PODCAST · business
Leading into Tomorrow
by EY
In this podcast series from EY, we explore how organisations can innovate to respond to the post pandemic challenges and opportunities.
Episodes
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AI Pioneers: Four lessons in scaling AI in government, from AI-pioneering peers
In the final episode of AI Pioneers, EY Global Government and Infrastructure AI Co-leaders Sheena Thompson and Thomas Erwin share their highlights from across the miniseries. They identify four recurring themes: Successful AI programs begin by understanding the problem, not the tool. Adoption,...
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AI Pioneers: How upskilling the workforce can boost AI adoption in government
In this episode, EY Global Government and Infrastructure Leaders, Thomas Erwin and Josie Cluer, discuss a key theme in EY data and AI reports: workforce engagement and capability. Josie shares some findings from global EY research: Less than half of government employees are seeing productivity...
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AI Pioneers: How empowerment plus common standards enabled Île-de-France to scale AI
From 10 use cases to almost 100 at the proof-of-concept stage or in production: the Île-de-France Region has scaled GenAI fast. Now, it’s accelerating its use of agentic AI to improve everything from employee productivity to the citizen experience. In this episode, Chief Information and…
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AI Pioneers: How trust-first design created a true community tool in Amarillo, Texas
When the City of Amarillo, Texas, needed to service a rapidly growing population that couldn’t afford higher taxes, it was the catalyst for exploring how AI and automation could help. As Chief Information Officer Rich Gagnon tells Sheena Thompson, EY Government and Infrastructure AI Co-leader, a...
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AI Pioneers: How the UK government used AI to solve problems and gain trust
Governments should look for the best solution to a specific problem, not view AI as the answer to everything. That’s one of the main lessons shared by Dr Laura Gilbert CBE, previously Director of the Incubator for AI at No 10 Downing Street. Laura tells Sheena Thompson, Government and...
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AI Pioneers: Modernizing South Africa’s revenue services with customer-centric AI
At the South African Revenue Service (SARS), AI-powered fraud and risk detection have stopped 100 billion rand in impermissible refunds and recovered 20 billion rand in revenue by dismantling illicit schemes. SARS also uses third-party data to auto-assess almost six million personal income tax...
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AI Pioneers: Democratizing access and co-creating solutions to drive AI adoption
For Shen Hwee Chua, Chief Data Officer at the Energy Market Authority in Singapore, the biggest hurdle to implementing a GenAI productivity tool has been human resistance. As she tells Thomas Erwin, EY Global Government and Infrastructure AI Co-leader, hosting the organization’s GenAI platform on…
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AI Pioneers: Normalizing Estonia's AI use through training, testing and transparency
Not only do over half of all Estonians use AI daily, but on average, government employees are more likely than private sector employees to do so (37% v 25%). In this episode, Ott Velsberg, Estonia’s Government Chief Data Officer, explains how mandatory training, role-specific competencies and...
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EY ‘Data and AI in Government’ report - audiobook format
To listen to EY Government and Infrastructure audio reports follow this link: https://podcasts.apple.com/gb/podcast/ey-government-and-infrastructure-audio-reports/id1789638494
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Government Risk Radar: Why transparency is the secret to building trust and social cohesion
In challenging economic times, preserving social cohesion isn’t only about supporting the vulnerable; it’s essential for maintaining peace and security. And as the final episode of our mini-series reveals, transparent leadership and inclusive policymaking play a vital role. Joining host Tim Smith...
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Government Risk Radar: Why governments need to act fast and collaborate to address climate risks
With climate change intensifying, bringing higher human and financial costs, governments must step up their efforts to both mitigate its risks and adapt to its impacts. The challenges and opportunities this poses are the focus of this episode. Joining host Tim Smith are Dr. Matthew Bell, EY…
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Government Risk Radar: Mitigating digital risk in an ever-changing world
How can governments adopt digital technologies while regulating their use and supporting innovation? That’s the question Permenthri Pillay, Partner, Business Consulting, EY Australia, and EY Regional Digital Government Leader, Oceania, and Thomas Erwin, EY EMEIA AI & Data Leader, address in this...
