PODCAST · business
Multifamily Elevated
by Suzanne Hopson
We dig into the "How" and the "Who" of Elevated Operations. From Centralization, Tech Stack, Leadership, Development, Acquisitions, Operations, Marketing, Facilities, CX and everything in between, we dig into the do's and don'ts of running and growing a successful multifamily business.
Episodes
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030 - Keeping it Real with Nick Gonzalez!
In this episode, Nick Gonzalez https://www.linkedin.com/in/nick-gonzalez-/ shares his extensive experience in commercial real estate, leadership lessons, market insights, and the importance of relationships and integrity in business. Chapters 00:00 Introduction to Nick Gonzalez 02:49 The…
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029 - David Holland - What's Up?
In this episode of Multifamily Elevated, host Suzanne Hopson welcomes back David Holland https://www.linkedin.com/in/david-holland-cpm/ , a sales account manager at Belfour Property Restoration. They discuss David's diverse background in property management and technology, emphasizing the...
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027 - Kevin - Weishaar-Partners Magic Episode
In this conversation, Kevin Weishaar emphasizes the significance of understanding team dynamics and fostering effective communication within the workplace. He discusses how motivation and positive interactions among team members can lead to better execution of tasks and overall success. 00:00...
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026 – Beyond Just PetScreening with CEO John Bradford
In this episode of Multifamily Elevated, John Bradford, CEO of Pet Screening, discusses the intersection of pet policies and fair housing. He shares his journey from property manager to entrepreneur, emphasizing the importance of creating a pet-friendly culture in housing. The conversation…
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The Evolution of Maintenance in Property Management
In this episode of Multifamily Elevated, Suzanne Hopson interviews Sean Landsberg, co-founder and CEO of AppWork, who shares his journey in the property management industry and the importance of maintenance technology. They discuss the challenges faced in maintenance operations, the need for...
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Budget Season No More: Collaborative Forecasting in Multifamily with Krista Wilson
In this conversation, Suzanne Hopson and Krista Wilson delve into the complexities of budgeting in the multifamily industry. They discuss the challenges faced by property managers, the importance of accurate forecasting, and the role of technology in simplifying the budgeting process. Krista…
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Love Wins with Anissa Faus
In this episode, Suzanne Hopson interviews Anissa Fauss, who shares her journey of resilience after the unexpected loss of her husband. Anissa discusses the importance of authenticity in leadership, the balance between science and soul, and the need for presence to combat burnout. She emphasizes...
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23 - Leadership Today - Trainer, Mentor, Coach?
In this episode of Multifamily Elevated, host Suzanne Hopson speaks with Booker Farrier, founder of Coaching by the Book, about the evolving landscape of executive coaching and leadership development. They discuss Booker's journey from corporate executive to coach, the importance of understanding...
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22 - Messy Metrics or Crushing KPI's?
In this episode of Multifamily Elevated, host Suzanne Hopson and guest Shelly Steitz delve into the complexities of Key Performance Indicators (KPIs) in multifamily marketing. They discuss the challenges of messy data, the importance of understanding the full customer journey, and the pitfalls of...
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021 - Choosing the RIGHT KPI's with Lauren Dewey
Data is everywhere in today’s multifamily landscape—but how do you know which numbers truly matter? In this episode of Multifamily Elevated, host Suzanne Hopson is joined by Lauren Dewey to explore the power of Key Performance Indicators (KPIs) in driving growth, improving resident experience…
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20 - Sales Xceleration with Bob Besse
Sales isn’t just about charisma and closing deals—it’s about strategy, structure, and synergy across your business. In this enlightening episode of Multifamily Elevated, host Suzanne Hopson sits down with Bob Besse https://www.linkedin.com/in/bobbesse1/, a seasoned fractional VP of Sales, to…
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019 - Powering the Future: EV Charging in Multifamily with Jeremy Cohen of SWTCH Energy
As electric vehicles become more mainstream, multifamily housing operators face a new challenge—how to integrate EV charging solutions seamlessly and sustainably. In this forward-looking episode of Multifamily Elevated, host Suzanne Hopson speaks with Jeremy Cohen, Director of Real Estate...
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018 - Rethinking Renter Qualification with Jess Tierney of VeryFast - Podcast Palooza– Apartmentalize 2025
How can property managers protect their communities without slowing down the leasing process? In this episode of Multifamily Elevated, host Suzanne Hopson welcomes Jess Tierney from VeryFast, a company revolutionizing fraud verification and income qualification in multifamily housing. As the…
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017 - Leadership and What We Do - with Pam Pederson
What does storytelling have to do with effective leadership? And how can AI become your best thought partner instead of your biggest threat? In this eye-opening episode of Multifamily Elevated, host Suzanne Hopson sits down with multifamily powerhouse Pamela Pederson...
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016- Reframing Multifamily Success with Jessica Fern-Kirkland
What if the key to elevating your multifamily business wasn’t just found in data, systems, or structures—but in your people? In this insightful episode, Suzanne Hopson sits down with multifamily veteran Jessica Fern-Kirkland https://www.linkedin.com/in/jessicafernkirkland/ , whose 17 years of...
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015 - Deeper Dive on PROCESS
In the fast-paced world of multifamily real estate, there’s one powerful tool that often gets overlooked—process. In this episode, Suzanne Hopson brings attention to one of the most misunderstood and under-leveraged disciplines in the business, unpacking how well-designed processes can become the...
