PODCAST · education
Process and Quality Excellence Pointers
by Thomas Pyzdek
Six Sigma Pointers is hosted by Tom Pyzdek, author of The Six Sigma Handbook and noted authority on process excellence. The podcasts cover all important aspects of Six Sigma and process excellence, including lean, quality, and many other topics.
Episodes
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Interview with Business Profits Radio
Radio host Robert Skrob asks Tom about Six Sigma. What is it? How is it useful to small businesses? Can it be used to improve sales, marketing, operations? This wide-ranging interview covers a tremendous variety of topics relating to business process excellence.
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Why Healthcare Quality Stinks in America
Let's be honest, America's healthcare non-system has its problems. What are the root causes? Do any of the proposed solutions address them?
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Episode 027-American Kaizen
Kaizen means "improvement" in Japanese. In Japan businesses view Kaizen as a way to engage everyone in improvement without spending much money. Improvements are usually small, and overall improvement is gradual. Americans have little patience for such an approach. This podcast describes the...
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Episode 026-Tough Times and Lean Six Sigma
What can you do to help yourself and your organization during tough times? Tom provides a few pointers to help.
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Episode 025-10 Reasons to do Six Sigma
There are many reasons an organization might consider doing Six Sigma. For example, survival! This podcast presents a list of 10 other reasons.
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Episode 024-Flavor of the Month
Is Lean or Six Sigma a Flavor of the Month? What does this derisive label actually mean? Listen to this podcast and learn more!
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Episode 023-Be careful what you wish for
We all want leadership support, right? But if you're not careful to specify precisely what you want your leaders to do for you, you may find yourself worse off than before.
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episode 022-An overview of Black Belt training
Tom presents the audio track of the first lesson of his online Black Belt training. His approach is unique because it presents the various tools in the context of how they are applied. If you are not yet a Six Sigma Black Belt, you will discover what is taught in Black Belt training. If you're...
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episode 021-modeling with regression
One important Black Belt activity is to use the organization's data warehouse to explore cause and effect relationships by building models using multiple linear regression. This isn't as easy as just throwing all of the candidate Xs into a software package and crunching away. This podcast…
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episode 020-All About Six Sigma
Mindtool's Rachel Salaman interviews Tom about a wide range of Six Sigma topics. Listen to hear what Six Sigma is, where Six Sigma should (and should not) be used, what are the benefits and pitfalls that await Six Sigma users, where Six Sigma is heading in the future, and much more!
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episode 019-The International Academy for Quality
The International Academy for Quality (IAQ) is an independent, self-supported, non-profit, non-governmental organization that is administered by a collegial assembly of Academicians who have been elected by their peers from the most respected, active and experienced protagonists of quality in the...
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episode 018-Process Capability Analysis
How good is that process? How do you know? This episode discusses the ins and outs of measuring the process to make it possible to predict future performance.
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episode 017-DOE for out of control processes
Can you perform designed experiments on processes that are not in a state of statistical control? This podcast tells you where six eminent expert statisticians come down on this issue, and Tom adds his summary of the debate and his 2-cents worth.
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episode 016-Variance inflation factor
Variance inflation is a problem frequently encountered by Six Sigma Black Belts who are performing regression analysis. It can lead to serious problems with the analysis, such as regression coefficients with the wrong sign. Listen to this podcast to learn about variance inflation factors, a…
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episode 015-Quality, Integrity and Six Sigma
Can we really use Six Sigma to improve the integrity of the organization? You bet! Listen to this episode to find out how.
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episode 014-QFD the old and the new
Quality Function Deployment, abbreviated as QFD, has been around since 1966. It proved valuable enough to become a standard part of Six Sigma. But much about QFD has changed in recent years. Listen to discover how to supercharge your Six Sigma activities with the new and improved QFD!
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Episode 013-Quality Vampires
Legend has it that vampires prowl the nights in Transylvania sucking the life's blood out of their victims. Like vampires, there are a number of approaches to quality improvement and control that can suck the life out of your Six Sigma results.
