PODCAST · business
LEARN Podcast
by WorkRamp
To be unstoppable, you’ve got to go through some learnings along the way.Leaders have experienced many ups and downs: this is your chance to learn from them.Join WorkRamp’s CEO & Co-founder, Ted Blosser, as he gets candid with guests on their successful (and some not-so-successful) stories on leadership, culture, operations, and everything in between.We promise, LEARN podcast isn’t your typical corporate learning podcast.
Episodes
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Unlocking Human Transformation in the Modern Workplace
In this episode of LEARN, Alexi Robichaux, CEO and Co-founder of BetterUp, dives into the differences between digital transformation and human transformation in business, and why companies need to invest in employee learning, growth, and development at scale.
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Season 1 Wrap: My 7 Big Learnings from Starting a Corporate Podcast (Ep. 38)
As we wrap up our inaugural season, we’re diving deep into what it takes to create and sustain a compelling corporate podcast. From unexpected challenges to surprising benefits, here are the top takeaways for aspiring podcasters. In this episode of LEARN, Ted outlines seven key learnings from...
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Transparency, Trust, and Transition with Kathleen Pacini, CPO, Patreon (Ep. 37)
As organizations navigate the complexities of modern work environments, fostering continuous learning, transparent communication, and meaningful employee support becomes paramount. "Learning shouldn't be a one-off event. It's about integrating ongoing education into the fabric of everyday work,"...
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Live from HR Transform: 13 Years Navigating Tough Markets with Becky Cantieri, CPO, SurveyMonkey (Ep. 36)
Transitioning from a private to a public company comes with its fair share of challenges. And during this transition, it’s key to prioritize leadership and learning initiatives. "Transitioning from a private to a public company required a significant shift in our operational approach. It’s…
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The Future of HR: Data-Driven Empathy and Trust with Neervi Patel, CPO, Faire (Ep. 35)
As the workforce is consistently evolving, it’s critical to keep employees top of mind: cultivating a workplace that fosters intentional inclusivity, talent development, and active problem-solving. And the number one way to do this is through data. "Data is a powerful tool for any HR department.…
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The Future of HR: Data-Driven Empathy and Trust with Neervi Patel, CPO, Faire (Ep. 35)
As the workforce is consistently evolving, it’s critical to keep employees top of mind: cultivating a workplace that fosters intentional inclusivity, talent development, and active problem-solving. And the number one way to do this is through data. "Data is a powerful tool for any HR department.…
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Why You Must Move Fast or Not at All with Jeetu Patel, EVP & GM, Cisco (Ep. 34)
Technology is constantly evolving; organizations must embrace new tools or risk being left behind. As a business, it’s critical to stay ahead of the game and adapt to the mega trends happening around us. “You have to keep reminding your company that you're running out of time because we're all...
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Live from HR Transform: Why You’re Underestimating Employee Performance with Melanie Naranjo, VP of People, Ethena (Ep. 33)
The role of HR is rapidly evolving… and it’s no joke. It can be a struggle to figure out the right steps to take, but that’s why Melanie is here. To give you a how-to playbook on what to do to be a successful HR professional. "I think we're in this really precarious period right now where HR...
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[Recorded from Vision Pro] Our 5 biggest learnings from building a compound startup at WorkRamp (Ep. 32)
Especially when you’re constantly striving to improve and innovate. Thats why we are here. To give you valuable tips on exactly how to do it. “You need to do the research and you should do this research yourself. Don't outsource the research when you're looking at the next big products to build…
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LIVE From LEARN Summit: Building a Customer-Centric Culture with Aaron Levie, CEO of Box (Ep. 31)
When you master company culture, you master company growth. Culture is key. And the majority of companies are so focused on success that they forget about cultivating a strong, healthy work environment. What they don’t realize is, if a strong culture is implemented, they’ll see more growth and...
