On the Ave

What does being all in look like when the work gets busy or an unexpected challenge lands in front of you?In this episode of On the Ave, we’re revisiting conversations from Avenue5’s National Leadership Conference with featured suppliers who share how they put commitment into practice every day.The conversation covers a lot of ground. Our guests talk about accountability as taking ownership and seeing something through, especially when the work gets difficult. They share the routines that keep them organized on busy days, why one guest lives by the idea of “Only Handle It Once,” and how calendars, to-do lists, focused work time, and knowing when to ask for help keep priorities moving.We also dig into what happens when something needs extra attention. Sometimes that means running toward the issue instead of avoiding it. Other times, it means limiting distractions or taking a quick walk to come back with a clearer perspective.Through it all, one idea keeps coming up: trust is built through action. Following through on promises, staying responsive, communicating when plans change, and delivering on commitments are all part of being all in.It’s a quick episode packed with practical perspectives on how commitment shows up in the work!

As the 2026 Summer Leasing Event comes to a close, we are unpacking more than a successful season. We are exploring the experiences that help residents feel connected, supported, and excited to call their property home.In this episode of On the Ave, National Marketing Programs Manager Tiana Grayson shares the inspiration behind Your Summer, Unpacked and why today's resident experience extends far beyond the apartment home.From supporting leasing and renewals to creating meaningful moments throughout the resident journey, Tiana discusses how thoughtful programming strengthens resident connections and builds long-term value for residents, associates, and clients alike. She also shares a memorable story from last year's campaign that serves as a powerful reminder of how meaningful experiences can make a lasting impact.As we celebrate the final day of the 2026 Summer Leasing Event, this conversation is a reminder that every interaction matters. Behind every lease and every renewal is a person looking for a place to feel at home.Learn more about Avenue5 Residential's 2026 Summer Leasing Event: https://www.avenue5.com/summerleasingevent

What does it take to become a Great Place to Work® year after year?In this episode of On the Ave, we sit down with Julian Lute of Great Place to Work® to explore the leadership behaviors, workplace practices, and everyday moments that help organizations build trust and create lasting engagement.As Avenue5 celebrates nine consecutive years as a Great Place to Work®, Julian shares insights from his work with some of the world's most recognized organizations, discussing why trust is the foundation of every great workplace and how leaders can strengthen culture through listening, consistency, recognition, and follow-through.Whether you're leading a team, growing your career, or looking to create a stronger workplace experience, this episode offers practical insights you can put into action right away.Interested in joining a team recognized as a Great Place to Work® for nine consecutive years? Visit avenue5.com/search-all-careers to learn more about opportunities at Avenue5.Let's connect 💬InstagramFacebookLinkedInWebsite: Avenue5.com

In the final episode of the Supplier Showcase Series, Konrad Koczwara from ElevateOS joins On the Ave to talk about innovation, collaboration, and the power of bringing systems and teams together. From simplifying the resident experience to helping site teams work more efficiently, this conversation explores how thoughtful technology and strong communication can help move the industry forward.Let's connect 💬InstagramFacebookLinkedInWebsite: Avenue5.com

We are so excited to continue the Supplier Showcase Series with Nick DeSalvo from Shaw Industries, who joins us on On the Ave to share his perspective on building strong working relationships and supporting teams across every market.Let's connect 💬InstagramFacebookLinkedInWebsite: Avenue5.com

Danny Dougherty from Bilt returns to On the Ave for the latest episode in our Supplier Showcase Series. In this conversation, Danny shares how collaboration and thoughtful service can help create a more connected experience for residents while supporting teams across Avenue5 properties. From relationship-building to finding new ways to elevate everyday moments, this episode explores what it means to go all in together.Let's connect 💬InstagramFacebookLinkedInWebsite: Avenue5.com

In this episode of the Supplier Showcase Series, recorded live at NLC, we sit down with Yardi to talk about what true collaboration looks like in action. From transparency and communication to problem-solving and shared accountability, the conversation explores how strong relationships help teams move faster, work smarter, and create better experiences across every level of property operations.Let's connect 💬InstagramFacebookLinkedInWebsite: Avenue5.com

In this episode of the Supplier Showcase Series, recorded live at NLC, we sit down with Yardi to discuss what true collaboration looks like in practice. From transparency and communication to problem-solving and shared accountability, the conversation explores how strong relationships help teams move faster, work smarter, and create better experiences across every level of property operations.Let's connect 💬InstagramFacebookLinkedInWebsite: Avenue5.com