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Government Risk Radar: How to mitigate the impact of demographic shifts on the workforce
Take aging populations, add low birth rates, and you have a shrinking workforce and skills gaps that risk hampering economic growth. How governments can help address these impacts is the topic of discussion in this episode, hosted by Tim Smith. Rosalin Acosta, National Practice Leader for Labor…
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Government Risk Radar: Why long-term planning is the best response to short-term volatility
In this episode, Oliver Jones, EY Global Geostrategy Leader, and Jan Kallmorgen, Senior Partner, EY Strategy and Transactions, explore how governments can manage geopolitical complexity with host Tim Smith. They discuss the factors driving the current complexities and the unique role of…
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Government Risk Radar: Why public value should be at the heart of public finance management
How can governments keep their finances sustainable in a world of high public debt, rising interest rates and persistent inflation? By shifting their focus from inputs (expenditure) to impacts (public value) — and by viewing themselves as drivers of growth and potential growth. That’s the big...
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AI in Government: Why thinking fast and slow is the best way to prepare for an AI future
In this episode, Dr Naveen Thomas PhD and Dr Harvey Lewis PhD, both Technology Consulting Partners at EY, discuss artificial intelligence (AI) past, present and future with host Tim Smith. Their conversation covers everything from the first ever chatbot to why the future will be humans, AI and...
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AI in Government: How governments, their agencies and people can effectively adopt AI
To effect real and wide-reaching change, government organizations need to get behind the big-ticket outcome of adopting artificial intelligence (AI): efficiency. In this episode, EY Technology Consulting Partner Dr Naveen Thomas PhD and Alex Bennett, EY EMEIA Microsoft and AI Leader, tell host…
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AI in Government: Why governments must address AI’s risks to realize its societal benefits
From raising literacy standards to eradicating diseases, artificial intelligence (AI) could transform society as we know it. But with these technologies evolving rapidly, it’s government’s job to continually test, measure and audit those they deploy. So they’re as accurate, fair and unbiased as...
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AI in Government: How to build a vibrant AI ecosystem that creates value for everyone
How can governments help businesses realize the benefits of artificial intelligence (AI) while gaining the maximum value from these game-changing technologies themselves? By creating a thriving AI ecosystem that works for government, business and citizens. In this episode, Kiren Kumar, Deputy CEO...
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AI in Government: How AI could transform learning, teaching and research in universities
How can universities balance their innovation culture with applying artificial intelligence (AI) in safe, compliant, ethical and effective ways? Our host Tim Smith speaks to Christine Burns, CIO at the University of New South Wales (UNSW) in Sydney, and Alison Cairns, EY Oceania Education Leader....
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AI in Government: How AI can help to solve the problems humans have created
What can the periodic table, a kitchen pantry and AI tell you about innovation? You can find out by listening to this inspiring discussion about the almost limitless potential of AI and innovation. Join Mitra Taheri, a Professor in the Department of Materials Science and Engineering at Johns...
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AI in Government: Ethical AI and why we aren’t ready to hand the keys over to the machines.
From errors in facial recognition to large-scale disinformation campaigns, the impacts of artificial intelligence (AI) “going bad” can be huge. But so can the positive effects of these transformative technologies. Ethical governance, with human oversight, can help governments realize the benefits...
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AI in Government - More efficient operations and a more personalized service.
Public sector organizations have been using artificial intelligence (AI) for longer than many people realize, to do things such as predict the weather and spot speeding drivers. Today, these technologies are helping organizations to operate more efficiently and personalize their customer service…
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AI in Government: Simplifying access to social grants for the City of Paris citizens.
The city of Paris has created a generative AI (GenAI) chatbot to make it easier for citizens to access social grants, while complementing — not replacing — the work of social workers. Discussing this innovative solution with host Tim Smith are Victoria Louvet, Senior Product Owner and Project...
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Innovation Unfolded: How to equitably connect citizens with digital public services
Innovation Unfolded is a Leading into Tomorrow mini-series exploring how innovation can unlock value across the public sector. In this episode, we look at how governments can connect citizens without leaving the disconnected behind. The answer: equality-centered design, AI technologies and a...
