Episodes
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EP 65: The Real Reason Pest Control Technicians Quit | Ashley Williams, Pest Pro Services
In this episode of The Journey Podcast, Rusty sits down with Ashley Williams, owner of Pest Pro Services, to discuss the realities of growing a pest control company from the ground up. Ashley shares her journey from answering phones while in college to purchasing the company she helped build and...
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EP 64: Level Up Your Leadership (Part 2): Lessons from a Championship Coach, Chad Prewett
EP 64: Level Up Your Leadership (Part 2): Lessons from a Championship Coach, Chad Prewett In the second part of our leadership series with Coach Chad Prewett, we dive deep into the essence of effective leadership. Discover how empowering others, fostering creativity, and building a strong...
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EP 63: Level Up Your Leadership (Part 1): Lessons from a Championship Coach, Chad Prewett
EP 63: Level Up Your Leadership: Lessons from a Championship Coach, Chad Prewett (Part 1) In today's fast-paced world, effective leadership is more crucial than ever. In a recent episode of The Journey Podcast, Rusty Prewett sits down with his brother, Coach Chad Prewett to discuss the principles...
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EP 62: Scaling Pest-End, From $5M to $15M in 4 Years: Feat. Adam & Courtney Carace
In this episode of the Journey Podcast, Rusty speaks with Adam and Courtney Carace, the husband-and-wife duo behind Pest-End, a pest control company that has seen significant growth in recent years. They share their journey from starting in the family business, to acquiring it, and scaling it to...
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EP 61: Financial KPIs Explained: Feat Seth Garber w/ FRAXN & Pest Daily
In this conversation, Rusty Prewett and Seth Garber discuss the evolution of the pest control industry, emphasizing the importance of financial literacy, key performance indicators (KPIs), and effective pricing strategies. Seth shares his journey from corporate sales to becoming a successful...
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EP 60: 4 Steps to Leading Change - Feat Ryan Tate (Part 2)
🎙️EP 60: 4 Steps to Leading Change - Feat Ryan Tate, Rogue Pest Solutions (Part 2) In this conversation, Rusty Prewett and Ryan Tate discuss the critical aspects of leading change in various contexts, emphasizing the importance of changing perspectives on change, discerning specific needs for...
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EP 59: 6 Steps to Leading & Empowering Your Team - Feat Ryan Tate (Part 1)
🎙️EP 59: 6 Steps to Leading & Empowering Your Team - Feat Ryan Tate, Rogue Pest Solutions In this conversation, Rusty Prewett and Ryan Tate discuss the importance of leadership development, sharing insights from a recent leadership event they attended. They explore the challenges of balancing...
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EP 58: Leading Locally: From Insurance to Insects - Rusty Prewett on Embracing Challenges
🎙️In this episode, join Rusty as he's interviewed by Kristen Reeder on the podcast, 'Leading Locally: A Podcast by Leadership Lee County'. Rusty is an alumni of the Leadership Lee County program and was a guest on LLC's newly launched podcast, which offers listeners insightful discussions on...
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EP 57: Revolutionizing Pest Control Communication - feat. Raymond Kidwell, Voice for Pest
In this conversation, Rusty interviews Raymond Kidwell from Voice for Pest, discussing the evolution of phone systems in the pest control industry, the integration of AI and intelligent call routing, and the importance of data-driven decision-making. They explore how technology can enhance…
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EP 56: The ACOR Principle – A Simple Framework to Attract, Convert, Optimize, and Retain Customers
EP 56: The ACOR Principle – A Simple Framework to Attract, Convert, Optimize, and Retain Customers for Business Growth Watch the full video, with illustrations, on Youtube: https://youtu.be/DaqbCyHT_oc Welcome back to The Journey! In this episode, Rusty dives into a powerful business principle he...
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EP 55: PEACO Fest 2025 – A Sneak Peak of Prewett Pest's Annual Company Kickoff
EP 55: PEACO Fest 2025 – A Sneak Peak of Prewett Pest's Annual Company Kickoff Welcome back to The Journey! In this episode, Rusty and the PPC team recap PEACO Fest 2025, their annual company-wide event designed to energize, educate, and engage their entire team. Rusty, Brittney (Director of HR),...
