Minerva Meets

In this episode of Minerva Meets, I’m joined by returning guest ⁠Thiago Ferreira⁠ of ⁠Elevate AI Consulting⁠ to break down AI search, what it is, why it matters, and how it’s changing the way we find and use information.Search used to mean typing something in, reviewing results, and deciding what matters. AI search is changing that experience. We’re now getting direct answers faster, more personalized, and often without going back to the source.In this conversation, we unpack what’s happening behind the scenes, how tools like ChatGPT and Google’s AI summaries fit into this shift, and why this isn’t just a technology change, it’s a change in behavior. We also explore what this means for businesses, from visibility to credibility, and how to think about search moving forward.If you’re trying to understand where search is headed and what it means for how you work or run your business, this episode will give you a clear starting point.Key takeaways from this episode:✅ What AI search is and how it differs from traditional search✅ How the shift from “searching” to “getting answers” is changing behavior✅ What this means for businesses trying to stay visible and relevant***To learn more about working with Minerva, visit ⁠⁠⁠Minerva Consulting⁠⁠⁠.Contact us at ⁠⁠⁠[email protected]⁠⁠.⁠Find Minerva on ⁠⁠⁠LinkedIn⁠⁠⁠.Learn more about the host, ⁠⁠⁠Sonal Chandler⁠⁠⁠.Learn more about our guest, ⁠Thiago Ferreira ⁠.

In this episode of Minerva Meets, I sit down with Hanno Ekdahl, CEO of Idenhaus, to discuss the foundations of Identity and Access Management (IAM) and why it plays such a critical role in cybersecurity.Identity may not always be the most visible part of a security program, but it sits at the center of how organizations manage access, protect systems, and maintain accountability. As companies grow, adopt cloud technologies, and support hybrid work environments, managing identity becomes more complex.Hanno shares insights from over two decades of experience helping organizations from mid-sized businesses to Fortune 50 companies design identity programs that scale with their operations.Together, we explore why identity initiatives stall, the role of data and process in successful implementations, and why identity requires more than just a technology solution.***Key takeaways from this episode:✅ Why identity has become the organizing principle of cybersecurity✅ The most common reasons IAM initiatives stall✅ Why strong identity programs require alignment between process, policy, and technology***To learn more about working with Minerva, visit ⁠⁠⁠⁠Minerva Consulting⁠⁠⁠⁠.Contact us at ⁠⁠⁠⁠[email protected]⁠⁠⁠.⁠Find Minerva on ⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠.Learn more about the host, ⁠⁠⁠⁠Sonal Chandler⁠⁠⁠⁠.Learn more about our guest, Hanno Ekdahl and Idenhaus

In this episode of Minerva Meets, I sit down with Casey Boggs of ReputationUs to explore what happens when a cyber incident becomes more than a technical problem, it becomes a reputation decision.We move beyond incident response checklists to talk about the part leaders often underestimate: communication, trust, and public perception. Casey shares how reputation risk shows up in real life, the early missteps that can escalate damage, and what organizations can do ahead of time to respond with clarity without creating confusion or fueling the narrative. He also introduces practical frameworks leaders can use immediately, including Up–Inside–Out communications and the 3 C’s: clarity, coordination, and credibility.This episode is a must-listen for leaders who want to protect trust, prepare their teams, and respond confidently when the pressure is on.Key Takeaways:✅ Why cyber incidents feel personal and why that changes stakeholder reactions✅ How to communicate under pressure using the Up–Inside–Out approach✅ What reputation recovery looks like after the incident is “over”***To learn more about working with Minerva, visit ⁠⁠⁠Minerva Consulting⁠⁠⁠.Contact us at ⁠⁠⁠[email protected]⁠⁠.⁠Find Minerva on ⁠⁠⁠LinkedIn⁠⁠⁠.Learn more about the host, ⁠⁠⁠Sonal Chandler⁠⁠⁠.Learn more about our guest, Casey Boggs & ReputationUS.

