PODCAST · government
NCSEA On Location
by NCSEA
Interviews and discussions with Human Services professionals and other stakeholders. Recorded on location and meetings and events around the world. All the music contained in the podcast is used by permission and is written and performed by Joe Mamlin.
Episodes
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Inside the Command Center: The Unseen Magic Behind NCSEA Conferences
Step behind the scenes of NCSEA conferences in this episode of NCSEA On Location, hosted by Tim Lightner (Courtland Consulting). Interim Executive Director Beth Knight and Professional Development and Communications Manager Brianna Nesbitt reveal the high-stakes, behind-the-scenes world of the...
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More Than Support: Unique Approaches to Tribal Child Support
On this week’s episode, Scott Eder (Courtland Consulting) sits down with Awendela Williams of the Penobscot Nation Child Support Agency to discuss the important role tribal child support programs play in serving families and strengthening communities. The conversation explores what makes tribal...
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Whole Family Support: Why Father Engagement Benefits Every Child
On this episode of On Location, Scott Eder (Courtland Consulting) hosts Dr. Alan-Michael Graves (Senior Director of Teaching and Capacity Building with the Good Plus Foundation). Hear insights from Dr. Graves, where the discussion emphasizes training social service and child support personnel to...
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Classrooms, Kids, and Care: The 2026 NCSEA Innovation and Collaboration Award
What does Pete the Cat (the children’s book) and the child support program have in common? Quite a lot! On today’s edition of On Location, join Pat O’Donnell of YoungWilliams as she hosts a discussion with Stanislaus County Child Support Services Director Marissa de Almeida, Executive Operational...
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Voices of Vision: Expanding Tribal Child Support Nationwide
Welcome back to another edition of NCSEA On Location, recorded live with hosts and guests spanning from New York to Alaska! In this episode, host Tim Lightner (Courtland Consulting) sits down with Bill Woods, President of the National Tribal Child Support Association as well as staff attorney for...
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Connecting Families, Building Community: Meet the NCSEA 2026 Program Awareness Awardee
In this episode of On Location, join Pat O’Donnell of YoungWilliams and Brandi Gallebo of Franklin County (Ohio) Child Support Enforcement Services as they host a conversation with Regina Cruise and Marquese Howard of Riverside County, CA highlighting their “year-round” focus on Child Support...
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Passing the Gavel: Presidential Reflections and Priorities with Connie Chesnik and Ethan McKinney
On this episode of NCSEA On Location, hosts Tim Lightner (Courtland Consulting) and DeAnna Rice (CA Department of Child Support Services) facilitate a candid conversation centered on the passing of the gavel—the transition ofleadership from outgoing NCSEA President Connie Chesnik (Administrator,...
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Leading with Heart: Honoring the 2026 Ann Marie Ruskin Awardee Dr. Trish Skophammer
Join Pat O’Donnell (YoungWilliams) and Brandi Gallebo (Frankin County Child Support Enforcement Services) as they host today’s podcast edition. NCSEA on Location is proud to present a conversation with the 2026 Ann Marie Ruskin Child Support Leadership awardee, Dr. Trish Skophammer. During her...
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Innovation, Leadership, and Family Impact: The 2026 NCSEA Outstanding Leader Award
On this episode of On Location, Pat O’Donnell (YoungWilliams) sits down with Chris Tran (Director of the Alaska Child Support Program) to discuss a huge win: going from concept to a fully operational statewide system in under three years. Chris spotlights the incredible teamwork behind the scenes...
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Briefing Capitol Hill: Bringing Child Support Priorities to D.C. Staffers
Welcome back to another edition of NCSEA On Location. Tim Lightner (Courtland Consulting) is joined today by NCSEA President Connie Chesnik (Administrator, Division of Family and Economic Security at the Wisconsin Department of Children and Families), along with Past-Presidents Charles Smith…
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Driven by Passion: Insights from NCSEA’s Leadership Symposium Scholarship Awardees
On this week’s episode of On Location, join Pat O’Donnell(YoungWilliams) and Brandi Gallebo (Franklin County Child Support) as they focus on the achievements of the NCSEA Leadership Symposium Scholarship Awardees: Tamekia Hart, Leslie Mills and Danielle Noe. Each of the awardees have a truly...
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The Power of Connection: Fresh Groups, Real Conversations
Welcome back to another episode of NCSEA On Location, coming to you from California and Alaska! I’m your host, Tim Lightner, and today we are diving into NCSEA Connects—a vital professional development and networking opportunity for child support professionals. Joining us to discuss its history,...
