PODCAST · business
Modrn Business
by Modrn Business Podcast
Co-hosted by the dynamic duo Ryan Hicks & Zack Fishman, Modrn Business is an award-winning, interview-style podcast that spotlights franchising's brightest executives. Follow along each week as we uncover franchising's top technology trends, the hottest franchise industries to invest in, ways to improve your own franchise business and how to potentially become a franchisee.
Episodes
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Springboard 2025 Keynote Preview with Adam Contos, Partner of Area 15 Ventures
In this episode, Zack chats with Adam Contos, Partner of Area 15 Ventures and former CEO of RE/MAX on theory of everything. Between his background, his business philosophies, his perspective on the real estate market, his investment thesis at Area 15 Ventures and what he has learned from his...
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Behind The Numbers: A Q1 2025 Temperature Check With FranData
In this MB episode, Zack checks in with franchising’s resident brainiacs, Edith Wiseman and Alicia Miller from FranData. We discuss how the perception of resales are changing, standardizing credit fund scoring to decrease risk for franchisees, how franchisors are using technology to become more...
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Building Enterprise Value Through Operations with Ali McElroy
In this episode, Zack chats with Kaleidoscope Growth Advisors’ Ali McElroy about all things operations. We discuss pitfalls in growing a brand early, her recommended first hire for a young franchisor, the industries she believes give highest likelihood of “sustainable growth” and her methodology…
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Franchise Trends and Headlines - April 2025: with Ryan Hicks & Zack Fishman
In this episode Zack Fishman and Ryan Hicks break down a list of their top thoughts and six topics here in the month of April: 1) The Top Learnings From UnConference: Game-Changing Insights on Value Creation & Growth. Featuring David Barr (Franchise Investor, Chairman of PMTD Restaurants, and...
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Franchise Trends & Headlines: February 2025 (PLUS IFA Convention Recap)
Join Ryan Hicks and Zack Fishman as they host Jamie Adams, Chief Revenue Officer of Scorpion, and Ryan Combe, Managing Partner of Cornerstone Franchise Partners. In this episode we dive into the latest chatter from the IFA convention and share behind‑the‑scenes insights on franchising trends,...
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On The Bleeding Edge: A Look Back & Forward At Franchising's Early-Stage Brands with Brian Luciani, SMB Advisors
In this Modrn Business episode, Zack chats with one of franchising’s foremost experts on early-stage franchisors, Brian Luciani of SMB Franchise Advisors & Stadium Ventures. We talk about venture capital’s increased prominence with franchisors, start-up category trends from 2024, what we’ll be...
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How This FranDev Technology Has Disrupted The Way Franchisors Use Meta
In this MB conversation, Ryan hosts the co-founders of Sales Chatz, a franchise development advertising technology that has disrupted the way franchisors use Meta advertising to attract franchise candidates.
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The Secret Sauce On Building A Brand MUMBOs Can't Resist With Dan Rowe, CEO & Founder of Fransmart
In this episode, Zack sits down with CEO & Founder of Fransmart, Dan Rowe, to talk all things franchise sales. We get into his humble beginnings, what industries within franchising he has historically gravitated to, his opinions on how to build enterprise value through franchise sales, his…
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2024 Reflections and 2025 Trends in Franchising
In this episode, Ryan Hicks and Zack Fishman bring on guests Jamie Adams, (Chief Revenue Officer of Scorpion) and Ryan Combe (Managing Partner of Cornerstone Franchise Partners) to reflect on key winners and trends in the franchise landscape in 2024, and make predictions for 2025. We also explore...
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Home Service, Franchise Tech & PE with Serviceminder
In MB’s first episode of 2025, Zack is joined by Serviceminder’s new CEO, Berkley Simmons and their Founder & CTO, John Keene, to talk all things PE within home service. We discuss how technology plays a role in reaching your next stage of growth, predictions for how franchise technology will…
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Hagan Kappler, CEO & Founder of Daisy
In this episode, Zack explores the new industry of smart home automation with the franchisor to market, Daisy CEO & Founder, Hagan Kappler. We discuss her decision to go the venture capital route, her “grow by acquisition” strategy, her plans for starting franchise development and the future of…
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Supplier Wire 042: Gary Liskovich, Founder & CEO of Harmonyze
In the Modrn Business episode Ran chats with Gary Liskovich, Founder & CEO of Harmonyze.
