PODCAST · technology
Hub & Spoken: Data | Analytics | Chief Data Officer | CDO | Data Strategy
by Cynozure
The original data podcast. The Hub and Spoken podcast is a series of fascinating discussions with today's top data and business leaders from across the business world. The conversations explore how to add most value to organisations through the use of data and analytics, and how best to organise yourself to achieve that value. It talks about how to define and deliver data strategy, and the best way to return business value.
Episodes
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Making data matter: storytelling, trust and influence
Being right isn't enough. If people don't understand the insight, trust it or know what to do with it, its value can quickly disappear. In this episode of Hub & Spoken, Jason Foster, CEO & Founder of Cynozure, is joined by Aubrey HB, senior executive data leader, to explore why communication and...
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Getting the foundations right: Building responsible AI that delivers real value
AI might be moving quickly, but moving quickly without the right foundations can create more problems than it solves. In this episode of Hub & Spoken, Jason Foster, CEO & Founder of Cynozure, is joined by Judy Howarth, Director of Data and AI at the Law Society, to explore how a 200-year-old...
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Neurodiversity in data & AI: rethinking high performance
What does it really take to create an environment where different ways of thinking can thrive? In this episode of Hub & Spoken, Jason Foster, CEO & Founder of Cynozure, is joined by Peter Laflin, senior data leader and former CDO at Morrisons, to explore neurodiversity in data and AI and what it...
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How to build an organisation that can keep adapting
Most organisations were built for a world that no longer exists. Traditional structures were designed around hierarchy, control and clearly defined responsibilities. But today's knowledge based organisations operate differently. People are expected to spot problems, connect information across…
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Making AI Work: From Business Value to Human Trust
AI may be advancing at extraordinary speed, but making it work inside an organisation is about far more than the technology. In this episode of Hub & Spoken, Jason Foster, CEO & Founder of Cynozure, is joined by Alex Sidgreaves, Chief Data Officer at Zurich Insurance, to explore how leaders can...
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What really shapes great leaders in the age of AI
Leadership is often shaped long before someone reaches the boardroom. In this episode of Hub & Spoken, Jason Foster, CEO & Founder of Cynozure, is joined by Kate Boyle, AI, data and technology leader, to explore the experiences that define great leadership. From starting work at 16 and building a...
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As AI gets smarter, what makes humans more valuable?
As AI becomes more capable, the question for leaders is no longer what technology can do, but what people should do. In this episode of Hub & Spoken, Jason Foster, CEO & Founder of Cynozure, is joined by Ollie Pickup, Human Work Evolution Storyteller, to explore how organisations can embrace AI...
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The truth about building a data-driven culture
Creating a data-driven culture has become one of the most common ambitions in business. It's written into strategies, discussed in boardrooms and increasingly sits alongside AI transformation plans. But what if organisations have been approaching it the wrong way? In this episode, Jason Foster…
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Building agentic AI that scales: Architecture, governance and trust in the age of autonomous systems
Agentic AI is moving beyond experimentation. Organisations are beginning to explore how autonomous agents can automate decisions, orchestrate complex processes and unlock new levels of productivity. But how do you build these systems in a way that is scalable, secure and trustworthy? In this...
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Can AI improve social mobility or deepen inequality?
Artificial Intelligence is often positioned as the great democratiser of knowledge. But could it also widen existing inequalities? In this episode of Hub & Spoken, Jason Foster is joined by Dipi McKernan, Chief Controls Officer at Lloyds Banking Group, to explore the intersection of AI and social...
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The human side of AI: building customer-centricity at scale
In this episode of Hub & Spoken, Jason Foster, CEO & Founder of Cynozure, speaks with Tom Spencer, Director of Customer Data Sciences at Aviva, about what it takes to build a genuinely customer-centric organisation using data and AI. Tom shares how Aviva is using customer analytics, machine...
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AI, algorithms and the future of the internet business model
In this episode of Hub & Spoken, Jason Foster, CEO & Founder of Cynozure, speaks with Alessandra Di Lorenzo, advisor to CMOs, author of Adjust and TEDx speaker, about how AI is reshaping the internet business model. They explore the rise of zero-click search, recommendation engines and feed-based...
