PODCAST · business
InsurTalk
by Guidewire
InsurTalk is a podcast dedicated to helping P&C insurers increase customer engagement, innovate business processes, and achieve efficient, sustainable growth. In each episode, host Laura Drabik talks with an industry leader who has successfully pursued an idea that has moved their business forward. Whether it’s omnichannel, insurtech, digital transformation, artificial intelligence, or other technology trends, InsurTalk brings you expert insights from people who have driven innovation and turned possibilities into realities. If you’re looking to be inspired by insurance industry trailblazers, this is the show for you.
Episodes
-
Core Modernization in the Age of Intelligent Insurance
The CIO of Aviva Canada shares insights on leading modernization initiatives across two continents—and how carriers can meet today’s operational realities while building the capabilities they’ll need tomorrow.
-
The Rise of Human-Centered, AI-Powered Contents Claims
The Founder and CEO of InsurPitch Las Vegas-winning insurtech Adjusto shares insights on how he turned his own experience as a wildfire survivor into a mission to modernize contents claims.
-
Solving the Risk Engineering Bottleneck
The Founder and CEO of Guidewire Insurtech Vanguards member and InsurPitch London winner nettle explains how commercial insurers can modernize risk assessments using AI and richer data to enable faster underwriting at scale.
-
Enterprise AI Enters the Physical World
EY’s Americas insurance consulting leader discusses how AI is becoming the decision fabric for insurers—and how physical AI in vehicles, robots, and other devices is reshaping what’s possible in P&C.
-
Reimagining Workers’ Compensation in the Age of AI
The authors of a new report from Guidewire and PwC discuss how workers’ compensation carriers can leverage AI to accelerate return-to-work, enhance performance, and help create safer workplaces.
-
Accelerating Outcomes: GenAI in Workers' Comp
The COO of Canada’s Workplace Safety and Insurance Board (WSIB) offers insight on leveraging GenAI to reimagine the way claims are managed, knowledge is shared, and value is created in workers’ compensation.
-
Next-Gen Telematics & the Future of Auto Claims
The Chief Customer Officer of MOTER Technologies offers insights on ways carriers can evolve next-gen telematics from a UBI-based pricing input into a powerful claims-acceleration engine.
-
2026 Core Transformation Playbook
The CIO of Columbia Insurance orchestrated a core transformation that rewrote the rules. Here’s her blueprint for turning transformation from a multiyear risk into a real competitive advantage.
-
P&C Innovation at the Speed of GenAI
The CIO for Insurance Business at OP Pohjola, Finland’s leading non-life carrier, shares insights on harnessing GenAI to develop new and differentiated insurance offerings in 2026 and beyond.
-
The Pivot to ‘Predict & Prevent’ in P&C
Nationwide’s Personal Lines President shares insights on enhancing coverage with powerful new predict & prevent capabilities.
-
Forging AI's Future in P&C Insurance
Season 7 premiere: McKinsey Senior Partner and co-author of “The Future of AI in the Insurance Industry” shares insights on what it really takes to maximize the return on carrier investments in AI.
-
Special Episode: Best Insights from Season 6
Special Episode: Your Playlist of the Year’s Best Soundbites on P&C Innovation From combining AI and empathy in claims to insuring the future of autonomous mobility, we’ve collected the best insights on driving innovation in P&C from industry leaders who appeared on InsurTalk in 2025.
-
Fueling the Future of Intelligent Insurance
Fueling the Future of Intelligent Insurance In this special pre-season episode, the founder and CEO of new Guidewire acquisition ProNavigator shares how carriers can leverage AI to turn institutional wisdom into a competitive edge.
-
2025 Digital Claims Disbursement Trends
2025 Digital Claims Disbursement Trends In our Season 6 finale, the co-founder and CEO of SnapRefund joins host Laura Drabik to discuss strategies for driving new efficiencies in claims workflows and enabling exciting new coverage models.
