IAC Stories of Quality

Sonja K. Boiteaux, MS, RT(R)(MR), MCHC is the Lead MRI Technologist/Technical Director at The Orthopaedic Center of Palm Beach County. She shares her perspective as the MRI technologist for a large, multi-location Orthopaedic practice and how they best serve their patients through this onsite imaging model. Discussing that quality improvement is something that’s embedded into their  daily practice, Sonja shares that everyone on staff has read the IAC Standards,  from the receptionist, to the radiologist and the chief operating officer! 

Courtney Carter, the Director of Ops Quality Improvement & Assurance, CORE- Imaging, for US Radiology Specialists, discusses how the IAC process streamlines accreditation for their large practice. She shares how US Radiology Services appreciates that the IAC process evaluates not just images but their product as a whole, from start to finish. They use the QI Tool to ensure image quality and accurate and timely reports for their MRI and CT services, across their multiple locations consistently, beyond the reaccreditation period.

Saurabh Bhatia, Medical and Health Services Manager at Highfield Imaging in Pittsburgh, PA discusses his facility's accreditation with IAC MRI and IAC CT.  He speaks about how the facility's use of the QI Self-Assessment tool helps monitor and track their progress toward providing quality patient care.

Dr. Manu Aggarwal from Vein Care Center in Lima, Ohio discusses the value her facility has found through IAC Vein Center and Vascular Testing accreditation. Her interesting perspective on why Vein Care Center chose to be an "early adopter" of IAC Vein Center accreditation and has continuously maintained their accreditation since March of 2015 is a fascinating account. As a facility that has experienced both in person and virtual site visits, she shares how that process has helped improve the quality her vein center provides within their rural community.

Our second episode interviews Jenny Breland of Grandview Medical Center in Birmingham, an accredited Cardiac Electrophysiology facility. Hear about the impact IAC accreditation has had on Grandview's rating scores and overall patient satisfaction levels.  

Our first episode interviews Jenni Tresness RDCS (PE/AE), RDMS (FE), RVT , FASE from Madigan Army Medical Center. Jenni shares her unique perspective as the  Technical Director of the first accredited Echocardiography clinic in the United States Army and the first Accredited Pediatric Echocardiography clinic in the entire Department of Defense.