PODCAST · business
HVAC Know It All Podcast
by Gary McCreadie - Licensed Refrigeration/HVAC Technician
The HVAC Know It All Podcast, hosted by HVAC and Refrigeration tech Gary McCreadie, is an industry leading show that focuses on education within the HVAC and Refrigeration Trade - Such as HVAC Maintenance Tips.
Episodes
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Stop Using AI Like a Chatbot with Vern Crawford
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero continue their conversation with Vern Crawford, founder of Flow Logic Automation, about deploying AI in HVAC businesses. Vern demonstrates how automation can move home…
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How One-Inch MERV 11 Filters Can Work With the Right HVAC Airflow Design - Part 2
In this episode of HVAC Know It All, host Gary McCreadie talks with Chris Howells, Senior Training & Development Manager at AprilAire, about designing smaller filters and cabinets while maintaining filtration performance and airflow. In Part 2 of their conversation, they discuss three-inch media,...
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Why a Thicker HVAC Filter Can Have Less Pressure Drop Than a One-Inch Filter - Part 1
In this episode of HVAC Know It All, host Gary McCreadie talks with Chris Howells, Senior Training & Development Manager at AprilAire, about applying indoor air quality solutions during shoulder seasons and making filtration part of a complete HVAC approach. They cover humidity concerns, filter...
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How an AI Phone Agent Created $200K in New Business for Plumbing Companies | Vern Crawford
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero speak with Vern Crawford, founder of Flow Logic Automation, about practical uses of AI and automation in HVAC and plumbing businesses. They examine an after-hours AI phone…
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Hidden Video Game Addiction Nearly Cost Matt Showers His Family After Years of Secrecy - Part 2
In this episode of HVAC Know It All, host Gary McCreadie speaks with Matt Showers, a commercial-industrial HVAC professional and the host of Trade Therapy Podcast, about the effects of compulsive screen time, gaming, and other obsessive behaviors on family life. They discuss recognizing a…
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When Do Mental Health Problems Need More Help Than Your Friends Can Give? Part 1
In this episode of HVAC Know It All, host Gary McCreadie speaks with Matt Showers, a commercial-industrial HVAC professional and the host of Trade Therapy Podcast. They discuss putting real stories behind the topic, recognizing when peer support is not enough, managing screen and gaming habits…
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How AI and Commissioning Are Changing the Future of HVAC Service with Jim Bergmann
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero speak with Jim Bergmann, President of measureQuick, and Director of New Product Development at Redfish Instruments Inc. about residential HVAC commissioning, reducing…
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Is New HVAC Technology Making Technicians Better or Too Dependent? with Don Gillis Part 2
In this episode of HVAC Know It All, host Gary McCreadie speaks with HVACR Educator Don Gillis of Gillis Coach about helping technicians adapt to digital tools and evolving equipment. They cover the shift from analog instruments to Bluetooth-enabled technology, the value of understanding…
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HVAC Training Has Changed; Here's What Today's Technicians Need with Don Gillis Part 1
In this episode of HVAC Know It All, host Gary McCreadie speaks with HVACR Educator Don Gillis of Gillis Coach about how HVAC training has changed from the field-based approaches of decades past. They examine apprenticeship experiences, knowledge gaps, digital learning tools, and how senior...
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Why commissioning is essential for profitable HVAC businesses with Jim Bergmann
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero speak with Jim Bergmann, president of measureQuick, and Director of New Product Development at Redfish Instruments Inc. about commissioning as a business process. They cover...
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What Great HVAC Business Owners Do Differently to Build Accountable Teams with Bill Spohn
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero speak with Bill Spohn, Founder & CEO of TruTech Tools, LTD, who brings 38 years of experience in the HVAC industry. They discuss applying EOS, the Entrepreneurial Operating...
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The HVAC industry's transition to A2L and A3 flammable refrigerants with Eric Ruggles Part 2
In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Eric Ruggles, Director of Engineering at Ritchie Engineering Co., Inc. (YELLOW JACKET), to discuss charging A3 flammable refrigerants with Yellowjacket's hydrocarbon charging kit. They cover assembling the charging...