In this episode of Minerva Meets, I sit down with Thiago Ferreira of Elevate AI Consulting to explore the human side of enterprise AI adoption.We move beyond AI tools and marketing claims to discuss what organizations are actually grappling with today training employees, setting governance, evolving org charts, and responding to growing pressure to prove AI ROI. Thiago shares what he’s seeing across large enterprises, including why transparency matters for adoption, how new AI roles are emerging, and which ones may fade as AI matures.This episode is a must-listen for leaders navigating AI strategy, workforce enablement, and responsible AI adoption at scale.Key Takeaways:✅ Why AI training is critical to realizing ROI✅ How governance and innovation can coexist✅ What new AI roles are taking shape inside enterprises***To learn more about working with Minerva, visit ⁠⁠Minerva Consulting⁠⁠.Contact us at ⁠⁠[email protected]⁠⁠.Find Minerva on ⁠⁠LinkedIn⁠⁠.Learn more about the host, ⁠⁠Sonal Chandler⁠⁠.Learn more about our guest, Thiago Ferreira

In this episode of Minerva Meets, I sit down with Zach Pastko and Loren Allston of W. Capra, a consultancy helping organizations transform through technology, data, payments, security, and customer experience.Together, we unpack what business transformation really looks like in an AI-driven world and why so many companies are stuck between curiosity and real impact. We explore the fundamentals: strategy, data readiness, infrastructure, governance, people, and how leaders can build momentum with smart early wins rather than racing toward the shiniest AI tools.Zach and Loren share insights from retail, payments, and the convenience/energy sectors, highlighting where AI is creating lift today and how executives can prepare their organizations for what’s coming next.Key Takeaways:✅ Why AI success begins with clear strategy and defined outcomes and not experimentation alone.✅ How data readiness, governance, and infrastructure shape an organization’s true ability to use AI.✅ Why employee upskilling and change management determine whether AI adoption sticks.***To learn more about working with Minerva, visit ⁠Minerva Consulting⁠.Contact us at ⁠[email protected]⁠.Find Minerva on ⁠LinkedIn⁠.Learn more about the host, ⁠Sonal Chandler⁠.Learn more about our guests, Zach Pastko & Loren Allston.

In this episode of Minerva Meets, I sit down with Mike Kintz, President of Wingman Payments, to talk about a part of your business that often flies under the radar, how you get paid.Payment processing isn’t just about moving money; it’s a core part of your cybersecurity and compliance footprint. Mike explains where small and mid-sized businesses often run into trouble, from hidden fees and chargebacks to PCI compliance, and how the right setup can protect both revenue and reputation. We also discuss how AI is transforming fraud detection and risk management, and why pairing technology with trusted service makes all the difference. Key Takeaways:✅ Why payment processing is part of your security and compliance program, not just back office✅ PCI compliance made simple: annual questionnaires, quarterly scans, and avoiding penalty fees✅ How to spot and negotiate creeping rate increases✅ Where AI helps today, from fraud detection to 3-D Secure chargeback protection***To learn more about working with Minerva, visit ⁠⁠Minerva Consulting⁠⁠.Contact us at ⁠⁠[email protected]⁠⁠.Find Minerva on ⁠⁠LinkedIn⁠⁠.Learn more about the host, ⁠⁠Sonal Chandler⁠⁠.Learn more about our guest, ⁠Mike Kintz.

