PODCAST · education
On Scene First with Tracy Eldridge
by Tracy Eldridge
On Scene First with Tracy Eldridge is designed to bridge the gap between public safety professionals and needed industry resources. It is centralized on the goal of bringing entertaining, educational, and empowering interviews with public safety difference-makers to discuss new technology, out-of-the-box thinking, and mental health resources to save lives on both sides of the call.Tracy began her career in 1997 as a 9-1-1 dispatcher and then became the Chief Dispatcher in Rochester, MA in 2003. Although she has left the 9-1-1 center, she still serves her community as a call firefighter/EMT. Since 2006, Tracy has been educating telecommunicators, EMTs, and Firefighters nationwide. She has also been recognized nationally for her efforts to bring PTSD awareness to public safety first responders through conference training sessions, webinars, and keynote presentations.
Episodes
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On Scene First Ep. 53: Wes Jones, Rapid Deploy, Senior Customer Success Manager
We discuss his journey from public safety to the private sector and the evolution of RapidDeploy, now part of Motorola Solutions. They explore the company’s mission to bring cloud-based technology and innovative tools to emergency communications, highlighting the benefits of new features such as...
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On Scene First Ep 52: Tommy Bolin, FD Lieutenant
On Scene First with Tracy Eldridge Episode 52 has dropped. Listen here: https://www.onscenefirst.com/podcast, or wherever you find your favorite podcasts! **Suicide Tommy shared his journey of overcoming mental health struggles and becoming a mental health advocate, discussing his experiences…
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On Scene First Ep. 51: Reuben Ramirez, Executive Partner Success Manager at Versaterm
In this episode, Tracy Speaks to Reuben Ramirez, Executive Partner Success Manager at Versaterm. Reuben is dedicated to addressing first responders' challenges, particularly the critical importance of mental health support. During the conversation, he highlighted the urgent need for a cultural...
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On Scene First Ep. 50: Daniel DeYear, Deputy Fire Chief (Ret)
In this episode, Tracy and Retired Deputy Fire Chief Daniel DeYear, with over 50 years of experience, discuss his career trajectory, the importance of mental health in public safety, and the importance of isolation. We also discuss the importance of service and community engagement in coping with...
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On Scene First Ep 48: Brodie Hinckley, Comms Director Maine DPS
Tracy and Brodie Hinckley, Director of the Bureau of Emergency Communications for the Maine Department of Public Safety, talk about the importance of mental health support for dispatchers, including Brody's personal experience seeking therapy. Brody shares how he brought in a comfort dog named...
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On Scene First Ep. 49: Barry Furey, Public Safety Executive
On Scene First Ep. 49: Barry Furey, Public Safety Executive Tracy Eldridge and Barry Furey, Public Safety Executive, discuss the importance of work-life balance and mental health support for first responders, especially during times of crisis like the recent hurricanes. Burnout is a major issue…
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On Scene First Ep. 47: Officer Cory G. Owner, Squad Life
I had a WICKED awesome time speaking with one of the owners of Squad Life. Squad Life is a company owned by law enforcement and army veterans. As the On Scene First merchandise production and distribution partner that provides quality, custom-made products, fundraising and partnership...
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On Scene First Ep. 46: Deb Rozeboom, PMP, ENP, GISP, Product Manager Geocomm
It was great chatting with Deb and passing on a huge thank you to the team at GeoComm for being one of the On Scene First 2023 NPSTW Celebration Event Sponsors. We discussed indoor maps, the z-axis, vertical location, the NENA EPRC, and school safety.
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On Scene First Ep. 45: Monica Million, ENP, Founder Million Consulting Services
On Scene First Ep. 45: Monica Million, Founder, Million Consulting Services, LLC As a staple in the 9-1-1 space, I was honored to sit down and catch up with Monica. Join us as we discuss the drive and purpose behind her new consulting mission of encouraging understanding and implementing…
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On Scene First Ep. 44: Gordon MacFarlane, Performance Mindset Coach.
On Scene First Ep. 44: Gordon MacFarlane, Performance Mindset Coach. As my own coach, it was Coach Gord's training that helped me gain in-depth people-driven knowledge. Join us as we discuss how our paths strategically crossed and the slide that changed everything. As a Human Behavior Specialist...