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EP 54: From Side Hustle to Scaling – How Magic City Pest Control Built a Multi-Million Dollar Business
EP 54: From Side Hustle to Scaling – How Magic City Pest Control Built a Multi-Million Dollar Business Welcome back to The Journey! In this episode, Rusty Prewett sits down with Kenzie Prosch, owner of Magic City Pest Control, to discuss his unexpected path into the pest control industry and how…
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EP 53: Visit With EOS Implementer, David King, After PPC's 2 Day Annual Planning
EP 53: Visit With EOS Implementer, David King, After PPC's 2 Day Annual Planning Welcome back to The Journey! In this episode, Rusty Prewett sits down with David King, an EOS Implementer, to break down the Entrepreneurial Operating System (EOS) and how it has transformed Rusty's business over the...
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EP 52: Reflections and Resilience: Lessons from 2024 (Part 2)
EP 52: Reflections and Resilience: Lessons from 2024 (Part 2) Welcome back to The Journey! In this episode, Rusty Prewett continues his deep dive into 2024, sharing both the hard-fought wins and the unexpected challenges that shaped his company's trajectory. If you missed part one, go back and...
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EP 51: Reflections and Resilience: Lessons from 2024 (Part 1)
EP 51: Reflections and Resilience: Lessons from 2024 (Part 1) Welcome back to The Journey: Navigating Pest Control and Business! In this exciting episode, Rusty Prewett reflects on a whirlwind 2024 and kicks off 2025 with fresh goals and lessons learned. Join Rusty as he shares insights from a…
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EP 50: Driving Culture & Building Vision- Speech at the West Alabama SHRM Conference 2024
In this special episode, we feature Rusty's keynote speech at the 2024 West Alabama SHRM Conference, where he highlights the journey of Prewett Pest Control in building a clear vision and strong workplace culture. In this episode, listen and discover powerful strategies for cultivating a strong...
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EP 49: Journal Entry Update. 8.14.24
The Journey Podcast is alive! It's been 5 months since our last episode so Rusty checks in with a quick update. Rusty and the team have been busy at Prewett Pest in 2024 as they've brought on new team members including a Marketing & PR Coordinator, HR Director, Director of Sales, 4 new Sales...
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EP 48: Journal Entry Update. Recap Of 2023 (Part 2)
Join Rusty in Part 2 of the 'Recap of 2023' as he reviews the previous year and talks about the kickoff of 2024. 2023 was defined as year of growth and CHANGE! After 14 years of owning and operating an Allstate Insurance agency, Rusty shares the details of selling the business, which was...
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EP 47: Journal Entry Update. Recap of 2023 (Part 1)
Join Rusty in EP 47: Part 1 as he shares another journal entry update and recaps 2023. Prewett Pest started in July 2020 and 3 years later the company crossed over the $3MM mark but not without wins, losses, speed bumps and road blocks. Rusty shares the company's 2023 goals and gives an update on...
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EP 46: PPC's Bi-Weekly Book Club Call (The Magic of Thinking Big by David Schwartz)
Sit in on PPC's bi-weekly book club call where our team discusses chapters 3&4 of 'The Magic of Thinking Big' by David Schwartz. In previous episodes you may have heard Rusty talking about the PPC Book Club he started in the beginning of 2023 with his sales team. The response and feedback was so...
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EP 45: PPC Bi-weekly Sales Huddle: feat. guest, Justin Slocum
This week Rusty brings you along to be a part of Prewett Pest's bi-weekly sales huddle. Rusty started hosting these sales zoom huddles at the beginning of 2023 and every 2 weeks the PPC sales pros get to engage with their peers, share best practices and check in on what's working and what's not....
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EP 44: Journal Entry Update (9/23): The PPC Playbook
Rusty shares some exciting updates on a project he's been working on since the first of the year, the PPC Playbook! What started off as a "Rock" earlier in the year has evolved into a full blown, ongoing, training and culture building tool. Have you ever created or been trained with an operations...
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EP 43: The Journey from Executive Assistant to CEO feat. Dominique Stumpf, CEO of National Pest Management Association (NPMA)
Dominique Stumpf's journey to becoming CEO of the National Pest Management Association (NPMA) is characterized by seizing opportunities, embracing challenges, and constantly learning and growing along the way. Stumpf joined the NPCA, now known as NPMA, in 1997, and within just two months she…
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EP 42: feat. Preston Peterson (PART 2) - Navigating the World of Inside Sales & Successful Partnerships
Whether you're a sales leader or a sales professional, this episode is for you! In today's PART TWO episode Preston Peterson gives us an inside scope on Alta's inside sales program and how it has taken their sales game to the next level. People are at the heart of every sales program and Preston...