In this episode of Minerva Meets, I sit down with Rachael Narel, Ph.D., CISA, Employee Engagement and Productivity Practice Manager at Interlink Cloud Advisors. Together, we move beyond the Microsoft Copilot hype and focus on how to roll it out successfully and turn AI potential into everyday productivity.We dive into the essentials like data quality, security and access controls, change management, and AI literacy. Rachael shares how organizations can prepare both their technology and their people, why Copilot isn’t plug-and-play, and what steps truly drive adoption across teams.Key Takeaways:✅ Why Copilot success depends on people, process, and technology, not just licenses✅ How to prepare your data and governance structure for AI-powered work✅ The change management practices that help users adopt Copilot with confidence✅ Practical use cases that save time across HR, marketing, sales, and project managementPTO Prompt:Summarize my emails, Teams messages and channel messages between [Start Date] and [End Date]. List action items in a dedicated column. Suggest follow-ups if possible, in a dedicated column. The table should look like this: Type (Mail /Teams /Channel) | Date |Topic | Summarization | Action item | Follow-up. If I have been directly mentioned, make the font of the topic bold.***To learn more about working with Minerva, visit ⁠Minerva Consulting⁠.Contact us at ⁠[email protected]⁠.Find Minerva on ⁠LinkedIn⁠.Learn more about the host, ⁠Sonal Chandler⁠.Learn more about our guest, Rachael Narel.

In this episode of Minerva Meets, I sit down with Terry Keating, a seasoned executive who has led companies through major technology shifts. Together, we cut through the AI noise and focus on what really matters: how leaders can drive adoption with confidence.We dive into the essentials: mindset shifts, modeling the right behavior, involving end users early, and building trust with AI tools. Terry shares why reframing AI as part of a long line of business evolution, not a disruptive threat, helps organizations embrace change, improve processes, and stay competitive.Key Takeaways:✅ How to shift the leadership mindset so AI feels approachable, not intimidating✅ Why involving end users early drives adoption and reduces resistance✅ Practical ways to build trust with AI tools while keeping human oversight in the loop***To learn more about working with Minerva, visit Minerva Consulting.Contact us at [email protected] Minerva on LinkedIn.Learn more about the host, Sonal Chandler.Learn more about our guest, Terry Keating.

In this episode of Minerva Meets, I interview Jon Hobbs, a patent attorney and CEO of IP Solution. We discuss how patents apply to software, AI, and cybersecurity, clarifying common misconceptions and the impact of legal cases like Alice v. CLS Bank. Jon explains the patenting process, its importance for startups, and how patents can boost company valuation and attract investors. The conversation also covers fostering innovation within organizations and practical tips for securing intellectual property. The episode explains patents, emphasizing their strategic value in technology-driven businesses.******To learn more about working with Minerva, visit our online home at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Minerva Consulting⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.Contact us at⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.⁠⁠Find Minerva on⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.Learn more about the host, ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Sonal Chandler⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.⁠Learn more about our guest, Jon Hobbs and IP Solution.

In this episode, I’m joined by Mike Wilson, CTO at Interlink Cloud Advisors to talk about Microsoft 365 Copilot, what it is, how it works, and why businesses are paying attention. We dive into how Copilot integrates directly into tools like Word, Excel, Outlook, and Teams to help users draft emails, summarize meetings, generate reports, and more, all with the help of AI.Mike brings years of expertise in workflow automation and productivity tech, helping us break down what’s hype versus what’s helpful. We also cover key considerations like licensing and cost, what it takes to roll this out effectively, and why data privacy and security can’t be an afterthought.If you’re exploring AI for your business, this episode offers practical insight into real use cases, change management strategies, and how tools like Copilot can give you a competitive edge. From implementation tips to employee training, we cover what it really takes to turn AI potential into everyday productivity.******Uber productivity prompt mentioned in the episode:Copilot, I'd love your help on wrapping up my day and preparing for tomorrow. Please name the first section: Today. Can you please write a short paragraph of my work today and separately list tasks that came from my meetings? Also highlight important things from my email based on your analysis. In the next section named: Your Meetings Tomorrow, can you please help me with an overview of my meetings tomorrow. Create a table and list who organized themeeting and add details of the meeting. Please also show the category you would place that meeting (personal, internal, external or traveling) in and add any important things I need to know about the meeting. Please show me what % oftime I am spending on the different categories in a list. In the last section named: Get Prepared, please write a small summary and brief me on all the important things I need to know to make tomorrow a productive day and please suggest when I should consider taking breaks.******To learn more about working with Minerva, visit our online home at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Minerva Consulting⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.Contact us at⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.⁠Find Minerva on⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.Learn more about the host, ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Sonal Chandler⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.⁠Learn more about our guest, Mike Wilson and Interlink Cloud Advisors.