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Episode 012 - Black Belt How To Guide Part II
What does it take to be an effective Six Sigma Black Belt? This two-part podcast tackles this question. In Part II Tom discusses an approach to problem solving that has served him well for 40 years.
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Episode 011 - Black Belt How To Guide Part I
What does it take to be an effective Six Sigma Black Belt? This two-part podcast tackles this question. In Part I Tom discusses the role of the Black Belt, motivating others, working with teams as a Black Belt, management's responsibilities to teams, proper team structure, how to get the voice of...
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Episode 010-Six Sigma and Global Warming
Can the Six Sigma approach help us approach the issue of global warming? What would one do in the Define, Measure, Analyze, Improve and Control phases of a hypothetical Six Sigma project on global warming?
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episode 009-Six Sigma in Small Business
Six Sigma has done well for large companies, but can it work for small businesses too? And if so, what adjustments should be made? This is the topic of an interview in the Business Under Fire interview series with Tom Pyzdek by Carol Dickson-Carr of Power Ed Solutions and Managing Personal...
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Episode 008-What Control Charts Tell You
Control charts are an important tool commonly used in Six Sigma. But what do control charts tell you? How can we determine what to plot on the control chart? How should we determine the sample size and sampling frequency? What do control limits mean? How do we use control charts? These questions...
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Episode 007-Keeping your project moving
There's no such thing as a Six Sigma project without obstacles to overcome. In this Podcast Tom Pyzdek discusses a couple of very common problems and how to overcome them.
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Episode 006-VOC Part II: Net Promoter
Net Promoter is the latest, greatest way to measure the way your customers feel about you. This podcast discusses how NP is calculated and used in Six Sigma.
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Episode 005-VOC Part I
If you don't know for sure what your customers are looking for from your organization, chances are you're not giving it to them. Chances are you are wasting money and maybe even putting your very survival at risk. This podcast tells you how to obtain the "Voice of the Customer," or VOC. It walks...
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Episode 004-what does the mean mean?
The mean is an attempt to summarize a lot of data with a single number that represents a "typical" value. Tom discusses the pros and cons of several commonly used statistics. He also presents a quickie mean that can be computed in a pinch without a computer or calculator.
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Episode 003-Black Belt Project Selection Pointers
Here are 9 critical criteria for the Black Belt to consider when deciding if a project is worth pursuing.
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Episode 002-Collinearity
You've gathered the data and ran the regression analysis. Strangely, the biggest regression weights have insignificant p-values. Some weights even have the wrong sign! What the heck is going on here? Listen to this podcast to find out!
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Episode 001-Dilbert got it wrong!
Is Six Sigma a fad? Has it been widely discredited? Is it incompatible with innovation? These are claims made in the Sunday, November 26, 2006 Dilbert comic strip. Tom Pyzdek discusses each of these claims in depth.
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ABOUT THIS SHOW
Six Sigma Pointers is hosted by Tom Pyzdek, author of The Six Sigma Handbook and noted authority on process excellence. The podcasts cover all important aspects of Six Sigma and process excellence, including lean, quality, and many other topics.
HOSTED BY
Thomas Pyzdek
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Frequently Asked Questions
How many episodes does Process and Quality Excellence Pointers have?
Process and Quality Excellence Pointers currently has 29 episodes available on PodParley. New episodes are automatically indexed when they're published to the podcast feed.
What is Process and Quality Excellence Pointers about?
Six Sigma Pointers is hosted by Tom Pyzdek, author of The Six Sigma Handbook and noted authority on process excellence. The podcasts cover all important aspects of Six Sigma and process excellence, including lean, quality, and many other topics.
How often does Process and Quality Excellence Pointers release new episodes?
Process and Quality Excellence Pointers has 29 episodes. Check the episode list to see recent publication dates and frequency.
Where can I listen to Process and Quality Excellence Pointers?
You can listen to Process and Quality Excellence Pointers on PodParley by clicking any episode. We provide an embedded audio player for direct listening, and you can also subscribe via your preferred podcast app using the RSS feed.
Who hosts Process and Quality Excellence Pointers?
Process and Quality Excellence Pointers is created and hosted by Thomas Pyzdek.
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