Episodes
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E28: PPM | TV - How To Win The Business
In this episode of ppm | tv, Debbie Palmer shares her tips on how to win the business and understand that there is no second chance for a 1st impression, so it is always important to build a connection from the outset. The success tip to win the business is to focus on connecting, listening,...
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E27: PPM | TV - Standing Out In A Listing Presentation
In this episode of ppm | tv, Debbie Palmer talks about how property managers can stand out during a listing presentation. It ultimately comes down to experience, overcoming difficult questions, being able to stand firm and explain your worth of fees. THANK YOU… We hope you enjoy this episode and...
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E26: PPM | TV - Discounting Fees
In this episode of ppm | tv, Debbie Palmer shares her view about discounting management fees to win the business. While it is a business to business decision, Debbie believes that discounting fees to build a rent roll is not often a smart business decision and the focus should be more on service...
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E25: PPM | TV - Tips When A Property Is Vacant
In this episode of ppm | tv, Debbie Palmer shares her advice on what to do when a property is vacant and how to support and assist your client/landlord during this difficult time. The top tip is about increasing the communication process when the client/landlord is most vulnerable and providing...
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E24: PPM | TV - Saving Time With Tenant Viewings
In this episode of ppm | tv, Debbie Palmer talks about how to save time with open home tenant viewings, which is an interesting topic as there are some agencies who are against this practice, while others totally agree with it as a time saving and urgency creating process to encourage tenants to...
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E23: PPM | TV - Livestreaming Open Homes
In this episode of ppm | tv, Debbie Palmer talks about live streaming open home inspections and the importance of developing relationships, embracing new technologies and being one step ahead of your competitors. THANK YOU… We hope you enjoy this episode and encourage you to comment and share any...
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E22: PPM | TV - Advertising Properties on Social Media
In this episode of ppm | tv, Debbie Palmer shares what she thinks about advertising properties on social media and how to create meaningful and engaging social media posts. THANK YOU… We hope you enjoy this episode and encourage you to comment and share any feedback, stories, experiences, links,...
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E21: PPM TV - Tips For Renting Out Property
In this episode of ppm | tv, Debbie Palmer shares her views on some sales tricks embraced by the industry to win new business. When confronted with the question during an enquiry or listing presentation from a landlord asking, ‘What will I achieve per week in rent’, it is important to take out…
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E20: PPM | TV - Tips for Renting Property
In this episode of ppm | tv, Debbie Palmer shares her advice on renting properties in the quickest possible time, to the best possible tenant, paying the highest possible rent. Properties don’t rent for two reasons only. THANK YOU… We hope you enjoy this episode and encourage you to comment and...
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E19: PPM | TV - Discriminatory Instructions During the Tenant Selection Process
In this episode of ppm | tv, Debbie Palmer talks about how to overcome discriminatory instructions to choose a certain type of tenant for the property and focuses on how to educate and shift the landlord’s mindset to focus more on the process of choosing the best tenant rather than the status of…
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E18: PPM | TV - Change In Marketing Rental Properties
In this episode of ppm | tv, Debbie Palmer talks about the changes that are taking place in how the property management industry are marketing rental properties and the importance of keeping up-to-date with new ideas and technologies that are very user friendly and cost effective. THANK YOU… We...
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E17: PPM | TV - Improving Productivity And Profitability
In this episode of ppm | tv, Debbie Palmer talks about how to improve productivity and profitability. Discover how to work smarter not harder in understanding the business from a financial and profit perspective and learn about the ‘Clean Sweep Program’. THANK YOU… We hope you enjoy this episode...
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E16: PPM | TV - Top Tips For Growing Rent Roll
In this episode of ppm | tv, Debbie Palmer shares her top tips for growing the rent roll and reveals that the business is often right under your very nose and it is about reprogram your focus to see the new opportunities every day. Discover how you can reach large investor networks with limited...
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E15: PPM | TV - Taking Rent Roll Growth Seriously
In this episode of ppm | tv, Debbie Palmer shares her advice for property management agencies who want to take the growth of their rent roll seriously, but may not know where to start, who to recruit or what activities to engage in. Debbie’s focus in on establishing a solid foundation and having…
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E15: PPM | TV - Taking Rent Roll Growth Seriously
In this episode of ppm | tv, Debbie Palmer shares her advice for property management agencies who want to take the growth of their rent roll seriously, but may not know where to start, who to recruit or what activities to engage in. Debbie’s focus in on establishing a solid foundation and having…
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E14: PPM | TV - Not all business is good business
In this episode of ppm | tv, Debbie Palmer shares the 80/20 management rule where we often invest 80 percent of our time managing 20 percent of the properties. The focus on being a successful property management business is about working smarter not harder, implementing and embracing a new...