In this episode, I invited William West and Steven King, co-founders of Protect Schools, to discuss how AI is being used to transform school safety. We explore how their technology turns passive surveillance systems into proactive security tools alerting educators in real time to incidents like fights, falls, or the presence of weapons.Steven shares his perspective as a parent and edtech professional, while William reflects on the moment that sparked his mission, being on a college campus when a nearby shooting occurred. Together, they explain how Protect Schools was born out of a shared desire to make a difference.This episode is a must-listen for anyone curious about the real-world impact of AI on safety and how we can move from reactive responses to proactive prevention.******To learn more about working with Minerva, visit our online home at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Minerva Consulting⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.Contact us at⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.⁠Find Minerva on⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.Learn more about the host, ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Sonal Chandler⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.⁠Learn more about our guests, William West and Steven King.

In this episode, I invited Jim McNamara, President and CEO of 8 Penny Labs, to discuss the competitive challenges faced by small and medium-sized businesses (SMBs) in the digital landscape. We explore how technological advancements, particularly AI, are reshaping competition and customer expectations. Jim emphasizes the importance of innovation, strategic planning, and leveraging offshore resources. He advocates for a mindset of "failing fast" to foster resilience and adaptability. This episode provides valuable insights for SMBs on integrating AI and digital tools to stay competitive and meet evolving customer demands.******To learn more about working with Minerva, visit our online home at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Minerva Consulting⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.Contact us at⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.⁠Find Minerva on⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.Learn more about the host, ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Sonal Chandler⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.⁠Learn more about our guest, Jim McNamara and 8PennyLabs.

In this episode, I sit down with Elisa Silverglade, Director of Intelligent Automation at Techromatic, to break down the key differences between artificial intelligence (AI) and automation, two technologies that often get mixed up.Elisa shares her expertise on how automation improves efficiency, particularly in the legal sector, while I explain how AI goes beyond automation by analyzing data, recognizing patterns, and making predictions.We also debunk common myths about AI and automation replacing jobs and provide practical steps for SMBs looking to adopt these technologies strategically. Whether you’re considering automating repetitive tasks or leveraging AI for decision-making, this episode will help you understand how to get started.******To learn more about working with Minerva, visit our online home at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Minerva Consulting⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.Contact us at⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.⁠Find Minerva on⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.Learn more about the host, ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Sonal Chandler⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.⁠Learn more about our guest, Elisa Silverglade and Techromatic.⁠

In this episode, I invited Gregg Knepper, President of Integrated Coverage Group, to discuss the critical topic of cyber insurance and what every small business needs to know it. Gregg emphasizes the necessity of cyber insurance for businesses of all sizes, debunking myths that small businesses are not targets for cyber attacks. He explains the differences between standard business policies and standalone cyber insurance, highlighting the importance of proactive cybersecurity measures to qualify for coverage. The episode also covers the evolving application process and the need for businesses to stay informed about emerging cyber threats and best practices.******To learn more about working with Minerva, visit ouronline home at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Minerva Consulting⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.Contact us at⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.Find Minerva on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.Learn more about the host, ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Sonal Chandler⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.⁠Learn more about our guest, Gregg Knepper and Integrated Coverage Group.

In this episode, I interview Tom Cates, founder and president of The Brookside Group and Encompass CX. The discussion centers on customer experience (CX) and the impact of artificial intelligence (AI) on it.Tom, with nearly 30 years of expertise in customer retention and loyalty, explains that CX is shaped by all customer interactions and their comparisons with competitors. He emphasizes the importance of perception, managing customer expectations, and becoming a trusted advisor. Tom also discusses how AI can enhance customer interactions, providing deeper insights for sales teams to improve customer relationships and loyalty.******To learn more about working with Minerva, visit ouronline home at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Minerva Consulting⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.Contact us at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.Find Minerva on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.Learn more about the host, ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Sonal Chandler⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.⁠Learn more about our guest, Tom Cates. Encompass-CX.

