PODCAST · technology
IT On Call Professional Podcast
by Better Call IT, LLC / Ross Feldman
Welcome to the Tech On Call Professional Podcast – your go-to source for expert insights, trends, and success stories in the ever-evolving world of technology. Whether you’re an IT professional, tech enthusiast, or a business leader looking to stay ahead, this podcast brings you candid conversations with industry experts and thought leaders.Subscribe to unlock actionable advice, cutting-edge strategies, and inspiring stories delivered right to your ears. Never miss an episode as we delve into the challenges and opportunities shaping the future of tech.Want to Share Your Expertise?We’re always looking for passionate tech professionals and innovators to join the conversation. If you have a story to tell or expertise to share, apply to become a guest and showcase your knowledge to our growing audience.Stay connected, stay inspired – join the Tech On Call community today!
Episodes
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Episode 35: From Hotel Front Desk to AI Marketing: Luciana’s Journey to Smarter Growth
Host Ross Feldmantalks with Luciana Salanitri about her path from hospitality and revenue management to running a digital marketing practice that leverages AI. They cover practical AI uses—website chatbots, voice agents, adaptive SEO, measuring beyond vanity metrics, and the importance of clear...
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Episode 34: Bookkeeping Unboxed: Scale, Automate, and Know Your Numbers
Ross interviews Michael Rincon of Clarity Counts Bookkeeping about his journey from a communications major into bookkeeping and building a back-office services business. They cover the tools and workflows Michael uses—QuickBooks, GoHighLevel, Zapier, Mailparser—and how he combines bookkeeping…
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Episode 33: From Blank Page to Brilliant Brand: Marketing, Websites & AI Hacks
Ross interviews Danielle Ratliff of Joyful Rising Writing and Marketing about building clear brand messaging, website and copy essentials, and how to use AI and tools like Grammarly, Calendly, Google Workspace, and Canva to save time and improve results. They discuss practical tips for small...
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Episode 32: The Art of Technical Design
Join host Ross "to the Rescue" Feldman and guest Jenni Miehle, known as the Nerdy Designer, as they dive into the fascinating world of technical design documentation. Discover the intricacies of transforming complex information into polished, professional designs that enhance branding and...
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Episode 31: Manifesting IT
Join host Ross Feldman and guest Morgan Hamer in this episode of 'IT On Call' as they delve into the powerful integration of business and spirituality. Morgan shares her journey from an art major to a successful owner of a commercial real estate firm and a business brokerage, emphasizing the role...
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Episode 30: Maximizing Impact: The Value of Fractional Leadership for Nonprofits
Join us for an engaging webinar, "Maximizing Impact: The Value of Fractional Leadership for Nonprofits," streamed live on LinkedIn. Discover how fractional leadership can transform your nonprofit organization by offering specialized expertise without the full-time costs. This session dives deep...
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Episode 29: Utilizing YouTube for Business Growth
Welcome to the IT On Call podcast, where host Ross "to the Rescue" Feldman and guest Kate Josephine Johnson dive deep into the trials and triumphs of remote work, parenting during the pandemic, and the evolving landscape of digital content creation. In this episode, they share personal anecdotes...
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Episode 28: Balancing Act: The Caregiver’s Journey
In this episode of the IT On Call podcast, host Ross Feldman is joined by Carolyn Dowdy, the founder and president of Caregiver Mental Wellness, Inc. Carolyn shares her personal journey from being an alpaca farm owner to becoming a full-time caregiver for her husband after his stroke. She…
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Episode 27: Technology in Photography II
Welcome to the IT On Call podcast hosted by Ross Feldman. In this engaging episode, Ross invites Ginger Hopper from Carolina Hopper Photography to discuss her fascinating journey into the world of real estate photography. Ginger shares how her husband's analytical instinct led her to pursue...
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Episode 26: Technology in Photography
Join Jo as she shares her inspiring journey from New Jersey to Charlotte, where she transitioned from various jobs to her passion for photography full time. Discover how a chance encounter at a Sears Portrait Studio sparked her love for photography, leading her to build a niche in fashion...
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Episode 25: Helping your website “Clym”
In this episode of the IT On Call podcast, Ross Feldman sits down with Johnathan Bradson of Clym.io, a trailblazer in the field of website compliance. Originally hailing from Knoxville, Tennessee, Johnathan shares his journey from a collegiate women's soccer coach to a successful SaaS sales...
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Episode 24: Growing “The Lotus”
Join Ross "Ross to the rescue" Feldman, CTO of Better Call IT, as he dives into an insightful conversation with Michelle Brammer from Safe Alliance. Michelle, the Director of Grants and Advancement, walks us through how the nonprofit has utilized the Lotus, their intranet built on Microsoft 365's...