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A Practical Guide to R290 and A3 Refrigerant Safety with Eric Ruggles Part 1
In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Eric Ruggles, Director of Engineering at Ritchie Engineering Co., Inc. (YELLOW JACKET), to discuss charging A3 hydrocarbon refrigerants, including R290 and R600A. They compare A3 and A2L flammability, cover...
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How One Operating System Increased Our Profit by 41% with Bill Spohn
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero speak with Bill Spohn, Founder & CEO of TruTech Tools, LTD, who brings 38 years of experience in the HVAC industry. They discuss the Entrepreneurial Operating System (EOS),...
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The reality of owning an HVAC business vs working as an employee with Rich Ortega Part 2
In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Rich Ortega, the C.O.O. and co-owner of On The Rock Services and podcast co-host of Commercial Kitchen Chronicles, about the realities of starting and growing a service business. Rich explains why...
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AI for HVAC Contractors to Future-Proof Your Business Using ChatGPT with Daniel Quinonez
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero speak with Daniel Quinonez, Chief Operating Officer of Plumbing-Heating-Cooling Contractors -National Association. They discuss HVAC licensing standards, technician training,...
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If You're Not Ready to Sacrifice, Don't Start a Business | Rich Ortega Part 1
In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Rich Ortega, the C.O.O. and co-owner of On The Rock Services and podcast co-host of Commercial Kitchen Chronicles, to discuss the realities of starting and running a service business. Rich shares his experience...
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How to Diagnose Oil Return Problems Before They Damage a Compressor
Episode Overview In this episode of the HVAC Know It All Podcast, Host Gary McCreadie Director of Player Development and Head Coach at Shelburne Soccer Club and President of McCreadie HVAC & Refrigeration Services and HVAC Know It All Inc, examines compressor oil return, including why lubrication...
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Why HVAC Technicians Struggle to Build Successful Businesses with Daniel Quinonez
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero speak with Daniel Quinonez, Chief Operating Officer of Plumbing-Heating-Cooling Contractors -National Association. They discuss contractor communities, member education,...
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HVAC Mental Health - Transformational Leadership
Episode Overview In this episode of the HVAC Know It All Podcast, Host Gary McCreadie Director of Player Development and Head Coach at Shelburne Soccer Club and President of McCreadie HVAC & Refrigeration Services and HVAC Know It All Inc, talks about volunteer leadership, workplace burnout, and...
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HVAC Business Growth for Contractors Being Crushed by Rebates & Complexity with Samir Pendse
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with Samir Pendse, Co-founder & CEO at Coral exploring the future of HVAC financing, heat pump adoption, rebate programs, and innovative business models like...
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HVAC Sales Struggles for Contractors to Close Deals using Upfront Rebates with Samir Pendse
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with Samir Pendse, Co-founder & CEO at Coral. He shares how Coral simplifies that process by guaranteeing rebates upfront, connecting homeowners with the best…
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HVAC System Breakdowns for Managers to Avoid Catastrophic Shutdowns - Clayton & Robert Part 2
In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Clayton Cassady, President, and Robert Laframboise, Vice President, Class A Operator at RC Mechanical Canada, about industrial ammonia refrigeration systems and the role of plant operators. They...
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HVAC Pricing, AI Automation & Financial Strategy with Valeria Velázquez
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with Valeria Velázquez, Director of Customer Strategy at WorkHero and Co-Founder of Climate Champions to explore the balance between financial discipline and...
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The Industry Running on Ammonia is Facing a Massive Skills Crisis with Clayton & Robert Part 1
In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Clayton Cassady, President, & Robert Laframboise, Vice President, Class A Operator at RC Mechanical Canada to discuss industrial ammonia refrigeration systems and how they operate. Clayton explains why ammonia is...
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HVAC Heat Recovery Systems for Buildings That Replace Boilers and Reduce Costs with David Kim Part 2
In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with David Kim, Engineering Manager at LG Electronics, about advanced VRF technology and new heating and cooling solutions. David explains how LG's Hydro Kit works for hydronic heating and domestic hot...
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How to Scale an HVAC Business from $500K to $5M | Office Management, Marketing & Operations with Valeria Velázquez
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with Valeria Velázquez, Director of Customer Strategy at WorkHero and Co-Founder of Climate Champions to discuss what it really takes to grow and scale a successful...
