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Management & General Reviews

by M&GR

Management & General Reviews critiquing and helping improve the customer service Industry. Using my personal experiences and over a decade of expertise to teach the world how to better serve people. All Podcasts are available on Youtube: https://www.youtube.com/channel/UCtCU6blezEOoRIMnBT2VzIpQ Any topics you would like me to cover contact me at [email protected]

Publisher-supplied feed metadata · PodParley refreshed Jan 28, 2025 · Source feed

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Episodes

  1. Recruitment AKA The Interview Process (Watch the Video on YouTube, Link in the Description)

    Step by Step Instructions on How To Properly Vet People On the Interview Watch on Youtube: https://youtu.be/XpWQqanr5Hg

  2. The Time I was FIRED on my day off (Part 1)

    Ever feel like you're not ready for a certain responsibility so you decide to take a step back until you're ready?

  3. Your Team is your reflection.

    How good or bad your team performs is a direct reflection of your leadership.

  4. Insider Article - What Labor Shortage? Part 2 (Youtube Video Review)

    Like I've said before, there is no labor shortage. The Workforce has woken up. We are tired of not being heard and we have let our actions do the talking. Watch the full video review on Youtube.

  5. Problems and Solutions

    Don't come to with problems, come to me with a solution.

  6. Learn How To Shut Your Mouth

    Silence is golden and can save you a lot of headaches.

  7. The Corporate Disconnect

    The reason why cooperate and field workers don't get along.

  8. There's No Labor Shortage

    There is a shortage of jobs that are worth working.

  9. Think Outside the Box

    You want something you never had; you have to do something you've never done.

  10. Be You Unapologetically!

    Learn how to be yourself unequivocally and Unapologetically!

  11. Revenge Is A Huge Waste of Time

    Revenge is dish best served cold, But doesn't food always taste better when you're eating off someone elses plate?

  12. It's The Little Things

    The littles are the difference between good service and great service.

  13. Save Yourself Part 2

    Who do you think is coming to save you?

  14. Don't Settle for less than what you're ACTUALLY worth.

    Don't Settle for anything less than what you've worked for or what you've earned, But be honest about your value before you expect more.

  15. Always PLAY Dumb

    Act like you don't know anything if you want to know everything. It takes a smart person to play dumb.

  16. Dealing With Vendors & Reps

    How to properly deal with the Vendors & Reps so you always get the things you need

  17. Get Out of Your Own Way!

    Are you the one holding you back from the things you really want in life?

  18. Your Education Doesn't Mean You're Intelligent

    Some people graduate and be still stupid - Kanye West

  19. What's Your End Goal?

    What happens after you retire? Did you plan for it or do you just think things will just work out by themselves for the better?

  20. Doing The Bare Minimum Gets you the Bare Minimum

    You always get what you put in nothing more and nothing less...Don't blame anyone else for your shortcomings. It's your own damn fault!

  21. Age Doesn't Equal Wisdom

    Just because you've lived a long life doesn't mean you've learned anything of value. Be humble!

  22. DeProgram Yourself

    Were you programmed by this "System"? Are you just a slave to a wage because you're Just Over Broke?

  23. Communication Goes A long Way

    Managers Intervention Part 3. Communication can make or Break a Team!

  24. Customer Service Is Trash Part 3

    Customer Service is Trash Part 3

  25. Practice Discernment

    The decisions we make are what make us or Break us; Learn how to make better decisions in life.

  26. Give 100% at Work but Put in 110% in life

    Most people wouldn't give a 2nd thought to working extra hours at work, But won't put in any effort to upgrade their lives.

  27. Stop Selling People A Dream

    Have you taken a job because the interview manager said it was going to be the best job you ever had?

  28. How to Properly Train New Hires

    These are the vital steps to take when training a new hire.

  29. Ace the interview part 2

    Answers to the most common questions asked on interviews plus some tips on how to prepare for the process including questions you should ask.

  30. Ace the interview part 1

    Interview Q&A. The most common questions asked on interviews. I break them down explaining exactly what they want to hear from you. All the answers to the most common questions

  31. Everybody wants Money but Nobody wants to Work

    Ever met someone who really wasn't about making money but constantly talks about needing more money? Send them this podcast, it just might change their lives.

  32. Coworkers are not your friends

    Keep friends close but your enemies closer

  33. How I Got fired from $70k+/Yr Job.

    How I lost a job making over 70K+/Yr

  34. Government Customer Service Is Trash Part 2

    How's your local government office treating you?

  35. Stop Being Rude!

    Do you hate your job? Why take that out on the customer?

  36. Customer Service Is Trash Part 1

    Have you had some bad experiences with customer service lately? You're Not alone.

  37. No Response After the Interview?

    So you didn't get a call back even a rejection? What do you do now?

  38. Top 5 reasons you're a Toxic Boss

    Are You A Bad Boss? Find out if the people around you don't really respect you.

  39. Top 5 Reasons You have High Turnover

    Do you have High Turnover? Does everyone leave and you can't figure out why? Here's 5 reasons why.

  40. Stop Being Socially Awkward

    Are you socially awkward? Let me tell you how that is stunting your growth.

  41. Save Yourself

    This is why I do this. The main reason why you need to hear this info. Its life changing

  42. Date Your Job Part 2

    The mindset needed when looking for a job and going on interviews is Important. Remember a Job means Just Over Broke. So don't act desperate or you'll regret taking the offer.

  43. Date Your Job Part 1

    The mindset needed when looking for a job and going on interviews is Important. Remember a Job means Just Over Broke. So don't act desperate or you'll regret taking the offer.

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ABOUT THIS SHOW

Management & General Reviews critiquing and helping improve the customer service Industry.

Using my personal experiences and over a decade of expertise to teach the world how to better serve people.

All Podcasts are available on Youtube: https://www.youtube.com/channel/UCtCU6blezEOoRIMnBT2VzIpQ

Any topics you would like me to cover contact me at [email protected]

HOSTED BY

M&GR

Frequently Asked Questions

How many episodes does Management & General Reviews have?

Management & General Reviews currently has 43 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.

What is Management & General Reviews about?

Management & General Reviews critiquing and helping improve the customer service Industry. Using my personal experiences and over a decade of expertise to teach the world how to better serve people. All Podcasts are available on Youtube: https://www.youtube.com/channel/UCtCU6blezEOoRIMnBT2VzIpQ Any...

How often does Management & General Reviews release new episodes?

Management & General Reviews has 43 episodes. Check the episode list to see recent publication dates and frequency.

Where can I listen to Management & General Reviews?

You can listen to Management & General Reviews on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.

Who hosts Management & General Reviews?

Management & General Reviews is created and hosted by M&GR.
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