PODCAST · education
Modern Storage® Unpacked
by Modern Storage®
Welcome to Modern Storage® Unpacked, the podcast that helps you make space for what matters! Whether you need storage hacks, industry insights, or real-life stories, we’re here to unpack it all.🎙️ What to Expect:✅ Expert tips on maximizing space & organization✅ Behind-the-scenes insights from self-storage pros✅ Expert guests from real estate, business, construction, and beyond✅ Surprising finds, storage fails, and lessons learnedFrom choosing the right unit size to uncovering wild storage stories, we bring you practical advice, expert insights, and a little fun.
Episodes
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Are Discounts Helping or Hurting Your Facility? | Ep. 87 | MODERN STORAGE® Unpacked™
Everyone loves a good deal. But when two storage facilities keep lowering their prices to beat each other — who actually wins? 🤔 In Episode 87 of MODERN STORAGE® Unpacked™, Hannah and Kaylee are unpacking the role of discounts in self-storage and what happens when a promotion quietly becomes…
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Self Storage Hot Takes: Agree or Disagree? 🔥 | Ep. 86 | MODERN STORAGE® Unpacked™
Everyone has a strong opinion about what you should keep. Things get a lot more interesting when it's their own stuff on the line. 🔥 In Episode 86 of MODERN STORAGE® Unpacked™, Hannah and Kaylee are putting self-storage hot takes to the test — and a simple decluttering rule somehow turns into a...
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The Customer Is Always Right… Or Are They? | Ep. 85 | MODERN STORAGE® Unpacked™
The customer wants to be right. You want to be helpful. And sometimes those two things make for a very interesting conversation. 😅 In Episode 85 of MODERN STORAGE® Unpacked™, Hannah and Kaylee are getting into the customer service situations nobody really prepares you for — from "match their…
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The Human Side of Self Storage — Life Transitions & Customer Service | MODERN STORAGE® Unpacked™
Sometimes a storage unit represents a lot more than needing extra space. 💛 This week on MODERN STORAGE® Unpacked™, Hannah sits down with Melissa for one of the most meaningful conversations we've had on this podcast — a real, honest look at the human side of self-storage. People often need…
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Storage Feud: Hannah vs. Kaylee | MODERN STORAGE® Unpacked™
Survey says… things are about to get competitive. 😂 This week on MODERN STORAGE® Unpacked™, we're taking a break from our regularly scheduled storage conversations for the first-ever STORAGE FEUD! Brooke joins the podcast as our guest host while Hannah and Kaylee battle it out to see who knows...
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The Price of Convenience: Are We Paying to Get Our Time Back? | MODERN STORAGE® Unpacked™
How much would you pay to make your life just a little bit easier? Probably more than you think. 😂 In Episode 81 of MODERN STORAGE® Unpacked™, Hannah and Kaylee are talking about The Price of Convenience — and calling themselves out along the way. DoorDash because you don't feel like cooking....
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The Self-Storage Industry Is Changing — Here's What You Need to Know in 2026 | MODERN STORAGE® Unpacked™
The self-storage industry is shifting — and Hannah and Kaylee are breaking it all down. 📦 In this episode of MODERN STORAGE® Unpacked™, we're stepping back from the day to day to talk about the biggest trends shaping self-storage in 2026. What's happening with the market? Why are customers…
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On Location: What Makes Modern Storage® Maumelle Special | MODERN STORAGE® Unpacked™
We're back on location — and this week we're heading to Maumelle. 🎙️📍 Hannah is on site at Modern Storage® Maumelle with Brooke — our Sales Support Coordinator — for a tour of one of our most unique facilities in the Modern Storage® family. And what makes this one stand out? It's not just the...
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We Played Who's Most Likely To… and Things Got Real
We're switching things up this week. 😄 In this episode of MODERN STORAGE® Unpacked™, Hannah and Kaylee are playing Who's Most Likely To — and getting to know each other (and themselves) a little better in the process. Who completely disappears on vacation with zero service and zero regrets? 🏝️...
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First Impressions: The Little Things Customers Never Forget | MODERN STORAGE® Unpacked™
You only get one chance to make a first impression—but that impression might happen before a customer ever walks through your door. This week on Modern Storage® Unpacked, Hannah and Kaylee are talking about the little things that shape a customer's perception of a business. From your website,...
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Brand Building in Self-Storage — Laying the Groundwork for Growth
Anyone can open a storage facility. But building a brand that people actually recognize, trust, and come back to? That takes intention. 📦 In this episode of MODERN STORAGE® Unpacked™, Hannah and Kaylee are exploring what it really takes to build more than just a building — and why the brand work...
