One Billion Raving Fans
BookmarkShannon Vander Meulen
One Billion Raving Fans is a business podcast hosted by Shannon Vander Meulen. It has 9 episodes, with the latest published June 2022.
Building a strong brand around exceptional customer experience means your customers are doing your marketing work for you because they can't stop telling friends and family about your amazing service. Shannon Vander Meulen talks to CX experts and leaders from organizations that differentiate based on exceptional customer experience. Our guests share insights and tips you can use to build a culture of fandom around your business.
business ·en ·9 episodes
Kendall Barber: People Connect with Brands in Which They See Themselves
Russ Dantu: Be the leader of the pack
Donnovan Simon: Don't leave staff on an island
Rob Park: We will be the good guys
Lisa Genovese: Online reputation monitoring in the social media era
Brett Colvin - Build a culture that nobody ever wants to leave
Shauna Thome - Sharing the healthcare halo
Ildi Arlette - All my chips are on the customer you already have
Trailer
Loading reviews...
Loading similar podcasts...