PODCAST · business
Parcel Perspectives with Glenn Gooding
by Glenn Gooding
This podcast is your guide to navigating the ever-changing world of small parcel shipping. Each episode, join host Glenn as he unpacks expert tips, insightful data, and the latest news to help you succeed.
Episodes
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The Future of USPS: What the New UPS Partnership Means for eCommerce Shippers
Most shippers treat USPS as a fallback. Glenn Gooding sees a shift worth watching. In this episode of Parcel Perspectives, Glenn unpacks why a new tentative agreement between USPS and UPS—one that could restore DDU access—might reshape lightweight residential delivery. He explains what changed…
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Turning Returns into Revenue: Strategies for Exchanges and Better Customer Experiences
When a return request lands in the inbox, most brands see cost. Jordan Bleak sees potential. Joining Glenn Gooding on Parcel Perspectives, the Redo executive reveals how reframing returns can improve both customer experience and the bottom line. Jordan walks through a real-world test that lifted...
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From Bottlenecks to Breakthroughs: Building the Future of Logistics Tech Stacks
The supply chain’s Achilles heel has always been integration. In this episode of Parcel Perspectives, Glenn sits down with Jeremy Schneck, Co-founder of Trackstar, to explore how his company is breaking down the barriers between shippers, 3PLs, and warehouse management systems (WMS). Jeremy...
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UPS, FedEx, & Beyond: What Shippers Need to Know About Q4 Demand Surcharges
In this episode of Parcel Perspectives, Glenn Gooding unpacks the reality of Q4 demand surcharges as USPS, UPS, FedEx, DHL Express, and OnTrac roll out new fees. With retail sales slowing and carriers reducing capacity through layoffs and buyouts, Glenn explains why the optics of new surcharges…
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The Complexity of Carrier Surcharges - What Shippers Need to Know
In this episode of Parcel Perspectives, Glenn Gooding breaks down the surcharge puzzle and why it matters more than ever for shippers. What began as reasonable fees for fuel or residential delivery have turned into shifting rules and constant increases, with carriers using them to make back lost...
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Can UPS Shrink Its Way to Greatness?
In this episode of Parcel Perspectives, Glenn Gooding breaks down why UPS’s aggressive cost-cutting strategy — marked by 20,000 layoffs, 100+ facility closures, and a drawdown of Amazon volume — may be creating more problems than it solves. He challenges the notion that UPS can ‘shrink to...
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From Growth to Grit: How High-Growth Brands Can Avoid Fulfillment Burnout
Glenn Gooding is joined by Aaron Alpeter, Founder and CEO of Izba, to explore what drives fulfillment success and why so many brand-3PL relationships break down during growth. They explore: Why most 3PL churn starts with a breakdown in trust What the “four acts” of startup growth reveal about...
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The Rise of Amazon Logistics and the Shrinking Big 3
In this solo episode of Parcel Perspectives, shipping expert Glenn Gooding breaks down Amazon’s explosive growth as a parcel carrier—and what it means for the rest of the market. He explores how UPS, FedEx, and USPS are responding to a shrinking market share, the rise of gig carriers and…
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UPS Just Raised the Stakes: Why Your Parcels May Now Cost 190% More
In this episode of Parcel Perspectives, Glenn Gooding breaks down a key update to UPS’s Additional Handling Charge (AHC), now set to be implemented on August 17 (postponed from the originally expected June 1). Instead of applying the fee based on length and girth, UPS will now use volume: any...
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Parcel Strategy Playbook: Building Carrier Trust & Unlocking Better Rates
In this episode, Glenn Gooding is joined by Chad Warzecha, President of NXTPoint Logistics, for a tactical conversation on what it takes to build a carrier-aligned parcel program. Using the framework of value creation, credibility, and trust, Chad shares how 3PLs can create more leverage by...