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Taking a Look Inside of Our Shackleford Facility | MODERN STORAGE® Unpacked™
This week we're taking the podcast on location! 🎙️ Hannah is on site at our Shackleford Road facility in Little Rock, Arkansas with Tyler — the facility manager — for a full tour of one of our favorite locations. From climate-controlled units that keep your belongings safe from Arkansas heat and...
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Storage Auctions and Everything You Need to Know | MODERN STORAGE® Unpacked™
Storage auctions — you've probably seen the shows, but what actually happens in real life? 🔨 In this episode of MODERN STORAGE® Unpacked™, Hannah and Kaylee are pulling back the curtain on the entire auction process from start to finish. How does a tenant end up at auction in the first place?…
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How to Open Your Own Self-Storage Facility — Everything You Need to Know | MODERN STORAGE® Unpacked™
Have you ever thought about opening your own self-storage facility? 📦 This is the episode you need to hear first. Hannah and Kaylee are walking through every step it takes to go from idea to opening day — city planning, zoning, approvals, design, construction, and what comes after the doors…
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Confessions of a Storage Manager | MODERN STORAGE® Unpacked™
This week we're pulling back the curtain — and Hannah is spilling everything. 🎙️ Kaylee sits down with our very own storage facility manager for a full confession session — from her very first day on the job to how her entire perspective on the industry has shifted over time. Was it what she...
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Fireworks & Storage What You Need To Know | Modern Storage® Unpacked
In this episode, Hannah and Kaylee dive into all things July 4th, including how to properly and safely store fireworks after the holiday. From seasonal organization to protecting your items from heat and damage, we're sharing practical storage tips that can help you stay organized this summer. If...
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What Your Business is Missing! | MODERN STORAGE® Unpacked™
This week, Hannah is connecting with Vince — a storage industry consultant based in Europe — to talk about what self-storage looks like across the pond. Vince shares what he's noticed about Modern Storage®'s amenities and how operators overseas are working to bring similar tenant experiences to...
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The Moving Season Chaos | Viral Fails with MODERN STORAGE® Unpacked™
Okay we have to be honest — we've both had moving moments we're not proud of. 😂 And this week on MODERN STORAGE® Unpacked™ we're reacting to real moving fails and hacks and it got really funny really fast. From absolute packing disasters to genius moves we wish we'd thought of sooner — this...
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How to Make Summer Moving Less Miserable! | MODERN STORAGE® Unpacked™
Moving in the summer is rough — but it doesn't have to be miserable. 🌞 In this episode of MODERN STORAGE® Unpacked™, Hannah and Kaylee are sharing their best tips for making your summer move smoother, less stressful, and a whole lot more manageable. From packing strategies to avoiding the most...
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The Minimalism Myth — Are Facilities Really Suffering?
Is minimalism killing the self-storage industry — or is that just what social media wants you to believe? 🤔 Hannah and Kaylee dig into the minimalism trend and whether it's actually affecting storage facilities, occupancy rates, and the industry as a whole. Because sure, everyone online has…
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The Marketing Secret to Golden Ideas | MODERN STORAGE® Unpacked™
Kaylee is giving it all up this week — the marketing secrets, the golden ideas, and the real strategies behind Modern Storage®'s growth. If you've been wondering what it takes to stand out and actually thrive in the marketing space, this episode is your answer. Tune in, take notes, and get ready…
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MODERN STORAGE® Unpacked™ | Running a BIG Facility and What Every Storage Facility Manager Should Know
In this episode, Hannah sits down with Mike, one of our facility managers, to talk through what it really takes to run a successful self storage facility. From daily operations to customer experience and leadership, Mike shares practical insights on what managers should focus on to keep their...
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MODERN STORAGE® Unpacked™ | What the Best Self-Storage Operators Do
In this episode of MODERN STORAGE® Unpacked™, Kaylee and Hannah break down what the best self storage operators are doing to stand out in today’s market. From operations and customer experience to marketing and team performance, we cover the habits and strategies that can help take your facility…
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MODERN STORAGE® Unpacked™ | Customer Predictions – What Tenants Really Mean
In this episode of MODERN STORAGE® Unpacked™, Kaylee and Hannah break down common phrases tenants use — and what they actually mean in real life. From “I’ll remember where everything is” to skipping labels, we talk through why these habits can lead to frustration later and how a few simple…
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MODERN STORAGE® Unpacked™ | ISS World Expo Vlog – Our Full Experience
In this episode of MODERN STORAGE® Unpacked™, we’re taking you with us to ISS World Expo 2026. This vlog-style episode gives a behind-the-scenes look at our experience — from booth setup and podcast interviews to connecting with operators and vendors across the industry. If you’ve ever wondered...