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014 -Thinking Outside The Multifamily "Box" with Robert Seldin
What happens when a real estate visionary takes a bold leap into one of the most underutilized assets in today's market—empty office buildings? In this episode of Multifamily Elevated, Suzanne Hopson is joined by Robert Seldin, Managing Principal of Madison Highland, to explore the fascinating…
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013 - Ronald Gone Rogue
What happens when cutting-edge technology collides with one of the most people-centric industries out there? In this insightful episode of Multifamily Elevated, host Suzanne Hopson sits down with Ronald Harrington https://www.linkedin.com/in/ronaldharrington/ to unpack how artificial intelligence...
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012 - Networking vs. Connecting - Steve Wunch, Master of Both!
In today’s episode, we dive into the heartbeat of the multifamily industry — human connection. Host Suzanne Hopson sits down with Steve Wunch https://www.linkedin.com/in/stevewunch1/ , a dynamic voice in multifamily sales, leasing, and leadership. With a career built on relationships and...
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011 - The Power of Mentorship & Authentic Leadership in Multifamily with Kelley Brine
What makes a great leader in the multifamily industry? In this episode of Multifamily Elevated, host Suzanne Hopson sits down with Kelley Brine https://www.linkedin.com/in/kelley-brine-37a4525/ , president of Rose Valley Management https://www.rosevalleymanagement.com/ , to uncover the key…
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010 - Navigating Multifamily Real Estate: Insights from Marc A. Hershberg
What does it take to build a thriving career in multifamily real estate? In this episode of Multifamily Elevated, host Suzanne Hopson sits down with Marc A. Hershberg https://www.linkedin.com/in/marchershberg/ to explore the entrepreneurial mindset that fuels success in real estate. From the…
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009 - The Power of Niche Marketing in the Multifamily Industry with Dave Holland
🎯 Is Your Sales Strategy Focused Enough to Win? In a world flooded with sales tactics, what separates success from struggle? Suzanne Hopson and David Holland https://www.linkedin.com/in/dave-holland-cpm/ reveal why niche marketing is the game-changer in the multifamily industry. From leveraging...
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008 - How Connected Analytics is Transforming Multifamily Operations with Donald Davidoff
Data is everywhere, but are you using it to its full potential? In this episode of Multifamily Elevated, host Suzanne Hopson sits down with Donald Davidoff https://www.linkedin.com/in/donald-davidoff-7b81534/ co-founder of Reva https://www.getreba.com/en/, to explore how connected analytics is...
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007 - From Maintenance Worker to Property Management Leader with Oscar Rodriguez
Success isn’t just about where you start—it’s about the journey you take. In this inspiring episode of the Multifamily Elevated Podcast, host Suzanne Hopson sits down with Oscar Rodriguez Aguila https://www.linkedin.com/in/oscar-rodriguez-aguila-cpm%C2%AE-778b2ba8/ to discuss his incredible rise...
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006 - From Pastor to Property Management: Rick Ellis on Sales, Leadership, and Hiring Right
What does it take to thrive in property management and sales? In this episode of the Multifamily Elevated Podcast, host Suzanne Hopson sits down with industry veteran Rick Ellishttps://www.linkedin.com/in/rickellis2/ to discuss his unconventional journey from pastoring to becoming a leader in...
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005 - RPRS: Right People, Right Seat
Hiring the right people isn’t just about filling a position—it’s about finding the perfect fit for long-term success. In this episode of the Multifamily Elevated Podcast, host Suzanne Hopson sits down with recruitment expert Kelsi Cory https://www.linkedin.com/in/kelsi-cory-9a96968b/ to discuss…
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004 - Bring on the Road Rash with Susan Goebel
What does it take to turn setbacks into stepping stones? In this episode of the Multifamily Elevated Podcast, Suzanne Hopson is joined by Susan Goebel https://www.linkedin.com/in/susangoebel/ to unpack the concept of “road rash” in entrepreneurship. Drawing from her transition from the...
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003 - Vision & Culture: Building Strong Organizations with Jacklyn Arnest
What does it take to build a thriving organization with a clear vision and a strong culture? In this insightful episode of the Multifamily Elevated Podcast, Suzanne Hopson is joined by leadership expert Jacklyn Arnest https://www.linkedin.com/in/jarnest/ to explore the foundational elements that...
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002 - Unlocking Leadership Potential: Frameworks, Learning Mentality, and Business Operating Systems with Scott Abott
What’s the secret to transforming a good company into a great one? It’s not just about technology or talent—it’s about frameworks and mindset. In this insightful episode, Suzanne Hopson sits down with leadership expert Scott Abbott to explore the transformative power of business operating systems...
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001 - Welcome to Multifamily Elevated Podcast
In this premiere episode of the Multifamily Elevated Podcast, host Suzanne Hopson lays the foundation for an insightful and transformative journey into the multifamily industry. With over three decades of experience, Suzanne opens up about her personal path, revealing how mentorship, culture, and...
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ABOUT THIS SHOW
We dig into the "How" and the "Who" of Elevated Operations. From Centralization, Tech Stack, Leadership, Development, Acquisitions, Operations, Marketing, Facilities, CX and everything in between, we dig into the do's and don'ts of running and growing a successful multifamily business.
HOSTED BY
Suzanne Hopson
CATEGORIES
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