ITS Partner's Video Podcast
by Chad Dupin
We’re an IT consulting company. But we specialize in helping large IT organizations that are trying to meet the service demands of a highly consumerized workforce but find themselves bogged down in the mundane, time-consuming side of IT management. We created a maturity model we call Productive IT Management that helps large organizations get to a higher level of productivity in key IT functions under Service Management, Asset Management, Endpoint Management, & Risk Management.
Episodes
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HAMx Visibility; Reporting on Hardware Assets for Everyone from Analysts to CEOs
Reporting is the backbone of any business initiative, and Hardware Asset Management is no exception. This video will discuss how HAMx reporting with ServiceNow gives organizations essential performance metrics that support a proactive, optimized Hardware Asset Management (HAM) practice.
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Service Graph Success with Armis and ITS
Service Graph Connectors are the new best practice for populating your ServiceNow CMDB, but many factors in your environment could hinder their success. In this video, we'll use the Service Graph Connector for Armis as an example, present common pitfalls that can hinder successful imports, and...
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The Unsung Hero, How HAMx can improve the life of an Asset Manager
As an Asset Manager, are you competing for time or investment with others in your organization? Can you collect accurate information to secure the ITAM investment you need? HAMx will allow you to operate with agility, control cost and risk and gain complete visibility. We know how to get you back...
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HAMx in Action, A Demo of ITS' newest Hardware Asset Management program
Managing your hardware assets should not be an endless battle with chaos. Neither should your Asset Management implementation. Watch our On-Demand recording to see HAMx in Action: A Demo of ITS' newest Hardware Asset Management program. HAMx is best practice. Decades of experience to guide you...
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Turn your hardware asset chaos into bottom line impact with HAMx
Managing your hardware assets should not be an endless battle with chaos. Neither should your Asset Management implementation. Join ITS, as we introduce HAMx; a rapid, modular Hardware Asset Management program built on ServiceNow. HAMx is best practice. Decades of experience to guide you through...
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Remote-User Asset Management with AMI and ITS Partners
Join ITS and AMI as they host a discussion around how to automate tracking in ServiceNow to have employees attest to what they have and what can be returned! Many asset managers are struggling with hardware assets that went home during the pandemic. Not only do they not know what they have or…
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Reduce IT Spend with ServiceNow Asset Management Solutions
Watch ITS and ServiceNow discuss the management of the end-to-end digital and physical IT assets throughout your Enterprise Organization. Learn how to use the Now Platform to manage any IT asset, anywhere – whether it is hardware or software, on-premise or in the cloud, gain value in DAYS…
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Reduce IT Spend with ServiceNow Asset Management Solutions
ITS and ServiceNow discuss the management of the end-to-end digital and physical IT assets throughout your enterprise. Learn how to use the Now Platform to manage any IT asset, anywhere – whether it is hardware or software, on-premise or in the cloud, gain value in DAYS starting with SaaS...
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How to quickly achieve measurable and sustainable results from your ServiceNow VR Program
Unlike traditional VR implementations that have immense complexity and solve for multiple levels of maturity, our PVR establishes a baseline of measurable progress in a reasonable amount of time. Vulnerability remediation is an arduous process, from tracking progress through spreadsheets and...
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Elite Security Intelligence for Smarter Vulnerability Management
In this video Recorded Future's Senior Partner Architect, Wendy Swank, and ServiceNow's Manager, Solution Consulting ITx, Security & Risk Manager, Syra Arif, will demonstrate how to: Prioritize vulnerabilities quickly and accurately with unprecedented intelligence Automate vulnerability threat…
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Quickly put out fires with an exposure assessment using ServiceNow's SecOps & SAM Modules
In this video, the teams from ITS Partners and ServiceNow will discuss using ServiceNow's SecOps and SAM modules to put out fires with an exposure assessment. With the COVID-19 landscape becoming the "new normal", attacker groups have been quick to capitalize on the chaos. Targeted campaigns are...
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Support Macs Remotely from ServiceNow with ITS Jamf Integration
As remote workforces grow, so does the demand for safe and remote delivery of IT services. For many, this is drawing attention to the fact that Macs still tend to be managed differently than Windows at the enterprise level. With the introduction of version 1.2 of our ITS Jamf Integration,...
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Managing Assets for a Mobile Workforce
Today is about solving your organization's immediate needs and about building asset maturity into your organization over the long term. Do you know if all your users have the right hardware and software entitlements needed for work from home? Are you accounting for assets possibly outside your...
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Emergency Response Operations Demo
Emergency Response Operations. Optimize staff and resources to support emergency response for public agencies and other organizations.
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Emergency Exposure Management Demo
Emergency Exposure Management. Identify and manage exposure risk when an employee is diagnosed with an illness.
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Emergency Outreach Demo
Emergency Outreach. Distribute information and confirm employee safety and location through email or a mobile app.
