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I AM 000

by Triple Zero Victoria

‘I AM 000’ is a podcast produced by Triple Zero Victoria which provides life-saving call taking and emergency dispatch services to the Victorian community. It gives rare access to real emergencies and the people behind them. You will hear real audio between callers and call-takers as the patients and on-scene emergency services personnel share their stories and first hand experiences as they deal with emergencies and often challenging situations.

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Episodes

  1. "A little help from my friends"

    It was a hot day and tradesman Jon Lanyon was working out in his shed when he suffered a very serious health episode. His wife Haedee was out with the girls when she intuitively "felt" something wasn't right. She drove home to find Jon unresponsive on the ground and immediately rang his best…

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  2. "An award-winning Call-Taker"

    Katherine "Kat" Cardy works in the Triple Zero Victoria Burwood Ambulance team. She's been awarded the IAED 2024 Australasia Dispatcher of the Year. Kat is actually a Call-Taker, but the reason this award is for Dispatching is that internationally, the Dispatching role also includes Call-Taking....

  3. "She's my little hero"

    The Gardiner family were celebrating their youngest Thomas’s 4th birthday. Mum Brooke had been experiencing gall-bladder attacks for the last six months; but little did she know what was about to happen. Suddenly Brooke found herself violently ill, throwing up. Her 8-year-old daughter Jorja…

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  4. "A stroke of luck"

    76-year-old Laura suffered a stroke in April this year and thankfully survived. She credits her survival to her quick-thinking grand-son Jarrod who called 000 and spoke to Call-Taker Stuart who helped diagnose her condition on the day, including running her through the stroke F.A.S.T test. Laura...

  5. "Welcome little Evie"

    It’s not every day that a baby comes into the world on the side of the road. But that’s what happened with baby Evie in January this year. Little Evie was delivered with the assistance of Ambulance Call-Taker Jessica Stewart in the family car, on the side of Burwood Highway. When 31-year-old Mum...

  6. "A day in the life of a Police Call-Taker"

    Police Call-Taker Daniel Williams has been working with Triple Zero Victoria for the past two years. He’s one of the 172 Police Call-takers working across Triple Zero Victoria’s three centres and someone you may speak to if you call triple zero. In his role, Daniel can deal with as many as 200...

  7. "A topic turned upside down"

    Mum Terri-Ann Balfour stopped on the highway to deal with an upset child, when suddenly her car – which was also pulling a horse float - was side-swiped by a truck. Both vehicles were shunted along the road and the horse float tipped upside down, with pony “Topic” inside! It was chaos. A driver...

  8. ”When Lili became deathly nauseous”

    James and Oscar were in the car with their mum when she suddenly became violently unwell. She pulled up her car and James called triple zero and spoke with Call-Taker Chloe. James constantly monitored his Mum’s condition, even checking their car’s hazard flashing lights were on. His little…

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  9. ”Dispatchers to the rescue”

    Smash repairman Cade Egan was doing an emergency drop-in on his elderly aunt in country Victoria during the floods last year when he drove into deep water. You'll hear what happened to Cade in this podcast episode. In October 2022, the north and the west of Victoria along the Murray was hit by...

  10. ”Be a hero and call triple zero!”

    It was just another Friday night for six-year-old Connor and Mum, Lyndall Heath. They were eating dinner when his Mum started to choke, vomit and cough up blood. Connor called triple zero and spoke to Ambulance Call-Taker Sam Pregnell. Despite the stressful situation, young Connor was able to...

  11. ’Lois answers the call”

    Lois Ekong is a new graduate paramedic with Ambulance Victoria with an interesting background. As a trainee paramedic she not only studied and did her placement Ambulance shifts, but for the last nine months she also doubled up as an ESTA Ambulance Call-Taker. Something she now credits with…

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  12. ”Everything will be alright”

    11-year-old Blake Alderuccio had read a book on first aid, so he knew what to do when his Mum was suddenly stung by bees. 51-year-old Helen owned a hive of bees and was on her ride-on mower when she was attacked by a swarm, stinging her all over her body and head. She immediately started having…

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  13. ”He ain’t heavy - he’s my brother”

    Aarush Khurana witnessed his little brother’s accident - it literally happened right in front of him. In the latest episode of ESTA's "I AM 000" podcast we unravel the incredible moment 13-year-old Aarush stepped up and rang Triple Zero after his brother was hit by a car while riding a scooter.…

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  14. ”So, my Mum woke up with a pain in her whole body”

    One of this year’s Junior Triple Zero Hero’s Hannah Toliat features in this I AM 000 podcast. This episode includes excerpts from Hannah’s call to Triple Zero with ESTA experienced Dispatcher and Call-Taker Kim Matta, after her Mum had trouble breathing. 11-year-old Hannah called Triple Zero when...

  15. ”Nick the Baby Whisperer”

    ESTA’s Nick 'The Baby Whisperer' Smith features in this I AM 000 podcast. This episode includes excerpts from the experienced dispatcher and call-taker’s phone call helping to deliver baby Moama Hill, with dad Jarrod’s assistance. When the expectant parents Emma and Jarrod suddenly faced the...

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TOPICS IN THIS SHOW

Call Takers Crisis Response Emergency Dispatch First Responder Public Safety Real Audio Victorian Health

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ABOUT THIS SHOW

‘I AM 000’ is a podcast produced by Triple Zero Victoria which provides life-saving call taking and emergency dispatch services to the Victorian community. It gives rare access to real emergencies and the people behind them. You will hear real audio between callers and call-takers as the patients and on-scene emergency services personnel share their stories and first hand experiences as they deal with emergencies and often challenging situations.

HOSTED BY

Triple Zero Victoria

Frequently Asked Questions

How many episodes does I AM 000 have?

I AM 000 currently has 15 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.

What is I AM 000 about?

‘I AM 000’ is a podcast produced by Triple Zero Victoria which provides life-saving call taking and emergency dispatch services to the Victorian community. It gives rare access to real emergencies and the people behind them. You will hear real audio between callers and call-takers as the patients...

How often does I AM 000 release new episodes?

I AM 000 has 15 episodes. Check the episode list to see recent publication dates and frequency.

Where can I listen to I AM 000?

You can listen to I AM 000 on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.

Who hosts I AM 000?

I AM 000 is created and hosted by Triple Zero Victoria.
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