-
AI-Enhanced Decisioning in Commercial Lines Underwriting
AI-Enhanced Decisioning in Commercial Lines Underwriting The CEO of Indico Data shares strategies for leveraging agentic AI and other technologies to streamline underwriting workflows, reduce decision risk, and drive premium growth in 2025 and beyond.
-
Modernizing Vehicle Claims Through Telematics
Modernizing Vehicle Claims Through Telematics The CEO of 2024 InsurPitch Dublin-winning insurtech Xtract shares insights on leveraging telematics to accelerate and optimize claims processing while boosting customer satisfaction and loyalty.
-
Automation for Large-Scale Contents Claims Events
Automation for Large-Scale Contents Claims Events The CEO of Sweden-based insurtech Upptec discusses modern contents claims automation capable of handling large catastrophes while reducing costs, detecting fraud & optimizing outcomes for claimants and carriers alike.
-
2025 Claims Management Trends
2025 Claims Management Trends At a time when 87% of policyholders consider the claims experience as the key to whether they stay with a carrier, the co-founder of insurtech Codafication shares strategies for unlocking better expense ratios through optimized claims fulfillment.
-
The Future of Insuring Autonomous Mobility
The Future of Insuring Autonomous Mobility The National Insurance Sector Technology and Operations Leader at Deloitte shares insights into strategies for adapting and seizing new opportunities as autonomous mobility picks up speed.
-
Building the Climate-Proof Carrier
Building the Climate-Proof Carrier The CEO of Guidewire InsurPitch 2024 competition-winning insurtech Faura shares strategies for leveraging property and risk data to build resilience and boost profitability amid rising climate risks.
-
AI-Enabled Innovation in Commercial Lines
AI-Enabled Innovation in Commercial Lines The Chief Information Officer of Ascot Group Insurance discusses opportunities to seize, and pitfalls to avoid, when leveraging AI to drive commercial lines innovation in 2025 and beyond.
-
The Power of Ecosystems in Commercial Lines Transformation
The Power of Ecosystems in Commercial Lines Transformation The former SVP and Head of Innovation at AXA XL shares success strategies for commercial lines looking to turn risk management into a growth engine through robust data and technology ecosystems.
-
Top Insurtech Trends for 2025
Top Insurtech Trends for 2025 The CEO of Insurtech Australia discusses fostering innovation in one of the fastest-growing insurtech sectors in the world—and navigating the top trends shaping insurtech in the year ahead.
-
Combining AI & Empathy to Optimize Claims Outcomes
Combining AI & Empathy to Optimize Claims Outcomes The CEO of CLARA Analytics shares key learnings about leveraging the power of AI and human empathy to reduce operating costs and achieve optimal claims outcomes for carriers, customers—and claimants.
-
2025 Technology Trends in Workers Compensation
2025 Technology Trends in Workers Compensation With Workers Compensation carriers facing medical inflation, an aging workforce, new competition, and more, we look at key technology trends for overcoming these challenges and achieving profitable growth.
-
Season 6 Premiere: 2025 Technology Trends in P&C Insurance
Season 6 Premiere: 2025 Technology Trends in P&C Insurance The Internet of Things. AI. Quantum computing. ACORD CEO Bill Pieroni shares research on key technology trends reshaping the global P&C insurance industry in the year—and the decade—ahead.
-
Special Episode: 2024’s Top Soundbites on P&C Innovation
Special Episode: 2024’s Top Soundbites on P&C Innovation From embedded insurance to the future of mobility to AI and beyond, we’ve collected the best insights on driving innovation in P&C insurance from industry leaders and luminaries who appeared as guests of InsurTalk in 2024. It’s an excellent...
-
Special Episode: Top P&C Soundbites on Generative AI
Special Episode: Top P&C Soundbites on Generative AI We took top insights on generative AI from insurance industry leaders who appeared as guests during the first half of the year—and packaged them into a single "best-of" episode. From the most compelling GenAI use cases to strategies for...