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AI-Driven VRF Systems for HVAC Pros to Improve Efficiency using LG Multi V i Tech - David Kim Part 1
In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by David Kim, Engineering Manager at LG Electronics, to discuss variable refrigerant flow systems and how they work. David explains the difference between heat pump and heat recovery VRF systems, how inverter…
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HVAC Troubleshooting Mindset for Technicians to Fix High Pressure Problems without Replacing Parts
In this episode of the HVAC Know It All Podcast, Host Gary McCreadie Director of Player Development and Head Coach at Shelburne Soccer Club and President of McCreadie HVAC & Refrigeration Services and HVAC Know It All Inc, shares a service call involving a Lennox rooftop unit that kept shutting...
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HVAC Business Growth Secrets: Hiring, Apprentices & Scaling Without Marketing - Cornelio Martinez
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with Cornelio Martinez, Owner at Maize Mechanical, he shares the journey of building a successful HVAC business by focusing on relationships, strategic hiring, and...
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HVAC Mental Health: Men with Imposter Syndrome, Who Feel Not Good Enough to Build Confidence
In this episode of the HVAC Know It All Podcast, Host Gary McCreadie Director of Player Development and Head Coach at Shelburne Soccer Club and President of McCreadie HVAC & Refrigeration Services and HVAC Know It All Inc, continues the Mental Health Series with a personal discussion about…
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How to Build a Successful HVAC Business: Heat Pumps, Growth & Customer Trust with Cornelio Martinez
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with Cornelio Martinez, Owner at Maize Mechanical, to discuss what it really takes to build a successful HVAC business from the ground up. Cornelio shares how he left...
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Defrost Mistake That Sends Refrigeration into a Head Pressure Death Spiral - Julian Finbow Part 2
In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Julian Finbow, RSE, Service Tech Support at Swegon North America, and Principal at Finbow Inc., about the different types of defrost methods used in commercial refrigeration systems. Julian explains how electric...
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HVAC Owners Who Don't Use A Whole Home Approach Are Losing Profit - Brynn Cooksey Sr, CEM, CMS
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with Brynn Cooksey Sr, CEM, CMS. He is the Founder of Air Doctors Heating & Cooling and HVAC U (Building Scientists). He discuss the business side of home performance...
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Refrigeration Frost vs Ice Truths for HVAC Techs to Prevent System Failure - Julian Finbow Part 1
In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Julian Finbow, RSE, Service Tech Support at Swegon North America, and Principal at Finbow Inc., to discuss refrigeration defrost methods and why they are essential for system performance. Julian explains how frost...
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This Compressor Looked Dead, But a Stuck TXV Caused High Pressure & Bypass - Jamie Kitchen Part 2
In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Jamie Kitchen, an HVAC expert, Training and Account Manager at Danfoss about how metering devices control refrigerant flow in cooling and refrigeration systems. Jamie explains how simple restrictions like cap tubes…
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HVAC Systems for Technicians That Quietly Fail in Real-World Conditions - Jamie Kitchen Part 1
In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Jamie Kitchen, an HVAC expert, Training and Account Manager at Danfoss, to discuss refrigeration metering devices and how they control refrigerant flow. Jamie explains what a simple restriction is, how an orifice or...
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HVAC Contractors Losing Money by Skipping Energy Audits to Close Jobs with Brynn Cooksey Sr, CEM, CMS
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with Brynn Cooksey Sr, CEM, CMS, the Founder of Air Doctors Heating & Cooling and HVAC U (Building Scientists). They explore how building science can transform an…
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Too Busy to Grow Your Business to Unlock Revenue with AI Automation Systems - James Christian Part 2
In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with James Christian, Senior Director of Product at Podium, about how artificial intelligence is helping HVAC and home service businesses improve efficiency and customer communication. James explains how AI tools can…
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AI Employees for HVAC Businesses to Automate Booking & Increase Revenue with James Christian Part 1
In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by James Christian, Senior Director of Product at Podium, to discuss how artificial intelligence is helping HVAC and home service businesses operate more efficiently. James explains what large language models are, how…
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The Energy Crisis for Building Owners to Cut 70% Waste using AI Optimization - Keith Gipson Part 2
In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Keith Gipson, Founder and CEO of Facil.AI, about how artificial intelligence is changing building automation and HVAC energy management. Keith explains how his AI platform continuously analyzes building data and makes...