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Emergency Self Report Demo
Emergency Self Report. Enable employees to report illnesses and readiness to return, and initiate workflows to help managers respond.
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Installation and Configuration of ServiceNow Emergency Response Apps
Installation and Configuration of ServiceNow Emergency Response Apps
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Learn how to Optimize your ServiceNow CMDB for Asset & SecOps
The team from ITS Partners will discuss how to Optimize your CMDB for ServiceNow's most intriguing offerings. We all know that a strong ServiceNow platform starts with a strong CMDB at its core. In this video we will hear from industry experts as they discuss CMDB principles and how to better...
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Improve your ServiceNow Vulnerability Response with VulnDB Vulnerability Integration
Vulnerability Response is only as good as the information available to you. Better data matters because it enables better prioritization decisions and quicker remediation. RBS' VulnDB Vulnerability Database has data on over 200,000 vulnerabilities, including over 68,000 that aren't found in the...
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3 ways the ITS Jamf Integration will simplify and improve your ServiceNow ITAM program
Many organizations are leveraging Jamf Pro to help manage their Macs, but they frequently experience headaches trying to import Jamf asset data into their CMDB. With our new Jamf integration, you can be up and running in minutes and simplify the process of bringing your Mac software and hardware...
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Drive Software Asset Management Transparency with ServiceNow
ServiceNow has a full portfolio to capitalize on this age old problem. In this video we'll be discussing some of the best practices around Software Asset Management (SAM), Software Asset Management Professional (SAM-P), CMDB and leveraging a Discovery tool. ITS Partners is ServiceNow's…
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Demo how ServiceNow's Phishing Response Workflow works in the London Release
Join us for a demonstration of ServiceNow's Phishing Response Workflow. The Security Incident Phishing Workflow allows you to perform a series of tasks designed to handle spear phishing emails on your network. We will also be demoing the New Security Incident Console available from the London...
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How ServiceNow Security Operations Can Help Unify and Accelerate Your Incident Response
Despite major organizational investment in security and vulnerability management toolsets, surveys and studies everywhere show that companies are still taking too long to respond to important signals from all of these. Oversights of too much information are delaying security teams ability to...
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5 Tips and Tricks To Build a Stronger CMDB Foundation
Does your CMDB look like an attic, filled with old junk and cobwebs? Do you feel like you are missing things in your CMDB? A healthy CMDB is foundational to an excellent Asset Management strategy. On this video, our SACM Lead Architect, Yvette Mathews, will share 5 easy to implement tips and…
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So long DLP... Hello Insider Threat
We learned a lot of lessons about protecting within the 4 walls of the enterprise, but the digital transformation is changing the game, and companies are changing how they play it. Some organizations made some real headway in their privacy programs, others are using the cloud movement to get more...
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7 keys to resolving security incidents faster than "People Speed"
Symantec solutions are essential for helping organizations protect and detect security incidents across the enterprise. But every incident still needs a response from the organization—and in some cases, the response needs to be lightning fast. The challenge is that most companies are still...
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5 Awesome Features with Symantec's ATP 3.0
Enterprises are increasingly under threat from sophisticated attacks. In fact, threats dwell in an organization's environment an average of 190 days! Security teams also face multiple challenges when attempting to detect and fully expose the extent of an advanced attack. Symantec's anticipated...
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Patch compliance is not a delusion
Let's face it, Patch Management historically hasn't been sexy. Despite it being a critical part of any security program, many organizations are still struggling to solve these challenges and often for good reason…it's complicated and rife with mundane activities and tasks. What's worse is that a...
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Overcoming Roadblocks To DLP Maturity.mp4
If you're wondering why you still aren't seeing the value from your DLP investment or can't seem to move up the maturity scale, you need to watch this video. Many organizations invest in a DLP solution thinking that it will simply plug into their environment and begin preventing data loss. Not...
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Don't lose your job over Windows 10
If your organization has already completed the migration to Windows 10, there's really no reason to watch this video. Congratulations! However, if you're unsure, stuck or frustrated, this event is for you. Like… specifically you. 2 million and counting…Over the past several months, we've set...
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Keeping Windows 10 in orbit – The Systems Management Guide
We've discovered the launch codes for keeping Windows 10 in orbit in any organization, no matter what systems management solution you use. Here's the trick – you have to be at the right level for your current maturity. Aim too low and you'll crash and burn. Aim too high and you'll just float away...
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Don't Fall for Shiny Toy Syndrome
Coming out of RSA this year, we're reminded of the saturation of security tools in the marketplace, both old and new. We all have a hangover from it. It's easy to see how organizations innocently have taken on distractions from newcomers to the marketplace… and that's just it; it's become a vast...
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Challenging the status quo of IT Management: Keeping users productive and protected.