We are continuing RPM Careers Week with the third episode in our “5 Minutes With” series.In this conversation, Lily Aragon, a property manager in Portland, Oregon, shares her perspective on where the property experience begins. From supporting her team to creating clear and consistent communication with residents, she reflects on how the day-to-day work on site shapes both trust and long-term success.Her approach highlights the importance of investing in people, building confidence across her team, and creating an environment where both associates and residents can thrive.As part of RPM Careers Week, hosted by the National Apartment Association, this episode continues to spotlight the people who make this industry such a meaningful place to build a career.Let's connect 💬InstagramFacebookLinkedInWebsite: Avenue5.com

We are continuing RPM Careers Week with the second episode in our “5 Minutes With” series.In this conversation, Frank Pina Jr., a maintenance supervisor, shares what his role really looks like beyond the surface. From supporting residents to keeping the property running day to day, his perspective highlights why this work is about more than a service request.With years in the industry and a deep connection to his property, Frank reflects on the importance of people skills, consistency, and showing up for residents in meaningful ways.As part of RPM Careers Week, hosted by the National Apartment Association, this episode continues to spotlight the people who make this industry such a meaningful place to build a career.Let's connect 💬InstagramFacebookLinkedInWebsite: Avenue5.com

Episode 1: Leadership and Support ServicesWe begin RPM Careers Week with a focus on leadership and the role strong support plays in helping teams grow and succeed. In this episode, Nick Chambers shares his perspective on what it takes to lead with intention, why curiosity continues to shape his approach, and how creating alignment and momentum across teams drives meaningful results.His experience reflects the broader theme of the day, how leadership and support services work together to create opportunities for growth, strengthen performance, and build careers that last.This episode is part of our “5 Minutes With” series, featuring short, real conversations with the people behind the work.Let's connect 💬InstagramFacebookLinkedIn Website: Avenue5.com

Season 3, Episode 2 of On the Ave features a timely conversation with Orphe Divounguy, senior economist at Zillow, on what lies ahead for the housing market.Orphe shares a data-driven look at renter behavior, affordability, and the economic forces shaping 2026 and beyond. From slower renter mobility to shifting household needs, this episode explores why residents are choosing to stay put and what that means for property performance.The conversation also covers how technology is influencing the leasing journey, what today’s renters value most in their apartment home, and how operators can respond with thoughtful, resident-focused strategies.If you are thinking about the rest of the year ahead, this episode offers a clear perspective on where the market is heading and how to stay aligned with residents' needs.Let's connect 💬InstagramFacebookLinkedInWebsite: Avenue5.com

We’re kicking off Season 3 of On the Ave with a conversation that goes straight to the owner perspective. Recorded at NMHC 2026, this episode features MIG asset managers Sharon George and Amy Mark, two experienced leaders who share what it means to go all in as an owner in today’s multifamily environment.Sharon and Amy discuss how owners are thinking about growth and value creation, what they expect from their management partners, and what truly makes a difference when performance, responsiveness, and trust matter most. From proactive problem-solving to managing with an ownership mindset, this episode offers thoughtful insight into what strong partnerships look like now and where they need to go next.Whether you’re an owner, operator, or industry leader, this conversation highlights the alignment, accountability, and perspective required to drive long-term success.Let's connect 💬InstagramFacebookLinkedInWebsite: Avenue5.com

And that's a wrap on season 2! 🎬Join us, your hosts, Tina and Julia as we revisit the conversations that stuck with us, the moments that sparked real reflection, and the topics that clearly resonated.Along the way, we share a few behind-the-scenes thoughts, favorite takeaways, and a special surprise at the end from our top episode. It is an honest, relaxed conversation about what made this year on the podcast memorable.Thank you for listening and for being part of the journey with us. We cannot wait to bring you season three! Until next time....💚Let's get social 💬InstagramFacebookLinkedInWebsite: Avenue5.comIf you have a topic or guest in mind, feel free to email us at [email protected]. Until next time! 💚

In part two of our Veterans Day series, we sit down with April Terrero, Diversity and Inclusion Program Manager, to talk about the partnerships, programs, and people shaping our support for veterans and military families.Through the REACH at 5 initiative, teams across the company are helping veterans and military spouses find meaningful career opportunities, build community, and thrive. April shares insights on programs such as Army PaYS and the Military Spouse Employment Partnership, explains how they align with our core beliefs, and reflects on her own family’s connection to military service.This conversation highlights the importance of recognizing every form of service, creating belonging through opportunity, and continuing to honor those who have served—all year long.🎧 Listen now to learn how we’re helping veterans and military families flourish faster through purpose-driven partnerships and connection.If you are a veteran, active-duty service member, or military spouse interested in learning more about opportunities, connect with April Terrero at [email protected] or [email protected] to reach our team.Let's get social 💬InstagramFacebookLinkedInWebsite: Avenue5.comIf you have a topic or guest in mind, feel free to email us at [email protected]. Until next time! 💚