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On Scene First Ep. 44: Sgt. Isaac Pruitt, 8 years old - NYPD
On Scene First Ep. 44: Sgt. Isaac Pruitt, 8 years old - NYPD: Join us as we discuss how 8-year-old Isaac Pruitt became Tik Tok famous, landed an appointment with the NYPD as Officer Isaac, and was quickly promoted to Sgt. Isaac. We discuss his passion and dedication to law enforcement and how he...
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On Scene First Ep. 43: Keith Hanks: Mental health Advocate
On Scene First Ep. 43: Keith Hanks: Mental health Advocate, Peer Support, Author, National Speaker, Podcaster. Director of Promotions at First Responder Coaching RC, Host, The Resilient Responder Podcast. Join us as we discuss his challenges with PTSD from a tragic life event and many years in…
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On Scene First Ep. 42 Stephen Powers, Executive Director #BuddyCheck:
On Scene First Ep. 42 STEPHEN POWERS Executive Director #BuddyCheck: Join us as we discuss Stephen's journey through PTSD where he has come out on the other side and has created a safe environment for those in public safety and military through #BuddyCheck. We talk about the stigma and…
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On Scene First Ep. 41 On Scene First Ep. 41 Holly Williams, CPE, RPL, ENP, CMCP
On Scene First Ep. 41 Holly J. Williams, CPE, RPL, ENP, CMCP- Training Coordinator, Orange County Emergency Communications Center, Orange, VA. Join us as we talk about leveling up, not settling in a place of comfort, the misconception of passionate personalities, and much more. We also chat about...
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On Scene First Ep. 40 Dominique Mathis, Broward Sheriff's Office and HELLO,911!™
On Scene First Ep. 40 Dominique Mathis, Broward Sheriff's Office Regional Communications - Training Supervisor and Founder & CEO - HELLO,911!™ Join us as we chat about the team aspect of training, the importance of setting professional boundaries, changing the narrative of how 9-1-1 is perceived,...
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On Scene First Ep. 39 Cassie Sexton of First Responder Wellness
On Scene First Ep. 39 Cassie Sexton of First Responder Wellness spent many years in the emergency communications center. Join us as we chat about passion for the profession and finding your best fit. We also discuss the importance of chasing your dream position even if it means bouncing around.…
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On Scene First Ep. 38: A.K. Dozanti, Founder, Life Saver Wellness
On Scene First Ep. 38: A.K. Dozanti, Founder, Life Saver Wellness I am wicked excited to share this conversation with A.K. She is a First Responder Wellness Coach & Specialist that I connected with on Tik Tok. I am thrilled to share her with you all. Join us to hear about her mental health and...
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BONUS: The Best of 9 1-1
BONUS: The Best of 9 1-1: Listen in to the audio version of the live session with Jeremy DeMar, M.A., CPE, ENP, NGA – Next Generation Advanced, Anne Camaro, MPE, ENP NVRDD, and Melissa Alterio, MS, CPE, RPL Cobb County, GA Join us as we chat about some amazing topics in 9-1-1 today, some of it...
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On Scene First Ep. 37 Jennifer Anderson, CEO/Founder First Responder Coaching
On Scene First Ep. 37 Jennifer Anderson, CEO/Founder First Responder Coaching. I am wicked excited to have shared this conversation with Jennifer, she brings a first responder spouse perspective to the table. Listen in to hear how she went from being a teacher to CEO of a first responder coaching...
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On Scene First Ep. 36 James Lockerbie, Frontline Telecommunicator & 9-1-1 Saves Act Advocate!
On Scene First Ep. 36 James Lockerbie, Frontline Telecommunicator & 9-1-1 Saves Act Advocate! Join us as we talk about the import mission James is committed to. He is playing a significant role in guiding 9-1-1 telecommunications on the path to First Responders! Special thanks to our Premier...