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How systems like divisor pricing & flat-rate pricing can transform profitability - TJ O'Connor
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with TJ O'Connor, President at Farmington Consulting Group to discuss key findings from the 2025 Contractor of the Future Report. Based on insights from over 1,000…
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AI vs Humans: How Machines Are Becoming Safer Than People with Keith Gipson Part 1
In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Keith Gipson, Founder and CEO of Facil.AI and a longtime expert in controls and building automation, to discuss how artificial intelligence is changing the HVAC industry and the world around us. Keith explains what…
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AI in HVAC Is Reducing Call Time & Predicting Failures Without Replacing Techs – Jim & Joshua Part 2
In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversations with Jim Fultz, National Technical Training Manager at Copeland, and Joshua Souders, Manager Product Management at Copeland, about airflow, static pressure, and modern diagnostic tools. In Part 2…
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HVAC Sales Mistakes Contractors Make to Lose Profit by Offering Too Few Options – TJ O'Connor
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with TJ O'Connor, President at Farmington Consulting Group to discuss key findings from the latest Contractor of the Future Report. Based on insights from more than...
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ChatGPT for HVAC Techs to Diagnose Problems Faster and Stay Competitive - Jim & Joshua Part 1
In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Jim Fultz, National Technical Training Manager at Copeland, and Joshua Souders, Manager Product Management at Copeland, to talk about how AI is starting to impact the HVAC industry and how technicians can use it in...
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HVAC Mental Health: Imposter Syndrome in Men to Regain Confidence with Gerry Wagner Part 2
In Part 2 of this Mental Health series episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Gerry Wagner, President of Education, Services & Products Company LLC (ESPCO LLC). Gerry shares his experiences with depression, suicidal thoughts, long-term…
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How Slow Cash Flow for HVAC Owners is Killing Growth by Delayed Invoicing – Roland Ligtenberg
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with Roland Ligtenberg, Co-Founder and SVP Growth & Innovation at Housecall Pro to discuss why cash flow is one of the most important factors for HVAC and home…
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HVAC Mental Health: Overcoming Addiction and Depression in the Trades - Gerry Wagner Part 1
In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues the Mental Health Series with Guest Gerry Wagner, President of Education, Services & Products Company LLC (ESPCO LLC). Gerry shares his personal journey through addiction, depression, and recovery, explaining how...
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How Missed Calls Are Killing HVAC Owners to Unlock Millions in Revenue with Roland Ligtenberg
In this episode of the HVAC Know It All Business Edition Podcast, co-hosts Gary McCreadie and Furman Haynes from WorkHero sit down with Roland Ligtenberg, Co-Founder and SVP Growth & Innovation at Housecall Pro to discuss how home service businesses scale from "one-man truck" operations into...
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ABOUT THIS SHOW
The HVAC Know It All Podcast, hosted by HVAC and Refrigeration tech Gary McCreadie, is an industry leading show that focuses on education within the HVAC and Refrigeration Trade - Such as HVAC Maintenance Tips.
HOSTED BY
Gary McCreadie - Licensed Refrigeration/HVAC Technician
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Frequently Asked Questions
How many episodes does HVAC Know It All Podcast have?
HVAC Know It All Podcast currently has 633 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is HVAC Know It All Podcast about?
The HVAC Know It All Podcast, hosted by HVAC and Refrigeration tech Gary McCreadie, is an industry leading show that focuses on education within the HVAC and Refrigeration Trade - Such as HVAC Maintenance Tips.
How often does HVAC Know It All Podcast release new episodes?
HVAC Know It All Podcast releases new episodes frequently with a large back catalog of 633 episodes. Check the episode list for recent publication dates.
Where can I listen to HVAC Know It All Podcast?
You can listen to HVAC Know It All Podcast on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts HVAC Know It All Podcast?
HVAC Know It All Podcast is created and hosted by Gary McCreadie - Licensed Refrigeration/HVAC Technician.
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