In honor of Veterans Day and National Veterans and Military Families Month, this special On the Ave episode highlights two of our Fiver veterans, Gia and Francisco. They share their personal stories, the lessons they’ve carried forward, and how their time in the military continues to shape who they are—both personally and professionally.In this conversation, Gia and Francisco reflect on what Veterans Day means to them, the values that have guided them throughout their careers, and the importance of recognizing and supporting veterans and military families year-round. Their voices remind us that the spirit of service extends beyond a single day of recognition. As Francisco shares, “honor is in the every day, not just in the holiday.”At Avenue5, we are proud to honor and amplify the voices of those who have served, and we remain deeply committed to creating opportunities, connection, and belonging for veterans and military families across our company and the properties we serve.Stay tuned for part two later this month, where we sit down with April Terrero, Avenue5’s Diversity and Inclusion Program Manager, to explore how Avenue5 supports veterans and military families through dedicated programs and partnerships all year long.Let's get social 💬InstagramFacebookLinkedInWebsite: Avenue5.comIf you have a topic or guest in mind, feel free to email us at [email protected]. Until next time! 💚

2 degrees. 4 languages. 1 incredible story of resilience.We had the pleasure of speaking with Gardenia Cercado, whose journey spans from Ecuador to Los Angeles, New York, and the Peace Corps. She shares how curiosity, mentors, and backup plans shaped her path into multifamily, why leading with compassion matters, and how her team helped grow the Mid-Atlantic footprint from 12 to 27 properties.From learning languages as an adult to navigating illness with grace, Gardenia’s story highlights the importance of resourcefulness, resilience, and leadership rooted in humanity.Content note: This episode contains sensitive discussion of suicide (starting at 17:46). In the U.S., you can call or text 988 for the Suicide and Crisis Lifeline. You are not alone. Let's get social 💬InstagramFacebookLinkedInWebsite: Avenue5.comIf you have a topic or guest in mind, feel free to email us at [email protected]. Until next time! 💚

How do you turn paying rent into a rewarding, personalized experience that drives engagement and satisfaction? In this episode of On the Ave, we sit down with Molly Riesenberger, VP of Resident Loyalty at Bilt, to explore the platform that’s transforming the resident journey.From earning points on rent payments to accessing exclusive neighborhood benefits, personalized rewards, and AI-powered recommendations, Molly shares how Bilt helps operators like Avenue5 enhance leasing performance, deepen resident loyalty, and create meaningful connections throughout the entire lifecycle of living in an apartment.Listen in to learn how rent, rewards, and resident-first innovation are reshaping the renter experience—and what it means for operators and properties alike.Let's get social 💬InstagramFacebookYoutubeLinkedInAvenue5.com

This summer, our Brighter Futures interns did more than gain experience—they became part of the team. In this episode of On the Ave, we sit down with some of our Fiver interns to hear how they stepped into real roles, contributed to meaningful projects, and found clarity around their career goals. From building confidence to learning how to speak up and take initiative, they share the lessons, challenges, and proud moments that defined their internship.We’re also joined by Tatiana, program lead and DEI team member, who gives an inside look at what makes the Brighter Futures Internship Program unique, and how Avenue5 creates space for interns to grow, feel supported, and lead with purpose.Let's get social 💬InstagramFacebookYoutubeLinkedInAvenue5.com

In this special edition of On the Ave, we take you behind the scenes at Avenue5’s National Leadership Conference to explore what it truly means to bring more to life.Through candid conversations with Fivers from across the country, we hear how our brand promise comes alive in the real world—through moments of impact, collaboration, growth, and genuine heart. A huge thank you to the Fivers who were kind enough to share their "more" with us for this episode. 💚

May is Affordable Housing Month, and there’s no better time to talk about what housing access really looks like in 2025.In this episode, we sit down with Taryn Lewis, Vice President of Legal at Avenue5, to explore why affordable housing is more than a buzzword. With a background in public policy, law, and community development, Taryn brings clarity to the complexities of compliance and shares thoughtful insights on resident experience, layered financing, and the future of affordability.We cover common misconceptions, evolving regulations, and what it takes to make housing more accessible without losing sight of community.Let's get social 💬InstagramFacebookYoutubeLinkedIn

