PODCAST · business
KB Unfiltered
by Braiden Smith
KB Unfiltered is the raw, honest, behind-the-scenes podcast with Kaylee and Braiden, the husband-and-wife team behind KB Painting & Refinishing and SnapCoat CRM.This isn’t your polished, corporate business podcast. This is the real side of building a painting company, scaling a team, dealing with employees, customers, sales, chaos, mistakes, wins, losses, marriage, money, and everything nobody talks about when they say they want to “own a business.”From growing a multi-million-dollar painting company to building SnapCoat, a CRM designed specifically for painting contractors, Kaylee and Braiden break down what it actually takes to survive and succeed in the trades.No fluff. No fake guru nonsense. Just real conversations about business, leadership, growth, pressure, family, and building something bigger than yourself.Welcome to KB Unfiltered.
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Firing Red Flag Customers & Scaling thru Technology
The conversation covers the experience of firing a customer due to red flags, the use of AI to assess client interactions, scaling business operations with technology, utilizing technology for improved customer experience, and AI integration for production rates and business scaling. The conversation covers the journey of scaling a business from $500,000 to $3 million in two years, as well as the importance of SOPs in business operations. The conversation delves into the detailed process of project costing in Snapcoat, highlighting the automation and efficiency it brings to the business. Additionally, the implementation of a performance-based system for project manager pay is discussed, emphasizing accountability and profitability.TakeawaysIdentifying and responding to red flags in client interactionsThe importance of integrating AI and technology in business operations Scaling a business from $500,000 to $3 million in two yearsImportance of SOPs in business operations Project costing in SnapcoatPerformance-based system for project manager payChapters00:00 Firing a Customer Due to Red Flags07:00 Scaling Business Operations with Technology15:05 AI Integration for Production Rates and Business Scaling32:36 Project Costing in Snapcoat
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ABOUT THIS SHOW
KB Unfiltered is the raw, honest, behind-the-scenes podcast with Kaylee and Braiden, the husband-and-wife team behind KB Painting & Refinishing and SnapCoat CRM.This isn’t your polished, corporate business podcast. This is the real side of building a painting company, scaling a team, dealing with employees, customers, sales, chaos, mistakes, wins, losses, marriage, money, and everything nobody talks about when they say they want to “own a business.”From growing a multi-million-dollar painting company to building SnapCoat, a CRM designed specifically for painting contractors, Kaylee and Braiden break down what it actually takes to survive and succeed in the trades.No fluff. No fake guru nonsense. Just real conversations about business, leadership, growth, pressure, family, and building something bigger than yourself.Welcome to KB Unfiltered.
HOSTED BY
Braiden Smith
CATEGORIES
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Frequently Asked Questions
How many episodes does KB Unfiltered have?
KB Unfiltered currently has 1 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is KB Unfiltered about?
KB Unfiltered is the raw, honest, behind-the-scenes podcast with Kaylee and Braiden, the husband-and-wife team behind KB Painting & Refinishing and SnapCoat CRM.This isn’t your polished, corporate business podcast. This is the real side of building a painting company, scaling a team, dealing with...
How often does KB Unfiltered release new episodes?
KB Unfiltered has 1 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to KB Unfiltered?
You can listen to KB Unfiltered on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts KB Unfiltered?
KB Unfiltered is created and hosted by Braiden Smith.
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