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Beyond Self-Care: Wellness for Child Support Workers
Today’s episode of On Location explores the critical importance of self-care and overall wellness for child support professionals. Tim Lightner (Courtland Consulting) welcomes guest Matt Sautter (Founder & Principal, Basepoint Solutions Group). Matt shares practical tips and insights drawing from...
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Inside NCSEA U: Building the Next Generation of Child Support Leaders
On this week’s episode of On Location, join Tammy Pearson(YoungWilliams) as she hosts the co-chairs of the NCSEA U Committee, Michele Christello (IV-D Director of the Massachusetts Department of Revenue, Child Support Services Division) and John Hurst (Government Services Consultant with…
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Across Country Boundaries: Understanding Important Nuances
On this episode of On Location, join host David Kilgore (CGITechnologies and Solutions) and guests Kristen Donadee (IV-D Director, California Department of Child Support Services) and Hannah Roots (Attorney at Law). They highlight the vital work and goals of the NCSEA International Subcommittee…
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The NCSEA 2026 Leadership Symposium Preview Exclusive
On this week’s NCSEA On Location, Tim Lightner (Courtland Consulting) is joined by Kelly Micka (Information Technology Senior Manager, NTT DATA Services), Connie Chesnik (NCSEA President; Administrator, Division of Family and Economic Security at Wisconsin Department of Children and Families) and...
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The Next 50 Years: The Importance of Lifting Families Up (Part 2)
The future of family support requires us to look far beyondtraditional numbers and system practices. In the conclusion of this special two-part feature, our national human services panel returns to explore how the evolving definition of modern families is reshaping everything from "parentage" to...
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The Next 50 Years: The Importance of Lifting Families Up (Part 1)
The Title IV-D child support program was built in 1975 to recover welfare expenses, but the modern landscape demands a radical shift from enforcement to empowerment. In part one of this two-part feature, national human services leaders come together to map out the next generation of family…
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On Location with Sacramento County: The HELP Behind NextGen
Join Mariellen Keely (Virginia DCSE) as she speaks withJennifer McGuire, Program Planner for Sacramento County Child Support Services, about their participation in the NextGeneration Child Support Employment Services Demonstration (NextGen). Sacramento’s project—called HELP (Holistic Employment,...
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From the Child Support Bureau in Indiana to Washington DC: Meet the New Federal OCSE Commissioner
On today’s episode of On Location, Tim Lightner (Courtland Consulting) and David Kilgore (CGI Technologies and Solutions) co-host a special podcast episode for our child support community. We are privileged to welcome the new Commissioner for the Federal Office of Child Support Enforcement…
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Nominate. Elevate. Celebrate.
Today’s On Location episode is brought to you by BrandiGallebo, Social Program Administrator over the Enforcement department at Franklin County Child Support in Columbus, Ohio and Pat O’Donnell of YoungWilliams. It is an exciting time of the year – a chance to recognize innovation, leadership and...
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A Little Appreciation Goes a Long Way
From Oregon to Ohio and down to Georgia, this episode of OnLocation explores a universal truth: a little appreciation goes a long way. Join Brandi Gallebo (Franklin County Child Support, Columbus, OH) as she addresses the challenge of low-cost, high-impact staff appreciation. Whether you’re...
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Tribal IV-D Best Practices: A Roadmap for Employers and State Professionals
Join Pat O’Donnell (with YoungWilliams) as she hosts aconversation with Tish Keahna Kruzan, Child Support Attorney with the Lac Courte Oreilles Tribal Child Support Program, and Corri Flores, Sr. Director-Government Affairs with ADP. Today’s informative session focused on sharing best practices...
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News from The Hill: Updates with Tom Joseph and Rachel Mackey of Paragon Government Relations
On today’s episode of On Location, host Tim Lightner sits down with Tom Joseph (Vice President and Managing Partner) and Rachel Mackey (Senior Associate), both of Paragon Government Relations to discuss the vital partnership between Paragon and NCSEA in navigating the landscape of Capitol Hill.…
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Oregon Trailblazers: Compassion and Innovation in Oregon Child Support
On this episode of On Location, host Scott Eder sits down with Daniel Garcia, a lead child support worker in Salem, Oregon, to discuss the unique challenges and innovations within the state’s child support program. The conversation explores specialized teams for incarcerated parents and students,...
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The Road to DC: Vision, Perspectives, and the 2026 Policy Forum
Pack your bags—the child support community is headed to the nation's capital! In this episode of On Location, Tim Lightner and Betty Tegegne (Research Associate with the Center for Policy Research) catch up with 2026 Policy Forum Co-Chairs Carla West (North Carolina Division Director ofHuman...