LinkedIn expert Louise Brogan joins us On the Ave to talk about the strategies that actually drive engagement and build meaningful connections on the platform. From her early days as a software engineer to becoming a sought-after speaker, podcast host, and author of Raise Your Visibility on LinkedIn, Louise has helped businesses of all sizes grow their presence and convert content into community.In this episode, she shares her four-pillar framework for LinkedIn success, tips for getting started with video, and how multifamily professionals can become go-to resources for renters, clients, and talent. Plus, she reveals a surprising stat about LinkedIn that might just change the way you post.🔗 Connect with Louise:LinkedIn: linkedin.com/in/louisebroganWebsite: www.louisebrogan.comYouTube Channel: Raise Your Visibility OnlinePodcast: Raise Your Visibility Online (Apple Podcasts)Book: Raise Your Visibility on LinkedInLet's get social 💬InstagramFacebookYoutubeLinkedInAvenue5.com

In this episode of On the Ave, we’re highlighting our Phone a Fiver Program, our peer mentorship program built on connection, support, and shared growth.Join us as we sit down with Chelsea Van Zant and a few of our "fiver friends" to hear how they’re supporting our associates, building community, and helping shape the culture that makes Avenue5 a great place to work and grow your career.Whether you’re new to the multifamily industry or a seasoned pro, this conversation offers a glimpse into how mentorship at Avenue5 (and beyond) creates impact—one connection at a time.If you want to join an organization that values support and career growth, browse our open positions today.A special thank you to all the Phone a Fiver Mentors who generously offered their time to share their insights with us. Your dedication and passion are what make the #FiverLife so special. 💚Let's get social 💬InstagramFacebookYoutubeLinkedInAvenue5.com

In this episode of On the Ave, we sit down with Sam Remcho and Clifton Tidwell, two valued clients from St. Regis Properties to explore how our partnership has driven results, created new opportunities, and evolved with the industry. As Avenue5 marks 10 years, we reflect on what it means to deliver more support, innovation, and value than ever before.Join us for a conversation on collaboration, strategy, and the future of real estate—now, more than ever!Let's get social 💬InstagramFacebookYoutubeLinkedInSam's LinkedInClifton's LinkedInAvenue5.com

PropTech has transformed the way we operate in multifamily, but where is it headed next? In this episode of On the Ave, we sit down with Sydney Webber, a PropTech veteran who has seen the industry from both sides—both as a buyer and a supplier.Sydney takes us through her career journey, the biggest advancements in PropTech over the past five years, and the growing challenges operators face in navigating technology fatigue. We’ll explore what property managers are prioritizing in tech solutions today, how suppliers can better align with their needs, and what innovations will define the next wave of PropTech.Whether you’re an operator looking to optimize your tech stack or a supplier aiming to refine your approach, this conversation is packed with insights on how to drive meaningful progress in the multifamily space. Tune in to stay ahead of the curve!Let's get social 💬InstagramFacebookYoutubeLinkedInAvenue5.com

Season one of On the Ave has been a journey of exploration and connection. Over the past year, we’ve delved into leadership philosophies, game-changing innovations, and impactful stories, sitting down with clients, suppliers, and industry thought leaders. This season was all about sharing perspectives, sparking ideas, and celebrating moments that matter – and it’s only the beginning.Join us as we revisit the highlights, reflect on milestones, and celebrate the stories that made this season unforgettable. Let's get social 💬InstagramFacebookYoutubeLinkedInHave a topic or guest in mind for 2025? 📧 Email us at [email protected]!

In this episode of On the Ave, we sit down with Matthew Posey to explore his inspiring journey from an entry-level porter role to becoming a seasoned and top maintenance technician at Avenue5. Matthew shares the key tools—both literal and figurative—that have shaped his career, including the power of mentorship, a curious mindset, and the supportive resources available at Avenue5.Tune in to hear how Matthew navigated his career path, balanced skill-building with exceptional service, and leveraged company culture to grow in his role. Whether you’re starting out in an entry-level position or supporting others on their growth journeys, Matthew’s story offers valuable insights and practical advice.Plus, find out how Avenue5’s commitment to development and innovation creates opportunities for success at every level.Ready to write your own growth story? Visit avenue5.com to explore our open positions.Let's get social 💬InstagramFacebookYoutubeLinkedInHave a topic or guest in mind? 📧 Email us at [email protected]!