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The Remote Work Revolution with Tony Jamous, CEO and Founder of Oyster (Ep. 30)
Remote work is not a trend but a necessity for the future economy. With a staggering number of jobs going unfilled in the West and a massive influx of knowledge workers from emerging economies, it's obvious that embracing a global talent pool is essential. Remote work breaks down barriers…
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The Art of Data-Driven Decision Making with Shuo Wang, Co-Founder & CRO of Deel (Ep. 29)
Running a global, remote-first company isn’t easy. You’re faced with a lot of decisions about what strategies will positively influence the company’s global culture, which is why it’s critical to be data-driven. “Every time I make a big decision, I look at a lot of data and evaluate a lot of data...
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Why HR Plays a Critical Role in Competitive Business with Darcy Mackay, SVP of HR & Client Services, Rippling (Ep. 28)
It’s common for HR professionals to become siloed in a business. But if they don’t understand the company and, by extension, the kind of employee experience to cultivate, it can hold a business’s momentum back. “HR is a discipline that has become quite specialist and the specialization is...
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CEO Series: Top 5 Tips For Building a Values-Driven Company (Ep. 27)
No values mean no purpose, and no purpose means no success. Well-thought-out and communicated values are critical for a successful organization. "If you can really live and breathe your values, you're going to provide a lot of gains for your organization,” says our CEO and CEO of WorkRamp, Ted...
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Tying Culture to Strategy with Melissa Daimler, Chief Learning Officer at Udemy (Ep. 26)
Culture and strategy aren’t two ends of a spectrum. In fact, culture should be embedded into your strategy. “I believe that culture is the ‘how.’ If you think about your vision or your mission, that's your ‘why,’ it's why you exist in the world, why you get up in the morning, why people are doing...
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Turning Customer Ed Programs Into Revenue Streams with Joe Ryan, Training Program Manager at Maltego (Ep. 25)
While customer education is still in its early stages, it shouldn’t be an afterthought. If businesses want to succeed, they need to make customer education a clear priority for everyone. “Customer education does need to be viewed as something that touches every part of the customer life cycle and...
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Rethinking People Management with Jack Altman, CEO & Co-Founder of Lattice (Ep. 24)
People management is more than ticking off the usual HR tasks. Succeeding as a people manager requires a mastery that encompasses a deeper understanding of interpersonal dynamics, leadership acumen, and the adept handling of the intricate tapestry of human connections. “I think the mindset flips...
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CEO Series: Top 8 Learnings From Working with the WorkRamp Board (Ep. 23)
The recent OpenAI drama involving Sam Altman’s firing and eventual rehiring—all in the span of a work week—highlights an important element of a successful business: board alignment. When your executive team and board aren’t on the same page, it could complicate the health of your business. “I’ve...
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Building a CS Team of Domain Experts With Tim Smith, Head of Global CS & Product Sales, Stripe (Ep. 22)
Understanding your customers is crucial. It’s the key to your success. Especially in the fintech industry. Domain expertise as a fintech CSM is more than understanding the tech and the jargon of a specific industry. It’s also aout realizing what customers encounter daily. “You're a tech company,...
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LIVE! Consolidating Your Tech Stack with Ryan Neu, CEO & Co-Founder of Vendr (Ep. 21)
Consolidating your tech stack is a challenge these days. The SaaS competition is intense, you’re never sure what you’re going to get, and the power dynamic between sellers and buyers isn’t what it used to be. “There's a very real shift happening. Buyers of software have a lot of leverage—and with…
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Building the Right Compensation Program with Lexi Clarke, CPO, Payscale (Ep. 20)
Compensation comes in all shapes and sizes, but no matter what your program looks like, it is fundamental to your relationship with your employees. This is why businesses are learning how to make their comp programs even more competitive in order to retain their best performers. “Compensation and...