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Episode 23: Technology in Video Production
In this insightful episode, Ross Feldman sits down with the talented John Williams to delve into the multifaceted world of filmmaking and media production. Together, they explore the delicate balance of sound engineering, the impact of AI in creative fields, and the artistry behind creating real...
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Episoide 22: From Law Enforcement to Insurance
Join host Ross Feldman as he chats with Eric Hutchinson of NC Farm Bureau Insurance on the IT On Call podcast. Discover Aaron's journey from law enforcement to becoming an insurance agent and learn about the unique challenges and insights he's gained along the way. Dive into topics like the...
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Episode 21: Communicate Like A Pro
Welcome to the IT On Call podcast with host Ross Feldman and special guest Glenn Michael Millay, both experts in business communication and technology. In this episode, they dive into the art of effective communication and its impact on business success, personal growth, and relationship…
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Episode 20: Technology in the Restaurant Marketing Space
Welcome to the IT On Call podcast with your host Ross Feldman, featuring guests Barry Steiger and John Fischella. In this episode, we delve into the intersection of business and technology from the cozy setting of John's Place at Mary's Italian Restaurant. Join us as we explore the origins of the...
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Episode 19: Bridging Generations: Unlocking Workplace Potential
Welcome to the latest episode of IT On Call, hosted by Ross "to the rescue" Feldman, featuring Christian Nichols from OneGen Solutions. In this engaging discussion, Christian shares insights into generational acuity, a concept focusing on understanding and appreciating generational differences...
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Episode 18: Money Meets Tech: A Guide to Stress-Free Business Finances
Welcome to the IT On Call podcast with Ross "to the rescue" Feldman. In this episode, Ross and his guest, Kate Josephine Johnson from Heritage Business Services, delve into the challenges and solutions of managing bookkeeping and IT in virtual businesses. Learn about the significance of having a...
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Episode 17: Unlocking Efficiencies
Welcome to the IT On Call podcast, hosted by Ross Feldman from Better Call IT. In this episode, Ross is joined by Eric Jensen of Bricks Aaron Process Improvement to discuss unlocking efficiencies in business processes and workflows. Eric shares insights on how small business owners can improve...
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Episode 16: Networking for Introverts
Join us on this insightful podcast episode where we delve into the world of networking, especially as an introvert. Our guest shares their journey from being an introverted individual to becoming a successful networker and event organizer. Discover the challenges introverts face in social…
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Episode 15: The Intersection of AI and law
Welcome to the IT On Call podcast with your host, Ross "to the rescue" Feldman, Chief Technology Officer of Better Call IT. In this episode, Ross is joined by Sean Garrett of Garrett PLLC for a captivating discussion on the intersection of business, technology, and law. Whether you're a business...
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Episode 14: Building Strong Teams with HR Technology
Join Ross Feldman on the IT On Call podcast as he sits down with Tara McAllister from Catapult to discuss the intriguing intersection of business, technology, and HR. In an engaging conversation, Tara shares her experiences from the days of faxed resumes to the current challenges that AI brings…
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Episode 13: Hauling Smarter: How Technology Transformed the Junk Removal Industry
Welcome to the IT On-Call podcast hosted by Ross Feldman with guest Anthony Del Campo from Badger Hauling. Dive into the world of junk removal and how a digital transformation during COVID sparked the creation of Badger Hauling. Discover how their innovative use of technology, such as the Jobber...
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Episode 12: Mastering MSP Growth: Marketing & Sales Strategies
Welcome to the latest episode of IT On Call, hosted by Ross "to the rescue" Feldman with special guest Harrison Barron. The delightful spring weather in North Carolina only adds to the dynamic conversation about the growing business landscape in Charlotte, a city with an impressive daily influx…
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Episode 11: Barking Up the Right Tech: How Dog Trainers Use Technology to Stay Ahead
Welcome to the latest episode of the IT On Call podcast, where host Ross Feldman sits down with Leon Davidman, the founder of Back to Basics Dog Training. In this engaging discussion, Ross and Leon explore the fascinating intersection of technology, discipline, and dog training. Leon shares his...
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Episode 10: Signs of Innovation: The Future of Tech in the Signage Industry
Join Ross Feldman and Chad Greer as they dive deep into the intersection of business and technology in the signage industry. Discover how innovations are reshaping the way we create and implement designs, with AI playing a pivotal role in overcoming creative blocks and enhancing efficiency. Ross...