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A data and AI time capsule: what's changed, what hasn't and what comes next
In this special 10th anniversary episode of Hub & Spoken, Jason Foster, CEO & Founder of Cynozure, creates a time capsule for the data and AI industry: looking back at the last decade, reflecting on where we are today and exploring what the next ten years could bring. *]:pointer-events-auto...
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Building data and AI capability inside the UK's data regulator
What does it take to build a modern data and AI capability inside the organisation responsible for protecting information rights across the UK? In this episode of Hub & Spoken, Jason Foster, CEO and Founder of Cynozure, speaks with Rob Holtom, Executive Director for Digital, Data, Technology and...
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Data, cyber and the business of defence: lessons in leadership and capability
In this episode of Hub & Spoken, Jason Foster, CEO and Founder of Cynozure, speaks with Lieutenant General Sir Tom Copinger-Symes KCB CBE, Former Deputy Commander Cyber & Specialist Operations Command at the Ministry of Defence. Lieutenant General Sir Tom shares his journey from a traditional...
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Why now is a great time to be a woman in data and AI
In this International Women's Day special of Hub & Spoken, Jason Foster, Founder and CEO of Cynozure, is joined by Kavita Sandhu, Client Services Manager, and Jane Usoskina, Senior Solution Architect, for an honest conversation about careers, confidence and change in the data industry. Together,...
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How to prioritise data when everything is important
As organisations grow, data teams face a familiar challenge - staying focused on what matters while supporting an increasingly complex operation. In this episode of Hub & Spoken, Jason Foster, CEO & Founder of Cynozure, is joined by Rob Kent, Head of Data and AI at Greggs, to explore what…
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The Next Horizon: What Cynozure's 2026 Data & AI Report Reveals
In this episode of Hub & Spoken, Jason Foster, CEO & Founder of Cynozure, is joined by returning guest Pete Williams, former Director of Data at Penguin Random House, to discuss the findings of Cynozure's 2026 report, The Next Horizon: Data, AI and Impact. Drawing on insights from senior data and...
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Why entrepreneurial thinking is essential for data leaders
In this episode of Hub & Spoken, Jason Foster, CEO & Founder of Cynozure, is joined by Roisin McCarthy, Founder of Women in Data®, to discuss why entrepreneurial thinking is fast becoming a core skill for data leaders. Drawing on experience in data, technology and talent, Roisin reflects on how...
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How to make your team visible as a data leader
In this episode of Hub & Spoken, Jason Foster, CEO & Founder of Cynozure, speaks with Lindsay Mason, a senior data leader with 20 years of experience across retail and the public sector. Lindsay shares her journey from analysing sales and forecasting trends at Debenhams, where frustration with…
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How organisations understand what customers value
In this guest episode of Hub & Spoken, Jason Foster, CEO & Founder of Cynozure, is joined by Kate Sargent, Chief Data Officer at the Financial Times, to discuss how customer understanding drives strategy, growth and trust in a digital-first organisation. Kate explains how the FT has evolved from…
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How culture drives behaviour, performance and change
In this episode of Hub & Spoken, Jason Foster, CEO and Founder of Cynozure, is joined by Blaire Palmer, author, keynote speaker and expert on leadership and the future of work. This episode is a candid conversation about what organisations must rethink if they want people and performance to…
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Why organisations struggle with change and what to do about It
Most organisations don't struggle with change because of strategy or technology, they struggle because change is fundamentally human. In this episode of Hub & Spoken, Jason Foster, CEO & Founder of Cynozure, speaks with Sunil Kumar, Chief Transformation Officer, to explore why transformation so...
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Why companies fail with data and what to do about it
In this episode of Hub & Spoken, Jason Foster, CEO and Founder of Cynozure, speaks with Shachar Meir, a data advisor who has worked with organisations from startups to the likes of Meta and Paypal. Together, they explore why so many companies, even those with skilled data teams, solid platforms…
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Building data excellence: culture, value and the human side of AI
In this episode of Hub & Spoken, Jason Foster, CEO and Founder of Cynozure, speaks with Roberto Maranca, data & digital transformation expert and author of Data Excellence. They explore what it really means to build a 'data fit' organisation, one that treats data capability like physical fitness…
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Busy doesn't equal value: How great teams deliver
Busy isn't the same as valuable. Too many data teams fall into the trap of endless activity chasing the next tool, migration, or hype, without ever proving their impact. In this episode of Hub & Spoken, Jason Foster, CEO and Founder of Cynozure, sits down with Maaike van den Branden, former Chief...
