News from the Peak

At Grays Peak Strategies, we are always drawn to stories that challenge, uplift, and expand how we see the world. In our latest episode of News from the Peak, we had the honor of sitting down with Tailyr Irvine — a photographer, storyteller, and changemaker whose work is reshaping how Indigenous life is seen and understood.Born and raised on the Flathead Indian Reservation, Tailyr grew up with a deep love for photography and a powerful awareness of the narratives surrounding Indigenous communities. From an early age, she felt called to document real life, the celebration, the grief, the joy, the complexity. She describes much of her work as a “love letter” to her community.Tailyr is a co-founder of Indigenous Photograph, a database created to uplift and connect Indigenous visual storytellers across the nation. She is also a National Geographic Society Young Explorer, and her work has been featured in major publications and platforms, including PBS.Her powerful project Reservation Mathematics, part of the We, Woman series, explores what it means to navigate love, identity, and expectation in America as an Indigenous woman. Through striking imagery and honest storytelling, she challenges stereotypes and re-writes the narratives that have long misrepresented Native communities.

On today’s episode, we explore Business Process Optimization, which we will call BPO. We look at what BPO really is, what it isn’t, and why it has become one of the most powerful tools for strengthening human services programs.BPO is often misunderstood as a technical or automation exercise. Too often it’s thought of as a “nice to have” extra rather than a critical part of any modernization effort or part of any new implementation of policy or legislation.  BPO is about rethinking how work gets done, from the moment a family interacts with a system - and continuing through the life of their case. When done well, BPO improves efficiency and the experience, benefiting staff, partners, and families alike.Today Maureen Leif welcomes two guests with experience from different perspectives. Kristie Gordy is a Senior Administrator in the Economic Security Division for the State of Wyoming. She comes from the perspective of putting BPO to work as a program administrator, and leader. Leo Ribas is a BPO practitioner from Human Services Group, and will share his perspective of how effective process optimization can benefit programs and allow them to keep pace with the changing needs of their customers.