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Episode 9: When Tech Meets Style: How IT and Innovation Meet in the Fashion Industry
In this episode of the IT On-Call Professional Podcast, we explore the intersection of technology and fashion with David Frankel, the inventor of the Perky Collar. Hosted by Ross Feldman, the Chief Technology Officer of Better Call IT, the discussion reveals the innovative journey behind the…
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Episode 8: Platform Perfection: Choosing the Best Donor Management Tool
In this episode, we dive into the critical topics of data protection and cybersecurity, specifically tailored for nonprofits. Our expert guest, Ross Feldman, joins us to explore the selection of the best donor management tools available today. With a focus on safeguarding donor data, the…
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Episode 7: Lock & Key: Essential Password Management for Nonprofits
Welcome to our LinkedIn Live session, the first of 2025, where we are thrilled to be joined by Ross Feldman from Better Call IT. In this episode, we focus on providing valuable skills-building opportunities for nonprofits and small businesses, with a particular emphasis on data breach prevention...
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Episode 6: Streamline your Space and Tech: the ultimate guide for decluttering.
Welcome to the IT On Call podcast, where Ross Feldman, the Chief Technology Officer of Better Call IT, dives into the parallels between decluttering physical spaces and optimizing technology. In this episode, Ross is joined by Leanne Hofer, The Clutter Consultant, as they share insights into...
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Episode 5: Why a Trusted IT MSP Matters
In this episode of Talkin' Nonprofit Tech, host Kevin Mulhall is joined by Ross Feldman, founder of "Better Call IT," to explore the vital role Managed Service Providers (MSPs) play in nonprofit organizations. Learn how MSPs enhance security, efficiency, and mission delivery by providing…
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Episode 4: CHM Collective: Cybersecurity Threats to Small Business: How to Protect Yourself and Your Customers
In this engaging talk show episode, we channel our inner Oprah to delve into an issue of utmost importance: cybersecurity for small businesses. Joining us is Ross Feldman, a seasoned IT expert with over two decades of experience, who runs a company dedicated to protecting small businesses like...
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Episode 3: The Apparo Effect: Ask a Tech Expert with Ross Feldman
Join Bleema Bershad, Director of Marketing at Apparo, in an engaging conversation with Ross Feldman, Customer Success Leader at CCP Tech, as they delve into the fascinating journey of Ross from his early days in technology to his impactful role in supporting nonprofits. Discover the intersection…
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Episode 2: Nurture Small Business: Cybersecurity and Data Management for Small Businesses
In this episode of the Nurture Small Business Podcast, host Denise Cagan of DCA Virtual Business Support is joined by Ross Feldman, a seasoned expert in the field of information technology. Ross shares his journey from founding Better Call IT in 2000 to his current role as a virtual CIO, where he...
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Episode 1: Unleash Your Tech Potential with Better Call IT
In today's fast-paced digital age, technology often seems more of a hindrance than a help, leaving you feeling frustrated and unproductive. At Better Call IT, we aim to change that narrative. Our expert team is dedicated to making technology work for you, not against you. With a mission to…
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ABOUT THIS SHOW
Welcome to the Tech On Call Professional Podcast – your go-to source for expert insights, trends, and success stories in the ever-evolving world of technology. Whether you’re an IT professional, tech enthusiast, or a business leader looking to stay ahead, this podcast brings you candid conversations with industry experts and thought leaders.Subscribe to unlock actionable advice, cutting-edge strategies, and inspiring stories delivered right to your ears. Never miss an episode as we delve into the challenges and opportunities shaping the future of tech.Want to Share Your Expertise?We’re always looking for passionate tech professionals and innovators to join the conversation. If you have a story to tell or expertise to share, apply to become a guest and showcase your knowledge to our growing audience.Stay connected, stay inspired – join the Tech On Call community today!
HOSTED BY
Better Call IT, LLC / Ross Feldman
CATEGORIES
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Frequently Asked Questions
How many episodes does IT On Call Professional Podcast have?
IT On Call Professional Podcast currently has 35 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is IT On Call Professional Podcast about?
Welcome to the Tech On Call Professional Podcast – your go-to source for expert insights, trends, and success stories in the ever-evolving world of technology. Whether you’re an IT professional, tech enthusiast, or a business leader looking to stay ahead, this podcast brings you candid...
How often does IT On Call Professional Podcast release new episodes?
IT On Call Professional Podcast has 35 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to IT On Call Professional Podcast?
You can listen to IT On Call Professional Podcast on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts IT On Call Professional Podcast?
IT On Call Professional Podcast is created and hosted by Better Call IT, LLC / Ross Feldman.
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