PODCAST · technology
In the Cloud w/2600Hz
by 2600Hz
A monthly podcast covering all things cloud communications from your friends at 2600Hz. We’ll have interviews with industry analysts, inside looks at what’s happening at 2600Hz, and fun “did you know?” chats about the world of telecom. In the Cloud w/2600Hz is your one-stop podcast for insight into industry trends, news, and the latest on our favorite telecom acronyms: UCaaS, CPaaS, and CCaaS!
Episodes
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What Innovative Call Analytics Bring To The Hybrid Office With Xarios
This month we’re sitting down with Jimmy Lim and Carlie Adams of Xarios Technologies. Back in March 2020, 2600Hz announced a strategic partnership with Xarios that would add their robust call reporting and analytics to our call center solution. In this refresher episode, we dive into what's been...
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How to Build a Successful Cloud Comms Business with Alan Rihm
This month we sat down with Alan Rihm, a successful entrepreneur and the founder and CEO of CoreDial. With over 25 years of entrepreneurship, leadership, and business strategy experience in cloud software and services, Alan is a wealth of knowledge and has tons of valuable advice to share about...
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How To Become A Trusted Advisor With Evan Kirstel
This month we’re talking with Evan Kirstel, a tech social media influencer. With 30 years of experience in telecom and IT, Evan brings a wealth of knowledge and experience to the conversation. Add to that his substantial social media following and that he’s a key thought leader in the cloud comms...
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How to Scale Your Cloud Communications Business with Mike Tessler
We’re starting the new year strong with a true visionary in cloud communications--Mike Tessler, the co-founder and CEO of BroadSoft. We sat down with this pioneer in the unified communications space to talk about the state of the industry heading into 2022 and how to craft a strategy to go to...
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The 2021 Roundup Episode!
It’s that time of year again! This month, we’re reviewing the biggest trends and topics in the world of cloud communications in 2021. We hit on the rise of Microsoft Teams, the growing importance of Customer Experience (CX), the continued importance of CPaaS, and more! As promised, here’s the…
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CPaaS; or, How Did We Get Here?
In this month’s episode, Alisa and Clint are back with a history lesson! With all the talk of CPaaS and the future of cloud communications, we wanted to take a step back to see how the industry got here. We’ll trace that history from the PSTN days all the way up to the present, giving you an...
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Cloud Comms US Recap
In this month’s episode, Clint and Alisa are back to recap the Cloud Comms Summit US, an industry event organized by Cavell and the Cloud Communications Alliance. This conference brings together industry analysts and service providers to review big trends in the industry and forecast for the year...
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KAZOO & Microsoft Teams
In this month's episode, Clint chats with Micah Singer, the founder and Managing Director of TeamMate Technology. We chat all about our strategic partnership, which brings a Microsoft Teams Direct Routing integration to KAZOO, and why now's a great time to start offering your customers a Teams...
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What's New with KAZOO?
In this month’s episode, Clint sits down with our Chief Technology Officer and Chief Architect to chat about all things in the world of KAZOO. We’ll talk about some of the new features and plumbing changes coming with the upcoming 5.x release, but—more importantly—address the “why” 2600Hz is…
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SpawnFest!
In this episode, 2600Hz’s Clint Mohs sits down with Bryan Paxton and Pablo Costas Sanchez, two organizers of the upcoming SpawnFest developer competition. Clint, Bryan, and Pablo discuss what SpawnFest is, who can participate, what’s up for grabs, and much more! For more information about the…
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Why Brand Loyalty is Key to Success
In this episode, 2600Hz's Alisa Bartash and Clint Mohs talk about customer churn and what you can do to help reduce it—or better yet—prevent it all together. We’ll share ways you can increase brand loyalty so your customers never think twice about jumping ship and going to a competitor, even if...
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Equity in the Hybrid Workplace
In this episode, 2600Hz's Alisa Bartash and Clint Mohs tackle a topic that’s front of mind for many folks across nearly all industries--the hybrid workplace. While there are myriad things to be considered for the hybrid office to be successful, this episode focuses on the importance of equity…
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Why We're Running Out of Phone Numbers
In this episode, 2600Hz's Alisa Bartash and Clint Mohs talk about phone numbers and why we're running out of them. We'll give you a hint: it has to do with...technology! There are many everyday devices that use phone numbers and tons of creative ways businesses are utilizing phone numbers that…
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Creating a Profitable Pricing Strategy
In this episode, 2600Hz's Alisa Bartash and Clint Mohs talk all about pricing and packaging - why having a compelling pricing strategy is so important, the key factors to consider when creating or updating your pricing strategy, best practices for choosing a pricing strategy, and more. Whether...
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A Look Ahead
Happy New Year everyone! We are excited for 2021 and look forward to bringing you exciting new episodes with a twist...we want to keep the podcast fresh so we're switching things up a bit this year. This short and sweet episode gives you a sneak peek of what we're planning in 2021, how we're…
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All about the 2600Hz Community with Emily Ransford
Join 2600Hz Head of Marketing Alisa Bartash and Emily Ransford, 2600Hz's Community Manager, for a conversation about the online Community that 2600Hz has built over the past 10 years. In this episode, Alisa and Emily discuss how Emily is deep in the middle of transforming it into an even more...