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From Academy to Community: Exploring the Evolution of Customer Education with Dave Derington, Dir. of Customer Education at ServiceRocket (Ep. 19)
The key to customer success is customer education. And the way digital solutions and tech are blending with one another is creating an exciting convergence of possibilities for the space. “It's another font and resource for success. And I think that's the first driver. Don't think about the…
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How Training Impacts CS and Business Growth with Kristi Faltorusso, CCO at ClientSuccess (Ep. 18)
Previous client success strategies are quickly becoming obsolete. Which means continuous internal training needs to a top priority for organizations that want to see the growth they’re hungry for, especially with more people transitioning to the role from completely different industries. “These...
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How to Develop Employee Benefits with Patty Kim, Head of People at Vestwell (Ep. 17)
People are truly a business’s most important asset. With the right skill development and employee wellness program, a company’s talent increases revenue and pushes the organization to reach its goals. “We looked at all of the costs and what employees wanted. Sometimes what they tell you what they...
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Unlocking Sales Success Through Trust and Culture with Lindsey Scrase, Checkr (Ep. 16)
No matter your industry, you’re in the people business. So how do you win friends and influence your people? By building trust. “I believe so deeply that when you truly build trust, you have a much better and more high-functioning team, and you're going to get the best out of your people. You…
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Going All-in on AI: Is It Truly the Future? with Craig Walker, Dialpad (Ep. 15)
As tech evolves, businesses will be divided into two types: Those that leverage AI and those that don’t. “The question for us was how do we pull out a tiger team of innovators without disrupting everyone else's roadmap and the important heavy stuff that they've been working on. And we called it…
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Maximizing Sales Results: The Manager's Role with Chris Orlob, CEO of Pclub.io (Ep. 14)
In a world overflowing with information, what truly matters is the action you take, the results you achieve, and the growth you experience. In our latest episode of LEARN, Chris Orlob, CEO and Co-founder of Pclub.io, delves deep into a conversation with our CEO and Co-founder, Ted Blosser, about...
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Beyond Degrees: Navigating the Future of Learning with David Blake, CEO & Co-Founder, Degreed (Ep. 13)
In a world that's constantly changing, formal education alone is no longer enough. The paradigm is shifting, and learning and upskilling have become daily opportunities. In our latest episode of LEARN, David Blake, CEO & Co-Founder of Degreed, has an enlightening conversation with Ted Blosser....
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Beyond Degrees: Navigating the Future of Learning with David Blake, CEO & Co-Founder, Degreed (Ep. 13)
In a world that's constantly changing, formal education alone is no longer enough. The paradigm is shifting, and learning and upskilling have become daily opportunities. In our latest episode of LEARN, David Blake, CEO & Co-Founder of Degreed, has an enlightening conversation with Ted Blosser....
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Customer-Led Growth & Where Customer Ed Comes In? Kevin Chiu, COO & Co-Founder, Catalyst, Explains (Ep. 12)
Let’s be real. Retention rates are at an all-time low. So, in a world where you have to do more with less, how do you still service the same customer base and prevent churn? “You can't apply high-touch one-on-one CSM strategies to everything. And so you absolutely have to, right? So products, I...
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Why Traditional Sales Fall Short With Sam Jacobs, CEO & Co-Founder, Pavilion (Ep. 11)
“Marketing creates demand, and then you hire a bunch of SDRs to generate opportunities, and then you hire a bunch of early to mid-career AEs to take those opportunities and turn them into revenue. And that's all supposed to yield results in a compelling way. It’s working less and less. Only 28%…
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Building a Feedback Culture with L. David Kingsley, 3X CPO (Ep. 10)
“When someone gives you feedback, the first thing to say in your head is, they care about me. And when you change that mindset, and you put yourself on the receive mode versus the defensive mode,” shares L. David Kingsley. “Hard mindset shift because, again, many of us grew up not being taught…
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Time to Retire QBRs? Jamie Davidson, CEO & Co-Founder of Vitally, Weighs In (Ep. 9)
“I called it MVR. It's a monthly value review. I made it up, but it was essentially creating a notion document, like a template you sent to the customer every month to remind them when the renewal is, what the general sentiment is, what their goals are, and what the progress is to control. You're...