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EP 41: feat. Preston Peterson, former President of Ardent Pest, ranked #689 on Inc. 5000's Fast Growing Companies in America (PART ONE)
Preston's career started out selling pest control door-to-door and it wasn't long after when his entrepreneurial spirit kicked in. He quickly realized he had a passion for helping others and wanted to bring people alongside his journey to success. Fast forward a decade later, Preston owns and...
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EP 40: feat. Ryan Tate, Business Partner at Limevisor, LLC
Ryan Tate has been in the pest control industry for 18 years and currently serves as Business Partner at Limevisor, LLC, a bookkeeping, accounting, and financial services provider exclusively for pest control companies. Prior to his role at Limevisor, Ryan served as Vice President of Operations…
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EP 39: Journal Entry Update: A Lot Can Happen in 3 Months
If you're new to the podcast, Rusty has been documenting his entrepreneurial journey navigating pest control and business through journal entry updates. It has been 3 months since his last update and a lot has happened since then! In today's journal entry update, Rusty reflects on his Q1 goals…
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EP 38: feat. Tommy Mello: The Home Service Expert & Founder of A1 Garage (PART TWO)
If you missed PART ONE of our Tommy Mello series, be sure to check out episode 37- you won't want to miss it! In PART TWO, Rusty and Tommy talk about coaching, developing people, how to put a plan in place for EVERYONE on your team, and dreaming a little bigger. Tommy also introduces a term he…
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EP 37: feat. Tommy Mello: The Home Service Expert & Founder of A1 Garage (PART ONE)
From books, to podcasts, to $150+ million in revenue - Tommy Mello has done it all, and he has done it well. Tommy Mello is the founder of A1 Garage, a home service business with over 700 employees across 22 states. Mello is also the host of The Home Service Expert Podcast, and author of Home...
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EP 36: feat David Giannetto, CEO of WorkWave
David Giannetto currently serves as CEO of WorkWave, a cloud-based field management software service that has provided marketing, sales, and customer solutions for nearly 40 years. Earlier in his career, Gianetto was a hands-on operational leader for Airborne Express and an Officer in the US…
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EP 35: What's on Rusty's Podcast Playlist
Do you remember life before podcasting? We went from live radio shows, to cassette tapes, to audiobooks, and everything in between. As a podcaster, it's crazy to think about the evolution of how we receive information. As we maneuver through 2023, it's safe to say that with the access we have to...
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EP 34: Our First Journal Entry Update of 2023!
We're kicking off this year with a new name! Welcome to The Journey Podcast - Navigating Pest Control and Business. The purpose of this podcast is to document our journey from start to scale while sharing the good, the bad, and the ugly. In today's episode Rusty and Maria talk about theme words,...
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EP 33: Journal Entry Update: 3 Years Later & 2022 Recapped
It was 3 years ago when Rusty shared with his family, over Thanksgiving, his vision of starting a pest control company. If you're new to the podcast, Rusty has been documenting his entrepreneurial journey navigating pest control and business since the launch of Prewett Pest Control (PPC) in 2020....
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EP 32: feat. Kevin Poland, President of American Pest
Kevin Poland serves as President of American Pest, an Anticimex Company based in Maryland, with over 400 employees and $59 million in annual revenue. Poland graduated from Shepherd University in 2010 with a Sports Communication degree and began his journey with American Pest in 2010 as the event...
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EP 31: feat. Shawn Hollis, President of Waynes Pest Control
Shawn Hollis has been at Waynes Pest Control for a little over 12 years and entered the business in Huntsville as the service center leader. He now serves as President and has played a pivotal role in the growth of Waynes, one of the country's top pest control & lawn care providers. In today's...
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EP 30: From $0 to $21 Million a Year feat. Scott Bell, CEO of High Level Marketing
Scott Bell is the CEO of High Level Marketing (HLM), a leading digital marketing company serving over 2,000 businesses across the country. HLM currently employs over 100 team members, with $20+ million in annual revenue. Bell graduated from Auburn University in 2007 with a Bachelor of Science...
