Episodes
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HfS Podcast-as-a-Service: The HfS Blueprint Guide to Emerging Blockchain Services in BFSI
In this edition of the HfS Podcast-as-a-Service, we talk with Christine Ferrusi-Ross, author of the 2016 HfS Blueprint Guide to Emerging Blockchain Services In BFSI. Christine discusses the evaluation of the market for blockchain services and the offerings of some early explorer service…
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The HfS Podcast-As-a-Service: Futurist Gerd Leonhard
In this edition, we go live to the Ritz-Carlton in White Plains, NY, where HfS held Cognition from September 14 – 16. The event featured a broad discussion of the future of services—including Intelligent Automation, Digital Trust, the As-a-Service Economy, Design Thinking, and Digital. An…
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The HfS Podcast-As-a-Service: Phil Fersht of HfS Talks with Cognizant's Gajen Kandiah
In this edition, we feature a conversation between HfS CEO and Chief Analyst, Phil Fersht and Gajen Kandiah--executive Vice president for business process services and digital works at Cognizant. In March and April of 2016, with input from the Cognizant Center for the Future of Work and the...
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The HfS Podcast-As-a-Service: Energy Operations 2016
It is an understatement to say the Oil & Gas industry is dealing with a tremendous amount of turmoil and change. This leads to changing needs and requirements when it comes to IT, business process and engineering services. In this HfS Podcast-As-a-Service, we chat with Derk Erbé, author of the…
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The HfS Podcast-As-a-Service: Population Health and Care Management 2016
The 2016 HfS Population Health and Care Management Blueprint Report covers themes in Business Process Services, focusing on Business Process Outsourcing and Business Process As-a-Service as well as an analysis of 10 service providers in this industry. It’s about how clients and service providers...
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The HfS Podcast-As-a-Service: ServiceNow Services
The 2016 HfS ServiceNow Services Blueprint Report continues our theme of looking at the services sets around the planning, implementation, management and operations of leading Software-As-a-Service platforms. The scope is exclusively focused on services and NOT technology, functions and features.
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The HfS Podcast-As-a-Service: Automation Will Trim 1.4 Million Global Services Jobs by 2021
On this edition, we talk with Phil Fersht about new research from HfS that shows the true impact of automation on job creation and elimination in the global IT services and BPO industry.
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The HfS Podcast-As-a-Service: The BPO Top 50
We talk with HfS EVP Jamie Snowdon about the leading Business Process Outsourcing suppliers by revenue, giving the HfS view of the Top 50 providers globally.
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The HfS Podcast-As-a-Service: The State of the As-a-Service Economy and Intelligent Operations
On Episode 2 of The HfS Podcast As-a-Service, we head out on location to the St. Regis Hotel, where HfS held Vision 2020 for Intelligent Operations on May 26 and 27. Today, we feature HfS CEO and Chief Analyst, Phil Fersht, looking at The State of the As-a-Service Economy and Intelligent Operations.
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The HfS Podcast-As-a-Service: Intelligent Security--Transforming Cyber Risks into Digital Trust
On Episode 1 of The HfS Podcast As-a-Service, we head out on location to the St. Regis Hotel, where HfS held Vision 2020 for Intelligent Operations on May 26 and 27. We’re featuring Fred McClimans, Research Vice President, Security. Fred delivered a talk, entitled Intelligent Security…
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