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On Scene First Ep. 35 Robert Avsec, from Talking "Shop" for Fire and EMS
On Scene First Ep. 35 Robert Avsec, from Talking "Shop" 4 Fire and EMS: As one of our 2022 National Public Safety Telecommunicator Week Event Sponsors and I am wicked excited to speak to Robert about so many areas in communications, but more importantly, speaking about leadership in public…
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On Scene First Ep. 34 Michael Chime, Co-Founder and CEO of Prepared
On Scene First Ep. 34 Michael Chime, Co-Founder and CEO of Prepared, a new to the 9-1-1 space technology company that is offering real-time, actionable data from callers, Prepared Live empowers emergency operators to focus on doing what they do best: saving lives. Special thanks to our Premier...
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On Scene First Ep. 33 Tracy Eldridge, ENP, Just me with a On Scene First Catch up and update
On Scene First Ep. 33 Just me, Tracy Eldridge, ENP with an On Scene First catch up and update. Hear about some new stuff on the horizon. Special thanks to our Premier sponsor, NGA 911. For more information on all your NextGen 9-1-1 needs head on over to NGA 911 and tell them Tracy sent you.
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On Scene First Ep. 32 David Odom, 9-1-1 Director & Kim Powell, Wellness Coordinator
On Scene First Ep. 32 David Odom, 9-1-1 Director & Kim Powell, Wellness Coordinator at the Consolidated Dispatch Agency in Tallahassee, FL. I am wicked excited to share the amazing people-driven programs they have put in place. Our conversation includes addressing human needs first, implementing…
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On Scene First Ep. 31 Scott Geiselhart: Retired Fire Chief and PTSD Survivor
On Scene First Ep. 31 Scott Geiselhart *Trigger Warning* Join Scott, a retired Deputy Fire Chief, and I as we discuss some hard topics. We will discuss Scott’s journey from PTSD to Meth use to an unsuccessful suicide attempt and now recovery. Scott is using his story to show folks that it is...
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On Scene First Ep. 30: That Peer Support Couple
On Scene First Ep. 30: I am wicked excited for you to hear this conversation with Cathy and Javi Bustos. Together they are "That Peer Support Couple," and are taking care of our first responders that are struggling with mental health issues. Separately they represent the thin blue line and have…
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On Scene First Ep. 29: Samantha Hawkins, Cobb County, GA 9-1-1
On Scene First Ep. 29: Samantha Hawkins, Cobb County, GA 9-1-1. I am wicked excited for today's guest. This empathetic, positive communications training officer and I discuss the importance of treating callers with kindness and empathy and her aspirations to be a supervisor. Take a listen and you...
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On Scene First Ep. 28: D. Todd Spence Director/Paramedic Sevier Co. E911 Central Dispatch
On Scene First Ep. 28: D. Todd Spence Director/Paramedic Sevier Co. E911 Central Dispatch. I am wicked excited for today's guest. Join us as we discuss how Director Spence moved from the paramedic side of the radio to taking on Communications, his work during the Gatlinburg wildfires, and the...
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On Scene First Ep. 27: Marty Crum 9-1-1 Operations Manager, Lawrence County, TN
On Scene First Ep. 27: Marty Crum 9-1-1 Operations Manager, Lawrence County, TN. I am wicked excited for today's guest. Join us as we discuss how a 9-1-1 center prepared for, worked through, and recover from a ransomware attack. In April 2022 their center was hit by one and Director Crum shares...
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On Scene First Ep. 26: 2022 Podcast Kick Off and On Scene First update!
Welcome to Episode 26: Today's episode is just me, join me for a quick 2022 update. In this episode, we send out a huge THANK YOU to our 2022 "On Scene First with Tracy Eldridge" podcast /media sponsor, NGA 911. I will also cover what we are up to and will be up to in 2022. Thank you to our…
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On Scene First Ep. 25: Kevin Konczal, Former Police Officer
Welcome to Episode 25: I am wicked excited for today's guest Kevin Konczal, Kevin is a veteran Police officer who experienced a fatal officer-involved shooting, just 6 weeks into his career Join us as we chat about the mental health consequences and how he worked through his Post-traumatic…
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On Scene First Ep. 24 Ocean Desjardins, 9-1-1 professional and LGBTQ Educator
Welcome to Episode 24: I am wicked excited for today’s guest Ocean Desjardins, an 18 year 911 extraordinaire with a passion for training and consulting. As a certified trainer of LGBTQIA Awareness for Public Safety Professionals, Ocean will peel back some hard layers, share valuable information,...