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MODERN STORAGE® Unpacked™ | ISS World Expo Day 2 – Conversations & Wrap-Up
We’re closing out our ISS World Expo 2026 coverage 🎰📦 In this episode of MODERN STORAGE® Unpacked™, we share Day 2 conversations with Wayde from StoreIT, Melissa from Central States, Hannah from Wilshar Steel, and Erich from Bid13. This episode wraps up our time at ISS, highlighting the people,...
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MODERN STORAGE® Unpacked™ | ISS World Expo Series (Part 1)
We’re bringing ISS World Expo to you 🎰📦 In Part 1 of our ISS series, MODERN STORAGE® Unpacked™ features conversations with Storable, K.I.S.S., On The Move, and Matthews Real Estate Investment Services. We discuss what’s trending in the self storage industry, how technology is evolving, and what...
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Modern Storage® Unpacked | What If Self Storage Didn’t Exist?
What if self storage didn’t exist? In this episode of Modern Storage® Unpacked, Kaylee and Hannah unpack how much harder everyday situations like home renovations, military moves, and major life transitions would be without storage units. It’s a thoughtful look at the importance of storage...
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Modern Storage® Unpacked | Moving Season: Using Storage to Find the Calm in all the Chaos
Moving soon? You’re not alone — and you don’t have to figure it out the hard way. In this week’s episode of Modern Storage® Unpacked, Kaylee and Hannah walk through what you should know as moving season ramps up, especially if you’re planning a move in the next month or two. They share practical...
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ISS World Expo Preview | Modern Storage® at Inside Self Storage 2026
In this episode of Modern Storage® Unpacked, we’re previewing one of the biggest events in our industry — the ISS World Expo in Las Vegas. Taking place April 8th–9th, ISS (Inside Self Storage) brings together operators, vendors, and industry professionals from across the country to network…
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Overcoming Objections: Hannah’s Top Tips for Making the Sale
In this episode of Modern Storage® Unpacked, Hannah dives into one of the most important skills in self storage sales — handling objections. We talk about common concerns tenants raise, how to respond effectively over the phone or in person, and how to turn objections into opportunities to build...
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Spring Facility Reset: Preparing Your Facility for Busy Spring Traffic
Spring is one of the busiest seasons in self storage, which means preparation now can make a big difference in how smoothly your facility handles increased demand. In this episode of Modern Storage® Unpacked, Hannah and Kaylee discuss how owners, operators, and facility managers can reset their...
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Modern Storage® Hot Springs | Former Skating Rink Turned Storage Facility
In this episode of Modern Storage® Unpacked, Hannah and Mike discuss the full transformation of our Hot Springs location — converting a former skating rink into a technology-forward self storage facility. Designed for operators and vendors, this conversation explores: • The feasibility of…
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Military Families & Storage When Duty Calls
This week on Modern Storage® Unpacked, Kaylee and Hannah talk about the important role self storage can play for military families navigating PCS moves, deployments, and changing assignments. We discuss why flexible, month-to-month storage options are especially helpful during uncertain timelines...
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An Insider Guide to Storage Auctions with Modern Storage® Unpacked
In this episode of Modern Storage® Unpacked, Hannah and Kaylee react to Harrison Nevel’s video I Risked $2871 on an Abandoned Storage Unit... and share what storage auctions look like from the other side — the facility side. We walk through how a unit ends up at auction, how online bidding works,...
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Fall in Love with Storage 💕 | Storage Love Stories
February is the month of love, and at Modern Storage, we see love show up in some pretty unexpected places—like inside storage units. In this Valentine’s Day episode of Modern Storage Unpacked, Hannah and Kaylee share Storage Love Stories: The Unexpected Things People Keep. From engagement rings...
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Behind the Storage Vendor Industry with Central States
This week on Modern Storage® Unpacked, we sit down with a representative from Central States, a leading 100% employee‑owned manufacturer serving the self‑storage industry. 🎙️ Central States makes metal building components and now offers specialized roll‑up doors and hallway systems designed...
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Storage Cleanout Challenge | Stress Free Storage Solutions for 2026
Ready to clear the clutter without the stress? In this episode of Modern Storage® Unpacked, Hannah and Kaylee launch the Storage Cleanout Challenge, sharing practical, stress-free storage solutions to help you stay organized in 2026. They break down realistic cleanout strategies, why progress...
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2026 Self Storage Operational Insights |Modern Storage® Unpacked
In this episode of Modern Storage® Unpacked, Hannah and Kaylee share their top self-storage operational insights for 2026, focusing on how the right technology and marketing strategies can elevate your business. If you’re thinking about acquiring a facility, launching a new self-storage…
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Modern Storage® Unpacked | Holiday Decor Breakdown with Shelly | Storage Dos & Don’ts
The holidays are wrapped up, but your decorations still need a plan! 🎄 In this episode of Modern Storage® Unpacked, Kaylee and Hannah are joined by Shelly from Festive Cheer as she helps take down the Christmas tree and shares her best tips for storing holiday décor. From ribbon and bows to...
