PODCAST · technology
IT Helpdesk
by IT Helpdesk
A short training session will introduce you to our new Technical Support Ticketing System, designed to streamline how we handle IT issues across the company—whether you're working in the office or remotely.
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Mastering the New IT Ticketing System
Learn how our centralized Technical Support Ticketing System will change how we handle IT issues. We will cover step-by-step ticket logging, the traffic light prioritisation model, and what to expect from submission to closure. Whether you're in the office or remote, taking the time to understand the new process will ensure you’re prepared for a smoother support experience.
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ABOUT THIS SHOW
A short training session will introduce you to our new Technical Support Ticketing System, designed to streamline how we handle IT issues across the company—whether you're working in the office or remotely.
HOSTED BY
IT Helpdesk
CATEGORIES
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