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On Scene First Ep. 23 Rich Levesque, from 9-1-1 professional to wellness coach
Welcome to Episode 23: I am wicked excited to speak to today's guest Rich Levesque. Rich and I worked for neighboring towns for many years and working a single-seat dispatch center was not the only thing we had in common, we both left the job we loved because of PTSD and are devoting time to...
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On Scene First Ep. 22 Bobby Henline, Wounded Army War Hero, and Comedian
Welcome to Episode 22: What an honor it was to speak to today's guest, Bobby Henline. Bobby is a wounded war veteran who was seriously injured in an IED attack in Iraq in 2007 that took the 4 lives in his unit, Bobby was the sole survivor. With burns covering approximately 40% of his body and the...
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On Scene First Ep.21 Jim Lake, Director Charleston County, SC Consolidated Dispatch Center
Welcome to Episode 21: My guest today is Jim Lake, ENP. Jim is the Director of the Charleston County, SC Consolidated Dispatch Center. With over 40 years in the Public Safety field, Jim is a wealth of knowledge. From field responder as a FF/EMT to having over 175 people in his charge, Jim is the...
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On Scene First Ep. 20 Melissa Alterio, Director, Cobb County, GA Emergency Communications
Welcome to episode 20: I am wicked excited to speak to Melissa Alterio, Director of the Cobb County, GA Emergency Communications Department. With over 30 years of experience in the 911 industry, Melissa knows a thing or two about a thing or two especially when it comes to leadership and…
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On Scene First Ep. 19: Laurie Anderson, 9-1-1 Coordinator, Charlotte County FL Sheriff's Office
Welcome to episode 19: I am wicked excited to speak to Laurie Anderson, Laurie is the 9-1-1 Coordinator for Charlotte County Sheriff’s Office in Fla. Join us as we chat about the importance of embracing new technology in the 9-1-1 center, and furthermore why we need to train the field responders...
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On Scene First Ep. 18: Melinda Crokom, with Commission on State Emergency Communications
Welcome to episode 18, I am wicked excited to speak with Melinda Crokom, Melinda works for the Commission on State Emergency Communications; a small agency doing big things in the big state of TX. Join us as we discuss the importance of public education, the National Public Safety Educator Forum,...
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On Scene First Ep. 17: Anne Camaro Asst. Dir of Operations; Cambridge, MA 9-1-1
Welcome to episode 17, I am wicked excited to speak Anne Camaro, Asst. Director of Operation for the Cambridge, MA 9-1-1 Communications Center. Join us as we discuss how we met back in 2007, the power of peer support, and the effect of the 9-1-1 profession on family and how we both learned to say...
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On Scene First Ep.16: Jed Barton, The Unique Dispatcher
Welcome to episode 16, I am wicked excited to speak to Jed Barton, Jed is a 32 year veteran on 911 communications. Just wait until you hear how minor modifications to the console allowed Jed to perform his duties as a 911 dispatcher with a unique disability. After listening, I am sure you will...
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On Scene First Ep. 15: Brad Sheperd, CEO Warrior's Rest Foundation
Welcome to episode 15, I am wicked excited to speak to Brad Sheperd the CEO of the Warriors rest foundation. After many years serving the citizens of Oklahoma with the Oklahoma highway patrol Brad has devoted his life to being a mental health advocate in resource for those struggling in the…
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On Scene First: Ep 14 Jamison Peevyhouse, Dir. Customer Success - RapidSOS
Welcome to episode 14, I am wicked excited to speak to Jamison Peevyhouse, Jamison is the Director of Customer Success for RapidSOS. Join us as we share the Importance of incident-specific additional data during emergencies the RapidSOS Portal and what3words Partnership, and why overcoming F.U.D,...
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On Scene First: Ep 13 Tyrell Morris, Orleans Parish
Welcome to episode 13, I am wicked excited to speak with Tyrell Morris, Tyrell is the Director of Orleans Parish Communications District in New Orleans, From working at Disney World to running for president and everything in between, join us as we discuss leadership, embracing new technology and...