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Modern Storage® Riverdale Is Here
The build is complete — now it’s time to meet the manager. In this episode of Modern Storage® Unpacked, Hannah and Kaylee introduce Dalton, the newest manager at our brand-new Riverdale location in Little Rock, Arkansas. After documenting the construction process with Les, we shift gears to...
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End of Year Clean-Out | Modern Storage® Unpacked
New year, clean slate! ✨ In this episode of Modern Storage® Unpacked, Hannah and Kaylee tackle the End of Year Clean-Out—from packing up Christmas decorations to making tough calls on what stays, what gets stored, and what needs to go. We cover: • Holiday décor decisions you’ll thank yourself for...
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Ghost of Christmas Clutter | Past, Present and Future Christmas Organization
🎄👻 Ghost of Christmas Clutter – This week on Modern Storage® Unpacked, Hannah and Kaylee talk holiday decorations through the years and how to avoid clutter this season! From upside-down trees to décor that sparks joy, they share practical tips for storing and organizing your Christmas items so...
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Seasonal Superstitions | Winter Time Storage Myths
Is it a storage fact…or just a seasonal superstition? ☃ On this episode of Modern Storage® Unpacked, Hannah and Kaylee break down common seasonal storage myths and reveal the truth behind what really happens to your belongings during hot summers and cold winters. From pests and frozen bugs to…
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Things We Wish Tenants Knew — Modern Storage® Unpacked
This week, Kaylee and Hannah share the inside scoop on the most common storage mistakes and the must-know tips that help tenants get the best experience possible. From forgotten locks to overlooked essentials, the duo breaks down everything they wish tenants knew — and how these simple insights…
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Modern Storage® Unpacked: Modern Storage® in the Making Part 2
This week on Modern Storage® Unpacked, we’re diving back into the build of our newest Modern Storage® location with Part 2 of Modern Storage in the Making. Hannah meets again with Les for a detailed progress update on the construction, planning, and development work happening behind the scenes....
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Making Room for Turkey | Get Ahead of the Thanksgiving Chaos
Hannah and Kaylee are diving into Thanksgiving mode! From nostalgic traditions to the stress of hosting, this episode breaks down how to prepare your home—and your sanity—for holiday guests. They also share why a month-to-month storage unit can be a total game-changer when you need extra space…
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Black Friday: By the Numbers | Storage Hacks for the Holiday Rush
Black Friday in 2025 hits very differently — and we’re talking about ALL of it. In this episode of Modern Storage® Unpacked, Kaylee and Hannah break down how the biggest shopping day of the year has changed, the good deals, the “is this even a sale?” deals, and which trends are here to stay. And…
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Self Storage Industry | Where is it Headed?
The self storage industry is changing — are you keeping up? 🤔 In this week’s episode of Modern Storage® Unpacked, Hannah and Kaylee dive into the future of self storage and what today’s tenants really expect. From seamless online rentals and payments to the importance of a strong website, we’re...
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The Holiday Decorator's Playbook with Shelley from Festive Cheer
It’s beginning to look a lot like Christmas! 🎄 This week on Modern Storage® Unpacked, Hannah is joined by Shelly from Festive Cheer, who brings her holiday decorating expertise to the studio! From tree-trimming tips to creative storage hacks for your seasonal decor, Shelly shares all the secrets...
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ABOUT THIS SHOW
Welcome to Modern Storage® Unpacked, the podcast that helps you make space for what matters! Whether you need storage hacks, industry insights, or real-life stories, we’re here to unpack it all.🎙️ What to Expect:✅ Expert tips on maximizing space & organization✅ Behind-the-scenes insights from self-storage pros✅ Expert guests from real estate, business, construction, and beyond✅ Surprising finds, storage fails, and lessons learnedFrom choosing the right unit size to uncovering wild storage stories, we bring you practical advice, expert insights, and a little fun.
HOSTED BY
Modern Storage®
CATEGORIES
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Frequently Asked Questions
How many episodes does Modern Storage® Unpacked have?
Modern Storage® Unpacked currently has 86 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is Modern Storage® Unpacked about?
Welcome to Modern Storage® Unpacked, the podcast that helps you make space for what matters! Whether you need storage hacks, industry insights, or real-life stories, we’re here to unpack it all.🎙️ What to Expect:✅ Expert tips on maximizing space & organization✅ Behind-the-scenes insights from...
How often does Modern Storage® Unpacked release new episodes?
Modern Storage® Unpacked has 86 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to Modern Storage® Unpacked?
You can listen to Modern Storage® Unpacked on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts Modern Storage® Unpacked?
Modern Storage® Unpacked is created and hosted by Modern Storage®.
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