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Joe Tota, CEO & Founder of Tapville
In this episode, Zack chats with a local IL franchisor, Joe Tota, CEO & Founder of Tapville, about one of his favorite categories within franchising, bars. We talk through their differentiators, their model innovations, their ideal customer profile, the types of franchisees they attract, where…
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A Check-In With One Of Franchising's Hottest Brands, Scenthound
In this episode, Zack revisits one of his favorite categories within franchising, pet services, to talk with Scenthound Co-Founders Tim & Jessica Vogel. We get an update on the brand’s progress since my last conversation with Tim, get into the inner-workings of the brand positioning with Jessica,...
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Jeff Drake & Jimmy McFeeters of Protein Bar & Kitchen
After 1 year, a lot has changed for Protein Bar & Kitchen. Several new franchisees in the pipeline, non-traditional locations sprouting up across the country and suburban locations humming. What is inside this first-time franchisor rapid rise? Tune into this episode to hear from the sources, CEO...
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Charles Bonfiglio, Founder and CEO of Tint World
In this episode, Zack chats with the founder of the automotive franchise space’s most exciting brand, Tint World. We delve deep into his meteoric rise, how his heritage of a multi-unit franchisee has helped his growth with fellow MUMBOs, how technology has played a role, why automotive…
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Supplier Wire 041: John Keene, CEO of Serviceminder
Modrn Business welcomes franchise technologist and CEO of Serviceminder, John Keene, onto the show discuss all facets of the franchise technology world. Between PE in franchising, AI, point solutions vs. all-in-one and everything in between, this episode covers all of the major topics franchise...
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Supplier Wire 040: Kyle McEuen, SVP of ProfitKeeper
In this Supplier Wire Series episode of Modrn Business Podcast, Ryan Hicks chats with Kyle McEuen, SVP of ProfitKeeper. ProfitKeeper is the ultimate franchise analytics platform that empowers every franchisor and franchisee to achieve more. Ryan & Kyle discuss how ProfitKeeper turns financial and...
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The “Express” Route to Franchise Success with Stephen Shields
The Incredible Story of Stephen Shields: The multi-unit Express Employment Professionals Franchisee put everything on the line at 26 years old. He moved to Joplin MO (where he knew nobody) and built the American Dream. Listen to this episode to hear his playbook. Share it with someone you know!...
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Why This Lawyer Wanted To Bring Her Vietnamese Heritage To Franchising With Bun Mee
In this episode, Zack hops on with Bun Mee’s CEO & Founder, Denise Tran. We discuss her founding story, how she went about educating consumers on Vietnamese cuisine, where she believes her best opportunities for growth are, where she sees the brand in 3-5 years and how she’s creating…
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MB Industry Trends: Exploring Eatertainment with Franchise Times Editor-In-Chief, Laura Michaels
In this episode, Zack dives into all things “eatertainment” with one of franchising’s foremost investigate journalists, Laura Michaels, Editor-In-Chief of Franchise Times. We discuss the industry’s viability, which modulars will emerge, the international influences of the category, the types of...
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Back To School: Inside The Immigrant-To-CEO Story of Hao Lam, CEO & Co-Founder of Best In Class
In this episode, Zack chats with the CEO & Founder of Best In Class, Hao Lam, to learn the inside scoop on his founding story, how they use AI in their business to educate children, their ideal franchisee profile and how they measure up to their competitors.
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MB Industry Trends: 2024 Marketing Trends With Diane Phibbs, EVP & CCO of Franchise Update
In this episode, Zack catches up Franchise Update Media’s EVP & Chief Content Officer, Diane Phibbs. We dive deep into all things franchise marketing and franchise development; covering trends that have evolved the space for better (and for worse). Additionally, we get into how to take the data…
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MB Industry Trends: Summer 2024 F&B State of the Union With Cherryh Cansler Of Fast Casual Magazine
In this MB episode, Zack dives into a vast array of topics with the Queen of Fast Casual (also the Editor of Fast Casual Magazine), Cherryh Cansler. We discuss technology within F&B, trends with sweets/treats, the rise (and fall) of different food trends and all about the events Fast Casual puts…
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Children's Music Education's Place In Franchising's Burgeoning PE Market With Bach To Rock
In this episode, Zack discusses the role Bach To Rock, America's 2nd largest music education brand for children, plays in the massive influx of capital going into children's services today. We get into Bach To Rock's typical franchisee, why the market is so hot currently, the role children's...