Welcome to the Season 1 Recap of Minerva Meets! In this milestone episode, host Sonal Chandler reflects on the incredible insights and expert guests who made 2024 unforgettable—and sets the stage for what’s ahead in 2025.📌 What You’ll Learn in This Episode: How cybersecurity and AI innovation shaped this season’s conversations. Key takeaways from standout episodes, grouped into four themes: 🚀 Technology & Workplace Innovation 🔒 Cybersecurity Fundamentals 🤖 AI Insights 🌍 Industry-Specific Challenges The big lessons that connect these topics: Cybersecurity and AI are reshaping how industries innovate, respond to threats, and embrace change.🌟 Looking Ahead: 2025 and Minerva MinutesWe’re introducing Minerva Minutes: bite-sized, under-5-minute educational episodes designed to keep you informed and inspired on the go. Subscribe now so you don’t miss this exciting addition to the lineup!This season wouldn’t have been the same without the incredible insights from our expert guests: Paul Varnedo – Tech Adoption in the Workplace Rohit Gupta – Modern Law Office: The Role ofAnalytics Hugh Musick – Human-Centered Design: CreatingExperiences That Matter Jeff Englander – Cybersecurity: The Basics Murali Kashaboina – Foundations of AI:Implementing and Overcoming Challenges Cathy Miron – GRC Essentials for Cybersecurity Joanie Connell – The Human Side of AI Chris Harrison, Keith Richard, and Byron deJesus – CrowdStrike Deconstructed Trenelle Pierce – Breaking Down XDR Shawn Flynn – How AI Can Transform InvestmentBanking Walter Anderson – Exploring Cybersecurity inMaritime Operations🌟 Each guest brought their unique expertise, helping us explore how technology, innovation, and security impact diverse industries. We’re grateful for their contributions!🎧 Listen Now and join Sonal as she celebrates the journey so far and previews what’s next.💌 Get in Touch:Have a topic or question for Minerva Meets? Email us at [email protected] or visit minervaconsultinginc.com.

In this episode, I sit down with Walter Anderson, a seasoned vCISO and maritime cybersecurity expert, to explore the unique challenges and opportunities in securing global shipping and logistics.From real-world cyber threats to future-proofing with emerging technologies, we discuss the critical role of cybersecurity in protecting maritime operations and the global economy.Tune in for an insightful and engaging conversation about safeguarding one of the world's most vital industries!********To learn more about working with Minerva, visit ouronline home at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Minerva Consulting Inc⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Contact us at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Find Minerva on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠. Learn more about the host, ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Sonal Chandler⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.Learn more about our guest, Walter Anderson, PortSecure Cyber Security

In this episode, I sit down with Shawn Flynn, aseasoned investment banker and podcast host to explore how AI is transforming the investment banking landscape. From streamlining operations to enhancingdecision-making, we discuss the most impactful AI applications and what the future holds for the industry. Tune in for a fascinating and fun conversationabout the intersection of finance and cutting-edge technology! ********To learn more about working with Minerva, visit ouronline home at ⁠⁠⁠⁠⁠⁠⁠⁠⁠Minerva Consulting Inc⁠⁠⁠⁠⁠⁠⁠⁠⁠. Contact us at ⁠⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠⁠. Find Minerva on ⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠. Learn more about the host, ⁠⁠⁠⁠⁠⁠⁠⁠⁠Sonal Chandler⁠⁠⁠⁠⁠⁠⁠⁠⁠.Learn more about our guest, Shawn Flynn, The Silicon Valley Podcast