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Innovation Unfolded - How human-centered innovation can help transform workforces in the public sector
Innovation Unfolded is a Leading into Tomorrow mini-series exploring how innovation is sparked and embedded, and how focusing on a few key areas can unlock value across the public sector. In this episode, EY’s Shalinder Bakshi and Pooja Warier Hamilton from Apolitical discuss the workforce...
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Innovation Unfolded - How data is helping local governments turn response into prevention
Innovation Unfolded is a Leading into Tomorrow mini-series exploring how innovation is sparked and embedded, and how focusing on a few key areas can unlock value across the public sector. In this episode, we look at how data-driven tech can help local governments prevent issues like homelessness,...
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Innovation Unfolded - How to make government infrastructure projects smarter, quicker and cheaper
Innovation Unfolded is a Leading into Tomorrow mini-series exploring how innovation is sparked and embedded, and how focusing on a few key areas can unlock value across the public sector. In this episode, we consider the role of innovation in helping governments tackle the high demand for, and…
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Granting the future - How to get grant funding to those most in need
One of the biggest challenges in grant management is that the most critical targets of funding are hard-to-reach people in hard-to-reach places. In this, the first episode of the series, our host Tim Smith leads a discussion on efficient grant allocation with Steve Fussell, who was Chief...
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Granting the Future - How grant administrators can get the best outcomes from their funds
Successful grant programs demand a relentless focus on outcomes. Grant administrators must implement effective monitoring procedures and gather comprehensive information while grant recipients, on the other hand, want to enjoy a smooth customer journey. In the second episode of the series, host…
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Granting the Future - How grants can deliver impact in complex and changing environments
Grant and relief fund programs operate in complex, dynamic ecosystems, with an ever-present risk of fraud, misallocation and waste. And nowhere is this truer than for the United Nations Development Programme (UNDP). In this episode Tim discusses how to address such complexity with Dr. Pradeep...
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Granting the Future - How to use technology to broaden access and measure the impact of grant funding
Innovative, reliable and secure technology can help grantmaking organizations target the right people, track fund flow, spot fraud and waste and measure impact. In our fourth episode of the series, host Tim Smith talks about how to harness the indisputable power of technology to improve grant...
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City Citizen - Cape Town
How Cape Town became a world leader in water reduction In this episode the Mayor of Cape Town, Geordin Hill-Lewis, tells Meghan Mills how averting “Day Zero” led to a new strategy for water resilience. 16 mins
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City Citizen - Toronto
Why collaboration and accountability are key to achieving climate goals In the seventh episode of The City Citizen, Heather Taylor, CFO and Treasurer for the City of Toronto, talks to Meghan Mills about making sure her budget gets results. 14 mins
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City Citizen - Port of Spain
How creative thinking and bold action are transforming Port of Spain With its rich cultural heritage, beautiful surroundings and thriving industries, Port of Spain has a lot to offer. But even in idyllic locations like Trinidad and Tobago, capital cities have challenges to address - including how...
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City Citizen - Warsaw
How Warsaw is becoming a sustainable city for all For the last couple of decades, Warsaw has been facing challenges common to cities of its size, from climate change to social inclusion. More recently, its physical and cultural closeness to Ukraine has also put it on the front line of a migration...
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City Citizen - Phoenix
How one city is creating partnerships to realize growth and climate goals. Kate Gallego, Mayor of Phoenix, talks to Meghan Mills about Phoenix’s journey to become the most sustainable desert city in the US. 15 mins
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City Citizen - Brisbane
How hosting the Olympics is helping a fast-growing city meet its needs. With preparations underway for 2032 we are joined by Adrian Schrinner, Lord Mayor of Brisbane and John Kimlin, EY Partner, Oceania, Government and Health. 22 mins
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City Citizen - Helsingborg
How one city used leadership, culture and collaboration to drive change. In this fascinating discussion we talk to two people brought together by the transformation of one city. The first is Peter Danielsson, (former) Major of Helsingborg, Sweden. The second, Gerald Babel-Sutter, is co-founder…
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City Citizen - Istanbul
How sustainable city projects can have a ripple effect beyond borders. Sharing their vision for a city where people and the natural world thrive together we talk to Asli Pasinli, CEO of The World Wildlife Fund in Turkey and Mehmet Gulez, former Innovation and Markets Leader for EY Turkey. 15 mins
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Why engaging with citizens is key to a just and fair green transition
In this episode Kait Borsay talks to Liam Middleton, Head of Critical Energy Infrastructure & Commercial Projects for the Scottish Government and Philip Milne, EY Partner, Corporate Finance, Government & Transport about the opportunities and challenges of moving to a greener, fairer future in...