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2025 WICSEC Platinum Program Awardee: Riverside County (California) Department of Child Support Services
On today’s podcast, Pat O’Donnell of YoungWilliams hosts a conversation with Regina Cruise and Marquese Howard of the Riverside County (California) Department of Child Support Services. Regina and Marquese represent the Riverside County DCSS outreach and educational initiatives which have been so...
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WICSEC Honorary Lifetime Member Awardee: Lisa Skenandore
This episode of On Location honors Lisa Skenandore withSystems and Methods, Inc., as the 2025 WICSEC Honorary Lifetime Member Awardee. Pat O’Donnell of YoungWilliams hosts a conversation with Lisa, where she describes her sources of inspiration and motivation that have contributed to her…
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2025 WICSEC Leadership Awardee: Kamilah Miller
Join Pat O’Donnell of YoungWilliams as she continues the OnLocation podcast series on the 2025 WICSEC awards. Pat explores the topics of leadership, motivation and sources of inspiration with Kamilah Miller, Director of UIFSA ChildSupport Division, Office of the DeKalb County District, State of...
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Building Trust and Support - The Oneida Nation Approach to Casework
This episode of NCSEA On Location focuses on tribal child support with a spotlight on the Oneida Nation. Host Scott Eder (Courtland Consulting) speaks with guests Taylor Smith, an Enforcement Case Manager, and Ben Archiquette, a Child Support Enforcement Specialist, both of whom work for the…
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2025 WICSEC Rock Star Achievement Awardee: Alexandra Popescu
Welcome to another episode of NCSEA On Location with Pat O'Donnell of Young Williams. We are delighted to celebrate the 2025 WICSEC Rock Star Achievement Awardee, an individual recognized for significant non-supervisory contributions that improve the lives of children and promote a more effective...
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2025 WICSEC Working Together Awardees: Kylie Claycomb and Rhonda Evans
Collaborations are critical to the success of the child support program and the ADMYRE (Advocating for My Relationships) Program illustrates the positive and lasting impact these partnerships have on families. Hosted by Pat O’Donnell of YoungWilliams, listen as Kylie Claycomb of the Iowa Child...
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Transitioning Public Service Experience to Private Sector Impact (Pt. 2)
On this episode of On Location, hosts Tim Lightner (eWorldEnterprise Solutions) and Barbara Lacina continue to discuss the topic of transition from public service to the private sector. Guests Tanguler Gray (Executive VP of Operations, SMI); Laura Roth (recently retired as the Child Support...
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Transitioning Public Service Experience to Private Sector Impact (Pt. 1)
On this episode of On Location, hosts Tim Lightner (eWorldEnterprise Solutions) and Barbara Lacina discuss the topic of transition from public service to the private sector. The conversation was prompted by recent reduction in force (RIF) events within the federal government and is of value to...
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Meet Brianna Nesbitt, NCSEA’s Professional Development Manager
Join NCSEA On Location hosts Tim Lightner (eWorld Enterprise Solutions) and DeAnna Rice (CaliforniaDepartment of Child Support Services) as they introduce Brianna Nesbitt, the new NCSEA Manager of Professional Development and Communication, who shares her academic journey and her first…
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The County Connection: Support and Empathy in Minnesota's Child Support Program (Pt. 2)
In the second part of the conversation, join host Scott Eder (Courtland Consulting) as he continues the conversation with Minnesota’s David Ramroop, a child support worker with the Ramsey County Attorney's Office; and James Wittling, a child support professional from Washington County. They…
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The County Connection: Support and Empathy in Minnesota's Child Support Program (Pt. 1)
On today’s episode of NCSEA On Location, host Scott Eder explores the county-driven child support program in Minnesota. He is joined by David Ramroop, a child support worker with the Ramsey County Attorney's Office, who shares his personal motivation and comprehensive approach to his enforcement...
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Unique Opportunities to Serve Five Generations within the Child Support Program
One of the unique challenges of delivering child support services to parents and caregivers is understanding how to most effectively communicate. Join a conversation between Pat O’Donnell of YoungWilliams and Erin Blocher, Associate Teaching Professor, Business Communication, Sam Walton Fellow…
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Disaster Preparedness with North Carolina Child Support Services
On this episode of NCSEA On Location, Lisa Westfall (Franklin County Child Support) and Pamela Jenkins (North Carolina Child Support Services) discuss the impact of natural disasters on child support services. Pamela shares how North Carolina responded to Hurricane Helene, whichcaused massive...