-
Driving the Transformation Agenda in P&C Insurance
Driving the Transformation Agenda in P&C Insurance The Executive Vice President and Chief Technology & Operations Officer at Travelers Insurance shares three strategic pillars of successful transformation initiatives and insights on leveraging technology to drive optimal business outcomes.
-
Winning the War for Talent in P&C Insurance
Winning the War for Talent in P&C Insurance The global insurance practice leader at Diversified Search Group discusses the biggest recruitment challenges P&C insurers face—and the keys to overcoming them—as competition for top talent hits overdrive.
-
Revolutionizing Claims Outcomes With Predictive AI
Revolutionizing Claims Outcomes With Predictive AI With claims severity and litigation costs skyrocketing, the founder and CEO of Charlee.ai provides insights on optimizing claims outcomes through the power of AI-based predictive analytics.
-
Achieving Embedded Insurance Success
Achieving Embedded Insurance Success Ernst & Young Americas Insurance Technology Leader Chris Raimondo shares strategic considerations for this increasingly important distribution channel.
-
Turning Data Challenges Into Opportunities in P&C Insurance
Turning Data Challenges Into Opportunities in P&C Insurance Data is the lifeblood of the modern insurer. In an all-new episode, the Senior Vice President & Chief Technology Officer of Property and Casualty Technology for Nationwide Insurance shares strategies for harnessing today’s top data…
more -
Claims Innovation in the High Net Worth Market
Claims Innovation in the High Net Worth Market It's a choice customer base and a $113 billion revenue opportunity worldwide. But inflation, growing CAT risks, and increasingly aggressive competition take on whole new meaning for specialty carriers serving the high net worth market—especially when...
-
4 Technologies Transforming Commercial Lines Underwriting
4 Technologies Transforming Commercial Lines Underwriting From macroeconomic headwinds and growing risks to rising customer demands and increasingly aggressive rivals, commercial lines operating models are under pressure. The Director of Underwriting Innovation at Zurich North America shares...
-
P&C Claims in the Age of Nuclear Verdicts
P&C Claims in the Age of Nuclear Verdicts With $10 million+ "nuclear" jury awards doubling over the past three years, CaseGlide CEO Wesley Todd talks claims litigation strategies for the age of runaway costs.
-
Fast Lane to the Future of Auto Insurance
Fast Lane to the Future of Auto Insurance By 2035, connected car technology is expected to shrink existing personal lines auto premiums by as much as 44%. To fill the gap, carriers will need to go where the opportunities are: a whole new world of commercial lines. The executive vice president of...
-
Driving Digital Security in P&C Insurance
Driving Digital Security in P&C Insurance Not every technology trend is a positive one. With cybercriminal networks weaponizing malicious forms of AI and deepfake technologies to defraud carriers around the world, the billions P&C insurers lose to fraud each year could soon seem like child’s…
more -
Disruption Ahead: The Future of Insuring Mobility
Disruption Ahead: The Future of Insuring Mobility The founder and CEO of Emerging Transport Advisors and a global thought leader on emerging technologies and their impacts on society shares insights on the decline in personal lines auto and the future of insuring mobility.
-
From Risk to Resilience: Geospatial Property Intelligence and the Climate Crisis
From Risk to Resilience: Geospatial Property Intelligence and the Climate Crisis As climate change accelerates, advances in geospatial analytics are creating opportunities for insurers to rethink risk assessment, revamp CAT response, and revolutionize the way they protect policyholders.
-
Inside the J.D. Power Property Claims Satisfaction Survey
Inside the J.D. Power Property Claims Satisfaction Survey Who will top J.D. Power's 2024 Property Claims Satisfaction Survey—and why? With this year's report just weeks away, J.D. Power Director of Insurance Intelligence Mark Garrett joins InsurTalk with an exclusive preview. On tap: insights on...
-
HEMIC’s Mission to Harness the Cloud
HEMIC’s Mission to Harness the Cloud Martin J. Welch, CEO of Hawaii Employers' Mutual Insurance Company (HEMIC) shares insights on successful cloud migration, the importance of commercial lines innovation in an evolving insurance marketplace, and the challenges of serving a business community...