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MB Industry Trends: Inside The World Of Private Equity With Alicia Miller
In this episode, Zack dives into the world of private equity with one of franchising’s biggest experts, Alicia Miller of Emergent Growth Advisors. We discuss her most recent book, Private Equity In Franchising, along with many of the concepts within that she explores. If you’re looking to learn...
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Paul Rocchio & Tom Portesy On All Things IFA
In this Modrn Business episode Ryan speaks with the Chair of the Supplier Advisory Forum, Thomas Portesy and the VP of Development, Paul Rocchio on all things IFA.
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Jenny Young, CEO & Founder of Brooklyn Robot Foundry
Children’s education is an inflection point. America’s children are falling behind in reading, math and science like never before! In this episode, Zack chats with CEO & Founder of Brooklyn Robot Foundry, Jenny Young, about the role they’re playing in trying to combat this issue. By teaching kids...
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Ryan Parsons, CEO of Evive Brands
In this Modrn Business episode, Ryan chats with the CEO of Evive Brands, Ryan Parsons. Evive is a Riverside Platform company consisting of: Assisted Living Locators, Executive Home Care, Graysons, and The Brothers That Just Do Gutters. Formerly, Ryan Co FoundedThe Brothers That Just Do Gutters…
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Lots To Bark About: How K9 Resorts Plans To Become The Ritz Carlton Of Pet Hotels
In this episode of Modrn Business, Zack chats with Co-Founder of K9 Resorts, Jason Parker, on all things pet services. We get into their differentiators vs others in the pet hospitality space, their recent $10M investment for a current franchisee, why the pet services industry has PE so…
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Bron Launsby, CEO & Founder of Slick City
In this episode, Zack “slides” into the family entertainment center space with Bron Launsby of Slick City. Why is PE so interested in this space? What made this former franchisee become a franchisor? Why slides? We answer this and more in this interview!
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Supplier Wire 039: How to Create Sales-Driven Email Outreach to Drive Revenue with SalesDesk
In this Supplier Wire Series episode of Modrn Business Podcast, Ryan Hicks chats with Morgan Smith, President of SalesDesk. SalesDesk provides lead generation for franchise development and commercial lead generation for franchisees. Ryan & Morgan discuss how SalesDesk drives success for franchise...
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MB Industry Trends: Restaurant M&A with Danny Klein of FSR & QSR Magazine
In this Modrn Business episode, Zack sits down with QSR & FSR’s Editorial Director, Danny Klein, to talk about all things restaurant M&A so far in 2024. We go through the deals that surprised us, the deals we loved, the reasons behind some of these bankruptcies and the rumors we’re seeing in the...
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MB Industry Trends: Franchising's Growing Health/Wellness Space with REP'M Group
In this episode, Zack chats with REP'M Group Co-Founders Rob Cambruzzi and Nick Sheehan about the trends within franchising's health, wellness & beauty space. What's makes a brand grow? What prohibits one from taking off? What is PE looking for? All is that is covered here!
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Supplier Wire 038: Using Affordable Offshore Talent to Scale Your Franchise
In this Supplier Wire Series episode of Modrn Business Podcast, Ryan Hicks chats with Brad Stevens, Founder & CEO of Outsource Access. Outsource Access helps franchisors and franchisees redefine how they scale with highly talented, affordable talent from the Philippines to drive revenue &...
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Avanti Body with CEO Terri Simpson & President Andrea Dobkin
In this episode, Zack opens up the Modrn Business audience to the world of “red light therapy” with CEO & Founder, Terri Simpson and President, Andrea Dobkin, of Avanti Body. We discuss the founding story, the viability of red light therapy, how they educate their customers/franchisees/land lords...
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Supplier Wire 037: How to Scale Your Franchise with Lizzy Young of DevHub
In this Supplier Wire Series episode of Modrn Business Podcast, FSN VP of Business Development Jake Fishman chats with Lizzy Young, Director of Franchise Engagement for DevHub. DevHub is a CMS truly built for franchises - where you can scale and integrate freely with the support you need, when…
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Paul Flick, Founder of Premium Service Brands
In this MB episode, Zack chats with Paul Flick, founder of one of the original home service platforms, Premium Service Brands. We discuss the secret behind his shared service model, how he’s adding revenue streams for his franchisees, his investment thesis, how they’re taking advantage of the...