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UPS Main Innovations Proposes Major Rate Hikes: What It Means for Shippers
In this episode of Parcel Perspectives, Glenn Gooding shares his take on the major rate increases (20-40%) coming from UPS Mail Innovations. Drawing from his time overseeing revenue at UPS MI, Glenn explains what’s driving these changes and what they mean for shippers moving lightweight…
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Adapting or Fading: How 3PLs Must Evolve for Today's Fragmented Market
The 3PL landscape is more complex than ever—and the old playbook isn’t cutting it. In this episode of Parcel Perspectives, Glenn Gooding sits down with logistics strategist John McClymont to unpack how market fragmentation, shifting consumer expectations, and the rise of micro-influencers are...
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Shipping & the 2025 Economy: UPS, Amazon, USPS
In this episode of Parcel Perspectives, Glenn Gooding is joined by Jamin Dick, CEO of J.Dick Advisory and former Chief Supply Chain Officer at Lands’ End, for a timely conversation on the shifting dynamics of e-commerce shipping. Together, they explore how the industry has moved from a seller’s...
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Embracing Change in 2025: Key Moves to Enhance eCommerce Supply Chain Success
In this week's episode of Parcel Perspectives, Glenn Gooding delves into the shifting dynamics of small parcel shipping for 2025, with a focus on how the USPS's Delivering for America initiative is reshaping costs and complexities for lightweight shipments. Glenn discusses how these developments...
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Mastering the Chain: Leadership & Innovation in Supply Chain Management with Scott Luton
Supply chain complexities are mounting. Are you equipped to lead through the chaos? In this compelling episode of Parcel Perspectives, Glenn Gooding and Scott Luton, CEO of Supply Chain Now, tackle the critical challenges facing today's leaders. Learn how to transform decision-making with…
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USPS Realignment: Moving Towards Privatization
In this episode of Parcel Perspectives, host Glenn Gooding delves into the controversial proposal by the Trump administration to privatize USPS by aligning it with the Commerce Department. Amidst strong resistance from the USPS Board of Governors and the American Postal Workers Union over…
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Future Vision: Key Supply Chain Investments for the Next Decade
The Future of Logistics is Here. Join Glenn Gooding and special guest Benjamin Gordon, Managing Partner and CEO at Cambridge Capital, in this week's episode of Parcel Perspectives as they explore the cutting edge of supply chain management. This episode covers it all: the AI revolution, the...
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Inside the Subscription Box Revolution
Join Glenn Gooding on Parcel Perspectives as he talks with Paul Jarrett, CEO of Bulu, about the transformative impact of subscription boxes on e-commerce. Paul shares Bulu's journey from a half-marathon idea to partnerships with giants like Disney and GNC, emphasizing the power of subscription...
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Beyond Logistics: A Consultant's Role in Supply Chain
In this episode of Parcel Perspectives, Glenn Gooding joins Ian Hartman, CEO of Right Manufacturing Systems, to explore the transformative impact of logistics consultancy on small parcel shipping. Initially skeptical, Ian was persuaded by his new private equity owners to consult with experts,...
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New Year, New Surcharges: How the 2025 Fuel Surcharge Update Impacts Your Bottom Line
Join Glenn Gooding in this revealing episode of Parcel Perspectives as he tackles the escalating fuel surcharges reshaping the small parcel shipping landscape. Discover how recent hikes by giants like UPS and FedEx are intensifying shipping costs and what it means for shippers struggling to…
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Unpacking a Carrier Pricing Agreement
In this episode of Parcel Perspectives, host Glenn Gooding tackles the intricate world of carrier agreements, providing shippers with actionable strategies to navigate these complex documents. Glenn highlights the common pitfalls shippers face, especially when relying on carriers to explain the...
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Streamlining Claims and Boosting Customer Satisfaction with UPS Capital InsureShield
In this classic podcast replay, host Glenn Gooding sits down with Eduardo Lopez-Soriano, now Strategy Senior Director at UPS Capital, to discuss how shipping shapes customer experience and loyalty in e-commerce. Together, they explore the impact of pandemic-driven e-commerce growth, supply chain...