What IT leaders can learn from "open world" games like Grand Theft Auto and Minecraft. "Open world" games like Grand Theft Auto and Minecraft have transformed the gaming industry and have made a huge impact on our culture because of one simple reason: They give players freedom and control over…
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Ten Mistakes Not to Make When Implementing ITAM/SAM
Organizations often struggle to master the art of IT Asset Management. They stumble over the unexpected hurdles, slowing down or sometimes derailing their ITAM program development. This video will cover the top ten mistakes made most often by companies and how to avoid them. From governance and...
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Symantec Data Loss Prevention 14.5 Form Recognition
In this quick demo, Pat McPherson of ITS Partners, shows how Data Loss Prevention Form Recognition allows organizations to detect sensitive information that is contained on forms in a variety of image formats. Learn more at: https://www.itsdelivers.com/solutions/it-risk-management/
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BigFoot and the Security Drones
Productivity, not visibility, is the key to maturing risk management. Obviously BigFoot is not happy about the drone bothering his family. Learn more about our IT Risk Management team today.
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Symantec Advanced Threat Protection (ATP) 2.0.2 Update
In this quick update our risk management expert, John Higday, highlights the updates in ATP 2.0.2 which provides IT security teams with the best visibility in their endpoint environment. Advanced Threat Protection - Expose, prioritize, and remediate sophisticated advanced attacks across…
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Is 2016 the year for ransomware?
Customers ranging from SMBs to Large Enterprises showed renewed focus to keep malware at bay in 2015. Threat protection roadmaps are also proving that organizations need to be able to detect malware quickly across multiple control points, combined with a layered approach to sniff out malware…
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Advanced Threat Protection – Identify, prioritize and remediate today's threats, leveraging your existing Symantec solutions
Today’s threat environment is evolving at a remarkable rate as cyber criminals improve their ability to change and adapt. With today’s growing number of targeted attacks, it has become virtually impossible to block every threat before it reaches your network. It’s no longer a matter of if you’ll...
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Actionable Integration: ServiceNow to Microsoft SCCM
THE CHALLENGE: Advancements in consumer product and delivery experiences have set high expectations for corporate IT. Today’s employees expect the service desk to know everything about everything connected to the corporate network, and to provide real time delivery on requests. The employees are...
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Rolling Out Strong Authentication: Symantec VIP v9.6
Are you implementing with compliance in mind, aiming to protect information? Will it go beyond VPN and embrace the mobile workforce? How do you avoid burdening the IT staff or end users? The consequences of inadequate security are pretty well understood today. Penalties for regulatory...
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Actionable Integration: ServiceNow to Altiris (available on Fuji)
THE CHALLENGE Advancements in consumer product and delivery experiences have set high expectations for corporate IT. Today’s employees expect the service desk to know everything about everything connected to the corporate network, and to provide real time delivery on requests. The employees are...
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Ready to upgrade your enterprise? ITS Delivers Windows10!
In this instructional video, Rasmus Ronlev shows you how to perform an upgrade to Windows 10 from Windows 7, 8 or 8.1 using System Center Configuration Manager (SCCM). Learn more about our approach and offerings at itsdelivers.com/microsoft Check out the following articles for more detail: Blog…
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Get to know ITS Managed Services
Get to know some of the team members here at ITS on the Managed Services Team including Cory Grant, Jacob Crawford, Mikhail Brunes and Brian Whitacre. For more information, visit itsdelivers.com
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Symantec Endpoint Protection 12.x Modules
Discussion around Symantec Endpoint Protection modules and layered security to better protect your environment. For more information, visit www.itsdelivers.com
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SEP 12.1.6 System Lockdown
In this video, Will VanderLinden and Jake Crawford will demonstrate the System Lockdown component of Symantec Endpoint Protection 12.1.6, and show you how to implement a simple application whitelisting policy for your organization using SEP 12.1.6. For more information visit www.itsdelivers.com
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Data Center Security 6: Configuring Application Whitelisting, Data Center Security & Managed Services
Configuring policies for Data Center Security 6 can be intimidating. In this video, you will learn how to create a simple application whitelisting policies to lock down your critical systems against non-approved software applications. Learn more at www.itsdelivers.com
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ServiceNow Lists Your Way: Filters, Breadcrumbs, and Personalized List Columns
How you as a user can make minor changes to ServiceNow lists using Filters, Breadcrumbs, and Personalized List Columns so that you see exactly what you need to get your job done. This video covers: Defining a ServiceNow List Filters and Filter Examples Breadcrumbs Creating a Filter Quick Filter...
About this show
We’re an IT consulting company. But we specialize in helping large IT organizations that are trying to meet the service demands of a highly consumerized workforce but find themselves bogged down in the mundane, time-consuming side of IT management. We created a maturity model we call Productive IT Management that helps large organizations get to a higher level of productivity in key IT functions under Service Management, Asset Management, Endpoint Management, & Risk Management.
Hosted by
Chad Dupin
Categories