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On Scene First: Ep 12 Ashley Cashion, What3Words
Welcome to episode 12, I am wicked excited to speak to Ashley Cashion of What3Words. If you have not yet heard of What3Words, you are missing out. This is an additional tool in the 911 telecommunicators toolbox to not only help locate your 911 and landline callers but to also assist you and…
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On Scene First: Ep 11 Ryan Dedmon, Director of Outreach, 911 Training Institute
Welcome to episode 11, I am wicked excited to speak to my dear friend and mental health advocate, Ryan Dedmon, Ryan currently the Outreach Director for the 911 Training institute. As a former 911 telecommunicator and police officer, he knows the importance of keeping our first responders mentally...
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On Scene First: Ep 10: Carl Waggett, PTSD Bunker Gear for Your Brain
Welcome to Episode 10: I am wicked excited to speak to my Carl Waggett. As a career firefighter, Carl loves to help people, so when PTSD took hold of him, he was lead to help others understand. He started the blog turned podcast PTSD Bunker Gear for your brain as an aA support page for those who...
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On Scene First: Ep 9: D. Jeremy DeMar, Executive Director, Mountain Valley ECC, NJ
Welcome to Episode 9: I am wicked excited to speak to my guest D.Jeremy DeMar, Executive Director, Mountain Valley ECC, in New Jersey. We hope you enjoy our conversation as we discuss, -The importance of caring for your people FIRST -What 3 Words - location technology -Motorola Citizen Input...
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EP 8 Mark Fletcher, ENP (Fletch) VP of Public Safety, 911 Inform LLC
Welcome to Episode 8: I am wicked excited to speak to my guest Mark J. Fletcher, ENP (Fletch). Fetch is the Vice President for Public Safety at 911inform, LLC. Having worked as a Police Dispatcher, a Special Officer in NJ, and Chief Architect positions at Nortel and Avaya, he has contributed to…
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On Scene First: Ep 7: Mandy Ptak, Director, Baldwin County, GA 9-1-1 Center
Welcome to Episode 7: I am wicked excited to speak to my guest Mandy Ptak, Mandy is the Director of the Baldwin County, GA 9-1-1 Center. We continued the chat that started with Ep 5 and 6 regarding Hurricane Sally hitting Baldwin County and her account of leading a team there for a TERT response,...
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On Scene First: Ep 6: Dan Wright, Deputy Director, Baldwin County, AL 9-1-1 Center
Welcome to Episode 6: I am wicked excited to speak to my guest Dan Wright, Dan is the Deputy Director fo the Baldwin County, AL 9-1-1 Center. We will discuss how their center weathered, Hurricane Sally, what they learned when they requested a TERT response and how implementation of new technology...
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ABOUT THIS SHOW
On Scene First with Tracy Eldridge is designed to bridge the gap between public safety professionals and needed industry resources. It is centralized on the goal of bringing entertaining, educational, and empowering interviews with public safety difference-makers to discuss new technology, out-of-the-box thinking, and mental health resources to save lives on both sides of the call.Tracy began her career in 1997 as a 9-1-1 dispatcher and then became the Chief Dispatcher in Rochester, MA in 2003. Although she has left the 9-1-1 center, she still serves her community as a call firefighter/EMT. Since 2006, Tracy has been educating telecommunicators, EMTs, and Firefighters nationwide. She has also been recognized nationally for her efforts to bring PTSD awareness to public safety first responders through conference training sessions, webinars, and keynote presentations.
HOSTED BY
Tracy Eldridge
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Frequently Asked Questions
How many episodes does On Scene First with Tracy Eldridge have?
On Scene First with Tracy Eldridge currently has 57 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is On Scene First with Tracy Eldridge about?
On Scene First with Tracy Eldridge is designed to bridge the gap between public safety professionals and needed industry resources. It is centralized on the goal of bringing entertaining, educational, and empowering interviews with public safety difference-makers to discuss new technology,...
How often does On Scene First with Tracy Eldridge release new episodes?
On Scene First with Tracy Eldridge has 57 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to On Scene First with Tracy Eldridge?
You can listen to On Scene First with Tracy Eldridge on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts On Scene First with Tracy Eldridge?
On Scene First with Tracy Eldridge is created and hosted by Tracy Eldridge.
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