In this episode of Minerva Meets, I’m joined byTrenelle Pierce, MBA, a cybersecurity leader specializing in enterprise risk management. Together, we break down Extended Detection and Response (XDR) to understand its role in cybersecurity.Trenelle shares her insights on how XDR enhances threat detection, strengthens security operations, and helpsorganizations stay ahead of emerging threats. We also discuss the challenges of adopting XDR and what the future holds for this evolving technology.Anyone curious about cybersecurity will gain valuable insights from this episode on how to stay protected in an increasingly complex digital world. ********To learn more about working with us, visit ouronline home at ⁠⁠⁠⁠⁠⁠⁠⁠Minerva Consulting Inc⁠⁠⁠⁠⁠⁠⁠⁠. Contact us at ⁠⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠⁠. Find Minerva on ⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠. Learn more about the host, ⁠⁠⁠⁠⁠⁠⁠⁠Sonal Chandler⁠⁠⁠⁠⁠⁠⁠⁠.Learn more about our guest, Trenelle Pierce & Cytellix.

In this episode, I'm joined by a panel of three distinguished experts: Chris Harrison, Keith Richard, and Byron de Jesus, to break down the recent CrowdStrike outage. Each guest offers their unique insights into the incident.Together, we unravel what happened, why it occurred, and most importantly, what lessons can be learned. The episode underscores the importance of being prepared, no matter the size of your organization and emphasizes the critical need for Disaster Recovery (DR), Incident Response (IR), and Business Continuity (BC) plans.********To learn more about working with us, visit our online home at ⁠⁠⁠⁠⁠⁠⁠Minerva Consulting Inc⁠⁠⁠⁠⁠⁠⁠.Contact us at ⁠⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠⁠.Find Minerva on ⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠.Learn more about the host, ⁠⁠⁠⁠⁠⁠⁠Sonal Chandler⁠⁠⁠⁠⁠⁠⁠.Learn more about our guests: Chris Harrison & VC3 Keith Richard & GreaterGood Byron de Jesus & Zoix

In this episode, I have the pleasure of hosting Joanie Connell, Ph.D., President of Flexible Work Solutions. Our conversation dives into AI Mediated Communication and the evolving dynamics of Human-to-AI Interactions. Dr. Connell brings her expertise to the forefront as we explore the ethical challenges and considerations surrounding AI technologies. We also examine the powerful impact of persuasive technology on our daily lives.Whether you're a business leader, IT professional, or simply curious about AI, this episode is a must-listen for anyone interested in the ethical and practical implications of AI in our modern world.********To learn more about working with us, visit our online home at ⁠⁠⁠⁠⁠⁠Minerva Consulting Inc⁠⁠⁠⁠⁠⁠.Contact us at ⁠⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠⁠.Find Minerva on ⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠.Learn more about the host, ⁠⁠⁠⁠⁠⁠Sonal Chandler⁠⁠⁠⁠⁠⁠.Learn more about our guest, Joanie Connell, Ph.D.

In this episode, I'm joined by Cathy Miron, CEO of eSilo, a renowned expert in the realm of data protection and cybersecurity. Together, we delve into the intricacies of Governance, Risk, and Compliance (GRC) and explore how businesses can effectively navigate this critical landscape.Cathy shares her vast experience in helping organizations protect their data, ensuring they meet compliance standards while managing risk. We discuss the fundamentals of GRC and provide practical tips for getting started.Whether you're a business leader, IT professional, or simply interested in cybersecurity, this episode offers valuable insights and actionable advice to strengthen your GRC practices.********Links referenced in this episode:  Version's 2024 Data Breach Investigations Report NIST ********To learn more about working with us, visit our online home at ⁠⁠⁠⁠⁠Minerva Consulting Inc⁠⁠⁠⁠⁠.Contact us at ⁠⁠⁠⁠⁠[email protected]⁠⁠⁠⁠⁠.Find Minerva on ⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠.Learn more about the host, ⁠⁠⁠⁠⁠Sonal Chandler⁠⁠⁠⁠⁠.Learn more about our guest, Cathy Miron