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E13: PPM | TV - What to do if an agency doesn't win the business?
In this episode of ppm | tv, Debbie Palmer shares key points on what to do if an agency does not win the business. She talks about how you can walk away knowing if you were successful in presenting your services and the importance of constant follow up. THANK YOU… We hope you enjoy this episode…
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E12: PPM | TV - Business Tools and Marketing Material to Win New Business
In this episode of ppm | tv, Debbie Palmer discusses what business tools and marketing material a property management business needs to invest in to stand out and win new business over your competitors. If you are going to take the growth of your business seriously it is important to know your...
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E11: PPM | TV - Top 3 Client Service Tips
In this episode of ppm | tv, Debbie Palmer talks about the importance of having a client service strategy as well as a client service budget, which is ultimately an extension of a marketing and advertising budget. The focus points are to do the little things well and often (that don’t necessarily...
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E10: PPM | TV - Service Guarantees
https://youtu.be/Zs8adDwj3CY In this episode of ppm | tv, Debbie Palmer discusses what it required to have a meaningful service guarantee as opposed to a list of standard actions and tasks that you are required to perform. Two of the key points shared are to offer real value to the…
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E9: PPM | TV - How much should a BDM be paid?
In this episode of ppm | tv, Debbie Palmer talks about the importance of engaging a Business Development Manager to grow the business and how you can keep them focused and motivated. THANK YOU… We hope you enjoy this episode and encourage you to comment and share any feedback, stories…
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E8: PPM | TV - BDM Incentives and Commissions
In this episode of ppm | tv, Debbie Palmer talks about incentives and commissions for Business Development Managers and the different structures and models embraced by different agencies. There is a strong focus on the pros and cons of introducing different incentive structures and how getting it...
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E7: PPM | TV - Delivering Perfect Service
In this episode of ppm | tv, Debbie Palmer shares her perspective of delivering perfect service. The key points focus on being believable in selling your services, the importance of establishing clear expectations for landlords and tenants, being in control of your week and establish strategies…
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Console Nebula Debbie Palmer A summit for the movers and shakers in the Console community I AM NOT A ROBOT
In this session Debbie talks about disruption, automation, integration and the importance of people and client relationships
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E6: PPM | TV - Consistency of Service
In this episode of ppm | tv, Debbie Palmer discusses why it is important for every property management business to deliver a consistent service and the same process for every day-to-day activity to avoid complaints, lost business and negative reviews. THANK YOU… We hope you enjoy this episode and...
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E5: PPM | TV - Property Management Red Flags
In this episode of ppm | tv, Debbie Palmer identifies some of the common red flags in a property management that could suggest that you need to focus more effort and time on your client service and establish a strategy to avoid lost business and profits. and some tips on how to avoid them. THANK...
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E4: PPM | TV - Changing Public Perception
In this episode of ppm | tv, Debbie Palmer shares a few of her top tips in how to change the public’s perception of property managers. The key is to go back to the basics and put yourself in the landlord or tenant shoes and see the situation from all aspects and points of view. It is about…
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E3: PPM | TV - What defines a successful property management business?
In this episode of ppm | tv, Debbie Palmer shares the key ingredients required to operate a successful property management business. The focus is on the importance of systems, technology, your people, brand, service and knowing what landlord investors really want and why should they choose you?...
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E2: PPM | TV - The Public Perception of Property Managers
In this episode of ppm | tv, Debbie Palmer shares reasons why some property managers are perceived by the public as bossy, rude, unhelpful and even grumpy old cows at times. Some key points discussed in this episode are focused around the challenges of attracting and retaining quality property...
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E1: PPM | TV - What is five-star service?
In this episode of ppm | tv, Debbie Palmer shares what it takes to deliver a five-star service (or a six-star service) in property management. One of the key focus points for this episode is to encourage all property management team members to sit down and brainstorm what they can do differently…
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Frequently Asked Questions
How many episodes does PPM | TV have?
PPM | TV currently has 30 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is PPM | TV about?
Property Management Australia
How often does PPM | TV release new episodes?
PPM | TV has 30 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to PPM | TV?
You can listen to PPM | TV on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts PPM | TV?
PPM | TV is created and hosted by PPM | TV.
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