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The Many Benefits of Streamlining Billing Operations with JK Chelladurai of OneBill
Join 2600Hz Head of Marketing Alisa Bartash and JK Chelladurai, Founder and CEO of OneBill, a leading Billing & Revenue Management platform provider, for a conversation about how you can enhance your customer's experience by streamlining your billing operations and revenue management. In this...
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Six Months Later — How Coronavirus has Changed Telecom
Join 2600Hz Head of Marketing, Alisa Bartash, UC Pioneer & Chief Cloud Evangelist of the Cloud Communications Alliance, Dave Gilbert, and Chief Product Evangelist of Prodoscore, Crisantos Hajibrahim, as they chat about the impact COVID-19 has had on the world, and specifically the world of…
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How Call Analytics Can Transform Your Business with Jimmy Lim & Yasmin Gray of Xarios
Join 2600Hz Head of Marketing Alisa Bartash for a timely conversation about call analytics with two members of the Xarios Technologies team — Jimmy Lim, Vice President of Cloud Product, and Yasmin Gray, Product Marketing Manager. In this episode, they discuss why call analytics are so important...
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Reprioritizing Roadmaps & Business Agility with Patrick Sullivan
Join 2600Hz Head of Marketing Alisa Bartash and 2600Hz COO & Co-Founder Patrick Sullivan for a conversation about the importance of business agility and the role it plays in 2600Hz's commitment to enabling remote work. In this episode, Patrick and Alisa discuss how 2600Hz reprioritized their...
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Remote Work in the Era of Coronavirus with Dave Gilbert & Crisantos Hajibrahim
Join 2600Hz Head of Marketing, Alisa Bartash, UC Pioneer & Chief Cloud Evangelist of the Cloud Communications Alliance, Dave Gilbert, and Chief Product Evangelist of Prodoscore, Crisantos Hajibrahim, as they chat about the benefits and challenges of remote work as the novel coronavirus continues…
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The Dynamic Shift to CCaaS with Jon Arnold
Join 2600Hz Head of Marketing Alisa Bartash and Jon Arnold, Principal of J Arnold & Associates, for a conversation about CCaaS. In this episode, Jon and Alisa discuss the dynamic market shift toward CCaaS, why CCaaS is gaining popularity, and the outlook for CCaaS in 2020 and beyond. As mentioned...
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Making the Transition from Channel Partner to Reseller with Ed Watson
Join 2600Hz Strategic Marketing Manager Alisa Bartash and 2600Hz Account Executive Ed Watson for a conversation about how agents, channel partners, VARs, MSPs, etc. are growing their businesses in 2020 by becoming VoIP resellers. Ed and Alisa talk about how Ed has helped many businesses navigate...
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Omni Channel for Enhanced Business Communication with Mark Diaz of Vinix
Join 2600Hz Strategic Marketing Manager Alisa Bartash and Mark Diaz, CEO of Vinix, for a conversation about the future of communication and technology. In this episode, Alisa and Mark discuss how Mark takes a forward-thinking approach to his business and how Vinix's Omni Channel platform, Vinix...
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All About Redundancy with 2600Hz's James Aimonetti
Join 2600Hz Strategic Marketing Manager Alisa Bartash and James Aimonetti, Solutions Architect for 2600Hz for a conversation about redundancy. In this episode, James and Alisa discuss the different redundancy setups, key differences between them, and what it takes to have true geo-redundancy.…
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Leveraging Data to Increase Business Connectivity with T-Mobile's Asim Bhegani
Join 2600Hz Strategic Marketing Manager Alisa Bartash and Asim Bhegani, National Account Manager of Solutions Provider Accounts, for T-Mobile for a conversation about how you can leverage data to increase your customers’ connectivity and mobility. In this episode, Asim and Alisa discuss how...
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Enhancing workforce productivity with UC with Jon Arnold
Join 2600Hz Strategic Marketing Manager Alisa Bartash and Jon Arnold, for a conversation about enhancing workforce productivity. In this episode, Jon and Alisa discuss how UC can be leveraged on multiple levels within an organization to improve the productivity of its workforce, as well as Jon's...
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Best Practices When Starting a Business & Going to Market with Skyetel
Join 2600Hz Strategic Marketing Manager Alisa Bartash and Skyetel President Chris Bardos for a conversation about what it takes to start a Carrier and some of the key considerations when bringing your business to market. In this episode, Chris shares his experience with starting Skyetel over 5...
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Holding the Key to ROI with UC with Crisantos Hajibrahim
Join 2600Hz Strategic Marketing Manager, Alisa Bartash and Chief Product Evangelist of Prodoscore, Crisantos Hajibrahim as they chat about a new Insight Brief Crisantos recently released in partnership with J Arnold & Associates, Why Analytics Holds the Key to ROI with Unified Communications…
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Chatting with our Partners at Global Strategic Accountants (GSA)
Join 2600Hz Head of Marketing, Miriam Libonati and Business Development Manager at GSA, Karine Vosberg, as they chat through the longstanding partnership initiatives with 2600Hz and GSA and dive into the multitude of benefits GSA can offer clients across the communications industry. Join us for a...