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The future of work isn't about AI. It's about us.
AI is no longer a distant concept; it's here, reshaping the way we live and work. From coding and customer service to creative content, AI is already taking on tasks once thought to be uniquely human. But what does that mean for the future of work, and more importantly, for the role of leaders?…
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When Jason interviewed ChatGPT: Leadership in the age of AI
What if the future of leadership wasn't explained by another CEO, but by an AI? In this special episode of Hub & Spoken, hosted by Jason Foster, CEO & Founder of Cynozure, the guest isn't a data or business leader. It's ChatGPT. Together, they explore one of the most pressing questions for...
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Lessons Every Leader Can Use to Unlock Data and AI Success
In this episode of Hub & Spoken, host Jason Foster, CEO & Founder of Cynozure, is joined by James Lupton, Chief Technology Officer at Cynozure, to explore the findings from What Matters Most for Insurers Now — a new report shaped by insights from 35 senior leaders across the insurance industry....
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How great leadership teams create sustainable business growth
In this episode of Hub & Spoken, Jason Foster, CEO & Founder of Cynozure, speaks with David Germain, portfolio Non-Executive Director and former senior technology and transformation leader in banking, financial services and insurance. Drawing on 30 years of global experience, David shares how...
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Why change is so hard in insurance
Why is meaningful innovation so hard in insurance, and what can be done about it? In this episode of Hub & Spoken, host Jason Foster is joined by John Turner, a global underwriting leader and expert in life and health insurance, to explore the innovation imperative in one of the world's most...
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Big change, small steps: Rethinking transformation
In this episode, we look at the real story behind transformation in data and AI, and why the classic big bang approach often fails to deliver lasting impact. Jason explores when large-scale transformation programmes do make sense, like when you're starting from a fundamentally broken place, or…
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Building a business-led, AI-driven transformation at AXA
In this episode of Hub & Spoken, Jason Foster talks to Cali Wood, Head of Data and AI Strategy & Culture at AXA UK and Ireland. Cali shares how AXA is shaping its data and AI transformation through a clear strategic framework built on creation of value, connection of data and tooling, and culture...
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Embedding value into data and AI initiatives from day one
In this solo episode, Cynozure CEO Jason Foster explores what it really means to create value with data and AI and why it can't be treated as a nice-to-have outcome at the end of a project. Jason breaks down a practical, repeatable approach to designing value in from the start, with clear intent,...
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Designing a data & AI strategy to strengthen a sector
In this episode of Hub & Spoken, Jason Foster, CEO & Founder of Cynozure, speaks with Lisa Allen, Director of Data at The Pensions Regulator (TPR), about the role of data in protecting savers and shaping a more resilient pensions industry. Lisa shares the story behind TPR's new data strategy and...
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Real life, revealed: How behavioural data is shaping the future of business intelligence
Behavioural data is fast becoming a cornerstone of modern business strategy. Not just for media measurement or advertising optimisation, but across product, pricing, logistics, and platform development. It tells us what people actually do, not just what they say they do. As traditional market...
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Business Intelligence in an AI world
In this episode of Hub & Spoken, Jason Foster speaks with Colin Zima, CEO and Co-founder of Omni, a modern business intelligence platform that combines the best of governance and usability. With a background spanning roles at Looker and Google, and two decades as both a data user and builder…
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Why decision making is hard and how leaders can do it better
In this episode of Hub & Spoken, Jason Foster, CEO of Cynozure, goes solo and explores one of the most critical yet under-discussed business skills...decision making. Drawing on real-world examples, research, and personal experience, Jason unpacks why so many organisations struggle to make...
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How PensionBee uses data & AI for better customer experience and business growth
In this episode of Hub & Spoken, Jason Foster, CEO of Cynozure, chats with Luis Mejia, VP Data, Platforms & AI at PensionBee, about how the company is transforming the pension industry through smart use of data and AI. Luis shares how a digital-first mindset is helping PensionBee enhance customer...