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Be the Driver of Your Career: Insights from Marta Pinilla, CPO, Airtable (Ep. 8)
“It's easy for an employee to expect the company to deliver the next step, and certainly, the company has a responsibility to play. But I like this concept that we're on a road trip, and you, as the employee, are in the driver's seat, and I'm your co-pilot. I'm right there with you. I have a map.…
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LEARN with Christina Singh, VP of Customer Success, Split (Ep. 7)
“We knew that we wanted to invest in a learning management system. We wanted to ensure that the experience wasn't just like, ‘OK, I have to watch these videos and read all this content.’ It needed to be this balance of an interactive and gamified experience. And how do we make sure that we can do...
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LEARN with Jon Herstein, Chief Customer Officer, Box (Ep. 6)
“In SaaS, switching costs are much easier. And so there's a lot more worth that has to happen on the customer success side too, again, ensure value high, high-value use cases, etc. So a lot of what we do is focus on doing our best to measure customer health. And you can think of health from a...
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LEARN with Kat Steinmetz, Principal, Initialized Capital (Ep. 5)
“If there's one thing you can get very, very good at, especially in L&D or maybe areas where it's not a direct sales, right? I'm like, okay, what have you done for me lately? Kind of thing. What is the ROI here? You've got to be incredibly good at your storytelling. So you've got to paint the...
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LEARN with Marie Potter, S. Director of Culture & Development at Getty Images (Ep. 4)
“We look at moments of an employee experience, a moment is they're onboarding. A moment is, I just got promoted to leader. And so, let's do some leadership development. And these are really important. They're real-time relevant, upskilling, and support moments that matter. Also, movement…
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LEARN with Randy Seidl, Founder of Sales Community (Ep. 3)
“The thing that I really learned is that the whole sales tech stack is fascinating. Some companies have too many tools, spending too much and not getting any value out of them. And there are ones on the other side who really don’t have much of anything and are definitely not getting any value out...
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LEARN with John Schoenstein, CRO at Sprout Social (Ep. 2)
Tune in to hear more about John Schoenstein’s not-so-linear career path to public-company CRO (spoiler, he had an impactful stint in Sales Enablement). From Midmarket orgs to IPOs and beyond, John has seen it all. He’ll also discuss: Why it's essential to adopt a culture of curiosity to…
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LEARN with Cara Brennan Allamano, CPO, Lattice (Ep. 1)
“For a long time, I’d see really amazing HR people drive business outcomes, but we were often relegated to clerical and administrative tasks. I think that L&D folks have had that same experience. This is why I feel strongly about making sure you have the right tools. Because when you are in...
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ABOUT THIS SHOW
To be unstoppable, you’ve got to go through some learnings along the way.Leaders have experienced many ups and downs: this is your chance to learn from them.Join WorkRamp’s CEO & Co-founder, Ted Blosser, as he gets candid with guests on their successful (and some not-so-successful) stories on leadership, culture, operations, and everything in between.We promise, LEARN podcast isn’t your typical corporate learning podcast.
HOSTED BY
WorkRamp
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Frequently Asked Questions
How many episodes does LEARN Podcast have?
LEARN Podcast currently has 42 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is LEARN Podcast about?
To be unstoppable, you’ve got to go through some learnings along the way.Leaders have experienced many ups and downs: this is your chance to learn from them.Join WorkRamp’s CEO & Co-founder, Ted Blosser, as he gets candid with guests on their successful (and some not-so-successful) stories on...
How often does LEARN Podcast release new episodes?
LEARN Podcast has 42 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to LEARN Podcast?
You can listen to LEARN Podcast on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts LEARN Podcast?
LEARN Podcast is created and hosted by WorkRamp.
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