-
Special Episode: Top Soundbites on Generative AI, Digital Payments & More
Special Episode: Top Soundbites on Generative AI, Digital Payments & More We took the best insights shared by insurance industry trailblazers who appeared as guests on the InsurTalk podcast during the last half of the year—and served them up in a single, can't-miss episode. From digital payments…
more -
Why the Digital Payments Revolution in P&C Insurance Is Gaining New Urgency
Why the Digital Payments Revolution in P&C Insurance Is Gaining New Urgency An in-depth look at how digital payments can help carriers modernize their operations, boost customer satisfaction and retention, and enable next-generation operating models that give them a serious edge.
-
The Evolving Insurance Cannabis Market
Golden Bear VP Michael Hall on the Evolving Cannabis Insurance Market Despite operating in a complex business landscape, the $33 billion global legal cannabis industry represents a booming market for P&C insurers. Golden Bear VP Michael Hall shares unique insights on the evolution of this sector...
-
Beyond the Buzz: Generative AI in P&C Insurance
Beyond the Buzz: Generative AI in P&C Insurance It's dominating the technology conversation in every industry—and could add $1 trillion in value to P&C insurance worldwide. Accenture's Global Insurance Data and AI lead and Guidewire's Head of Product Management offer practical insights for…
more -
Innovating in the Insurance Marketplace
Innovating in the Insurance Marketplace Lisa Wardlaw, North America Advisor for InsurTech Israel, on leveraging non-traditional thinking to help insurers reinvent their business models and create a compelling and differentiated value proposition.
-
Season 4 Premiere—The Journey of Claims Transformation
Season 4 Premiere—The Journey of Claims Transformation How do you combine digital and the human touch to get ranked #1 in J.D. Power’s 2023 Claims Satisfaction Survey? Erie CIO Partha Srinivasa shares core philosophies driving this 97-year-old company's success in the digital age.
-
Summer Soundbites: 2023’s Best Insights on Insurance Innovation So Far
Summer Soundbites: 2023's Best Insights on Insurance Innovation So Far From Generative AI to insurtech ecosystems and beyond, we're hitting rewind on the most notable quotables from industry leaders who've appeared as guests on the show during the first half of 2023.
-
Q&A With Laura Drabik: Harnessing the Power of Ecosystems
Q&A With Laura Drabik: Harnessing the Power of Ecosystems Laura joins Ash Faraj, host of the InsurBreak podcast series from Zelros for an in-depth conversation about harnessing the power of insurtech ecosystems to your competitive advantage.
We're indexing this podcast's transcripts for the first time — this can take a minute or two. We'll show results as soon as they're ready.
No matches for "" in this podcast's transcripts.
No topics indexed yet for this podcast.
Loading reviews...
ABOUT THIS SHOW
InsurTalk is a podcast dedicated to helping P&C insurers increase customer engagement, innovate business processes, and achieve efficient, sustainable growth. In each episode, host Laura Drabik talks with an industry leader who has successfully pursued an idea that has moved their business forward. Whether it’s omnichannel, insurtech, digital transformation, artificial intelligence, or other technology trends, InsurTalk brings you expert insights from people who have driven innovation and turned possibilities into realities. If you’re looking to be inspired by insurance industry trailblazers, this is the show for you.
HOSTED BY
Guidewire
CATEGORIES
Loading similar podcasts...
Frequently Asked Questions
How many episodes does InsurTalk have?
InsurTalk currently has 94 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is InsurTalk about?
InsurTalk is a podcast dedicated to helping P&C insurers increase customer engagement, innovate business processes, and achieve efficient, sustainable growth. In each episode, host Laura Drabik talks with an industry leader who has successfully pursued an idea that has moved their business forward....
How often does InsurTalk release new episodes?
InsurTalk has 94 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to InsurTalk?
You can listen to InsurTalk on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts InsurTalk?
InsurTalk is created and hosted by Guidewire.
URL copied to clipboard!