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Beyond the Sale: How Reverse Logistics Shapes Holiday eCommerce
In this Parcel Perspectives episode, Glenn Gooding and Cathy Roberson, founder of Logistics Trends and Insights, unpack the challenges and innovations in reverse logistics. They explore carrier solutions like UPS’s Happy Returns, FedEx’s local return focus, and USPS’s cost-effective options…
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Unleash the Power of Parcel Sourcing Strategies for Competitive Advantages
In this episode of Parcel Perspectives, Glenn Gooding sits down with parcel industry veteran Mike Johnson to dive into the complexities of parcel sourcing strategies. As eCommerce and shipping demand rise, businesses need smarter, flexible solutions to avoid costly mistakes and surcharges. Mike...
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UPS Rate Shock: How to Mitigate the Impact
In this quick take episode of Parcel Perspectives with Glenn Gooding, Glenn breaks down the latest UPS rate hikes and their significant impact on the small parcel shipping market. He takes a deep dive into the new UPS billing methods, including minimum billable weights and updated surcharges,...
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Winning Peak Season with Expert Strategies from a 3PL Owner
In this episode, host Glenn Gooding sits down with Mark Taylor, CEO and founder of Warehouse Republic, to explore how businesses can navigate the challenges of peak season logistics from a 3PL's perspective. From preparation to post-peak adjustments, Mark shares his insights on keeping systems...
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How Pandemic Changes are Driving Higher Carrier Rate Increases
Featured Replay: Check out this classic episode on the intricacies of the General Rate Increase (GRI) within the small parcel shipping industry, packed with valuable insights that are still relevant today. In this repurposed "Q&A" session, TJ Roberts and host Glenn Gooding break down the...
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Navigating the New Normal: UPS & FedEx Demand Surcharge Explained
In this episode of Parcel Perspectives, Glenn Gooding and Brett Haskins, COO of iDrive Logistics, dive into the sweeping changes set to reshape the shipping industry following the recent UPS and FedEx demand surcharge announcements. They break down how major carriers are shifting from temporary...
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Mitigating the Impact of Fuel Surcharges on Your Logistics Budget
In this episode of Parcel Perspectives, host Glenn Gooding tackles the complex topic of fuel surcharges in the small parcel shipping market. He begins by explaining why shippers might experience cost increases even after careful planning for general rate increases (GRIs). Glenn breaks down fuel...
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Postal Consolidator Shake-up: What’s Going On?
In this episode of Parcel Perspectives, host Glenn Gooding delves into the recent exit of Pitney Bowes Global E-commerce and its significant impact on the industry. Glenn explores the challenges facing postal aggregators, including rising network, labor, and postal costs, as well as the...
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Navigating USPS Parcel Select Rate Increase: What Sellers Need to Know
In this episode of Parcel Perspectives, host Glenn Gooding, delves into the imminent changes looming over the small parcel shipping industry, with a specific focus on the proposed parcel select rate increase by the United States Postal Service (USPS), set to take effect on July 14, 2023.…
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ABOUT THIS SHOW
This podcast is your guide to navigating the ever-changing world of small parcel shipping. Each episode, join host Glenn as he unpacks expert tips, insightful data, and the latest news to help you succeed.
HOSTED BY
Glenn Gooding
CATEGORIES
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Frequently Asked Questions
How many episodes does Parcel Perspectives with Glenn Gooding have?
Parcel Perspectives with Glenn Gooding currently has 31 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is Parcel Perspectives with Glenn Gooding about?
This podcast is your guide to navigating the ever-changing world of small parcel shipping. Each episode, join host Glenn as he unpacks expert tips, insightful data, and the latest news to help you succeed.
How often does Parcel Perspectives with Glenn Gooding release new episodes?
Parcel Perspectives with Glenn Gooding has 31 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to Parcel Perspectives with Glenn Gooding?
You can listen to Parcel Perspectives with Glenn Gooding on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts Parcel Perspectives with Glenn Gooding?
Parcel Perspectives with Glenn Gooding is created and hosted by Glenn Gooding.
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