In this episode, I welcome Murali Kashaboina a seasoned AI expert and co-founder of AI solutions company,Entrigna, Inc.  As an AI advisor, practitioner,and researcher, Murali shares insights on crafting an AI strategy that’s right for your organization.Our discussion highlights how to get started with developing an AI strategy and roadmap as well as implementing AI in your organization.  We discuss potential challenges and why thinking big but starting small is key to a successful AI implementation.******** Links referenced in this episode:  IMF’s, Gen-AI: Artificial Intelligence and the Future of Work Cornell University's, GPTs are GPTs: An Early Look at the Labor Market Impact Potential of Large Language Models BCG's, From Potential to Profit with GenAI******** To learn more about working with us, visit our online home at ⁠⁠⁠⁠Minerva Consulting Inc⁠⁠⁠⁠. Contact us at ⁠⁠⁠⁠[email protected]⁠⁠⁠⁠.Find Minerva on ⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠.Learn more about the host, ⁠⁠⁠⁠Sonal Chandler⁠⁠⁠⁠.Learn more about our guest, Murali Kashaboina.

In this episode, I welcome Jeffrey Englander, a seasoned professional with experience in Cybersecurity, Governance/Risk/Compliance, Fintech, and Sustainability. Jeff offers his unique insights on creating effective cybersecurity roadmaps and strategies.Our discussion highlights the critical role ofcybersecurity in today's digital landscape, with a focus on protecting your data & organization overall. Jeff shares practical examples of effective cybersecurity measures in action. Tune in to discover essential strategies for enhancing your digital security and safeguarding sensitive information.******** Links referenced in this episode:  NIST SBA ******** To learn more about working with us, visit our online home at ⁠⁠⁠Minerva Consulting Inc⁠⁠⁠. Contact us at ⁠⁠⁠[email protected]⁠⁠⁠.Find Minerva on ⁠⁠⁠LinkedIn⁠⁠⁠.Learn more about the host, ⁠⁠⁠Sonal Chandler⁠⁠⁠.Learn more about our guest, Jeffrey Englander.

In this episode, I welcome Hugh Musick, a seasoned expert in innovation and design strategy, to dive into the essence of Human-Centered Design (HCD). With Hugh's extensive background in leading strategic initiatives and fostering design thinking, we explore the origins, core principles, and future directions of HCD. Our discussion sheds light on how HCD is shaping products and services by focusing on the human experience, emphasizing empathy, inclusivity, and sustainability. Hugh shares compelling examples of HCD in action. Tune in to gain valuable insights into creating meaningful experiences that resonate deeply with users.********To learn more about working with us, visit our online home at ⁠⁠Minerva Consulting Inc⁠⁠. Contact us at ⁠⁠[email protected]⁠⁠.Find Minerva on ⁠⁠LinkedIn⁠⁠.Learn more about the host, ⁠⁠Sonal Chandler⁠⁠.Learn more about our guest, Hugh Musick

In this episode my guest, Rohit Gupta, and I dive into demystifying back office analytics in a law firm. We explain what legal analytics is, why it's important, and how law firms are using back office data to improve decision making. We also touch on how AI and automation are impacting law firms today. Join us as we uncover the pivotal role analytics plays in the legal sector.********To learn more about working with us, visit our online home at ⁠Minerva Consulting Inc⁠. Contact us at ⁠[email protected]⁠.Find Minerva on ⁠LinkedIn⁠.Learn more about the host, ⁠Sonal Chandler⁠.Learn more about our guest Rohit Gupta.

My guest Paul Varnedoe and I explore how tech adoption is reshaping the workplace. We discuss the impact of automation, AI, and digital tools on the way we work. We also discuss the skills needed for future jobs and how to leverage technology to find work-life-balance.********Visit our online home at Minerva Consulting Inc to learn more about working with us. Contact us at [email protected] Minerva on LinkedIn.Learn more about the host, Sonal Chandler.Learn more about our guest Paul Varnedoe.Listen to Paul's podcasts: ATLcareerjourney.com Paul and Paul Podcast

Minerva Meets is an engaging podcast dedicated to exploring the intersection of business and technology.