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Supplier Wire 036: Driving Franchisee Reviews & Revenue with Oscar Wimshurst of NiceJob
In this Supplier Wire Series episode of Modrn Business Podcast, FSN VP of Business Development Jake Fishman chats with Oscar Wimshurst, Senior Partnerships Manager of NiceJob. NiceJob is a Reputation Marketing platform helping franchisees get 4x the reviews and 2x the sales. Jake & Oscar discuss...
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Millennial Monthly 033: Jamie Krasnov, CEO of Apex Leadership
In this MB episode, Zack returns to the children’s service space, this time with Jamie Krasnov, CEO of Apex Leadership. We discuss the viability of the children’s service space as a whole, where Apex plays a role in its success, the massive addressable market for school fundraising, their ideal...
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Inside The Mind of A Brand President: Paul Ebert
In this special Modrn Business episode series "Inside the Mind of a Brand President" Zack speaks with Paul Ebert, President of HFC's Aussie Pet Mobile and Two Maids.
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Kris Stuart, COO of Bloomin’ Blinds
Zack welcomes back Bloomin’ Blinds to the show, this time with COO Kris Stuart! We dive deep into the “build” vs “buy” technology stack discussion, how they’ve implemented AI in the brand, why Bloomin’ Blinds is a viable investment today and updates on the brand since they last were on MB in 2020.
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MB Industry Trends: Robin Gagnon, CEO & Co-Founder of We Sell Restaurants
In this Modrn Business episode, Zack chats with restaurant aficionado Robin Gagnon (CEO & Co-Founder, We Sell Restaurants) to discuss all things F&B. We dive into trends we’re seeing in the QSR, FSR, Fast Casual & LSR spaces, how macroeconomic pressures are playing a role in what MUOs are...
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Millennial Monthly 032: Devan Kline, Visionary Co-Founder of Burn Boot Camp
In this episode, Zack gets inside the mind of Burn Boot Camp’s Visionary Co-Founder, Devan Kline. We discuss his humble beginnings, how his athletic career translated to a successful franchisor, how Devan and his Co-Founder, CEO (and wife), Morgan, conquer franchising together and his opinions on...
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Supplier Wire 035: Keith Gerson, Founder of Gerson Advisory Services
In this episode Ryan chats with franchise veteran Keith Gerson.
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Randy Hetrick, CEO & Founder of OutFit
n this episode, Zack chats with the CEO & Founder of franchising’s first “mobile group fitness” concept, OutFit’s Randy Hetrick. Being the Founder of TRX (based on his multiple decades as a Navy Seal), Randy and I discussed his ideal franchisee, the founding story, his growth strategy, why this...
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Supplier Wire 034: Using Artificial Intelligence to Amplify Franchisee Support with EZee Assist
In this Supplier Wire Series episode of Modrn Business Podcast, Ryan Hicks chats with Raphael Rajan & Shray Mehra, Co-Founders of EZee Assist. EZee Assist is a platform that amplifies support and strengthens franchise relationships, by using AI to provide around-the-clock support to franchise...
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MB Industry Trends: Matt Haller, President & CEO of International Franchise Association
This is a must listen for those in franchising. Matt Haller gives the State of The Union for Franchising, we double click on the upcoming IFA Convention, we discuss Matt's top tips for getting the most out convention and IFA membership, we discuss the subject of what responsible franchising means...
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Supplier Wire 033: Centralizing Your Marketing Supply Chain with Dan Broudy, CEO of Clayton Kendall
In this Supplier Wire Series episode of Modrn Business Podcast, Ryan Hicks chats with Dan Broudy, CEO of Clayton Kendall. Clayton Kendall's marketing supply chain program helps franchise communities and multi-location businesses scale rapidly, save money, and better manage their promotional...
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Supplier Wire 032: How to Plan Your Franchise Development with Romain Dudek of Smappen
In this Supplier Wire Series episode of Modrn Business Podcast, Ryan Hicks chats with Romain Dudek, U.S. Business Developer of Smappen. Smappen is the quickest and easiest territory mapping software you’ve ever had. Their all-in-one online platform helps you choose the best location by providing...
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ABOUT THIS SHOW
Co-hosted by the dynamic duo Ryan Hicks & Zack Fishman, Modrn Business is an award-winning, interview-style podcast that spotlights franchising's brightest executives. Follow along each week as we uncover franchising's top technology trends, the hottest franchise industries to invest in, ways to improve your own franchise business and how to potentially become a franchisee.
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Modrn Business Podcast
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