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How digital innovation can improve access to affordable childcare
In this episode we learn about “people plus digital” solutions to the childcare crisis. Joining Kate are our guests Danielle Barnes, EY Americas Government and Public Sector Leader, and Justin Brown, Oklahoma Secretary of Human Services to explore how digital innovation can help . 19 mins
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Enhancing your workforce by tapping into neurodiverse talent
Kait Borsay leads a discussion on the huge value of tapping into neurodiverse talent for employees, employers, society and the world. Joining us are Hiren Shukla, EY Global and Americas Neuro-Diverse Center of Excellence Leader; John Leonard, Deputy Executive Assistant Commissioner of the Office…
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How technology can improve equitable access to education
Learn how the Government of India created the world’s largest digital education platform, DIKSHA, to reduce learning poverty. Host Kait Borsay is joined by Dr. Amarendra Behera, Joint Director, Central Institute of Education & Technology, National Council of Education Research and Training in the...
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Resolving the digital skills gap in the public sector
Our host Kait Borsay discusses the digital skills shortage in the public sector and how to tackle it with Thomas Beautyman, Deputy Director, Government Digital Capability at the UK Cabinet Office, Josie Cluer, Partner, People Advisory Services, Ernst & Young LLP, and Arnauld Bertrand, EY Global...
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How the cloud can deliver better services for citizens
Learn how governments are harnessing cloud technology to deliver more efficient offerings. To discuss this fascinating and fast changing topic we are joined by EY Partner Andrea Tonci in Rome and from Paris EY Global Government and Public Sector Consulting Leader Arnauld Bertrand. 17 mins
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Transforming public transport with Angela Gibson
This time we focus on how public transport networks can be used as a tool for equity and improving citizens lives. Joining us are Angela Gibson, Head of Strategy and Foresight at the Toronto Transit Commission and Josh Colle, Senior Vice President EY, Cities, Transit and Infrastructure. 19 mins
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Leadership with Ian Thomas CBE
On this episode we look at how leadership in frontline public services can adapt to respond to rapid change. Our guests are Ian Thomas CBE, Chief Executive, Royal Borough of Kingston upon Thames and Helen Sunderland, Partner Local Public Services EY UK&I. 26 mins
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The future of higher education with Tim Hume
Our topic this time is the rapidly changing face of higher education and the key enablers needed to deliver digital transformation and innovative strategies in this sector. Sharing their expertise are Tim Hume, Chief Information Officer at Macquarie University in Australia and Catherine Friday,...
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Delivering a digital government with heart with Chan Cheow Hoe
In this first episode our focus is on digital transformation in government, including the implementation of strategy, and involving citizens in the design of services. Joining us to share unique insight into how they’re leading operational transformation are Chan Cheow Hoe, Chief Digital…
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ABOUT THIS SHOW
In this podcast series from EY, we explore how organisations can innovate to respond to the post pandemic challenges and opportunities.
HOSTED BY
EY
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How many episodes does Leading into Tomorrow have?
Leading into Tomorrow currently has 50 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
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In this podcast series from EY, we explore how organisations can innovate to respond to the post pandemic challenges and opportunities.
How often does Leading into Tomorrow release new episodes?
Leading into Tomorrow has 50 episodes. Check the episode list to see recent publication dates and frequency.
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Who hosts Leading into Tomorrow?
Leading into Tomorrow is created and hosted by EY.
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