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Building a digital-first, female-centric insurance business
In this episode of Hub & Spoken, host Jason Foster welcomes Sam White, the multi-award-winning Founder of Freedom Services Group and Global Founder of Stella Insurance Australia. Sam shares her journey of building Stella Insurance, the challenges and opportunities of creating a digital-first...
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Insights from Data Means Business, Second Edition
Jason's co-author, Barry Green, joins this next episode as they discuss the release of the second edition of "Data Means Business" on 25th March. Returning for his third conversation on the podcast, Barry shares updates on the evolving landscape of data and AI, the impact of generative AI, and…
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Gender Diversity in Data & AI with Lou Hutchins, Director of Data Culture and Literacy at Cynozure and Rose Attridge, Strategy Advisor at Cynozure
This episode is a special edition in honour of International Women's Day on 8th March. Host Jason Foster is joined by Lou Hutchins, Director of Data Culture & Literacy at Cynozure, and Rose Attridge, Strategy Advisor at Cynozure. Together, they explore gender diversity in data and AI, the...
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Measuring the impact of sustainability with Adam Elman, Director of Sustainability - EMEA, at Google
In this episode, host Jason Foster is joined by Adam Elman, Director of Sustainability - EMEA, at Google. Together they explore defining sustainability from environmental, social and governance perspectives, and the role of AI in sustainability, including AI's potential to reduce global…
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The impact of AI on young people and education with Amanda Bickerstaff, CEO & Founder, AI for Education
In this episode, host Jason Foster is joined by Amanda Bickerstaff, CEO & Founder, AI for Education. Together they explore the impact of AI on young people, particularly in the context of education. They discuss AI literacy, the need for AI literacy among students, teachers, and policymakers and...
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The Psychology of Leadership with Lara Menke, Leadership Psychologist & Executive Coach
In this episode, host Jason Foster is joined by Lara Menke, Leadership Psychologist & Executive Coach. Together they explore leadership development and the application of business psychology to improve workplace dynamics and team performance. They also discuss the transformative potential of...
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The Future of the Chief Data Officer with Barry Panayi, Chief Data and Insight Officer at John Lewis Partnership
In this episode, host Jason Foster sits down with Barry Panayi, Chief Data and Insight Officer at John Lewis Partnership to discuss the evolving role of the Chief Data Officer (CDO). Barry shares his journey from coding and analytics to leading data and insights at iconic brands like John Lewis…
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Unlocking retail innovation through data with Susie Moan, CDO at Currys
In this episode, host Jason Foster is joined by Susie Moan, Chief Data Officer at Currys and member of Cynozure's Advisory Board. They explore some of the highlights of Susie's accomplished career in data and AI, highlighting the significance of data value in a commercial business context. The...
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Shaping the Future: How data and AI are transforming higher education with Osama Khan, Deputy Vice-Chancellor, Academic and Professor in Finance at Aston University, Birmingham
In this episode, host Jason Foster sits down with Osama Khan, Deputy Vice-Chancellor, Academic and Professor in Finance at Aston University, Birmingham. Together, they explore how data is transforming the landscape of higher education, from revolutionising decision-making to navigating the...
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How AI has confused the boardroom and what to do about it
AI has made its way into the boardroom, bringing with it a wave of excitement—and for some, a dose of confusion. For those in the know, AI has become an accelerator for operational and strategic improvements. But for others, the rapid pace and mixed messages have led to uncertainty. In our latest...
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Reshaping the future of retail with Paula Bobbett, Chief Digital Officer at Boots
In this episode, host Jason Foster sits down with Paula Bobbett, Chief Digital Officer at Boots. They discuss her extensive digital experience, which includes roles at Dixon's Carphone, British Airways, Debenhams and Avon. They also explore the importance of an omnichannel strategy that bridges...
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ABOUT THIS SHOW
The original data podcast. The Hub and Spoken podcast is a series of fascinating discussions with today's top data and business leaders from across the business world. The conversations explore how to add most value to organisations through the use of data and analytics, and how best to organise yourself to achieve that value. It talks about how to define and deliver data strategy, and the best way to return business value.
HOSTED BY
Cynozure
CATEGORIES
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