Consumer Health & Pharmaceuticals - S&OP (Sales and Operations Planning), is a monthly integrated business management process that empowers leaders to focus on key supply chain drivers, including sales, marketing, demand management, production,...

  44. #65 Technology Transformation in Supporting S&OP Process

    Guest: Franklin Kurniawan - CEO Opex Consulting Group – The sales and operations planning (S&OP) process enables synchronization in supply chain management by integrating an organization’s supply, demand, and new product plans. With the availability of greater amounts of data from functions...

  45. #64 The Importance of Cold Storage in Food and Agriculture Supply Chain

    Guest: Ema Jayadi - Head of Order Management PT. Kiat Ananda Cold Storage - Cold storage plays an important role in preservation, reduction in losses by means of storage in the required temperature, processing, packaging, transportation, supply & distribution, wholesale and retail sales. Food...

  46. #63 The Role of Technology on Agricultural Supply Chain

    Guest: Muryanto - Biotechnology Laboratory Manager PT. East-West Seed Indonesia & Founder of www.legionbotanica.com - Supply-chain management—or the systematic, strategic coordination of business functions across a particular company or companies—has benefited from a wide variety of innovations....

  47. #62 How Operations Management Enhances Corporate Profitability

    Guest: Syamsul Huda - Production Director PT. Phapros Tbk - Operations management is a technical term for a simple concept, the way a company produces goods and services and delivers them to customers. Because it lies at the very core of what every company does, operations management is directly...

  48. #61 Supply Chain Visibility Through Order Tracking System

    Guest: Caesarianto Raharjo - Lead Consultant at Patalimarga.com - In this age of rising consumer expectations, giving individuals and businesses insight into the status of their deliveries is crucial to ensuring customer satisfaction and brand loyalty. Collecting real-time transportation…

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  49. #60 Lean Accounting Report for Controlled and Integrated Lean Practices

    Guest: Iman Subekti – Senior Vice President PT. Teladan Resources - Lean accounting is streamlining accounting processes within a company to maximize productivity, service, quality, and profit. It involves applying lean principles to the accounting department to ensure that processes are…

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  50. #59 Importance of Operations and Supply Chains for Financial Performance

    Guest: Iman Subekti – Senior Vice President PT. Teladan Resources - Most businesses measure success through a high-level set of financial metrics that are regularly reported. Those are valuable because they capture the economic consequences of business decisions. They are the “language of...

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ABOUT THIS SHOW

Welcome to Hello OSCM—your go-to podcast for deep insights into Innovation, Operational Excellence, and Supply Chain Management! Whether you're a practitioner navigating real-world challenges or an academic exploring theoretical frameworks, this podcast is designed for you. At Hello OSCM, we don’t just scratch the surface. Every episode takes a thorough, structured, and insightful dive into key topics that shape industries, drive efficiencies, and foster innovation.

HOSTED BY

Shovella Santy Alrosjid

CATEGORIES

business management

Frequently Asked Questions

How many episodes does Hello OSCM have?

Hello OSCM currently has 108 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.

What is Hello OSCM about?

Welcome to Hello OSCM—your go-to podcast for deep insights into Innovation, Operational Excellence, and Supply Chain Management! Whether you're a practitioner navigating real-world challenges or an academic exploring theoretical frameworks, this podcast is designed for you. At Hello OSCM, we don’t...

How often does Hello OSCM release new episodes?

Hello OSCM publishes regularly with 108 episodes available. Check the episode list for the typical release schedule.

Where can I listen to Hello OSCM?

You can listen to Hello OSCM on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.

Who hosts Hello OSCM?

Hello OSCM is created and hosted by Shovella Santy Alrosjid.
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