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A Front Row Seat to California’s Child Support Programs (Pt. 2)
On today’s program, join Scott Eder (Courtland Consulting) as he returns, for the second of a two-part conversation with professionals from California’s child support programs. Join the conversation in progress with Rick Alvarado, Joy Adkins, Debra Houston and JoAnna Bojorquez. They talk about…
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A Front Row Seat to California’s Child Support Programs (Pt. 1)
On today’s program, join Scott Eder (Courtland Consulting) as he is joined by four professionals from California’s childsupport programs, for the first of a two-part conversation. With Scott are Rick Alvarado, Joy Adkins, Debra Houston andJoAnna Bojorquez. They talk about what it’s like to…
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NCSEA 2025 Innovative Partnership & Collaboration Award
On Location brings you a conversation with representatives of the NCSEA 2025 Innovative Partnership and Collaboration Award. Pat O’Donnell of YoungWilliams and Brandi Gallebo of Frankin County Child Support Enforcement Services talk with Rhonda Evans and Kate Goudy of Iowa State University who...
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The NCSEA 2025 Emerging Leader Awardee
Pat O’Donnell of YoungWilliams and Brandi Gallebo of Franklin County Child Support Enforcement Services continue to highlight the NCSEA awardees, Antolette Vinson. Antolette Vinson, Child Support Specialist Supervisor, Division of Child Support Services, Georgia Department of Human Services, is…
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The NCSEA 2025 Program Awareness Awardee
On today’s program, Pat O’Donnell of YoungWilliams and Brandi Gallebo of Franklin County Child Support Enforcement Services are pleased to highlight another NCSEA awardee, Emerging Leader Awardee, Shannon Longino. ShannonLongino, Outreach Manager for the Division of Child SupportServices, Georgia...
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NCSEA 2025 Outstanding Leader
Pat O’Donnell of YoungWilliams and Brandi Gallebo of Frankin County Child Support Enforcement Services were very excited about talking with Phyllis Nance, the NCSEA 2025 Outstanding Leader Awardee. Phyllis currently serves as the Director of the Alameda County, California Department of Child...
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Ann Marie Ruskin Child Support Leadership Award Podcast
Join Pat O’Donnell of YoungWilliams and Brandi Gallebo ofFrankin County Child Support Enforcement Services for a very special episode of On Location where we honor the legacy of Ann Marie Ruskin through the Ann Marie Ruskin Child Support Leadership Award. Ann Marie, former Executive Director of...
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Meet the NCSEA 2025 Scholarship Awardees
Join Pat O’Donnell of YoungWilliams and Brandi Gallebo of Franklin County Child Support Enforcement Services as they talk with the NCSEA 2025 Scholarship Awardees. Joining Pat and Brandi from Illinois are Tatiana Christopher, the Emerging Leader Scholarship Awardee, Candis Hayes, the Judge Ross...
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Heart, Hustle and a Whole Lot of Wisdom: Welcome to the Peach State
Today, Scott Eder (Courtland Consulting) heads downvirtually, to the Peach State, Georgia, where he sits down with Janet Jones, a frontline caseworker with the Georgia Division of Child Support Services. Janet brings heart, hustle and a whole lot of wisdom to the child support program. They speak...
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No Blame, No Shame: Real Conversations (Pt. 2)
On today’s program, Tim Lightner (eWorld EnterpriseSolutions) and Linda Rhyne-McKinley (Public Knowledge Inc.), co-host the second installment of a special, two-part series. They are joined by Dr. B. Jo Ann Mundy, Erin Frisch, Charles Smith, Connie Chesnik, Carla West, Chris Wood, andSharon...
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No Blame, No Shame: Real Conversations (Pt. 1)
On today’s program, join Tim Lightner (eWorld Enterprise Solutions) and Linda Rhyne-McKinley (Public Knowledge Inc.), as they co-host a special, two-part series. They are joined by Dr. B. Jo Ann Mundy, Erin Frisch, Charles Smith, Connie Chesnik, Carla West, Chris Wood, and Sharon Pizzuti. They…
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ABOUT THIS SHOW
Interviews and discussions with Human Services professionals and other stakeholders. Recorded on location and meetings and events around the world. All the music contained in the podcast is used by permission and is written and performed by Joe Mamlin.
HOSTED BY
NCSEA
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Frequently Asked Questions
How many episodes does NCSEA On Location have?
NCSEA On Location currently has 260 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is NCSEA On Location about?
Interviews and discussions with Human Services professionals and other stakeholders. Recorded on location and meetings and events around the world. All the music contained in the podcast is used by permission and is written and performed by Joe Mamlin.
How often does NCSEA On Location release new episodes?
NCSEA On Location publishes regularly with 260 episodes available. Check the episode list for the typical release schedule.
Where can I listen to NCSEA On Location?
You can listen to NCSEA On Location on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts NCSEA On Location?
NCSEA On Location is created and hosted by NCSEA.
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