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EP 29: Feat. Eric Bassett with Natura Pest Control *PART TWO*
Eric Bassett with Natura Pest Control and co-host of the Bug Bux Podcast is back again for another episode. If you're wondering what the "it" factor is for success you've come to the right place. Eric has been in the pest control industry for 15 years and has a ton of experience under his belt…
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EP 28: Feat. Kevin Mlynarek, co-owner of Ideal Traits
Are you looking to hire your next top performer? In today's episode Rusty interviews Kevin Mlynarek, entrepreneur and co-owner of Ideal Traits to discuss the benefits of adding a personality assessment tool to your hiring process. Ideal Traits is a full recruiting software created for small to...
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EP 27: Q&A with Rusty Prewett *PART TWO*
Marketing is an extension of the culture of your business. In today's episode Rusty discusses all things marketing and gives his insight on content creation, branding, and the value of community engagement for your business. He also discusses the marketing model he has followed since 2009, and…
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EP 26: Q&A with Rusty Prewett *PART ONE*
Join us for our first ever Q&A session with questions from our listeners. Part 1 covers how to find good employees in today's labor market, how to recruit good inbound sales talent, how to manage multiple businesses at once, and MORE (including tips for recruiters & hiring managers, how to…
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Join us *next week* for our first ever Q&A session!
In next week's episode, Rusty will be answering questions from our listeners in our first ever Q&A session. We're excited because the floor is yours! Feel free to submit ANY questions that you have for Rusty. They can be about pest control, entrepreneurship, past episodes or guests - you name it....
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EP 25: Post Launch Update: 2 Years Later feat. Eloise Stewart
Today we're joined with our good friend and co-host Eloise Stewart to give you an update on our entrepreneurial journey from start to scale. The process of establishing Prewett Pest Control began in March of 2020 and at that time there were a lot of unknowns. The world shut down due to a…
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EP 24: Behind the Scenes of PPC's 2nd Annual Team Retreat
Join Rusty and his leadership team as they reflect on their second annual team retreat known as PEACO Fest 2022. Retreats are a great way to have fun, strengthen company culture, and bond as a team. This past March Prewett Pest Control (PPC) had their second annual retreat in Auburn, Alabama -...
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EP 23: Mickey Thomas of Arrow Exterminators *PART 2*
Join us for PART 2 of our in-person interview with Mickey Thomas, Senior VP of Customer Care & Inside Sales at Arrow Exterminators. Having been in the pest control industry for over 12 years, Mickey has had a great deal of experience managing teams and customers. In today's episode, Mickey and...
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EP 22: Feat. Mickey Thomas of Arrow Exterminators (Part 1)
Mickey Thomas serves as Senior VP of Customer Care & Inside Sales at Arrow Exterminators. Last year Arrow Exterminators employed 2,000 team members and brought in $300 million in revenue. Mickey has been a part of the Arrow Exterminators team for almost 15 years and when she started they had 42...
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EP 21: Trusting the Process - feat. Eric Bassett with Natura Pest Control
Today we are joined by Eric Bassett, owner and Vice President of Natura Pest Control to discuss all things pest control and business. Not only does Eric have over a decade of pest control experience, he is also an Associate Certified Entomologist (ACE) and was the former director of Sales &...
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EP 20: Post Launch Update: 20 Months Later feat. PPC Director of Operations, Lee Thompson
Today we are joined by the man, the myth, the legend: Lee Thompson, director of operations for Prewett Pest Control. Having previously worked for 2 Fortune 500 companies, Lee has been exposed to several different leadership and training styles. In today's episode Rusty and Lee discuss the...
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EP 19: Post Launch Update: 18 Months Later
Let's just say a lot can happen in 18 months. Since implementing The Entrepreneurial Operating System (EOS), Rusty has found himself in a new role. He discusses the difference between a visionary and an integrator, and the importance of being in the right seat. Learn more about EOS and how the...
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EP 18: Rusty Gets Interviewed by the Bug Bux Podcast...you don't want to miss this!
Join Solomon Airhart and Allan Draper, experts in the pest control industry, as they interview Rusty on their podcast Bug Bux, a podcast designed to help pest control owners start and rapidly scale their company. The three discuss how to grow and scale your pest control company during the…
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EP 17: EOS (Entrepreneurial Operating System) – Feat. Certified Implementer David King
What makes a truly great entrepreneurial business? Today we are joined by David King, Certified Implementer for EOS, an Entrepreneurial Operating System that provides a set of powerful tools to help entrepreneurs get what they want from their business. The two discuss the systems + processes...
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