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T-Mobile & 2600Hz Partnership Highlight
Join 2600Hz the CEO & Co-Founder of 2600Hz as well as the Head of Marketing, Miriam Libonati, and Asim Bhegani the National Account Manager for T-Mobile as they chat through the new partnership initiatives happening with 2600Hz and T-Mobile. T-Mobile will be sponsoring and speaking at KAZOOcon…
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Intro to Htek
Join 2600Hz Head of Marketing, Miriam Libonati and Htek Support Lead, Dan Bryan as they chat through the new partnership initiatives happening with 2600Hz and Htek devices. Htek will be sponsoring at KAZOOcon as a Gold sponsor and will be showing off the new Htek devices that are now provisioned…
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KAZOOcon Speaker Highlight Series - Dave Gilbert #3
Join 2600Hz's Alisa Bartash and Dave Gilbert, Chief Cloud Evangelist for the Cloud Communications Alliance, for a special episode of Free UC w/ 2600Hz! In anticipation of KAZOOcon 2019, Dave is giving listeners a brief snapshot of what he'll be talking about on stage at the event during his…
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KAZOOcon Speaker Highlight Series - Dave Gilbert #2
Join 2600Hz's Alisa Bartash and Dave Gilbert, Chief Cloud Evangelist for the Cloud Communications Alliance, for a special episode of Free UC w/ 2600Hz! In anticipation of KAZOOcon 2019, Dave is giving listeners a brief snapshot of what he'll be talking about on stage at the event during his…
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KAZOOcon Speaker Highlight Series - Dave Gilbert #1
Join 2600Hz's Alisa Bartash and Dave Gilbert, UC Pioneer, for a special episode of Free UC w/ 2600Hz! In anticipation of KAZOOcon 2019, Dave is giving listeners a brief snapshot of what he'll be talking about on stage at the event during his session titled "Open Discussion: Crush Sales Execution...
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KAZOOcon Speaker Highlight Series - Alex Aristides
Join 2600Hz's Alisa Bartash and Alex Aristides, CEO of M2S Integrations, for a special episode of Free UC w/ 2600Hz! In anticipation of KAZOOcon 2019, Alex is giving listeners a brief snapshot of what he'll be talking about on stage at the event during his session titled "Simplifying and…
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KAZOOcon Speaker Highlight Series - Mark Diaz
Join 2600Hz's Alisa Bartash and Mark Diaz, CEO of Vinix for a special episode of Free UC w/ 2600Hz! In anticipation of KAZOOcon 2019, Mark is giving listeners a brief snapshot of what he'll be talking about on stage at the event during his session titled "Providing a Seamless Omni Channel...
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Intro to Xarios
Join Miriam Libonati, Head of Marketing at 2600Hz and the CEO of Xarios Technologies, Robin Russell, as they talk through the technical and business relationship between Xarios and 2600Hz, the upcoming excitement around KAZOOcon, and just some good old fashioned industry discussions on the…
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Intro to Yealink
Join Miriam Libonati, Head of Marketing at 2600Hz and Super Zheng, Account Manager for UCaaS Businesses, as they talk through the technical and business relationship between Yealink and 2600Hz, the upcoming excitement around KAZOOcon, and just some good old fashioned industry discussions on the...
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Michael Sterl, Cloud Optik
Join us on episode 4 as we chat it up with CEO and Entrepreneur of Cloud Optik, Michael Sterl. Mike is an OG in the UC space and offer a wealth of knowledge ranging from sales enablement to driving focus to the end customer to how to optimize usage of data to drive behavior and increase…
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The Entry of Google Voice for Business in UC & How This WIll Affect Your Business
For episode 3, we invited Crisanto Hajibrahim, CPE & UC Evangelist as well as Dave Gilbert, Chief Evangelist at CCA and TBC at The UC Buyer - to join in on a deep rooted discussion on the disruption Google Voice for Business is making in UC, what service providers can expect to see, and how to...
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The Benefits of a Cap & Grow Strategy w/ Patrick Sullivan
In this episode 2600Hz Co-Founder & COO, Patrick Sullivan, joins us to talk about the ever changing UC dynamic and how adopting a Cap & Grow strategy in today's industry could elevate your business to the next level. We touch on challenges service providers face in the space, market trends that…
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Intro to Rev.io
Join Miriam Libonati, Head of Marketing at 2600Hz and Evan Rice the EVP of Sales and Marketing at Rev.io, as they talk through the technical and business relationship between the companies, the upcoming excitement around KAZOOcon and just some good old fashioned industry discussion.
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ABOUT THIS SHOW
A monthly podcast covering all things cloud communications from your friends at 2600Hz. We’ll have interviews with industry analysts, inside looks at what’s happening at 2600Hz, and fun “did you know?” chats about the world of telecom. In the Cloud w/2600Hz is your one-stop podcast for insight into industry trends, news, and the latest on our favorite telecom acronyms: UCaaS, CPaaS, and CCaaS!
HOSTED BY
2600Hz
CATEGORIES
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