Welcome back to On the Ave! Join us today as we explore how we're redefining the resident experience by transforming rent payments into rewards with Bilt. We sit down with our VP of CX and Marketing Performance, Mariya Heath, and Danny Dougherty from Bilt to discuss the unique benefits that set Bilt apart as the leader in the rewards space and how our partnership is elevating the customer experience across Avenue5 properties. From supporting site teams to enhancing multifamily operations, discover the real impact of this innovative program. We also dive into the future of rewards in the prop tech world and where the Bilt and Avenue5 collaboration is headed. Tune in for insights on turning everyday living into extraordinary perks!Mariya's contact information 📲LinkedInDanny's contact information 📲LinkedInLet's get social 💬InstagramFacebookYoutubeLinkedInHave a topic or guest in mind? 📧 Email us at [email protected]!

In this episode, we sit down with Chase to explore how Avenue5’s digital marketing team has evolved to meet the ever-changing needs of today’s renters. From the seamless integration of AI to the careful balance between digital tools and human interaction, Chase shares practical insights on how we at Avenue5 transform the renter experience across our properties. We dive into the growing importance of flexibility, personalization, and user-centric strategies, offering practical advice for implementation while maintaining authentic relationships and meeting renters where they are. Chase's contact information 📲LinkedInEmail: [email protected]'s get social 💬InstagramFacebookYoutubeLinkedInHave a topic or guest in mind? 📧 Email us at [email protected]!

Welcome back to On the Ave! Join us as we sit down with SVP of Career Development Kerry Hrenko, and delve into the topic of personal branding In a competitive job market and how your personal brand can set you apart. Get ready to discuss what personal branding means in the context of a job search and how it differs from a traditional resume. Learn how to identify your unique value, align your brand with potential employers, and optimize your online presence, particularly on LinkedIn. We’ll also cover common challenges and provide tips for seeking feedback and evolving your brand over time. Whether you're just starting or looking to refine your approach, this episode offers essential advice to help you stand out in the hiring process!Kerry's contact information 📲LinkedInLet's get social 💬InstagramFacebookYoutubeLinkedInHave a topic or guest in mind? 📧 Email us at [email protected]!

Welcome back to On the Ave! Join us as we take you to Dallas and Spokane, where we've gathered stories from eight dynamic Avenue5 property managers. Get ready to hear them share their experiences, celebrate their successes, and reveal some fun, game-changing moments from their journey at Avenue5. Their achievements will surely inspire you!A special thank you to the incredible Fiver property managers who made this episode possible 💚: Tenci ThompsonRachel EllisJessy Rodriguez Jasmined Smith Sheyanne Smith Sharidan Sorensen Tony Swank Tim ConstantKatie FergusonCiara Zeller Let's get social 💬InstagramFacebookYoutubeLinkedInHave a topic or guest in mind? 📧 Email us at [email protected]!

Join us on this episode to hear Lesa's journey from starting onsite to becoming an executive leader, leading with heart and optimism, tackling crucial conversations, fostering strong client relationships, believing in yourself, and SO much more! This episode is packed with wisdom, so make sure you tune in!Lesa's contact information 📲LinkedinLet's get social 💬InstagramFacebookYoutubeLinkedInHave a topic or guest in mind? 📧 Email us at [email protected]!

For more information on Studio5, please contact [email protected] or [email protected]. Beth's contact information 📲[email protected]'s get social 💬InstagramFacebookYoutubeLinkedInHave a topic or guest in mind? 📧 Email us at [email protected]!

A big thank you to our amazing clients for their invaluable contributions:Kris Kyung Yi, CFA, and Stephen Braun | Seminole Tribe of FloridaNicole Griffin | Intercontinental Real Estate CorpSharon George | MIG Real EstateWill Feltus | Bellwether

Welcome back to On the Ave! Join us as dive deep into a powerful conversation with our incredible Vice President of Diversity and Inclusion, Dr. Lorri Goldmann! From military partnerships, diversity, and inclusion to her inspiring journey earning her doctorate and spearheading REACH at 5 initiatives, Lorri's insights are truly transformative!Lorri's contact information 📲LinkedInLet's get social 💬InstagramFacebookYoutubeLinkedInHave a topic or guest in mind? 📧 Email us at [email protected]!

Thanks for listening! If you enjoyed the episode, please share and leave a review.Jeff's contact information:LinkedIn: linkedin.com/in/jeff-krohn-6887671b/Email: [email protected]'s get social:Instagram: instagram.com/avenue5resFacebook: .facebook.com/avenue5res/ Youtube: youtube.com/@avenue5resLinkedIn:.linkedin.com/company/avenue5-residential/Have a topic or guest in mind? Email us at [email protected]!